Professional Documents
Culture Documents
Chapter 10
Discuss
Objectives
why businesses need reports and how these documents can be classified.
between informational and analytical reports. the difference between a problem statement and a statement of purpose, and then identify five other elements included in a formal work plan.
Distinguish
Explain
Chapter 10
Describe
Objectives
six tasks necessary to investigating business reports. business interviews, and list four types of interview questions.
Define
Clarify
Definition of a Report
Conveys information about research or status from one area of business to another to assist a managers decision making function. Presents possible solutions to a business problem.
To make sound decisions and find effective solutions To provide a formal, verifiable link between people, places, and times To serve as permanent records
To
Well Structured
Specific in scope, terms of reference, relevant, logical with clear conclusion and recommendation. E.g. to identify the drop in sales of product XYZ over the period of 6 months for the year 200_ .
Well Written
Consistently classified, clearly presented, precise and objective, readable, well planned and edited by expert.
Advantages
Cost savings
Space savings
Disadvantages
Hardware and software
costs
System incompatibility Training needs Risks to data security
Faster distribution
Multimedia
communication
Easier
and integrity
maintenance
Informational reports focus on facts and are intended to educate readers Analytical reports provide data analyses, interpretation, and conclusions. In analytical reports, information plays a supporting role.
Informational Reports
Informational Reports
13-1
2000 by Prentice Hall
Preprinted form
Memo
Letter
Manuscript
Analytical Reports
Reports for solving problems
Scientific method
Yardstick approach
Problem-Solving Reports
Purpose: To analyze alternative
solutions
Types
Justification Reports
Purpose: To convince top
management to approve or endorse a project Key to success: Explain why necessary, whats involved, costs, and benefits Types
Acquisitions of tangible assets Reorganizations (department and company) Procedural and program changes
Solicited
Prepared at request of client Must meet specifications of RFP Initiated by seller Succeed only if client convinced of need for action
Unsolicited
Quick Quiz
What is a proposal?
Proposals
How do proposals differ from justifications? What is a solicited proposal? An unsolicited proposal? A proposal is a special type of analytical report that gets products, plans, or projects accepted by outsiders. Proposals are legally binding and often compete for a clients business. Justifications do neither. Clients request solicited proposals. Unsolicited proposals are initiated by organizations to obtain business or funding.
Lets Discuss
Investigating
What are six activities that help you organize the research process? What is the difference between primary research and secondary research?
Where do you go to look for industry information? For specific company information? For commercial databases?
Searching a Database
Searching a Database
continued
Specify a logical relationship between key words. Evaluate the precision and quality of your results. Use Boolean operators such as AND, OR, and NOT. Use proximity operators Use wildcards
Read the material and take notes. Know when to quote and when to paraphrase. Document your sources so you can avoid plagiarism.
Lets Discuss
Average
Mean Median Mode
Lets Discuss
What are the six classification of business reports? How do informational reports differ from analytical reports? What is a problem statement, and how does it differ from a statement of purpose? What is included in a work plan for a report, and why is it important? How does primary information differ from secondary information?
Lets Discuss
continued
What four types of questions can be posed during an interview? What is paraphrasing, and what is its purpose? What are the characteristics of a sound conclusion? How does a conclusion differ from a recommendation? Why do writers use the you attitude in their reports?
summary/abstract Introduction
Background of the