2011 Adecco Salary Guide, Malaysia

Contents
04

Part 1: Salaries For Administration & Office Support Positions Across All Sectors/Industries Administration & Office Support
04 04 04 05 05 06 06 Office Support Secretarial Accounting & Finance Human Resources Sales & Customer Service Marketing Logistics

07 08 10 12 14

Part 2: Salaries For Industry-Specific Positions Engineering & Technical Hospitality & Retail Information Technology Medical & Science Banking

Welcome to the 2011 Adecco Salary Guide, Malaysia

Welcome to the 2011 Adecco Salary Guide a comprehensive overview of updated salary information and job descriptions across key sectors and industries in Malaysia. 2010 was an interesting year from both an employer and employee perspective. From the economic challenges of 2009, the Malaysian economy rebounded well in 2010, with companies again looking to hire the best talent to ensure their competitiveness. Across many sectors, this growth brought with it higher salary demands from job seekers, especially in areas such as IT and pharmaceuticals, where growth was particularly evident. However, in some areas, this economic turnaround also resulted in labour shortages. Job growth has been strong in the first quarter of 2011 in Malaysia and we will likely continue to see fierce competition from organisations seeking to identify the best talent. Every company wants to hire and retain the best people and to effectively do this, they need to offer attractive salary and benefit packages. The reality for many organisations is that they are going to need to be highly creative in how they identify and retain top talent. In 2011, Adecco Malaysia will continue to play its industry leadership role by consulting with companies and organisational decision makers as to how their talent base can be structured, and the steps needed to achieve workforce optimisation. This guide covers many specific job titles across various industry sectors. However, if you are looking for salary data that may not be covered, then please do connect with your Adecco contact who will be pleased to support you. I personally hope that this 2011 Adecco Salary Guide, Malaysia, will be of great benefit to you and your colleagues. Lynne Ng Regional Director Adecco South East Asia

Administration & Office Support

Minimum Maximum Experience Salary Salary [In Years] [Monthly Salary in MYR]

Position

Job Description

Qualification

Office Support
Administration/Office Manager Administration Assistant/Executive Data Specialist Reports to the Director or General Manager. Responsible for office Diploma/Degree administration & management and formulates administrative policies. Sources for and negotiates with vendors. Supports the general administrative function. Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look up, pivot tables etc). Attends to calls, visitors, mailing and general administrative support. Reports to the Office Manager or HR Manager. Excellent communication skills and highly presentable. Drives van/small lorry. Able to speak and write English. SPM/Diploma Diploma/Degree 5-8 6000 12000

1-5 3-5

1600 3000

2800 5000

Receptionist

SPM/Diploma

3-10

1600

3000

Driver (goods/ products)

Secondary education. Class D License required.

1600

3000

Secretarial

Personal Assistant

Supports top management (sometimes C-Suite level). Manages full Diploma/Degree secretarial and administrative function for an executive. May supervise junior secretaries or oversee a group of administrative assistants. Excellent coordination and communication skills. Supports Heads of Department, Directors, General Manager etc. Oversees calendar/travel management, prepares presentation materials and coordinates meetings. Excellent communication skills. Supports a group of Managers/Department. Coordinates meetings, travel and calendar management, general administrative support. Diploma/Degree/ Secretarial Certificate

10-15

8000

15000

Executive/Senior Secretary

5-8

5000

8000

Secretary/Department Secretary

Diploma/Degree/ Secretarial Certificate

3-5

3000

5000

Accounting & Finance

Finance Manager Responsible for strategic financial management. Establishes financial policies and acts as an advisory to management on business operations. Responsible for full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is often required. Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports. Degree with CPA 8-10 10000 15000

Accountant

Degree/ACCA II

3-5

7000

8000

Accounts Executive

LCCI/Diploma

2-4

2300

3500

Accounts Assistant

Performs transactional accounting function and general administrative LCCI/Diploma duties. Prepares salary calculations, data entry and submission of statutory contributions. Reports to the Financial Controller/Finance Director/Audit Manager. Performs internal audit/ensures compliance and processes are in order. Prepares audit reports. Reports to the Finance Director. Performs credit checks, prepares credit reports and may supervise a team of accounts assistants. Responsible for analysing financial data and making strategic business recommendations. Performs pricing activities and implements pricing policies. Compiles data for business analysis use. Proficient in advanced Excel (Macro). SPM/Diploma

0-2

1800

2300

Payroll Assistant

1-3

1800

2500

Internal Auditor

Degree/CIA

5-10

7000

8000

Credit Control Manager Financial Analyst Pricing Analyst

Degree

3-5

5000

7000

Degree/CPA holder Diploma/Degree

3-5 2-5

5000 3000

7000 5000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Administration & Office Support

