Ha My Hanh Tong Phuoc Hoang Long Hoang Minh Le Thi Bich Nga

Vu Thi Thu Trang

English 1- International Banking- Class 46

CONTENTS
1.What is motivation?

5. Motivation techniques

2. Kinds of motivation

4. Theories of motivation

3. The importance of motivation

1. What is motivation
Motivation is a decision-making process through which a person chooses desired outcomes and behaves in ways that will lead to acquiring them.

NEEDS (Deprivation)

GOALS (Reduction of drives)

DRIVES (Deprivation with direction)

CONTENTS
1.What is motivation?

5. Motivation techniques

2. Kinds of motivation

4. Theories of motivation

3. The importance of motivation

2. Kinds of motivation
Achievement motivation Motivation from societyAffiliation Motivation Motivation from promised incentives Motivation from fear Motivation for change
#

CONTENTS
1.What is motivation?

5. Motivation techniques

2. Kinds of motivation

4. Theories of motivation

3. The importance of motivation

3. The importance of motivation

To evaluate employees performance A good direction for managers

To evaluate employees performance

Job performance
=f(ability)(motivation)

3. The importance of motivation

To evaluate employees performance A good direction for managers

High skills

INSPIRE
Explore the reasons behind dissatisfaction. Encourage short-term actions for immediate success

DELEGATE
Maintaining high levels of skill and motivation. Encourage risk-taking with further opportunities and challenges. Get them to share and coach

Inspire

Delegate

Low motivation

Praise and endorse. Contact regularly

DIRECT
Teach and train
Provide guidance Monitor and reserve judgement Identify constraints Keep close contact. Low skills

GUIDE
Teach and train Provide guidance Provide opportunities which can be secured Give reflective feedback.

High motivation

Direct

Guide

CONTENTS
1.What is motivation?

5. Motivation techniques

2. Kinds of motivation

4. Theories of motivation

3. The importance of motivation

4. Theories of motivation
1. Maslows Hierarchy of Needs 2. Herzbergs Two Factor Theory

Maslows Hierarchy of Needs

Human beings are motivated by

unsatisfied needs These needs can be divided into five levels Fundamental factors need to be satisfied first in order to pursue higherlevel motivators
#

Applying Maslows Theory

Various employees will be motivated by completely different needs Leaders must understand the current level of needs of each employee Examples:

Physiological Motivators Esteem Motivators Self-Actualization Motivators

F. Herzbergs Two Factor Theory

Performances of people are influenced by two factors
Hygiene factors: ensure an employee
does not become dissatisfied (working conditions, quality of supervision, salary, etc)

Motivation factors: motivate an

employee into higher performance (achievement, recognition, growth, etc)

#

F. Herzbergs Two Factor Theory

F. Herzbergs Two Factor Theory

High Hygiene
highly motivated have few complaints

Low Hygiene

High Motivation

motivated a lot of complaints

Low Motivation

few complaints not highly motivated The job is perceived as a paycheck

unmotivated lots of complaints

CONTENTS
1.What is motivation?

5. Motivation techniques

2. Kinds of motivation

4. Theories of motivation

3. The importance of motivation

5. Motivation techniques
How can a leader and manager motivate their staff? How can an employee can motivate himself?

How can a leader/manager motivate their staff??

#1. ASK

#2. Listen

#3. Regular Recognition

# 4. Have A Little Fun

#5. Foster Fair Competition

#6. Be Friendly With Everyone, But Dont Become Friends

#7. Sharing

#8. Coach And Accept Coaching

How can an employee can motivate himself

Self-motivation

How to motivate yourself

Take inspiration from others Think positively Reward yourself Seeking support Do something different
#