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Saatchi & Saatchi is a global advertising agency network with 140 offices in 76 countries and over 6,500 staff. It was founded in London in 1970 by two brothers called Maurice (Now Lord Saatchi) and Charles (An art collector) but now headquartered in New York. The parent company of the agency group was known as Saatchi & Saatchi PLC from 1976 to 1994, was listed on the London Stock Exchange until 2000 and for a time, was a constituent of the FTSE 100 Index. In 2000, the group was acquired by the Publicis Groupe. The Lovemarks company is the unique way that Saatchi and Saatchi look at the relationships people have with their products. The definition of Lovemarks is, A product, service or entity that inspires loyalty beyond reason. Saatchi and Saatchis major global clients are; Diago, Emirites, General mills, Kraft foods, Lenovo, Mead Johnson, Novartis, Procter & Gamble, Toyota and Visa Europe.
This advert was aired for the first time on Friday 29th October 2010 at 10:15, which also took up the entire advert break on all commercial TV channels. Filming lasted from 09:30AM 9PM, During which time, an estimated 80,000 people would have passed through terminal 5. As the passengers walked into arrivals, they were greeted by a crowd of waiting public, taxi drivers, cabin crew, baggage holders and many members of the T Mobile staff and customers whom burst into song. Travellers were treated by renditions of At Last by Etta James, Comin home baby by Mel Torme, Return of the Mack by Mark Morrison and I am the passenger by Iggy pop.
Despite strict security at the airport, the film crew were allowed to install hidden cameras to catch the initial reaction of the arrivals and general public. The first passengers to receive the welcome was Henry Church who lives in south Kensington, London. He said, I hope it gets into the advert because my mates and my missus are never going to believe it when I tell them.