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Direction may be defined as evoking a willing response from all members of the group to the work requirements and making them do the assigned jobs to achieve the objectives of the enterprise. It is instructing, guiding and inspiring human beings and instructions by a superior to his subordinates, but also includes the process of guiding and inspiring them. Directing consists in the process and technique utilised in issuing instructions and making certain that operations are carried on as originally planned. -Haimann Directing concerns the total manner in which a manager influences the actions of his subordinates. It is the final action of manager in getting others to act after all preparations have been completed. -J.L.Massie
Direction is telling people what to do and seeing that they do it to the best of their ability. It includes making assignments, corresponding procedures, seeing that mistakes are corrected, providing on the job instructions and of course issuing orders. -Earnest Dale Directing is the interpersonal aspect of managing by which subordinates are led to understand and contribute effectively and efficiently to the attainment of enterprise objectives -Koontz and Odonnel
FEATURES OF DIRECTION
1. Direction is an important managerial managerial function. Through direction, management initiates actions in the organization. 2. Direction function is performed at every level of management. It is performed in the context of superiorsubordinate relationship. 3. Direction is a continuous process and it continues through out the life of the organization. A manager needs to give order to his subordinates, motivate them, lead them and guide them on continuous basis. 4. Direction initiates at the top level in the organization and follows to bottom through the hierarchy. It emphasis that a subordinate is to be directed by his own superior only. 5. Direction has dual objectives on the one hand, it aims at getting things done by subordinates and on the other, to provide superiors opportunities for some more important work which their subordinates can not do.
4. Direction facilitates changes in the organization : Organization exists in the society and
any change in the society changes organizational process to keep organization ready to face environmental changes. Moreover, there are changes in organization structure and in individuals. To incorporate and implement these changes, management should motivate individuals affected by these changes, which is an essential part of direction.
considering the importance of direction in management process , Marshall Dimock has called it the heart administration. He finds high correlation between direction and work performance.