A PROJECT ON COMMUNICATION,REWARDS AND ENCAGEMENT DEPARTMENT

IBS, TECHNOPARK TRIVANDRUM

INDUSTRY PROFILE

One of the fastest growing industries Origin of IT industry in India can be traced to 1974 The cost of software development and other services in India is very competitive as compared to the West. Mastery of quantitative concepts has enabled India to reap the benefits of the current international demand for IT. Today, Indian IT companies such as Tata Consultancy Services (TCS), Wipro, Infosys, HCL et al are renowned in the global market for their IT prowess. Rapid development due to availability of a robust infrastructure (telecom, power and roads) in the country.

COMPANY PROFILE

Beginning operations in 1997, IBS has consistently provided new generation software solutions for airline operations, airport management, airline cargo management and logistics operations of oil and gas companies. The IBS Group is a leading software solutions provider to the global Travel, Transportation and Logistics industry SEI CMMI Level-5 assessed, ISO 9001:2000 and TickIT certified, IBS operates software production and competence development centers at Trivandrum and Cochin, India IBS currently have over 2000 staff. IBS is present in all the major geographies. USA, Europe, Middle East and Asia Pacific

PRODUCTS AND SERVICES

ifly iFlight iCargo iFlight- MRO iAirport iLogistics CRUISE PARTNER DEMAND GATEWAY

COMMUNICATION, REWARDS AND ENGAGEMENT

Communication, Rewards and Engagement deals in proper communication, rewards to employees and monitoring employee engagement. Communication Proper communication is ensured inside the corporate Online portals are used to communicate with employees Employees are classified in to different groups for group communication Rewards Rewards at organisational level - Annual Rewards at department level- Every six months Spot rewards - It is given to employees instantly for outstanding performance

Engagement HR department at IBS undertakes a various number of activities to increase employee engagement with the organisation and to feel like at home while working A group called "Reflections" is created which undertake all the inside and outside sports and tour activities of employees at IBS A fixed budget is provided every financial year for engagement activity groups

DATA ANALYSIS AND INTERPRETATION SWOT ANALYSIS

Strength: Well reputed firm Experienced & competitive employees Weakness: Workload create complex problem in effective communication Physical storage of files Opportunities: In future, economy will be computer based and there is ample opportunity for the company for development in communication activities. Threat: High competition from other firm Constant change in the technology

FINDINGS
FINDINGS IBS have a separate department as communication rewards and engagement They are using innovative methods The employees are motivated by their technique used There is good team sprit

SUGGESTION
SUGGESTION Proper planning is done before conducting a new thing Creative and innovative provide employees with opportunities to use their skills

CONCLUSION
The project help to identify the functions and operations of the communication rewards and engagement .The study reveals that IBS is already introducing certain new innovative methods and plans for effective communication which help to motivate employees.