Position

Job Description

Qualification

Minimum Maximum Experience Salary Salary [In Years] [Monthly Salary in MYR]

Human Resources
Assistant HR Manager/ HR Manager Responsible for the planning and control of the full spectrum of HR duties - that includes recruitment, training and labour relations etc. Likely to have supervisory experience. Diploma/Degree 5-10 5000 10000

Compensation & Benefits Responsible for the overall compensation & benefits structure for Manager an organisation. Will likely work closely with the HR Manager. Senior HR Executive Reports to the HR Manager and supports with the full spectrum of HR functions that will likely include recruitment, compensation & benefits, training and payroll administration. Provides administrative support to the HR department. May report to the HR Executive or HR Manager. Responsible for the training & development function within an organisation and for formulating training programmes that will support talent retention. Has experience in conducting training programmes and possesses supervisory experience. Supports the Training Manager and is responsible for the coordination of training courses. Identifies and recommends training courses. Monitors and implements training activities. Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with department managers to strategise on recruitment requirements and to ensure that talent attraction needs are met.

Degree with Specialist Diploma in compensation & benefits Diploma/Degree

5-10

6000

10000

3-5

3000

5000

HR Assistant

Diploma/Degree

1-3

1800

2500

Training Manager

Degree with Specialist Diploma in training & development

5-10

5000

10000

Training Executive

Diploma in HR (training & development)

2-4

2500

4000

In-house Recruiter

Degree in HR

5-8

5000

10000

Sales & Customer Service

Sales Manager Develops the sales plan to meet specific sales targets. Implements Diploma/Degree sales strategies as required. Oversees the sales team and ensures that all selling tools are in place. Supports the Sales Manager in execution of their duties. Duties include prospecting, preparation of proposals, presentations and business development planning. Responsible for overall business development with key company clients. Maintains and builds close relationships with key stakeholders and ensures high levels of customer service. Manages a team of customer service personnel. Develops customer servicing and retention programmes and works closely with key company departments. Handles enquiries and provides timely feedback. Also involved in pre and post sales support. Supports the Customer Service Manager as required. Provides full sales coordination support for the sales team, which may include client prospecting, data input and preparation of sales reports. Needs to be proficient in Excel. Markets companys services to prospects and existing clients by telephone. Strong communication skills required. Provides information to customers via telephone. This may be sales, service or information related and may be in-bound or out-bound. Provides customers with friendly and professional communication. May involve shift work. Maintains close contact with current/existing clients for contract renewals/new business requirements. Excellent communication skills required. Diploma/Degree 4-6 4000 6000

Senior Sales Executive

2-4

2000

4000

Key Account Manager

Diploma/Degree

4-5

3000

5000

Customer Service Manager

Diploma/Degree

4-6

4000

6000

Customer Service Executive

SPM/Diploma/Degree

0-2

1800

2800

Sales Coordinator

Diploma/Degree

2-3

2000

3000

Telemarketer

SPM/Diploma

1-2

1600

2500

Call Centre Officer

SPM/Diploma

1-2

1800

2500

Inside Sales Support Representative

SPM/Diploma

2000

3000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Administration & Office Support

Minimum Maximum Experience Salary Salary [In Years] [Monthly Salary in MYR]

Position

Job Description

Qualification

Marketing
Marketing Manager Oversees strategic marketing planning (advertising, PR, promotions etc). Is involved in the budgeting process and works closely with senior management and business unit managers. Supports the Marketing Manager and is involved in the development and execution of marketing and promotional activities. Conducts market surveys and reports as required. Supports the Marketing Department with the coordination and development of reports. May also be required to perform marketing administrative duties. Conceptualises and crafts news releases and media information. Is involved in product launches and special events. Responsible for social media campaigns and initiatives. Is involved in all aspects of how a company is perceived externally. Supports the PR Manager in the handling of media relations. Follows-up with media enquiries and ensures clear and open communication at all times. Supports the PR Department with coordination of PR activities, assists in the preparation of PR materials, reports and other duties as required. Degree 5-8 6000 8000

