Scope

[Example from the Project Management Improvement Project]

Business Need
The Project Management Improvement project is an initiative of process improvement efforts at DoIT, which is sanctioned by DoIT executive management through Project Management at DoIT A Social Contract. This project will produce tangible products and will initiate actions to improve project management practices at DoIT. The following are some anticipated benefits of the project management improvement initiative: Greater customer satisfaction with the quality of DoITs products and services Increased expertise and consistency in project management practices throughout the organization Better understanding on the part of stakeholders regarding a specific projects status and how a project is being managed Enhanced communication and participation among project stakeholders and team members Greater management control of DoIT budget, timeline, and staff resource allocations Ability to measure continuous improvement of project management processes and practices through the establishment of baseline data

Project Goals
Goal 1: Continuously improve DoITs organizational competency in all components of project management, thereby satisfying our customers with high quality products and services delivered on time, within budget, according to customer requirements

Goal 2: Establish and implement mechanisms for continuous improvement of project management
competencies, providing for measurable improvements in the near and long term Goal 3: Model exemplary behavior in project management by conducting ourselves openly, honestly, respectfully, with integrity and civility

Product Description
Effective project management involves multiple components. This project will deliver all components in multiple phases, thereby producing gradual improvements in staff effectiveness and project outcomes. Some components provide technique support mechanisms; others develop and support human and technical competencies and behaviors. The components are briefly described in the following list: Framework - provides a mechanism that guides users through a proper order of project activities Tools - support project team use of the framework and good project management practices Project Management Skills assure effective use of project management techniques and behaviors Culture - provides an environment that nurtures, promotes, and expects well-executed projects Thinking - encourages project visioning and problem solving Politics - aligns project staff and customers in shared goals and efforts toward effective results
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Example Project Scope v1.0.1

Communication - binds all components into a foundation that supports successful projects

Project Customer, Project Sponsor and Project Manager

Name Organization

Project Customer Project Sponsor Project Manager

Project Managers CIO Office Tech Directors Name2 Project Sponsor Name1 Project Manager

UW-Madison - Division of Information Technology UW-Madison - Division of Information Technology UW-Madison - Division of Information Technology UW-Madison - Division of Information Technology -Division Office UW-Madison - Division of Information Technology Division Office

Project Boundaries In Scope Developing and continuously refining a rollout strategy for project management

improvements Coordinating phased development and implementation of a project management framework and supporting tools Coordinating efforts to improve project management competencies and behaviors at DoIT Measuring usage and improvements in DoITs project management practices

Out of Scope

Managing any projects that are not part of project management improvements

Critical Success Factors

Project management gaps closed at DoIT per project management measurement Quick and early prioritized success Leverage prior work of QTSI and other efforts Success of on-going communications Successful delivery of training Successful peer feedback Successful customer evaluation and feedback Firm foundation for continuous improvement

Project Assumptions

The goals of this project support the vision, mission, and goals of DoIT, helping faculty, staff and students realize their visions through the use of information technology. The project helps DoIT achieve its goal of outstanding customer service. DoIT management actively supports improvements in each of the seven component areas: framework, tools, project management skills, thinking, culture, politics, and communication. DoIT management and staff comply with specifications for all project management responsibilities as stated in the Project Management at DoIT A Social Contract document. The timeline is reasonable and doable. The phased rollout supports early success and continued improvement. The project includes a lengthy implementation as components are developed and implemented, followed by sustained competency and improvements in the seven component areas.

Example Project Scope v1.0.1

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DoIT management assigns key project roles and adequate budget for the development and implementation of this project. Effective, adequate, and appropriate levels of communication occur between DoIT management, the sponsor, and the project team during all phases of the project. The framework deliverable avoids excessive detail to ensure common understanding, flexibility, and adoption. The deliverables of the project are implemented DoIT-wide, supporting many diverse functional groups, projects, and customers.

Project Constraints

Show definite project management improvement in six months Deliver results within the project management capability level of the organization Use peer reviews to ensure successful roll-out

Project Deliverables
Key deliverables for this project are:
Deliverable Description

Phase 1 Approved Project Charter Approved Project Plan Project Management Framework v1.0 Project Management Framework Delivery Tool v1.0 Pilot Project using the Project Management Framework v1.0 Phase II Approved Project Charter Approved Project Plan Pilot Project using the Project Management Framework v1.0 Project Management Framework v1.1 Project Management Framework Delivery Tool v1.1 Project Management Quality Management Phase III and Thereafter Measures of Project Management Effectiveness

Describes purpose, boundaries, deliverables and high-level timelines, cost and roles Includes baseline project schedules, budget, staffing and control plans for communication, change , issue, risk, quality and procurement management Describes the main stages and activities of project management. To be used as a guide. Web based performance management system to present framework to end users Apply Framework to a real project and assess feedback for improvement See above See above Apply Framework to a real project and assess feedback for improvement Revised Framework based on proposed improvements from measuring and assessing pilot project use Revised Web based performance management system based on proposed improvements from measuring and assessing pilot project use Establish the measurements to be used to assess improvement of project management at DoIT To continuously improve project management practices

Example Project Scope v1.0.1

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