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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracles products remains at the sole discretion of Oracle.
3 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services Overview Value. Choice. Confidence.

4 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Presenter Title

Cloud Changes How IT Impacts The Business

Delivering Agility and Faster Innovation with Lower Cost
Greater Agility Cost Effective More Innovation

Faster Deployment and Responsiveness to Changing Business Requirements

Lower Costs, Greater Efficiency and Utilization

Focus on Core Competencies, Differentiation and Innovation

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Innovation and Agility Growing Factors For Cloud Adoption

Top Expected (Non-Cost Driver) Benefits from Cloud Business Solutions*
Enable Business Process Improvement
Speed Implementation Increase Revenue Speed Time to Market Reduce Risk Focus on Core Competencies 13% 18% 17% 17%

16%
16%

*Source: Advancing Business Innovation in the Cloud, Saugatuck Technology. June 2011

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Customers Have Multiple Options with the Cloud

Deployment Model Service Model Applications

Consumption Model

Private

Build

Public
Hybrid

Platform

Managed

Infrastructure

Subscribe

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Offerings

Comprehensive Cloud Products and Services for Business and IT
PRODUCTS
BUILD MANAGED

SERVICES SUBSCRIBE

Build and Manage Your own Cloud Using Oracle Cloud Products

Applications and Technology as a Service, for Licensed and Subscription Offerings

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Strategy: CHOICE

Comprehensive Cloud Products and Services for Business and IT

BUILD

MANAGED

SUBSCRIBE

Build and manage your own cloud using Oracle cloud products

Oracle builds and manages a private cloud for you

Consume Oracle as subscription-based services

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Software and Hardware In an Enterprise-Grade Cloud

MORE VALUE
Oracle Software & Hardware Optimized Together For Performance & Efficiency

Oracle Cloud Services

MORE CHOICE
Any Oracle Applications or Technologies Managed By Oracle In a Private Cloud

Customers

MORE CONFIDENCE
Your Oracle Systems and Data Secured and Protected by Oracle At Every Layer

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Results -- Differentiated Business Value

Unlock the Full Value of Your Oracle Investment

Accelerated Implementations Reduced and Predictable IT Costs Improved Processes and Controls Proactive Patches and Updates
MORE VALUE.

Reduced Upgrade Risk and Downtime Far Fewer Average Service Requests Faster Time to Resolution World Class Security and Compliance
MORE CONFIDENCE.

MORE CHOICE.

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Enterprise-Grade Operational Experience and Expertise

Oracle Cloud Services

12+ years as premier cloud provider 5.5 million satisfied end-users

14,000 Oracle Service experts

27 languages supported Secure and Compliant: ISO 27001, ISO 27002, HIPAA,
SOC 1, NIST, DIACAP, PCI, 21 CFR Part 11

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services

More Value from Your Oracle Investments Realize Accelerated Value From Your Oracle Investments Leverage Complete Choice of Solutions & Deployment Options Rely With Confidence in Cloud Security and Performance
13 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services

More Value from Your Oracle Investments
Realize Accelerated Value
Uptake latest innovation faster through coordination with development Minimize upgrade costs with systematic and proactive change management Transform business processes while letting Oracle run Oracle

Leverage Complete Choice

Rely With Confidence

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Uptake Latest Oracle Technologies Faster

Coordination and Access Across Oracle

Oracle Product Development

Customers

Oracle Support

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Minimize Upgrade Costs with Proactive, Systematic Change Management

Upgrade Faster Stay Current Maintain Control
Maintain Control

Reduce costs and time to upgrade

Utilize latest functionality and retire customizations

Maintain control over when and if you upgrade

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Transform Business Processes While Letting Oracle Run Oracle

The expertise from Oracle Cloud Services has helped us focus on core competencies, rather than building expertise around managing an ERP system.
CFO and CIO of one of the worlds leading suppliers of identification, detection and e-document solutions

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services

More Value from Your Oracle Investments
Realize Accelerated Value

Leverage Complete Choice

Choose from complete end-to-end cloud services across apps and technology Select best cloud deployment model for current needs, without lock-in Flexibly scale up or down as the market and business requirements shift

