Professional Documents
Culture Documents
Article 243 of the Tourism Code of 1980 defines a travel agency as follows: a travel and tour agency is an entity engaged in the business of extending to individuals or groups, travel services and assistance to include documentation, ticketing, booking for transportation and/or accommodation; arrangements, handling and/or conduct of tours within or outside Philippines, whether or not for a fee, commission or any form of monetary consideration.
Supplier
Traveler
Supplier
Traveler
As middleman the agency collects an agents commission from the supplier. This commission is normally defined as a rate-minus. Alternately, the agency is allowed to unilaterally mark up the net cost given by the supplier. This is known as net-plus. In other words, this is done, in a hidden and subjective way that is best price driven.
Traveler
Suppliers
Travel Agency
Traveler
Suppliers
Travel Agency
Travel agency manages all of the travelers needs and services in his/her trip and ask for a professional fee described as cost-plus. Cost-plus is the opposite of rate-minus. Cost-plus is different from net-plus. cost-plus is open while net-plus is hidden from the client. Cost-plus is the new trend, the new way.
A Travel Agencys new role as partner of the suppliers and the traveler requires a new definition:
a commercial enterprise where a traveler may secure information, receive travel advice, and make arrangements to travel by air, sea or land, to any point in the world for a professional fee.
2. Recommend destinations, products and services best suited to the needs of the client.
Activity Time
Grab a partner. Prepare sheet of paper. Close all your notes. Form a travel agency organization structure based on the following:
UTILITY PERSONNEL
ACOUNT EXECUTIVE
SECRETARY
RESERVATION & TICKETING
ADMINISTRATION
OPERATIONS MARKETING & SALES
OPERATIONS DEPARTMENT
The players:
1. 2. 3. 4. 5. 6. 7. The Manager The Travel Supervisor The Documentation Supervisor The Travel Counselor Counter Staff The Reservation and Ticketing Officers Liaison Officer
Support your interview with pictures / videos. Create a PowerPoint and present your output to the class on July 9. Send a soft copy of the PowerPoint to rj.moreno85@gmail.com prior to the presentation day.