Marketing Executive/ Specialist

Diploma/Degree

2-4

3000

5000

Marketing Coordinator/ Assistant

Diploma

1-3

1800

3000

PR Manager

Degree

5-8

5000

7000

PR Executive

Diploma/Degree

2-4

3000

4000

6
PR Coordinator/Assistant

Diploma

1-3

2000

3000

Logistics
Warehouse Manager Plans and manages the storage and retrieval process. Manages all aspects of warehouse operations. Supervises warehouse staff. Ensures proper human resources utilisation and deployment. Responsible for inventory management and other associated activities. Handles basic warehouse operations, including receiving, packing, checking and storing of goods. Responsible for supplier relationship management, materials planning and procurement. Develops policies and material control systems to reduce costs and streamline procedures. Manages the order fulfillment process. Handles forecasting, purchasing, delivery coordination & management and inventory. Assists in basic warehouse operations - that includes packing, unpacking and basic paperwork. Supervises the logistics team to execute shipping and freight operations. Reviews effectiveness of operating procedures, maintenance, space utilisation and protection of equipment. Attends to customer freight bookings/reservations with carriers, trucking, haulage and warehousing arrangements. Prepares weekly and monthly shipment summary reports. Prepares shipping invoices and monthly statements. Processes and handles all import and export shipping documentations. Coordinates with freight forwarders and agents for courier shipment and daily transport arrangements. Follows-up on the status of shipments. Diploma/Degree 5-8 5000 7000

Warehouse Supervisor

SPM/Diploma

3-5

3000

4000

Warehouse/Store Assistant Supply Chain Manager

PMR/SPM

1-3

1600

2500

Diploma/Degree

5-8

6000

9000

Supply Chain Executive

Diploma/Degree

3-5

2500

4500

Logistics Assistant

SPM/Diploma

1-3

1800

2500

Logistics Supervisor

SPM/Diploma

3-5

3000

4000

Shipping Executive

SPM/Diploma/ Degree

3-5

3000

4000

Shipping Coordinator/ Assistant

SPM/Diploma

1-3

2000

2800

Procurement Specialist

Interfaces with contract manufacturers for demand/order requirements. Negotiates with vendors for pricing and service KPIs. Maintains customer relationships by supporting the fulfillment process and ensuring customer satisfaction.

Diploma/Degree

3-5

3500

5000

Order Fulfillment Representative

Diploma/Degree

3-5

2500

4000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Engineering & Technical

Minimum Maximum Salary Salary [Monthly Salary in MYR]
3000 2600 2800 4000 3500 4000

Position
Equipment Engineer Drafter Mechanical Designer/ Design Engineer

Job Description

Qualification

Experience [In Years]

2-4 2-5 2-5

Plans, organises and manages equipment installation. Upkeeps and Degree in Engineering enhances equipment within the manufacturing industry. Drafts mechanical, electrical or architectural parts or components using appropriate software. Designs mechanical parts or components using Pro-Engineer/ Unigraphics/Solidworks/Catia software. Involvement from design through to conceptualisation, development to mass production and quality control. Responsible for account servicing, business development and meeting specified sales targets. Supports post-sales service and provides servicing, maintenance of equipment and instruments at clients' sites (local and international). Provides pre-sales support in bidding, customised solutions and product development coordination between customer R&D and in-house sales teams. Undertakes electrical design and product development for electrical aspects, e.g. electrical schematic design & testing, embedded firmware and microcontroller designs. Ensures fire prevention and safety practices in accordance with Factories and Fire Safety Acts. Facilitates site compliance with Malaysia EHS requirements. Implements EHS policies and compliance. Plans factory layouts, monitors and conducts capacity planning for equipment and processes. Establishes manufacturing cycle times for new processes. Performs support role in R&D and production/maintenance. Diploma/Degree in Engineering Diploma/Degree in Mechanical Engineering Diploma/Degree in Engineering Diploma/Degree in Engineering Diploma/Degree in Engineering Degree in Electrical/ Electronics Engineering Degree in Engineering

Sales Engineer Service Engineer Field Applications Engineer Electrical/Electronics Design Engineer Environment Health & Safety Engineer

2-5 2-5 2-5

2600 2600 2600

3500 3800 3500

2-5

2800

4500

5-7

4500

7000

Industrial Engineer

Degree in Industrial/ Manufacturing Engineering Diploma/Degree in Engineering Diploma/Degree in Engineering Diploma/Degree in Engineering or Quality Assurance Management

2-5

3000

5000

Assistant/Associate Engineer/Engineering Assistant Technician/Technical Specialist Quality Assurance Assistant Engineer

2-5

2600

3600

Performs technical support role in R&D and production/maintenance. Assures quality for incoming or manufactured parts/components/ modules. Maintains appropriate quality assurance systems and certification.

