Professional Documents
Culture Documents
Delegation:
Transferring responsibility for the performance of an activity from one individual to another while retaining the accountability for the outcome (ANA, 1993)
Supervision:
Providing guidance for the accomplishment of a task or activity with direction, periodic inspection of accomplishmentfunction of qualification
Delegation implies that the subordinate is given the authority to do the job, can make independent decisions, and has the responsibility for seeing that the job is done well.
Delegation involves:
Determination of the task to be accomplished Assessment of each persons competency Amount of decision making needed Level of supervision available
RIGHTS!
Right task Right person Right communication Right feedback
PITFALLS OF DELEGATION
Managers reluctance to give away Feeling that need to do it yourself Lack of confidence in subordinate Fear of losing authority Name others!
ACCOUNTABILITY
Being obligated to answer for ones acts, including the act of supervision.
...DUTY AND OBLIGATION TO ACT IN THE EVENT OF A BREAKDOWN IN CLIENT CARE WHEREVER IN THE CHAIN THAT BREAKDOWN OCCURS.