Professional Documents
Culture Documents
Dr Ashish Varma Ph.D, FICWA, PGDM Assistant Prof IMT Gzb 2012
1952
The Beginning
1960s
Late
Efficient Management & Interpersonal Skills Lead the firm to growth & stability
2001
Family Business (II) & The Downturn
At Age of 64, Passed on the business to her Son WILLAM WILLACE. By 2004 HTP was having difficulties
William Wallace
MBA with double concentration in Marketing & Finance
Williams Tenure
Failed Expansion Plan Loosing Experienced Staff Low Quality Raw Materials Faulty Accounting System
Skip Details
Effect
Increased Customer Dissatisfaction
Long Waiting Periods for fluid change Prior Appointment Required
Automotive Maintenance Fluid Change Service Tune Ups Alignment Battery Brakes
PR takes a beating Couldnt compete with local service station in smaller community
Back
Effect
Experienced & loyal professional left.
Replaced by inexperienced & young staff New staff have poor customer service skills
Back
Effect
Quality Concerns
Shorter Thread Life Blowouts
Back
Effect
Poor S/W installation & training.
Clerical Staff Struggled. Worsen due to high employee turnover.
Lot of overtime to clear data backlog. Customers & suppliers were alienated over delays & errors
Back
Early 2003
Jane Wallace Steps IN
Suspended all dividends payment. Hired JENNY CHEN, (CA, CFA, CMC) From accounting firm of Dexter, Mathew & Jones
Prepare a operation review. Analyze why things deteriorated so much. How to improve operations. Recommend Future management
Financial Situation
Separate term loans & mortgages to finance its capital purchase Retail Sales by cash & Credit card. Slowdown in local Economy
Can be extended depending on loanable funds & companys financial condition. Must Maintain Current Ratio of 1.5 Times interest earned ratio of 5.0 Can borrow up to 50% of A/R + Inventory
Balance Sheet(Abs)
Balance Sheet(TPA)
Balance Sheet(Abs)
Balance Sheet(TPA)
Liquidity
Current
Cash
Cash Flow Ratio Analysis
Flow Problem
Excessive Inventory Cash Requirement for Capital Expansion Heavy Drawing by Owner
ROE Analysis Balance Sheet(CS)
Balance Sheet(Abs)
Balance Sheet(TPA)
Asset Management
Poor product quality Low quality sales staff using high pressure sales tactics Poor public relations Slow service Poor inventory control system A/R turnover in days is lower Payables are being stretched to save cash Fixed assets turnover is down due to the rapid expansion
ROE Analysis Balance Sheet(CS)
Balance Sheet(Abs)
Balance Sheet(TPA)
ratio is excessive Times interest earned is 1.0 and is well below the loan requirement of 5.0 interest rising due to excessive borrowing and earning before EBIT is falling Cost of borrowing is rising possibly due to risk resulting from excessive borrowing
Balance Sheet(Abs)
Balance Sheet(TPA)
Profitability
Gross
profit margins are falling Operating profit margins are falling despite lower wages and benefits ROA is down due to both lower net income and assets turnover By 2003, the ROE is below the ROA-it doesn't pay to borrow
Balance Sheet(Abs)
Balance Sheet(TPA)
Recommendation
Attempt to sell the business as going concern will take numbers of years ,but will generate the best price possible for Wallace family. Being able to leave an adequate inheritance for her son to support his lifestyle may be an important consideration at this time With no one in the family able or willing to continue to operate HPT , Jane Wallace must face the reality that the business cannot stay in the family-entrusting it to son she knew was unsuitable has already cost her dearly Jane should encourage to remain in charge but if her health permits Immediate actions Reduce inventories to reasonable level to generate needed cash return stock if possible and attempt to buy stock on a more just in time basis Discontinue all but essential capital expenditure Consider closing marginal outlets that are not generating positive cash flow Discontinue all dividends and possibly sell William Wallace home and car to generate needed equity for the business