2-5 2-5

2600 2500

4000 3800

Project Manager (EPC)

Project management from engineering, procurement and Degree in Engineering construction to commissioning of facilities/plant. Establishes schedules for tenders, project budgets and monitors procurement and sub-contractors. Works closely with construction teams to ensure all design works conform to specifications. Monitors day-to-day activities in the construction of industrial Degree in Engineering plants/projects. Ensures that work is carried out as per plans and specifications. Controls and handles all sub-contractors from piling to architectural finishes. Responsible for piping schedules and erection/inspection of piping work. Updates engineering P&ID drawings and piping layouts. Oversees the work of sub-contractors. Responsible for all installation, commissioning and troubleshooting of plant instruments & controls. Upgrades plant reliability, efficiency, safety and operations as required. Plans, coordinates and implements plant equipment & instrument maintenance. Upgrades plant reliability, efficiency, safety and operations as required. Designs steel structures using STAAD-Pro. Prepares and evaluates tender packages. Responsible for cost control/estimation of projects and works closely with procurement on budgeting. Responsible for all engineering process design, development and execution of site engineering projects. Controls and manages quality, budgets & project scheduling. Participates in HAZOP risk assessments, qualification and validation activities. Diploma/Degree in Engineering Degree in Electrical Engineering Degree in Mechanical Engineering Degree in Civil Engineering Diploma/Degree in Quantity Survey Engineering Degree in Chemical/ Mechanical Engineering

8-15

6500

13500

Construction Manager (EPC)

8-15

9000

15000

Piping Supervisor

5-10

5000

8000

Electrical & Instrumentation Engineer Mechanical Engineer

2-5

2600

4000

2-5

2600

4000

Civil & Structural Engineer Quantity Surveyor

5-10 2-5

7000 2600

13000 4500

Process Engineer (Chemical)

5-10

5000

12000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Hospitality & Retail

Minimum Maximum Experience Salary Salary [In Years]
Account Manager Responsible for the account servicing team. Develops new business opportunities. Actively involved in proposal writing and presentations. Works on key accounts and supports the Account Manager. Assists with preparation of proposals and presentations. Diploma/Degree 5+ with 2+ supervisory experience 2+ 5+ with 2+ supervisory experience 2+ 5+ with 2+ supervisory experience 5+

Position

Job Description

Qualification

[Monthly Salary in MYR]

4500 6500

Account Executive Merchandising Manager

Diploma

2500 5000

4000 7000

Leads a team of buyers and is responsible for sourcing of Diploma/Degree product ranges. Understands and analyses market performance. Allocates budget to respective department buyers. Supports buyers in merchandise planning, merchandise performance analysis and inventory reports. Responsible for smooth operations and profitability of retail counters. Manages, motivates and trains beauty advisors. Diploma SPM

Merchandising Assistant Counter Manager

2500 2000

3500 3500

Beauty Trainer

Develops and conducts training sessions for beauty advisors. Diploma in Beauty Analyses market trends to improve and update training materials Therapy or Make-up and techniques. Artistry Performs preliminary skin diagnosis and provides customer service in product selection. Assists in counter operations and updates sales records. Demonstrates cosmetic product application and make-up techniques. Assists in counter operations and updates sales records. Performs make-overs when required. N/A

3000

5000

Beauty Advisor

0-1

900

1800

Make-up Artist

Diploma in Make-up Artistry

1+

2000

3000

Logistics/Warehouse Assistant

Categorises and catalogues products ranges. Manages SPM/STPM/ incoming and outgoing stock transfers. Updates inventory system Certificates and performs quality/inventory checks. Handles enquiries and feedback from customers. Implements loyalty programmes to encourage customer retention. Identifies, develops, and evaluates marketing strategy and direction. Consults with product development personnel on product specifications. Works with marketing partners and agencies to formulate and lead marketing activities and policies to promote products and services. Handles budgeting and allocation of resources. Measures and analyses ROI. Assists in advertising, media, events coordination and liaison with agencies. Provides administrative support to the marketing team. Oversees entire retail channel operations that include inventory, store planning and maintenance, business development, talent planning, training and development and financial reporting. Oversees retail operations, inventory control, training & development, sales generation, talent planning, visual merchandising and store maintenance. Provides administrative support for retail channels. Updates and performs basic analysis for sales and market trends. Conducts inventory checks. Assists in retail staff management. Performs frontline sales and customer service duties. Maintains and updates marketing collaterals in retail stores to maximise sales and in accordance with branding guidelines. Analyses market trends for merchandise. Sources for suppliers, negotiates and purchases materials or parts. Responsible for overall operations and coordination of F&B activities. Analyses and manages costing, budgeting and allocation of resources within the channel. Reviews F&B menu and improves customer service standards. Implements training programmes. Diploma/Degree

