Decision Support

Presented by-

DEEPAK SHARMA

Deepak Sharma

Decision Support
Decision Making and Information Systems -Types of decisions, examples - TPS, MIS, DSS - Executive Support Systems Comparison of DSSs and MISs

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Types of Decisions

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TPS Transaction Processing Systems

Basic business systems that serve the organizations operational level Input: Transactions, events Processing: Sorting, listing, merging, updating Output: Detailed reports, lists, summaries Users: Operations personnel, supervisors

TPS database
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MIS Management Information Systems

Serve management level; provide reports and access to company data

Input: Summary transaction data, high-volume data, simple models

Processing: Routine reports, simple models, low-level analysis Output: Summary and exception reports Users: Middle managers

TPS database
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MIS Management Information Systems

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DSS Decision Support Systems

Serve management level with data analysis for making decisions Input: Low-volume data or massive databases, analytic models, and data analysis tools Processing: Interactive, simulations, analysis Output: Special reports, decision analyses, responses to queries Users: Professionals, staff managers

Other Data

Other Data

TPS database
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Overview of a Decision-Support System

Figure 12-3

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DSS Voyage Estimating System

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Selected DSS Applications

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Executive Support Systems

Other Data

Other Data

TPS database
Provide communications and computing environment that serves the organizations strategic level Input: External and internal aggregate data Processing: Graphics, simulations, interactive Output: Projections, responses to queries Users: Senior Managers

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Executive Support Systems

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Putting Decision Support All Together The 4 Major Types of Information Systems

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Comparison of DSSs and MISs

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Summary Management Information Systems(MIS) - These systems access, organize, summarize, and displayed information for supporting routine decision making in the functional areas. Decision support system (DSS) - an organized collection of people, procedures, software, databases, and devices working to support managerial decision making Group decision support system (GDSS) - also called a computerized collaborative work system, consists of most of the elements in a DSS, plus software needed to provide effective support in group decision-making settings Executive support systems (ESSs) - specialized decision support systems designed to meet the needs of senior management
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Thank you

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