Presented by V.

Kannan

 Charles Ranlett Flint ... Thomas J. Watson, who

led IBM from 19141956

 Ginni Rometty is the president and CEO of IBM. With over 433,362 (2012) employees worldwide, IBM is

one of the largest and most profitable information technology employers in the world. IBM employees have earned five Nobel Prizes, four Turing Awards, five National Medals of Technology, and five National Medals of Science.

The Fame
Among America top 10 most admired companies by

fortune magazine. Appreciated for recruiting and retaining the best talent across the world. Success attributed to skilled diverse workforce

Attributes of success

Employee talent Innovation Use of corporate assets Social responsibility Quality of management Financial soundness Long-term investment value Quality of products/services

BACKGROUND OF IBM
1911-: Computing-Tabulating-Recording

company(CTR)=International time recording co.+computing scale co.+tabulating machine co. 1914-:Thomas J.Watson Sr joined CTR as GM 1924-:CTR renamed as IBM(international business machines corporation) Watson as president-:self-respect & self-confidence.

Optimism Of Watson
1932-:Formation of Education Department.
1933-:Schoolhouse at Endicott, New York 1934-36-:Group Life Insurance,Survivor

benefits,paid vacations 1935-:THINK(magazine for employees) 1935-:1st Woman training classes 1937-:1st payment for six annual holidays

World War II
1942-:Funds & Program for disabled people
1943-:Hiring of disabled people 1943-:Ruth M.Leach,1st female corporate,vice

president of IBM 1944-:UNCF watson joining the advisory board 1952-:son of Watson Sr became president 1961-:non-discrimination policy 1966-:Special Care

 1981-:Michael Coleman featured in journals

1985-:10,250 employees

45%woman,22%minorities Mid 1980-1990-:slowdown of IBM 1986-87-:reduction of operating costs 1988-:Employer of the year 1993-:Louis V.Gerstner Chairman & CEO 1997-:1st Global Womens Leadership Meeting

 1998-:Ron Brown Award for Corporate Leadership in

Work Force Diversity 2000-:Global work/life Fund of US$ 50m 2002-:Samuel J.Palmisano appointed as CEO 2005-:Working Mother Magazine 2006-:72 diversity council & 167 diversity groups 2009-:Ranked 1st ethical corporation,by Covalence

Work Force Diversity at IBM

Thomas J. Watson Jr. issued letter in 1953.
He stressed equal opportunity of employment in this letter.

The company maintained a diversity Calendar a list of important days for different communities.
Also issued a floating cultural Holiday policy.

Contd.
In 1995, Gerstner commissioned eight executive diversity task force- Asian, Black , Men

and People with disabilities and Women etc. In mid 1997, diversity network groups were formed. Region/nation specific councils were formed. Shades of Blue was structured.

Specially Enabled People

Well Structured Plan Line Champions Campus recruitment Diversity Website By 2003 -11 Registered

3 AS - Accommodation - Accessibility - Attitude

Website
Separate sections

Information regarding the company policies and

practices

AAT
AATS were formed to handle requests for

reasonable accommodation from people with disabilities on case-by-case basis. Manager Medical Professional HR Professional

Accommodation Contd.
Teams to take care of accommodation across the world
Global building accessibility assessment

checklist
1) New Construction 2) Renovation Of Existing Buildings 3) Case By Case Situations

WORK / LIFE BALANCE

Working for IBM means having quality-of-life

benefits beyond just compensation. We are committed to helping our employees get the most out of life. Flexibility. To allow employees a great deal of flexibility to coordinate their professional and personal obligations, the options we provide include:

PRINCIPLES OF WORK/LIFE BALANCE

Employee responsibility
Positive impact. Flexibility while balancing working and personal

needs. Employees must be treated as individuals. Ongoing performance and contribution must be there. Achieving work/life balance is difficult but possible and continuous activity.

BUT HOW TO IMPLEMENT??

Job sharing policy
Part-time employment Flexible working hours.

Working from home.

Compatibility of family and work. Men at work Social activities and well being. Get balanced.

WOMEN

IN THE WORKFORCE

INITIATIVES TAKEN TO ENCOURAGE WOMEN

SCHOOL SPEAKERS PROGRAMS
GO GIRL, GO FOR IT!! EXITE- exploring interests in technology and

engineering.
TECHNOLOGY CAN TAKE YOU ANYWHERE!!

Talent Management
Redeployment.

Developed a talent marketplace in 2010.

Training reduced the attrition rate.

Talent Management Model

Macro Level
Talent Required due to corporate strategy. Changing Demographics.

Aspirations of potential candidates.

Micro Level
Future talent need Retaining the existing talent Developing and deploying the talent at right place Redeploying the talent

Pension Case
In the pension case, a former IBM employee named Kathi Cooper served as the lead plaintiff in a classaction suit brought on behalf of 250,000 current and former IBM workers. The suit argued that IBM's "cash balance" pension plan was discriminatory because it allowed younger workers to accrue benefits in the plan at a faster rate than older workers.

Employment retaliation case

An IBM employee named Michael Saville worked for the company for 32 years before accepting early retirement in October 1998. Saville filed suit in August 2000, arguing that he was forced to leave the company in retaliation for his complaints that IBM was violating federal labor law by requiring employees to work overtime without being paid. The company responded in court filings that Saville was offered a choice to take early retirement or undergo a performance review due to unsatisfactory job performance and not because of his complaints about overtime.

Important Facts
The company promotes social networking. Has presence in over 170 countries. It has over 398,455 employees worldwide. Biggest issue was 401(k) benefit plan.

Uses green sigma plan.

Conclusion
Diversity in workforce helps to serve customers

better.
Basically helps the small firms to grow. Looks for enterprises owned by minority groups.

Heterogeneity increases inflow of ideas.

Diversity increases retention.