Try to reduce the duration of job to 20minutes Attract higher quality mechanics by providing a competitive salary and benefits package and adopt a customer is always right "policy to minimize public relations problem resulting from poor workmanship Go back to higher quality tires with a longer tread life better record More qualified staff should be hired at a competitive pay level Once operational problems are addressed, a media campaign and promotional program should be planned to help win back disgruntled customers
Ratio Analysis
Current Ratio Cash Ratio Inventory Turn Over In Days Account Receivable Turnover In Days Accounts Payable Turnover In Days Cash Conversion Cycle Fixed Assets Turnover Total Assets Turnover Debt Ratio Times Interest Earned Effective Interest Rate Gross Profit Margin Operating Profit Margin Net Profit Margin Return On Assets Return On Equity Coverage Actual Line Of Credit
2001
1.88 0.38 81 10.14 14.87 76.38 2.56 1.72 35.00% 8.87 40% 11.09% 5.90% 15.65% 292,500 267,435
2002
1.36 0.16 78 9.70 17.79 69.86 1.93 1.46 60.53% 3.06 39% 8.83% 3.56% 13.19% 391,000 353,000
2003
0.93 0.04 97 13.34 40.56 69.44 1.34 1.07 75.25% 1.08 39% 5.53% 0.25% 1.09% 572,500 570,638
Industry Average
1.9 0.51 60 30 15 3.19 2 30.00% 14.63 6.50% 42% 12% 6.71% 13.42% 19.17%
BACK
4,050,000
2,430,000 1,620,000 158,500 1,012,500 449,000 50,645 398,355
5,550,000
3,385,500 2,164,500 287,200 1,387,500 489,800 160,125 329,675
6,500,001
3,965,000 2,535,001 485,600 1,690,000 359,401 331,956 27,445
Income Taxes
Net Income
159,342
239,013
131,870
197,805
10,978
16,467
BACK
Income Statement For Year HORIZONTAL ANALYSIS 2001 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 2002 137.04% 139.32% 133.61% 181.20% 137.04% 109.09% 2003 160.49% 163.17% 156.48% 306.37% 166.91% 80.04%
Interest
Earning Before Taxes
100.00%
100.00%
316.17%
82.76%
655.46%
6.89%
100.00% 100.00%
82.76% 82.76%
6.89% 6.89%
BACK
Income Taxes
Net Income
3.93%
5.90%
2.38%
3.56%
0.17%
0.25%
BACK
Balance Sheet For The Year Year Ending Dec 31st 2001 2002 2003
155,000
45,000 540,000 25,000 765,000 1,585,000 2,350,000 99,000 267,434 41,461 407,895 414,605 1,527,500 2,350,000
110,000
59,000 723,000 36,000 928,000 2,872,000 3,800,000 165,000 353,000 162,000 680,000 1,620,000 1,500,000 3,800,000
57,000
95,000 1,050,000 42,000 1,244,000 4,856,000 6,100,000 440,556 570,638 325,346 1,336,540 3,253,460 1,510,000 6,100,000
BACK
Balance Sheet For The Year HORIZONTAL ANALYSIS 2001 2002 2003
100.00%
100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
70.97%
131.11% 133.89% 144.00% 121.31% 181.20% 161.70% 166.67% 132.00% 390.73% 166.71% 390.73% 98.20% 161.70%
36.77%
211.11% 194.44% 168.00% 162.61% 306.37% 259.57% 445.01% 213.38% 784.70% 327.67% 784.71% 98.85% 259.57%
BACK
Balance Sheet For The Year VERTICAL ANALYSIS 2001 2002 2003
6.60%
1.91% 22.98% 1.06% 32.55% 67.45% 100.00% 4.21% 11.38% 1.76% 17.36% 17.64% 65.00% 100.00%
2.89%
1.55% 19.03% 0.95% 24.42% 75.58% 100.00% 4.34% 9.29% 4.26% 17.89% 42.63% 39.47% 100.00%
0.93%
1.56% 17.21% 0.69% 20.39% 79.61% 100.00% 7.22% 9.35% 5.33% 21.91% 53.34% 24.75% 100.00%
BACK
Ending Cash
110,000
57,000
BACK
EBIT/SALES
EBT/EBIT NI/EBT TURNOVER DEBTRATIO
11.09%
88.72% 60.00% 1.72 35.00%
8.83% 5.53%
67.31% 7.64% 60.00% 60.00% 1.46 1.07
60.53% 75.25%
RETURN ON EQUITY
15.65%
13.19% 1.09%
BACK