1+

2000

2500

Customer Service/Relations Manager Marketing/Brand Manager

5+ with 2+ supervisory experience

5000

6500

Diploma/Degree in 5+ Marketing or relevant business discipline

5000

7000

Marketing/Brand Coordinator

Diploma/Degree in 0-3 Marketing or relevant business discipline Diploma/Degree in 5+ in a Marketing or relevant supervisory business discipline role in retail operations SPM 3+ in a supervisory role in retail operations 1+ in a supervisory role in retail operations 0-1 0-1

2000

3500

Retail Operations Manager

4000

5500

Store Manager

2000

3500

Retail Coordinator

SPM/STPM/ Certificates

2500

3000

Promoter/Retail Assistant Display Artist

N/A Diploma in Visual Merchandising or equivalent Diploma/Degree Diploma/Degree in Hospitality or equivalent

800 2000

1300 2800

Buyer Food & Beverage (F&B) Operations Manager

0-1 5+ in a supervisory role in F&B operations

2000 4000

2800 8000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Hospitality & Retail

Minimum Maximum Experience Salary Salary [In Years]
Lounge Manager (for VIPs) Monitors expenditure and revenue. Ensures high customer service levels. Attends to customers feedback and resolves any conflict. Ensures facilities maintenance and is involved in talent planning. Responsible for restaurant operations. Manages inventory supplies. Liaises with suppliers and vendors. Is involved in talent planning. Ensures high customer service levels and handles reporting to management. Oversees the schedule of all banquet activities and ensures smooth operations. Supervision of employees, facilities management and F&B product quality management. Monitors and controls departmental expenditure and assists in preparation of the annual budget. Responsible for restaurant operations. Manages inventory supplies. Liaises with suppliers and vendors. Is involved in talent planning. Ensures high customer service levels. Some reporting and documentation required. Welcomes and ushers customers. Handles reservations and allocation of tables. Assists in F&B order takings and in cashiering transactions. Assists in food preparation. Assists in kitchen utensils and cutlery maintenance. Responsible for selling function room events, guest rooms and other hospitality services to corporate clients. Responsible for the selling of banquet room events and other hospitality services. Leads a team of front office executives. Oversees coordination of reservations and room assignments. Provides customised services for clients. Implements training programmes and ensures high customer service levels. Handles telephone enquiries and the coordination of reservations and room assignments. Performs cashiering transactions. Handles guest enquiries. Assists in transportation of luggage and belongings to guest rooms. Oversees business centre operations - that include talent planning and sales within the business centre. Prepares and analyses management reporting as required. Oversees housekeeping operations - that include talent planning, inventory control and budgeting. Attends to guest requests and takes corrective action when necessary. Responsible for cleanliness and maintenance of hotel facilities - that include guest rooms. Responsible for maintenance of all facilities. Ensures that safety measures and procedures are adhered to. Liaises with suppliers and vendors. Prepares occurrence and costing reports. Monitors departmental expenditure. Diploma/Degree in Hospitality or equivalent 5+ in a supervisory role in customer service 1-2 in a supervisory role in F&B operations 5 in a supervisory role in F&B operations 2+

Position

Job Description

Qualification

[Monthly Salary in MYR]

3000 4000

Restaurant Manager

N/A

2500

4000

Banquet Operations Manager

Diploma/Degree in Hospitality or equivalent

3500

5000

Captain

N/A

1500

2500

Hostess

N/A

0-1

800

1500

9
N/A N/A Diploma/Degree N/A N/A 5+ with 2+ supervisory experience 5+ with 2+ supervisory experience 5+ with 2+ supervisory experience 0-1 800 700 5000 1300 1000 7000

Kitchen Assistant Steward Corporate Sales Manager

Banquet Sales Manager

Diploma/Degree

3000

6000

Front Office/Desk Manager

Diploma/Degree in Hospitality or equivalent N/A

3500

5500

Receptionist/Concierge

800

1500

Bell Hop/Butler Business Centre Manager

N/A Diploma/Degree in Hospitality or equivalent Diploma/Degree in Hospitality or equivalent N/A Diploma in Facilities Management, Hospitality or equivalent

0-1 5+ with 2+ supervisory experience 5+ with 2+ supervisory experience N/A 5+ with 2+ supervisory experience

700 3000

1000 4300

Housekeeping Manager/ Supervisor Housekeeper Facilities Maintenance Manager

3000

4000

800 4000

1300 5000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Information Technology
Position
IT Director

