AVIALL INC.

Prepared ByAMANPREET KALRA 6A ASHISH MUKHERJEE 13A PRANAV NARANG 30A SHASHANK MANGAL 40A SHREYA JAIN 41A TARUN JINDAL 46A

Agenda
INTRODUCTION THE ERP COLLAPSE IT IMPLEMENTATION- SYSTEMS INTEGRATION SUCCESS STORY

Introduction
Aviall Inc. is one of the world's largest providers of new aviation parts and related aftermarket operations with headquarters in Dallas, Texas

Aviall markets and distributes products for more than 235 manufacturers and offers approximately 2,000,000 catalog items from 40 customer service centers located in North America, Europe, and Asia-Pacific.
Provides maintenance for aviation batteries, wheels and brakes, as well as hose assembly, kitting and paint-mixing services. Offers a complete set of supply chain and logistics services, including order processing, stocking and fulfilment, automated inventory management, and reverse logistics to OEMs and customers

The ERP Collapse

Aviall Inc. tried to implement Enterprise Resource Planning in early 2000. The ERP was designed to integrate and automate the companys order processing, inventory control, financing and HR business systems. The ambitious project failed resulting in Avialls inventory getting out of control

The ERP Collapse

Possible reasons of failure The ERP system did not adequately support Avialls business strategies. ERP system implemented might not have improved the basic operational support system needed by Aviall to provide timely supply chain management

The ERP system project might not have appropriately addressed the issue of systems integration between applications
Due to inadequate consideration of the magnitude of the project.

IT Implementation- Systems Integration

Aviall was transformed into a supply chain management service provider through integration of a range of web-enabled e-business software

Systems bought and installed were BroadVision online purchasing system Siebel systems sales force automation and order entry software A Lawson software financial system A Catalyst Manufacturing Services inventory control and warehouse management system Xelus product allocation, inventory management and purchasing forecasting software.

All these systems were integrated by common business databases managed by database software from Sybase Inc.

SUCCESS STORY

New combined system to properly access and deal with customized pricing charts for 17,000 customers who receive various types of discounts, and with an inventory of 380,000 different aerospace parts

Developing Aviall.com to reduce the cost per order from $9 per transaction to 39 cents by taking orders online rather than on phone. Customers are also able to transfer their orders from an Excel spreadsheet directly to the web site.
Customers have access to price and availability information in less than five seconds a real time feature Sales force being freed from the above advancements allows them more time developing customer relationships than processing routine orders. Also Aviall can better match production with demand from the IT improvement. Website now generates $60 million of the companys total of $800 million annually. This is nearly 7.5%, up from less than 2% a year ago.

Thank you