You are on page 1of 18

LABORATORY MANAGEMENT

Management
PLANNING
ORGANIZING

DIRECTING
CONTROLLING

The effective motivation of men and the efficient utilization of resources for the ATTAINMENT OF A PRE-DETERMINED OBJECTIVE.

Distinct process which consists of:

LEADERSHIP

MANAGEMENT

ADMINISTRATION

Nature of Management

ART

SCIENCE

Requires skills and careful study Systematic body of Management seeks to of its application which result in knowledge gathers and integrate into a unified, the accomplishment of coordinated wholeanalyze facts and formulate of all the objectives through human general up essential factors that makelaw or principles from effort. these facts.

an organization.

LABORATORY MANAGEMENT
Is an ongoing process that seeks to efficiently achieve the objectives of a medical laboratory. The objective is to provide its customers (physicians in behalf of patients) accurate answers which contribute to clinical treatment.

Functions of Management
PLANNING
Basic foundation of Management Strategic Tactical Contingency Thinking and analyzing portion
Long-range planning Identifies mission and objectives Top-level managers

ConsistsShort-range of:

Alternative planning -Setting organizational goals course of action Accomplish -Designing course of action Back-up plan goals of -Devising methods to use organization Develop -Identifying resources strategies

Low-level managers

Functions of Management
ORGANIZING
Skeletal framework in an organization (ORGANIZATIONAL STRUCTURE) Systematic structure for decisionmaking and communication - Grouping together of men

- Establishing relationships
- Defining authority and responsibility to all personnel - Assigning tasks and arranging resources to accomplish work

MANAGER

Team Leader

Team Leader

Team Leader

Tech Tech Tech

Tech Tech Tech Tech Tech

Tech Tech Tech Tech

Management Levels

Top Managers Middle Managers First Line/ Lower Managers

Operational Employees

Functions of Management
DIRECTING
Process in supervising, or leading workers to accomplish the goals of the organization. Involves:

MANAGER

-Giving assignments
Leadership Skills

-Assisting workers carry out assignments Motivating Skills -Interpreting organizational policies -Informing workers on their performance

Communication Skills

Functions of Management
CONTROLLING
Process of determining if the companys goals and objectives are being met. It involves: -Evaluation of activities

-Changing plans for new development


-Resolving conflicts and taking corrective actions

-Quality assurance

Management Performance Management Skills


EFFECTIVENESS

TECHNICAL SKILLS

HUMAN SKILLS

CONCEPTUAL SKILLS

EFFICIENCY

Essential Characteristics of a Manager

VISIONARY

MOTIVATOR

DECISION-MAKER

IN GOOD HEALTH

HUMBLE

LEADER

MENTOR

Patient Care

Patient Care
The services rendered by members of the health profession and non-professionals under their supervision for the benefit of Care must be Equitable Care must be Efficient Care must be Timely the patient.
Personal Preferences Cultural Conditions the patients experience ofValues Focuses on and

illness and healthcare and the degree to which systems Centered fail in Patient - succeed or meeting individual patient needs.

Family Situations

Lifestyles

10 Guiding Principles of Patient-Centered Care

6. Families and friends are consideredan essential part of the care 1. All team members are considered care givers. team.

2. Care is based on continuous healing relationships. 7. Patient safety is a visible priority.


3. Care is customized and reflects patients needs, values and choices.

8. Transparency is the rule in the care of the patient.

4. Knowledge and information are freely shared between and among 9. All caregivers cooperate with one another through a common focus patients, care partners, physicians and other caregivers. on the best interests and personal goals of the patient. 5. Care is provided in a healing environment of comfort, peace and support. 10. The patient is the source of control for all care.

Therapeutic Communication

Empathy

Positive Regard

Comfortable Sense of Self

The End!^^

You might also like