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Learning Objectives
Differentiate between data and information, and list the attributes of useful information Describe three reasons why managers must have access to information to perform their tasks and roles effectively. Describe the computer hardware and software innovations that have created the IT revolution.
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Learning Objectives
Differentiate among seven different kinds of management information systems. Explain why managers are using IT to build strategic alliances and network structures to increase efficiency and effectiveness
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Information
Data that are organized in a meaningful fashion
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Timelessness
Completeness
Relevance
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Discussion Question
Which factor is most important in affecting the usefulness of information? A. Quality B. Timeliness C. Relevance D. Completeness
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Figure 18.1
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Question?
What is the specific form of IT that managers utilize to generate the detailed information they need to perform their roles effectively? A. Management information system B. Decision support system C. Decision information system D. Management support system
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Figure 18.2
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Growth stage
Many consumers are buying the product for the first time Demand increases rapidly
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Decline stage
Advancing IT leads to the development of a more advanced product making the old one obsolete
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Figure 18.3
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Applications software
software designed for a specific task or use
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Figure 18.4
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Types of E-Commerce
Figure 18.5
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E-Commerce Systems
Business-to-business (B2B)
trade that takes place between companies using IT and the Internet to link and coordinate the value chains of different companies
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E-Commerce Systems
B2B marketplace
Internet-based trading platform set up to connect buyers and sellers in an industry
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Types of E-Commerce
Business-tocustomer (B2C)
trade that takes place between a company and individual customers using IT and the Internet
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Figure 18.6
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Figure 18.7
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Question?
What is composed of people linked by IT who rarely see one another face-toface? A. Knowledge workers B. Boundaryless organization C. Limitless firm D. Web 2.0 organization
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Boundaryless Organization
Boundaryless Organization
composed of people linked by IT who rarely see one another face-to-face functional experts who form an alliance with an organization
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Boundaryless Organization
Knowledge management system
company-specific virtual information system that systematizes the knowledge of its employees and facilitates the sharing and integrating of expertise within and between functions and divisions through real-time, interconnected IT
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