Professional Documents
Culture Documents
Marketing An Overview
Definition
Marketing
is the process of discovering and translating consumer needs and wants into product and service specifications creating demand for these products and services and then in turn expanding this demand.
Market
Market means a particular location where buyers
Social market
Components of Marketing
Market segmentation
Product positioning
Marketing Mix
- product
- price - place
- promotion
Finance- An Overview
Management Accounting
Financial Management
Financial Accounting
Cost Accounting
Management Accounting
Need
Responsibility
Watchdog of shareholders
Watchdog of management
Watchdog of management esp lower and middle level Challenging the various standards of productivity
Effectiveness
strategies
Evaluation of marketing performance both general and specific marketing
Direct material + direct labour + direct other expenses = prime cost + Factory overheads = factory or Works cost + office & Administrative overhead = cost of production + selling & distribution overhead = cost of goods sold/cost of sales
Factory overhead
Indirect material
Loose tools
Rent Power & fuel Repair and maintenance Depreciation Works manager salaries
Salaries
Telephone & postage Printing & stationery Legal expenses Audit fees
Salesman salaries
Commissions Travelling expenses of salesman Advertising Sample & free gifts
Break even point for a fixed cost investment Break even analysis for price cut
tax/investments Return on capital employed = net profit after tax/total capital employed Return on sales = net profit after tax/sales
Cost Metrics average cost per unit Marketing & sales expenses Operating expenses
Productivity metrics Inventory turnover Sales per employee Days of accounts receivable Profitability Metrics Return on sales Return on assets Return on invested capital
Market Metrics Market growth rate Market share Market demand to potential
Competitiveness metrics relative product quality Relative service quality Relative price and value Customer Metrics Customer Satisfaction Customer retention Customer loyalty
= quantity sold * Selling price per unit Cost of goods sold operating expenses
Customer Margin = Revenue per customer variable cost per customer Total Contribution = Customer Volume * Customer Margin Net marketing contribution = Total contribution market expenses Net marketing contribution = Sales Revenue * % Gross Margin Marketing &
Sales Expense
Revenue * 100
accounts receivable = Sales Revenue * percent days outstanding accounts receivable = Customer Volume* Revenue per customer * percent days outstanding
Investment in inventory
Inventory investment = total cost of inventory * percent days of inventory Inventory investment = customer volume * unit cost per customer * percent days of inventory
Fixed Assets