Professional Documents
Culture Documents
Introduction
Product name: LINGO The wireless translator Rationale:
Very new and unknown product State of the art A dream product Expect high demands New category Challenging to create the brand
Whats LINGO?
LINGO is the first portable communication device that translates languages without any time lag.
Products
Earphone Microphone Speaker Charger
Language
Major languages: English, Spanish, French, Mandarin, etc. Optional: Other languages
Covered 44 languages Installed
Demonstration
Jeff: Hello, how are you? Fede: Good Jeff: Can I ask you a question? Fede: Sure Jeff: Where is the closest bank? Fede: Go straight and turn right, you will see it. Jeff: Thank you! Fede: You are welcome. Good luck!
Competitors
Direct Competition Human Translators Electronic Translators Online Translators (Eg. Google) Tour guide
Indirect Competition
Dictionaries
Language Schools Mobile, Computers
Demographic Age- 18 75 years Income Mid to High Income Occupation- professionals, Students, Homemakers
Psychographic Life style- Comfortable, Confident seeks convenience Hobbies/Interests- Loves traveling, exploring new places, new ideas
Customer-Based-Brand Equity
Salience
Electronic device, Wireless automatic translator User-friendly, Simple design, Very easy to handle, Great battery life, Light, Small, detachable a companion, it's a way to feel confident in an unknown land, friend and a guide among strange languages Very effective product, it's a great device for international students, Travelers, Foreign delegates, business sector High tech, expensive, accessible, widely available in retail stores, feeling security Necessity, High loyalty
Performance
Imagery Judgment Feelings Resonance
Positioning
POPs
Interpreter
PODs
Real-time translation Stand alone solution Easy operation
Cross-cultural communication
without learning language Only device with full function to talk in foreign language, in the
market
Positioning
Customers Profile
Business person Frequent traveler Elderly traveler Scholar Movie goers Emergency services
Positioning
Brand positioning statement
For frequent travelers or business persons who wants or
Positioning
Brand positioning map
Fast translation
Translators
Low mobility
High Mobility
Online translators
Slow translation
Positioning
Brand positioning map
High price
Translators
Low mobility
High Mobility
Online translators
Low price
Brand elements
Name: LINGO- The portable communication device URL: www.lingo.com
Memorablity
Simple Ease of pronunciation and spelling
Meaningfulness
Easy to understand Especially foreign language Expressions used by a particular group of people
Likability
Friendly, precise
Transferability
New category
Adaptable
By changing tagline
Brand elements
Logos
Slogan:
Memorability Meaningfulness
High technology Connecting Communication
Likability
Sophisticated Persuasive
Transferability
New category
Protectability
Brand elements
Packaging:
Memorability
Simple Easy to carry
Meaningfulness
The last dictionary
Likability
Classy packaging
Marketing mix
Product Price: 649.99 USD Place
Business
Global companies Professionals (doctors, lawyers, consultants, scholars, etc)
Consumers
Retailers (Best buy, etc) Direct selling through online Brand shops Airport kiosk
Marketing mix
Promotion
Trade shows Advertising
TV Radio Newspaper Magazines Out of home Alternative advertising (Airport branding)
Marketing mix
Buzz marketing (idea)
Free trial campaign
Airports 100,000 people Summer and winter vacation
Twitter
My space YouTube
Marketing mix
Social networking site Writing your opinion campaign with LINGO Posting your video who you met campaign
Face book YouTube Twitter MySpace
Brand Extension
LINGO
Home Theater Radio Software Sunglasses Phone (Li Phone) Electronic translator Online translator Language university Dictionary Hardware in computers
Advertising image
Brand elements
Brand elements
Brand elements
Appendix
Secondary Research http://en.wikipedia.org/wiki/Tourism - 2008 922million international tourists http://www.ling.gu.se/projekt/sprakfrageladan/english/sprakfakta/eng -sprak-i-varlden.html - 6,500 living languages http://www.executivelinguist.com/faq.php - Translators costs - $75 minimum and pay 12-40cents per word http://www.kaplan.com/Pages/default.aspx - Basic 20 week English class costs $5350
Appendix
Focus Group - General Questions about language
- What do they do when they dont speak the language
Appendix
Survey
Appendix
Marketing Lesson
Customer-Based Brand Equity Pyramid
Salience, imagery, performance, feelings, judgments, resonance
Marketing Mix
Product, Price, Place, Promotion
Brand Positioning
Target market, segmentation, Brand Mantra, POP and POD
Brand Elements
Brand Name, Packaging, Slogans
Appendix
Process of working with your teammates
- Brainstorming and collecting ideas
Product, Slogan, Positioning, Brand Elements, Meting
- Constructing overall picture of our product - Allocated parts to our strengths - Working in a group and coming up with ideas from our diverse cultural background