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Learning Objectives
Explain what job design is all about. Describe how job rotation, job enlargement, and job enrichment work. Describe the five core job dimensions and illustrate selected enrichment principles that help to create these dimensions. Explain the significance of MPS and job profile charts.
Discuss five job enrichment principles. Cite some illustrations of job enrichment in action. Discuss four current challenges in job design.
Job Redesign
Job redesign refers to any work changes that increase work quality or productivity
Figure 8.1
Job Rotation
Assemble components A, B, and C
3.
4. 5.
Skill variety is the degree to which jobs require a completion of different activities Task identity involves the degree to which a job requires completion of an identifiable piece of work Task significance is the degree to which a job has a substantial impact on others Autonomy is the degree to which a job provides the worker with freedom in carrying it out Feedback is the degree to which the work provides the worker with performance information
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Job 2
Moderate
Job 1
Low
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Skill variety
Establishing client relation. Combining tasks Vertical loading Opening feedback channels
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Formation of natural work units Establishment of worker-client relationships Combining of tasks Vertical loading Opening of feedback channels
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Vertical Loading
closes the gap between the doing and controlling aspects of the job
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New workplace designs The increasing use of teleworkers The challenge in dealing with contract
workers Managing hard-to-keep employees
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Job design Job rotation Job enlargement Core job dimensions Skill variety Task identity Task significance
Autonomy Feedback Motivating potential score Job profile chart Vertical loading
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