Professional Documents
Culture Documents
TIME MANAGEMENT
Refers to planning and using the hours and minutes of a workday in the most effective and efficient manner possible to complete specific assignments, tasks or goals Time management is the art of arranging, organizing, scheduling, and budgeting ones time for the purpose of generating more effective work and productivity. Successful time management helps us to increase productivity, attain our goals, lead a balanced life, reduce stress and to gain more leisure time. Time is life; to waste your time is to waste your life
Successful time utilization = Systematic time planning + Positive action against time wasters
By: Ummi Kalsum Binti Hassian
IMPORTANT VS URGENT
Urgent & Important (fire fighting) these are the everyday priorities, things that have either come up urgently or important things that you didnt get to until they became urgent. Urgent & Not Important (distraction) these are the easiest things to move on to once the fire fighting is done, but hardly the most productive. Not Urgent But Important (quality time aka fire prevention) the things that are important. Part of your strategic vision. The kind of things that you have left a positive mark Not Urgent, Not Important (time wasting) A the guy in the office who seems to spend time arranging his desk rather than doing any work By: Ummi Kalsum Binti Hassian
When something is urgent, you rush to do it. When something is important, you prioritize it. In our everyday lives, we are forced to manage urgency and importance simultaneously. Especially in the creative environment, important projects require time and mental loyalty to complete. The "urgent" matters that arise with clients and general life management threaten to interfere with our long-term objectives.
PRIORITIZING
To determine the priority of the tasks; ask yourself: How important is this task When is the deadline? What will happen if this task isnt completed? Do I need input from others to complete this task? Can the task be broken down into manageable chunks? How much will it take to complete this task
By: Ummi Kalsum Binti Hassian
Get organized
Disorganization can be a major time waster and lead to inefficiency, thereby reducing productivity and increasing costs
Keep a written record of what you do and how much time is used so you can determine whether you are using your time effectively
Create your to do list Without prioritizing, you may work very hard but you wont achieve the necessary result
Visitors, phone calls, leaving your workstation, daydreaming, e-mail & internet, misplaced items and false starts
STRESS MANAGEMENT
is an emotional and/or physical reaction to environmental activities and events Stressors situations in which people feel anxiety, tension, and pressure How people react to stressors depends on:
Stress
stress helps improve performance by challenging and motivating us Many people perform best under some pressure.
much stress affects: Personal health Morale Productivity Organizational efficiency Absenteeism Medical costs Profitability Stress also causes many physical illnesses
CAUSES OF STRESS
Personality type
Organizational climate
Management behavior
SIGNS OF STRESS
Bring them back to reality Irritableness Easily feel annoyed and irritated Headaches Body tension Exhaustion Stomach problems
Disillusionment
Burnout
the constant lack of interest and motivation to perform ones job because of stress
CONTROLLING STRESS
Step1: Identify Stresses
Exercise
Nutrition
Relaxation
Positive Thinking
Support System
Support system
Positive thinking
Exhibit 2.3
Intelligence is the level of ones capacity for: new learning problem solving decision making It is generally agreed that intelligence is a product of both genetics and the environment Intelligence is a strong predictor of many important outcomes in life, such as: educational attainment occupational attainment People have multiple intelligences, two of which (interpersonal and leadership) involve working with people
By: Ummi Kalsum Binti Hassian
EMOTIONAL INTELLIGENCE
Incorporates
a broad range of abilities that explain workplace behavior as it relates to the way individuals manage emotions Emotional intelligence describes an ability, capacity, skill, or self-perceived ability to identify, assess, and manage the emotions of one's self, of others, and of groups. It is part of multiple intelligences
Being conscious of your emotions within you Your gut feelings can help you on the job
Not letting your emotions get in the way of getting the job done
3. Motivating oneself
4. Empathy 5. Social skills
1. PERCEIVING EMOTION: The initial, most basic, area has to do with the nonverbal reception and expression of emotion.
2. USING EMOTIONS TO FACILITATE THOUGHT: This was the capacity of the emotions to enter into and guide the cognitive system and promote thinking. something we respond to emotionally, is something that grabs our attention.
3. UNDERSTANDING EMOTIONS: Emotions convey information. Each emotion conveys its own pattern of possible messages, and actions associated with those messages
By: Ummi Kalsum Binti Hassian
4. MANAGING EMOTIONS: The ability to manage emotions effectively is a key part of emotional intelligence. Regulating emotions, responding appropriately and responding to the emotions of others are all important aspect of emotional management.