Rely With Confidence

18

Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Any Oracle Applications or Technologies Managed By Oracle

Applications
Retail Solutions Ecommerce Financial Reporting & Solutions Consolidation

ERP

Collaboration

SCM

Logistics

CRM

PPM

Analytics/BI PLM Clinical Trial

Value Chain Planning

Procurement

HCM

Technology
EXADATA EXALOGIC

Systems
Deploy, Test, Integrate, Upgrade, Monitor & Maintain, Security & Governance
19 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Choice of Deployment Options

Select Best Cloud For Current Needs Without Lock-In

ON-PREMISE

PRIVATE CLOUD

PUBLIC CLOUD

HYBRID CLOUD

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services

More Value from Your Oracle Investments
Realize Accelerated Value

Leverage Complete Choice

Rely With Confidence

Global scale and deep expertise at every tech layer provide accountability Standardized processes, innovative tools deliver enterprise-grade performance World-class security and best practice governance and compliance reduce risk

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Depth of Specialized Oracle Expertise Provides Accountability

Configuration Management Infrastructure Management Provisioning Monitoring & Availability Management Patching & Change Management

Functional Service Desk

ITIL-Based
Disaster Recovery Incident Management
Problem Management

Backup & Restore

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Proven Best-Practices Building Blocks are Key to Scale and Performance

Certified Configuration
Tested & hardened configurations of entire Oracle stack
Virtualized RAC-enabled Scalable Reliable Secure Open-source

Standardized Operating Model

Standardized operating procedures performed through global backbone
ITIL-based Repeatable process Leveraged expertise Specialized queues

Empowered by Technology
Proprietary tools designed and built to support largescale operations
Advanced Config Mgmt Automated Provision-ing and Patching Advanced Monitoring Rapid Diagnostics

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

State of the Art Monitoring Tools Enable Enterprise-Grade Performance

Predictive Incident Monitoring (PIM) early problem detection helps avoid outages Faster time to resolution with Autonomic Monitoring & Diagnostics (AMD)

RESULT: 99.5% AVAILABILITY

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

World-Class Security & Data Center Operations

Reduce Risk with Global Scale and Expertise
Global Operation Centers State of the Art Data Centers

Embassy-grade physical and logical security Enterprise-grade reliability and scale Fully redundant environments Federal Operational Zone (NIST & DIACAP)

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Austin Data Center

World-Class Data Center
82,000 SF raised floor,
2280 19-inch racks

Primary Power Supply

Dual power active power feeds

Attend a Cloud Services Executive Forum Uninterruptible Power Supply and Take VIP Tour Fully redundant, 9.6a MW Backup Diesel Generators
7 -2 MW Cat Gen sets

Fuel Storage: 80,000 Gallons Water Storage: 50,000 Gallons Up to 170 Watts/SF to Raised floor

Six 600-ton chillers

26 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle UK Data Center

World-Class Data Center, Linlithgow, Scotland
Best in class hosting facilities for EMEA customers with specific data location and security requirements 80,000 sq ft former Sun facility Latest advances in Virtualization, Linux, and Grid Computing Onsite technical support 24 x 7 Oracle Cloud Services best practices based on ISO 20000 and ISO 27001 Disaster Recovery capability

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Best Practice Regulatory Compliance and Governance Across Industries

Commercial Services SOC-1 Health Care HIPAA Financial Services, Retail PCI DSS Federal Agencies -- NIST

Life Sciences 21 CFR Part 11

ISO 270002
28 Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Oracle Cloud Services

More Value from Your Oracle Investments
Realize Accelerated Value
Uptake latest innovation faster through coordination with development Minimize upgrade costs with systematic and proactive change management Transform business processes while letting Oracle run Oracle

Leverage Complete Choice

Choose from complete end-to-end cloud services across apps and technology Select best cloud deployment model for current needs, without lock-in Flexibly scale up or down as the market and business requirements shift

Rely With Confidence

Global scale and deep expertise at every tech layer provide accountability Standardized processes, innovative tools deliver enterprise-grade performance World-class security and best practice governance and compliance reduce risk

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

Q&A

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

For More Information

www.oracle.com/cloudservices

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.

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Copyright 2012, Oracle and/or its affiliates. All rights reserved.