Job Description
Overall responsibility for planning, budgeting, executing and running the IT operations for an organisation. Reports either to the CIO/COO/ CFO or CEO. Overall responsibility for planning, budgeting and delivering projects. Oversees project managers who assist in delivering projects. Reports to the CIO or Head of IT. Drives and delivers sales for an organisation. Management of the sales process and sales executives. Reports to the Regional Sales Director. Manages and delivers services for clients as per service level agreements for particular projects. Reports to the Service Delivery Director. Single point of contact for all matters pertaining to strategy and operations, in addition to service level agreements. Reports to the Strategic Accounts Director who oversees more than one account. Responsible for gathering market intelligence, delivering marketing plans to increase market awareness and penetration of the organisation's products. Reports to the Marketing or Sales Director. Responsible for driving the sales of products or services by managing relationships with large partners who are able to provide marketing, logistics and knowledge for local markets. Reports to the Sales or Channel Sales Director. Manages the overall operations for IT within the organisation for a specific location or country. Reports to the CIO or Head of IT. Manages one or more application projects from the design phase through to delivery per end-user specifications. Reports to the Project Director or Head of IT. Manages one or more infrastructure related projects from design phase through to roll-out. Reports to the Director of Infrastructure or Head of IT. Designs and operates the IT security infrastructure for an organisation. Responsible for creating and administering security policies and managing corporate firewalls, DMZ servers as well as providing anti-virus solutions. Reports to the Director of Infrastructure or Head of IT. Designs and operates the network infrastructure for an organisation. Responsible for 100% uptime of all networks. Reports to the Network or IT Manager.

Qualification

Minimum Maximum Experience Salary Salary [In Years] [Monthly Salary in MYR]
15000 20000

Master's in Business Management, 15-20 Degree in Engineering or Computer Science Master's in Business Management, 15-25 Degree in Engineering or Computer Science/IT Master's in Business Management, 10-15 Degree in Engineering or Computer Science/IT Master's in Business Management, 8-15 Degree in Engineering or Computer Science/IT Master's in Business Management, 10-18 Degree in Engineering for Computer Science/IT Master's in Business Administration/Degree Master's in Business Administration/Degree 10-18

Project Director

13000

18000

Regional Sales Manager Service Delivery Manager Strategic/ Major Accounts Manager Product Marketing Manager Sales/Channel Sales Account Manager MIS/IT Manager Application Project Manager (ERP) Infrastructure Project Manager IT Security Manager

9500

17000

8500

16000

8500

18000

10000

15000

10-18

8000

14000

10

Master's in Science/Degree in Computer Science/IT

10-18

8500 8000

13000 14000

Master's in Science/Bachelor's 8-12 Degree in Computer Science/IT and PMP Certified Master's in Science/Bachelor's 8-12 Degree in Computer Science/IT and PMP Certified Master's in Science/Degree in Computer Science/IT 8-12

8000

14000

12000

16000

Network Engineer

Degree in Computer Science/IT

5-8

5000

8500

Network Support Responsible for operating the network infrastructure for an Engineer organisation and for uptime of all networks. Reports to the Network or IT Manager. Systems Engineer Part of the IT team, responsible for operating the Windows and UNIX Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure Manager or IT Manager. Responsible for operating the network infrastructure for an organisation and uptime of all networks. Reports to the Network or IT Manager. Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the 100% uptime for the Windows Servers and related applications. Reports to the Infrastructure Manager. Responsible for operating the UNIX Servers in data centres, 100% uptime for the UNIX Servers and related applications. Reports to the Infrastructure Manager or IT Manager. Responsible for operating Database Servers - Oracle/SQL Server/ DB2/Sybase in data centres and for 100% uptime for these servers and related applications. Reports to the Infrastructure or IT Manager. Responsible for working with end users to understand requirements, design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to a Project Manager.

Degree in Computer Science/IT

4-6

3000

5000

Degree in Computer Science/IT

5-7

3500

6500

Network Administrator Wintel Systems Administrator

Degree in Computer Science/IT

4-6

4000

6500

Degree in Computer Science/IT

4-7

3500

5500

UNIX Administrator Database Administrator Systems Analyst

Degree in Computer Science/IT

4-8

4000

7000

Degree in Computer Science/IT

5-8

4500

8500

Degree in Computer Science/IT

5-8

4500

6500

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Information Technology
Position
Analyst Programmer Software Engineer Programmer Web Designer

Job Description
Responsible for design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project Manager. Responsible for design of data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project Manager. Responsible for code development, testing and delivery of software applications. Reports to the Systems Analyst or Project Manager. Responsible for the design and development of the user interface for the internet/intranet related web pages. Reports to the Web Developer or Project Manager.

