Quality of Working Life (QWL)

Zouhour Ben Ghazi Molka Kessentini

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PLAN
Introduction Definition of QWL Factors Strategies

Benefits
Conclusion

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INTRODUCTION
Quality of work life (QWL) has its roots in scientific management advocated by F.W. Taylor way back in 1940's. The mechanical approach or quantitative approach that scientific management assured gave way to the frustration of workers which led to human relations movement and later socio-technical movement which is the basis for today's Quality of Work Life.
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1.DEFINITION OF QWL

QWL has been defined as the quality of relationship between employees and the total working environment

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2.FACTORS
Attitude of workers

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities
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2.FACTORS
Attitude of workers

Enthusiasm and dynamism

Social relevance

Motivation

Willingness to learn new things

Involvment in the job
Work life balance

Factors
Safe and healthy working conditions

Opportunities

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2.FACTORS
Attitude of workers

Moral motivation Challenges Material motivation Rewards

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities

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2.FACTORS
Attitude of workers

Humanitarian requirements Legal requirements

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities

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2.FACTORS
Attitude of workers

Opportunity for career growth Opportunity to use and develop Human capabilities

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities

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2.FACTORS
Attitude of workers

Relaxation time Tips to balance the personal and professional lives

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities

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2.FACTORS
Attitude of workers

High self-esteem usefulness to the society

Social relevance

Motivation

Factors
Safe and healthy working conditions

Work life balance

Opportunities

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3.EXAMPLES OF STRATEGIES :
Self managed work teams Job enlargement and enrichment:
Higher order
Job enrichment Job enlargement &job enrichment

NUMBER OF TASKS Few

routine Job enlargement

Many

Lower order FOCUS ON DEPTH 12

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 Fair compensation

job security

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4.Benefits of QWL
employee
Job satisfaction Self-actualisation Growth

organisation
Better performance Intrinsically motivated emlpoyees and mutual trust Higher quality and quantity of output

Society
More effective organisations Social welfare
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CONCLUSION

A happy and healthy employee will give better turnover, make good decisions and positively contribute to the organizational goal. An assured good quality of work life will not only attract young and new talent but also retain the existing experienced talent.
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THANK YOU

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