POST OCCUPANCY EVALUATION

PREPARED BY: SITI ZUBAIDAH BT HASHIM Master of Property Investment

INTRODUCTION
The purpose of POE to encourage good building design by

allowing others to learn from experience of constructing each building. Evaluation and feedback are the cornerstones for the continuous improvement in building procurement. To be most effective building performance evaluation must happen throughout the lifecycle of the building. Review of the process of delivering the project as well as a review of the technical and functional performance of the building during the occupation. POE is a way of providing feedback throughout a building lifecycle from initial concept through to occupation. The information form feedback can be used for informing future project whether it is on the process of delivery or technical performance of the building.

SHORT TERM BENEFITS OF POE

Identification of an finding solutions to problems

in buildings. Response to user needs Improve space utilization based on feedback form user Understanding of application on building of charge whether it is budget cuts or working context Informed decision making

MEDIUM TERM BENEFITS OF POE

Built- in capacity of building adaptation to

organizational change and growth Finding new users for building Accountability of building performance by designers

LONG TERM BENEFITS OF POE

Long- term improvement in building performance

Improvement in design quality

Strategic review

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The greatest benefits from POEs come when the

information is made available to as wide an audience as possible, beyond whose building is evaluated. Information fro POEs can provide not only insight into problem resolution but also provide useful benchmark data with which other projects can be compared. This shared learning resource provided the opportunity for improving the effectiveness of building procurement.

THREE STAGE OF REVIEW

POEs address a number of questions:

- does the building perform as intended? - have the users need changed? - what problem need to be tackle quickly? - how effective was the process from inception to completion? - what can be learned for future projects? However not all these issues can be tackled immediately on handover, some may take several months to establish. A variety of methods are used to collect this information from questionnaires by focus group or data monitoring.

 3- 6 Months after occupation How well it is working and whether there are any immediate problems that need OPERATIONAL resolving.

REVIEW

PROJECT RREVIEW

12-18 Months after occupation Would be carried out after at least a year of occupation when the buildings system have settled down and there has been a full seasonal cycle. This give the opportunity to see how the building perform under the variety of conditions

3- 5 Years after occupation

STRATEGIC REVIEW

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It is very possible that after any one of these

review or as a natural consequence of building use, changes will be make to the building. Putting POE on the project agenda from the start will be focus the minds of the project learn on the outcome of the project will be measured and it enable to learn the structure and record relevant information throughout the project.

THE IMPORTANT OF POEs

To get information with different types of

information come form different people. To make them feel confident that issues are being addressed To carry out the evaluation

LEVELS OF INVESTIGATION
AN INDICATIVE REVIEW
Quick snapshop of the project Few interview are combined with a walk- through of the building. Simple questionnaire might also be circulated Aim to highlight the major strength and weaknesses

AN INVESTIGATIVE REVIEW A DEEPER DIAGNOSTIC REVIEW

Investigation using more rigorous research techniques to produce more robust data. Questionnaire and interview focus group review Information on problems can be identified by the questionnaire responses.

Links physical performance data to occupant responses. Evaluators carry out analysis of the buildings environmental systems Including; lighting, energy use, air- handling, heating, measuring ventilation, acoustic performance.

ELEMENTS OF EVALUATION
PROCESS Two aspects to consider: - delivery of the project from inspection to handover - the operational management- how manage the building

Brief Procurement Design Construction Commissioning process

The way in which the team developed the brief on which the design was based including financial management aspects.

The way in which the team selection, contractual and technical processes were undertaken including time and value aspects.

The way in which the team developed and refined the design including space planning, engineering and financial management aspects.

The way in which the construction phase until handover was managed, including financial and change management processes. The way in which the final commissioning of the building was managed, including final adjustment and the provision of documentation. The way in which the handover process was managed including the rectification of last minute snags and the removal/ relocation process.

Occupation