Professional Documents
Culture Documents
Chapter
4
Strategic
Management
and Planning
in a Global
Environment
Economic Sociocultural
• Inflation rates • Norms and values
• Unemployment rates • Demographic trends
• Wage rates • Age groups
• Exchange rates • Regional shifts in population
• Stock market fluctuations • Household composition
• Per capita income • Diversity
• GDP trends • Ecological awareness
• Economic development • Life expectancy
Technological Political–Legal
• Spending on research and development • Tax laws
• Internet availability • Environmental protection
• Availability of information technology • International trade regulation
• Production technology trends • Antitrust regulation
• Productivity improvements • Federal Reserve policy
• Telecommunications infrastructure • Intellectual property and patent laws
© 2007 Thomson/South-Western. All rights reserved. 4–12
External Environment
• General Environment • Task Environment
Economic factors Customer Profiles
Political-legal factors
Source: Adapted from Michael E. Porter, “How Competitive Forces Shape Strategy,” Harvard Business Review 57, no. 2 (March/April 1979): 137–145.
© 2007 Thomson/South-Western. All rights reserved. 4–14
Table 4.3 Internal Factors for Analysis