Professional Documents
Culture Documents
Best practice materials produced through the Global WASH Cluster Hygiene Promotion project (Water, Sanitation and Hygiene), 2009 c/o UNICEF
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Water, Sanitation & Hygiene Interventions to reduce diarrhoea In less developed countries; a systematic review and meta analysis Fewtrell L et al. (2005) The Lancet Infectious Diseases - Vol. 5, Issue 1, January 2005, Pages 42-52
Fast onset - slow onset Conflict war, civil war Natural disasters flooding, landslides, drought Complex Emergencies Local or Global epidemics: HIV/AIDS, TB, H1N1 Different geographical areas and hydrogeological conditions mountains, tropical, arid, low-lying, island etc Different cultures and social groups Urban - rural (stable but abnormal e.g. slum areas) Refugees or IDPs: large camps or dispersed communities or sharing with family or friends Post conflict Structural deterioration or political crisis Different phases: relief, rehabilitation, reconstruction, preparedness
IDP/Refugee Camps
Oxfam: DRC
Flooding
Oxfam: Bangladesh
Oxfam: Cambodia
Oxfam: Bangladesh
Drought
Pond, Tanzania
S House / WaterAid
Context specific, based on circumstances Negotiable More about survival and development
A Rights Based Approach includes the following elements: Use and application rights Accountability Empowerment Participation Non-discrimination and attention to vulnerable groups
Sustainability
Engage the whole community in decisions & ensure know processes for management, finance and O&M
REDR
Colombia
S House / ACF
Both women & men in leadership positions Provide on-going backup support
Colombia
S House / ACH
Displaced community in Colombia further developed their water system on their own to include private connections the communities sense of ownership & hence willingness to maintain was clear
Colombia
S House / ACH
Liberia
S House / ACF
Dont just train one person on O&M train 5, if two leave, one passes away, two will still remain
Liberia
S House / ACF
Ensure spares are readily available at reasonable distance & communities know their cost and where to get them
Lao PDR
S House / ACF
Managing Accountability
Scope of Accountability
Leadership Quality Programming Co-ordination Using resources wisely
Transparency
Anti corruption
Standards
Reporting
Learning
Codes of Conduct
Evaluation
Accountability Definitions
"Accountability is the process through which an organization makes a commitment to and balances the needs of stakeholders in its decision-making and activities, and delivers against this commitment
Accountability is based on four dimensions: transparency, participation, learning and evaluation, and feedback mechanisms that allow the organization to give account to, take account of, and be held to account by stakeholders." (Adapted from One World Trust 2005)
Accountability Initiatives
World Vision in Sri Lanka humanitarian accountability teams Tear Fund in North Kenya beneficiary accountability officer & beneficiary reference groups also notice boards to provide community feedback and improve transparency Christian Aid, WFP, UNDP, WV Public complaints handling systems ECBP The Good Enough Guide WASH Cluster checklist and template community leaflet
Advocacy
Taken from: THE HUMAN RIGHT TO WATER AND SANITATION IN EMERGENCY SITUATIONS: THE LEGAL FRAMEWORK AND A GUIDE TO ADVOCACY Prepared by ACF (France) on behalf of the WASH Cluster February 2009
Human Rights
The UN Charter (1945)
Information gathering
Quantitative and qualitative Consider mix of team female, male, different ethnic groups To whom are you asking questions? Are you getting a balanced view?
Triangulate information
Ask similar questions to different groups of people Use different methods e.g. Observation and FGD
Disaster Event
When
by WASH specialists
Purpose: To rapidly collect data to inform initial strategic direction and planning and initial appeals.
by generalists
WASH CAT
Tool 3
Capacity Analysis
Tool 4 Purpose: To provide more detail to field reality and give greater detail to WASH subsector indicators.
Gap Analysis
Tool 2
Tool 4
For a specific area, when baseline is unknown agencies should aim to maintain the CMR at below 1/10.000/ day.
Sub- Saharan Africa South Asia Middle East and North Africa East Asia and Pacific Latin America and Caribbean
0.19
0.16
0.4
0.3
0.24
0.19
0.5
0.4
Planning
Process start defining:
What can be done? How it can be done? By whom? When it can be done?
In the future, it will help you to identify: What has been achieved? What can be improved?
Problem Tree
E F F E C T S
Inadequate sanitation
People not using latrines No Latrines No materials No maintenance systems in place
Activities
Indicators Indicators
Activities
Indicators
Means of verification Are the ways or methods by which the indicators are measured
Indicators
Indicators Indicators
Indicators Indicators
Activities
Resources
Indicators
Means of verification
Assumptions / Risks Events, conditions or decisions that are outside the control of the project but are necessary conditions to achieve the objectives
Indicators
Means of verification
Indicators Indicators
Means of verification
Indicators Indicators
Means of verification
Activities
Resources
Budget
Indicators
Means of verification
Assumptions / Risk
Indicators
Means of verification
Assumptions / Risks
Indicators Indicators
Means of verification
Assumptions / Risks
Results/Outputs
Indicators Indicators
Means of verification
Assumptions / Risks
THEN
Activities Resources Budget Assumptions / Risks
IF
AND
Impact on health
Men, women and children use latrines and wash their hands
Check Up Are we doing the thing right? Internal Formative (during programme)
Ongoing process
Autopsy Are we doing the right thing? Internal or External Formative or Summative (during or at end) Time bound
Both geared to learning from what you are doing and how you are doing it! Both should ask: are we making a difference?
Coordination Responsibilities
Intervention Clusters
Agriculture Camp Coordination & Camp Mgmt Early Recovery Education Emergency Shelter Emergency Telecommunications Health Logistics Nutrition Protection Water, Sanitation & Hygiene
1. 2. 3. 4.
Cluster Leads
Technical clusters Nutrition Water/Sanitation Health Shelter (conflict, IDPs) Shelter (natural disasters)
Cross-cutting clusters Camp Coordination & Mgmt (conflict, IDPs) Camp Co-ord & Mgmt (natural disasters) Protection (conflict, IDPs and affected) Protection (natural disasters) Early Recovery Common service clusters Logistics Telecommunications UNICEF UNICEF WHO UNHCR IFRC Convener
WFP OCHA/UNICEF/WFP
N.B. Four sectors also agreed: Food, Education, Agriculture and Refugees
Advocacy
Hygiene Promotion
Appropriate sanitation E.g. piped water hand pumps water filters chlorine tablets
Project Cycles
WASH linkages
Water is life - without water, we will dehydrate & die Hygiene is difficult without water, increasing likelihood of diarrhoeal diseases
Health
PLWHA may have increased WASH needs Children who are malnourished are more susceptible to diarrhoea
Nutrition
Logistics Shelter Protection Early recovery
People with diarrhoea cannot absorb the food they eat and hence are more likely to become malnourished
Efficient logistics are essential for effective WASH programmes in emergencies value your logistician!
The siting of shelter and WASH facilities need to be coordinated effectively to enable equitable use and access Poorly sited WASH facilities, can lead to increased vulnerability and attacks on women or children including rape Women and children who have to walk long distances for water can be vulnerable to attack Good WASH services at community level aids early recovery
HP Communication Strategy
Seven Cs of Effective Communication (Williams 1992) Command attention Cater to the heart and head Clarify the message Communicate a benefit Create trust Convey consistent message Call for action
Managing Meetings
Take a break
Meet separately with primary disputants Bring disputing parties together Remind all of humanitarian consequences
Taken from WASH Cluster Co-ordinator Training
Developing Partnerships
5 Levels of Partnership
Co-existence
Co-operation
Co-ordination
Collaboration
Co-ownership