HRM Intervention

As Organizational Development Intervention

Organization Development Intervention

A sequence of planned activities, actions, and events intended to help an organization to improve its performance and effectiveness. Sets of structured activities in which selected organizational units (target groups or individuals) engage with a task or sequence of tasks where the task goals are related directly or indirectly to organizational improvement

Organization development intervention cycle

HRM Interventions
Goal setting Performance Appraisal Rewards Systems Career planning And Development Coaching And Counselling activites Managing workforce Diversity Employees Wellness

Effective interventions can be determined by 3 criteria: The extent to which it fits the needs of the organization a.Valid information b. Free and informed choice c. Internal commitment The degree to which it is based on causal knowledge of intended outcomes. The extent to which it transfers change-management competence to organization members.

Designing Effective Interventions is contingent upon:-

Individual differences among organizational members, organizational factors, and dimensions of the change process itself. Situational factors :1. Readiness for Change 2. Capability to Change 3. Cultural Context 4. Capabilities of Change Agent

HRM Interventions in ICICI Bank

Industrial Credit And Investment Corporation Of India Limited.

ICICI Bank Limited :

ICICI Bank Limited ( NSE :ICICIBANK, BSE :532174, NYSE :IBN) is a major banking and financial services company based in Mumbai. It is a largest private sector bank in India by market capitalization. The bank also has a network of 2,529 branches 6,102 ATMs in India and presence in 19 countries 24 million customers. ICICI Bank is also the largest issuer of credit cards in India

VISION AND MISSION:

Vision :To be the leading provider of financial services in India and a major global bank. Mission : 1. We will leverage our people, technology, speed and financial capital. 2. to Be the banker of first choice for our customers by delivering high quality, world-class products and services. 3. Expand the frontiers of our business globally. Play a proactive role in the full realization of Indias potential. 4. Maintain a healthy financial profile and diversify our earnings across businesses and geographies. 5. Maintain high standards of governance and ethics. 6. Contribute positively to the various countries and markets in which we operate. 7. Create value for our stakeholders.

Recriutment Practices
Sources Advertisements : newspaper , radio, T.V, magazines Campus Recruitment Head hunters Executive search Job Portals Consultancies or agencies Employee Referral Walk - ins

Selection Process

ICICI Bank Exams Pattern Selection Process consists the following stages:-1. 2. 3. 4. Aptitude Test. Group Discussion. Psychometric profiling Interview

Recruitment Process

The need arises (Job Vacancy ). Then decide Job Description (KRA) Key Responsibilities Area. Making Advertisement . Post the Advertisements. Shortlist the candidates Schedule

Employee welfare Training and Development

Basic training in the following area:-1. 2. 3. 4. 5. 6. 7. 8. Corporate etiquette. Skills in the sales credit, operations and collections. Business specific Product and Process Knowledge. Skills reinforced by live Projects. Assignments and on the Job Training. Certification based on Project assessment E-tests Behavioral Training Programs

1.

Employee Welfare Bonuses . 2. Housing Allowances. 3. 4. Employee Stock Option Plan. Monthly Pay Sick Leave. 5. Maternity Leave

Performance Appraisal

1. 2.

Evaluating the employee performances. Then comparing actual performance with the standard Performance

Promotions

1.

they declare their employee promotion in the month of April in each year. 2. During the year 20082009 , the banks net profit reduced to 10% year on year Rs3758 crores.

3.

This made the bank stops its Annual Promotions and bonuses to employees and directors