Qualification
Degree in Computer Science/IT

Minimum Maximum Experience Salary Salary [In Years]

4-6

[Monthly Salary in MYR]

3500 5000

Degree in Computer Science/IT

3-5

3500

5500

Degree in Computer Science/IT or Diploma in IT Degree in Computer Science/IT or Diploma in IT

2-4 2-4

2800 3000

4000 5000

Helpdesk Analyst

Responsible for performing level 1 - basic IT troubleshooting services. Degree in Computer Science/IT or Involved in creating tickets for tracking IT issues and escalation of Diploma in IT issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk Manager, who is responsible for overseeing all helpdesk analysts.

2-4

2800

4000

11

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Medical & Science

Position

Job Description

Qualification

Experience [In Years]

Minimum Maximum Salary Salary [Monthly Salary in MYR]

Medical
Medical Director Provides support to sales and marketing activities. Oversees pharmacovigilence, regulatory affairs and clinical development activities. Also includes team management responsibility. Provides support to sales and marketing activities. Manages industry key-opinion leaders and champions brands and products. MBBS 10 with at least 3 in a 20000 commercial set-up 3+ 4500 30000

Medical Affairs Manager

MBBS

8500

Sales & Marketing

General Manager Leads the management team. Accountable for sales and profitability targets. Ressponsible for overall organisational development and resources allocation. Responsible for developing and implementing marketing plans and pricing strategies. Ensures achievement of agreed sales, market share and profitability objectives. Analysis of individual markets. Develops and implements product marketing strategy - that includes all aspects of the marketing mix. Develops strategic product marketing plans in line with company strategy. Continually assesses the impact of the marketing plan and adapts when necessary. Manages the sales team to achieve set targets. Prepares sales strategies, conducts business development and contributes to overall company growth. Actively involved in new product launches, brand promotions, conducting hands-on workshops/ training and seminars. Achieves sales, distribution, market share and profitability objectives. Responsible for weekly volume sales forecasts and performance. MBA + Degree 12+ 9000 20000

Head of Marketing

Degree

8+

7000

15000

Regional Marketing Manager

Degree

8+

12000

16000

12

Product Manager

Degree

4+

5000

8000

Sales/Business Manager

Degree

4+

7000

10000

Medical Sales Executive

Degree

0-2

2000

3000

Scientific
Regulatory Affairs Manager (Regional) Regulatory Affairs Executive Clinical Research Manager Liaises with in-country regulatory teams to deliver timely license approvals and associated matters. Liaises with local regulatory authorities and area/international regulatory to deliver timely license approvals. Leads the clinical research team and ensures the unit's participation in clinical development programmes. Ensures clinical trials are conducted in required timeframes, with cost and quality standards according to SOPs and ICH GCP. Conducts pre-study, initiation, interim and close out monitoring visits. Coordinates and performs comprehensive site management. Degree in Science (Pharmacy preferred) Degree in Science (Pharmacy preferred) Degree in Science 5+ 2+ 10000 2200 15000 3500

4+

5000

7000

Clinical Research Associate

Degree in Science

2+

3000

5000

Biomedical Science
Engineer (Production/ Chemical/Technical) Provides process support to the manufacturing operation and timely engineering support to improve product quality and process yield. Assists in preventive and break-down maintenance of equipment, and carries out technical analysis on equipment. Writes/Reviews/Approves QC Records, Standard Operating Procedures, Protocols (SOP), etc. Responsible for day-to-day deployment and management of Quality Systems related to laboratories and associated activities. Degree in Mechanical/ Chemical/Bio Engineering or other relevant qualification Degree in Mechanical Electrical/Instrument Engineering Degree in Biotechnology, Biochemistry, Chemistry or equivalent 2+ 2200 3500

Engineer (Electrical/ Instrument/ Mechanical) Chemist (QC/Analytical)

2+

2200

3500

2+

2200

3200

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Medical & Science

Position
Quality Officer (Compliance/ Validation/Assurance)

Job Description
Oversees day-to-day activities in accordance with approved SOPs/ Plan/Policies for a large scale, multi-product, GMP biotech contract manufacturing facility. Reviews and approves Protocols/ Reports including site discrepancies and deviations investigation/ closure. Accountable for and involved in all production processes. Oversees all tasks on the work floor as they are carried out and provides assistance and troubleshooting where needed.

