Why Information Management?

Putting Things in Perspective

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On Information
What is Information Why is it important Basic characteristics of information Different forms of information Attributes of information Classification of information Security procedures for information
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The Notion of Information

Becomes meaningful only in relation to:
someone being informed the reduction of ignorance the reduction of uncertainty

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3 Principal Ways Information Can Be Used

Information as process Information as knowledge
Information as -thing
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Information - as Thing
Organized data Data that has been processed and is meaningful to the user A resource (produced by Information Systems) that is vital to the operation and management of organizations

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Because we live in an age where we have:

WORLDWIDE
INTERCONNECTIVITY

GLOBALIZATION DATA PROLIFERATION We are becoming an INFORMATION ECONOMY

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INFORMATION IS NO LONGER VALUELESS

Key components of our economy no longer just land, labor and capital but now includes information
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Information as Thing
Has VALUE Now considered an ASSET INTANGIBLE

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The New Economy

Knowledge the new capital of society Also known as intellectual capital Three types: - Human Capital - Structured Capital - Customer Capital
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Intellectual Capital
Intellectual Capital is packaged by technology and people - People are needed to convert data into information by providing the knowledge - Technology is what facilitates all stages of value creation and innovation

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Unique Characteristics of Intellectual Capital

It is a limitless resource infinitely expandable It must be developed and managed by people in order for it to be effective It is mobile It is expensive to produce but inexpensive to reproduce
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Business Trends
All businesses will require heavy use of information to survive Products and Services will contain knowledge and become knowledge-based Intellectual property and information goods will become the source of value to the firm

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Information as Asset
Business Enterprises
Broad Asset Classifications

People
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Tangible Assets

Intangible Assets
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Information as Asset
An vital and critical intangible asset whose value has increased An intangible asset that needs to be properly managed and protected An intangible asset with unique characteristics
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Unique Characteristics of Information Assets

Once stolen or exposed it is unrecoverable One may still have possession of it although it has been stolen One may not even be aware that it has been stolen

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What Do We Do With Information?

Capture Collect Manipulate Disseminate Transmit Process Store Analyze Retrieve Display

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Desired Information Qualities

Accurate Complete Economical Flexible Reliable Relevant Simple Timely Verifiable Accessible Secure

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Basic Characteristics of Information

Information is not easy to contain and is easily spread at unbelievable speed

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Basic Characteristics of Information

Information is not easy to contain and is easily spread at unbelievable speed Information in electronic form can be moved literally at the speed of light

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Basic Characteristics of Information

Information is not easy to contain and is easily spread at unbelievable speed Information in electronic form can be moved literally at the speed of light Information has synergy

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Basic Characteristics of Information

Information is not easy to contain and is easily spread at unbelievable speed Information in electronic form can be moved literally at the speed of light Information has synergy Information has a short useful life

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Basic Characteristics of Information

Information is not easy to contain and is easily spread at unbelievable speed Information in electronic form can be moved literally at the speed of light Information has synergy Information has a short useful life Information can now be economically stored in bulk
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Basic Characteristics of Information

Information lends itself to networking and can be shared with others

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Basic Characteristics of Information

Information lends itself to networking and can be shared with others Ownership of information is difficult to establish and maintain

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Basic Characteristics of Information

Information lends itself to networking and can be shared with others Ownership of information is difficult to establish and maintain Information tends to increase exponentially

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Basic Characteristics of Information

Information lends itself to networking and can be shared with others Ownership of information is difficult to establish and maintain Information tends to increase exponentially Information is expensive

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Forms of Information
Written
Paper, photographs, transparencies, microforms

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Forms of Information
Written Electronic
Paper, photographs, transparencies, microforms cores, tapes, disks, displays, transmissions

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Forms of Information
Written Electronic Mental
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Paper, photographs, transparencies, microforms cores, tapes, disks, displays, transmissions

knowledge, technical skills
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Information Attributes
Confidentiality Access control

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Information Attributes
Confidentiality Availability Access control Accessibility and security

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Information Attributes
Confidentiality Availability Authenticity Access control Accessibility and security Genuine and valid

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Information Attributes
Confidentiality Availability Authenticity Integrity Access control Accessibility and security Genuine and valid Completeness, wholeness and correctness

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Information Attributes
Confidentiality Availability Authenticity Integrity Utility
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Access control Accessibility and security Genuine and valid Completeness, wholeness and correctness Intended use
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Information Classifications
Highest and most sensitive level Middle levels

Special level

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Information Protection Procedures Coverage:

Information Creation Information Identification and marking Information Document & media handling Information Storage Information Destruction
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