Introduction to TATA MOTORS. Code of Conduct. Human Rights practices. Whistle-Blowers policy. Stakeholders engagement policy. Corporate Governance.

ce. CSR. Singur- Controversy.

Tata Motors is a part of the Tata Group manages its share-holding through Tata Sons. The company was established in 1935 as a locomotive manufacturing unit and later expanded its operations to commercial vehicle sector in 1954 after forming a joint venture with Daimler-Benz AG of Germany. Despite the success of its commercial vehicles, Tata realized his company had to diversify and he began to look at other products.

FOUNDER - JRD TATA HEADQUARTERS - MUMBAI,INDIA KEY PEOPLE - RATAN TATA,CHAIRMAN PARENT COMPANY - TATA GROUP SUBSIDIARIES - JAGUAR AND LANDROVER PRODUCTS - AUTOMOBILES AND ENGINES Consolidated Net Revenue grows by 22% in 2010-11 Consolidated Profit Rs.2,424 crores (Rs.650 crores in 2009-10)
5

 Leadership with trust .

Employee Focus: Make the organization a Great Place to work . Community Focus: Be a responsible corporate citizen . Supplier Focus: Treat Suppliers as partners . Shareholders Focus: Demonstrate superior results . Customer Focus: Improve Customer Satisfaction.

Tata Code of Conduct

The values and principles which have governed the manner in which the Tata Group of companies and their employees have conducted themselves were first formally articulated as the Tata Code of Conduct
This Code was intended to serve as a guide to each employee on the values, ethics and business principles expected of him or her in personal and professional conduct.

 National interest
Financial reporting and records Competition Equal opportunities employer Gifts and donations

Government agencies
Political non-alignment

 Health, safety and environment

Quality of products and services Corporate citizenship Cooperation of Tata companies Public representation of the company and the Group

Cont
Third party representation Use of the Tata brand

Group policies
Shareholders Ethical conduct Regulatory compliance

 Concurrent employment
Conflict of interest
Securities transactions and confidential information

Protecting company assets Citizenship

Integrity of data furnished

Reporting concerns

 Human rights practices in TML!!

As seen in the last 5-10 years TATA group of companies adheres to the TATA code of conduct in its business. TATA code of conduct has covered all the human rights principles proclaimed in universal declaration of human rights. However to strengthen and support internationally proclaimed human rights within the business of company, they decided to come up with following policies.

Whistle blowers policy at TML!!

Extension of Tata code of conduct. Reporting party with reliable info. Clearly defines the composition and role of investigators and helps to take remedial action. Policy mentions pre-requisites to ensure that the identity of this policy is kept confidential.

Mechanisms to measure effectiveness of senior leadership:

TYPE OF REVIEW Balanced scorecard Employee survey FREQUENCY Month, quaterly, Yearly Annually CHANGES DRIVEN Personal team/Resources Personal & policies

Performance review
Focus group and skiplevel meetings TBEM[internal and external]improvement initiative Self-evaluation

Annual with semi-annual updates

Monthly Half-yearly and annually

Personal & team

Personal & policies Processes & linkages

Weekly and monthly

Personal actions

 Stake-holders engagement model at Tata motors!!!

Learning and feedbacks Engage with stakeholder Identify issues &concerns

Report back to stakeholder

Priority to the issues & concern

Take necessary decions

Set goals & targets

Address the issues & concerns

Corporate governace
the system by which companies are directed and controlled". Corporate governance refers to the set of systems, principles and processes by which a company is governed. They provide the guidelines controlled such that it can fulfil its goals and objectives.

Principles of corporate governace

Rights and equitable treatment of shareholders Interests of other stakeholders: Role and responsibilities of the board: Integrity and ethical behavior Disclosure and transparency.

Type Complaints regarding non-receipt of dividend/interest, shares lodged for transfer

Nos. 221

Complaints received from the shareholders through SEBI and other statutory bodies and resolved Complaints redressed out of the above Pending complaints as on 31.3.2011 Other Queries received from shareholders and depositors and replied

66

286 1 15377

CSR in TATA MOTORS

Health
1. 2.
3. 4.

Healthcare provided to nearly 3,00,000 people annually Sanitation drives conducted with participation of over 40,000 villagers in over 50 villages Amrutdhara Project implemented to provide safe drinking water to 100 villages in the next three years Smoke efficient chullahs installed in over 200 villages to curb respiratory problems Infrastructure ans facility upgradation benefiting 50,000 students annually Teachers training for more than 2000 primary school teachers Nearly 500 students supported through scholarships annually

Education
1.
2. 3.

 Employability
1. Adopted 21 it is under public-private partnership schemes 2. Over 1600 women benefited through SHGs.

Environment
1. Close to 10000 trees planted annually 2. Over 2000 families benefited from improved irrigational facilities 3. Over 4000 community members sensitized on environmental issues

Cont..
At Lucknow Plant, there has been a drastic increase in electrical energy due to commencement of a new production facility Invested Heavily to provide Bus transportation Facilities to employees. They also conduct in-house blood testing, health awareness lectures and seminars Focus on tree plantation, wasteland development, encouraging usage of biogas plants, and rainwater harvesting initiatives.

Training programme

Coverage of population

Modern agriculture Training

Mushroom production Vermin Composting Sewing Stitching and Embroidery Personality Development Computer Training Fish Farming

310
50 160 150 75 125 370

Horticulture and timber plantation 210

Shg and Enterpreneurship Training 30

TATA Nano Singur Controversy

Tata Nano Singur Controversy refers to the controversy generated by land acquisition of the proposed Nano factory of Tata Motors at [Singur] in Hooghly district, West Bengal, India. Singur gained international media attention since Tata Motors started constructing a factory to manufacture their $2,500 car, the Tata Nano at Singur. The small car was scheduled to roll out of the factory by 2008.

Conti
Chief protesters include the opposition parties spearheaded by the Trinamool Congress under Mamata Banerjee and Socialist Unity Centre of India. Chief protesters include the opposition parties spearheaded by the Trinamool Congress under Mamata Banerjee and Socialist Unity Centre of India. The Tata Group announced on October 3, 2008 that they are pulling out of Singur due to the political unrest and agitation.

 Gujarat Chief Minister Narendra Modi has given the Tata Motors a deal it will never forget. A deal that convinced the auto giant to choose Gujarat over other states as the site for the Tata Nano plant.

The biggest incentive was a Rs 9,570 crore soft loan over 20 years close to 25 per cent of Gujarat's annual budget.
Tata Motors will repay the loan in 20 years, at 0.1 per cent interest rate and will repay the land price in eight equal annual installments.

 The government will also provide a four-lane road connectivity and also exempt Tatas from electricity duty, registration and transfer charges of land. It will also put up a waste disposal plant, supply natural gas through a pipeline and provide 100 acres near Ahmedabad for a township.

Questions to be asked??
Do you think that this deal was fair enough from the government point of view? Is providing such a huge amount of loan at just a minimal interest rate fair? Well what about the welfare of the people at Singur who faced complications due to controversy?