Qualification
Degree in Engineering/Science Degree or higher from a recognised institution Degree/Diploma in a Science/Engineering related discipline

Experience [In Years]

3-5 (in the Biopharmaceutical industry)

Minimum Maximum Salary Salary [Monthly Salary in MYR]

3000 4000

Supervisor (Manufacturing/ Engineering/Quality)

5-8 with at least 3 in a supervisory capacity

2700

4000

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Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Banking

Position

Job Description

Qualification

Experience [In Years]

Minimum Salary

Maximum Salary

[Monthly Salary in MYR]

Back Office
Settlements Associate AVP VP Director Corporate Actions Associate AVP VP Director Treasury Operations Associate AVP VP Director Documentation Associate AVP VP Director An operations-based role that is reponsible for drafting documentation for derivative trade confirmations. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000 Responsible for accounting, reporting and monitoring - a Treasury Operations Specialist is responsible for back office processes throughout debt, cash and investment operations. Diploma/Degree/ Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2000 6000 10000 12000 2800 12000 15000 20000 Based in the operations department, a Corporate Actions specialist manages operational situations around actions such as splits, dividends, mergers and acquisitions. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2000 6000 10000 12000 2800 12000 15000 25000 Based in the operations department, a Settlements Specialist is reponsible for trade confirmations, monitoring and reporting. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000

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Middle Office
Audit Associate AVP VP Director Compliance Associate AVP VP Director Operational Risk Associate AVP VP Director Credit Risk Associate AVP VP Director Market Risk Associate AVP VP Director Client Services Associate AVP VP Director Responsible for supporting clients via account maintenance and relationship management. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2000 7000 9000 10000 2800 11000 13000 15000 Responsible for managing the risk of investment activities. Diploma/Degree/ Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000 Responsible for maximising a banks risk-adjusted rate of return by maintaining credit exposure within acceptable parameters - to avoid defaults. Diploma/Degree/ Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000 Responsible for the management of risk not based on direct investment activities. Including, but not limited to, processes, people and systems. Diploma/Degree/ Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000 Responsible for overseeing, implementing and ensuring that departments are working within set guidelines set by governmental financial bodies. Diploma/Degree/ Masters & professional certifications 0-4 5-8 9-12 12+ 2400 5000 7000 10000 2800 9000 12000 20000 Responsible for examining, verifying and reporting on the accuracy of records. Diploma/Degree/ Masters & professional certifications 0-4 5-8 9-12 12+ 2000 5000 7000 10000 4000 8000 12000 20000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Banking
Minimum Salary Maximum Salary

Position

Job Description

Qualification

Experience [In Years]

[Monthly Salary in MYR]

Front Office
Corporate Banking - Front Office Associate AVP VP Director Private Equity - Front Office Associate AVP VP Director Fund Management - Front Office Associate AVP VP Director Investment Banking - Front Office Associate AVP VP Director Responsible for proving advisory services for mergers, acquisitions and other types of financial transactions. Assists institutions to raise money by issuing and selling securities in the primary market. Also assists in raising funds in the capital markets. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 1200 5000 9000 10000 2500 7000 15000 20000 Responsible for overseeing and making investment decisions for a mutual or hedge fund. Diploma/Degree/Masters & certification in fund management 0-4 5-8 9-12 12+ 1200 4500 5000 8000 2500 7000 9000 12000 Responsible for managing buyouts, venture capital and/or mezzanine financing activities for privately held entities. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 1200 4500 5000 8000 2500 7000 9000 12000 Responsible for banking services tailored for large organisations - that include financing and cash management. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 9-12 12+ 1200 4500 5000 8000 2500 7000 9000 12000

15

Retail Banking
Bank Teller Associate Bank Officer Associate AVP Performs customer service, administrative and/ or accounting duties. Processes and verifies documentation, reports and data within a retail bank. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5-8 1800 4500 2500 7000 Responsible for processing transactions for retail banking customers. SPM/TPM/Diploma/Degree 0-4 1200 1800

Branch Manager Associate Responsible for branch administration and operations, personnel management and customer service within a retail bank. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry 0-4 5000 8000

Personal Financial Consultant AVP VP Responsible for advising customers on financial planning. Diploma/Degree/Masters & any professional certifications from the banking industry 5-8 9-12 5000 7000 8000 15000

Note: The salary information included in this guide has been derived from salaries for positions that Adecco recruited for in 2010 and 2011, as well as from the expert opinion of Adecco managers and consultants. The salary information excludes overtime payments, commissions, allowances and bonuses.

Adecco S.A. is a Fortune Global 500 company and the global leader in HR services. The Adecco Group network connects over 700,000 associates with business clients each day through its network of over 32,000 employees and 5,500 offices in over 60 countries and territories around the world. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to corporate clients and qualified associates.

16

Established in Malaysia in 1987, Adecco offers a comprehensive range of services that includes temporary & contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management and outplacement. Services are delivered through a network of general staffing and specialist divisions. For further details, please see www.adecco.com.my