CURRICULUM VITAE

Krishna. #3, 3rd Floor Ganga Nivas, Mobile : 93410 08482 24th main, 3rd cross Agara, Email ID: Krishna5762@gmail.com, HSR Layout 1st Sector, Krishna.p@Futuregroup.in Bangalore-560102. -----------------------------------------------------------------------------------------------CAREER OBJECTIVE: To work as a Manager with professionals in a well known organization where I can utilize my skills and enhance my knowledge. I am seeking a retail management role where I can have the direct customer contact I so enjoy. Building strong retail concepts, managing top-performing teams, daily retail operations, with proven to do best in my absence also. I am comfortable leading or providing assistance to a Regional Business Head, I can be counted on to deliver results, capture new business, cultivate loyalty, and engage in best practice retail techniques. EDUCATIONAL QUALIFICATION: B.Sc.

ADDITIONAL QUALIFICATION: D.R.M.(Diploma in Retail Management)

EMPLOYEMENT RECORD / WORKING EXPERIENCE Working company VALUE RETAIL LIMITED Period 10/09/2005 to Till the date Total Experience and 10 months Work profile- I Position Business Analyst Department: Operation South Zone FVRL Period From 06/05/2012 to till date Job Responsibilities Operational: : : : FUTURE From 6 Years

Quickly understands the business issues and data challenges of clients organization and industry. Identifies organizations strengths and weaknesses and suggests areas of improvement. Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution. Develops functional specifications and system design specifications for Store engagements. Assists in enforcement of project deadlines and schedules. Takes input from supervisor and appropriately and accurately applies comments/feedback. Communicates and applies project standards. Manages resources in accordance with project schedule. Consistently delivers high-quality services to our Stores. Understands the components of running a fiscally successful project.

Work profile- II Position Assistant Department Manager Department: Food Bazaar Period From 05/12/2010 to 05/05/2012 Job Responsibilities Financial: Ensure Store sales achieve as per ABP planed for store. Monitor Quantity sales target achievement for Major focus skus or categories by individual staff. Control Cost in Rupees where ever its possible to control expenses. Shrinkage Control (maintain shrinkage below-0.7% of net sales.) & DAD ( Below 0.2% of sales) Customer: Ensure that each customer receives outstanding service by providing a friendly environment; this includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Assist customers in locating merchandise. Communicate customer requests to management. Maintain awareness of all promotions and advertisements and inform the customer on the same. Handle customer queries effectively. Operational: Ensure in stock movement to floor, merchandising, and display maintenance as per company Standards. Monitor Housekeeping, Security services and Facility dept. presence in all times.

Ensuring achievement of set targets in terms of service standards for Customer transactions and operations conducting staff meetings to review performance on a daily basis Executing marketing plans effectively for the store and drive sales promotion, Initiatives, events for the store. overseeing the inventory process in the store and ensure damaged and defective goods are processed in a timely, accurate manner Participate in inventory and cycle counts every quarter. People Management: To facilitate the professional & personal development of the subordinates. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. To manage and motivate the store team to increase sales and ensure efficiency To ensure timely review and feedback takes place for all store employees To ensure the adherence to SOPs in Store. Interviewed, trained, mentored, coached and evaluated performance of staff in store Assist in updating colleagues on business performance, new initiatives and other pertinent issues at weekly sales meeting. Ensure merchandise changes aligned with sales, handled sales, tracking and reporting, inventory Data. Work profile- III Position Assistant Department Manager Department: Non Food, Beauty & Health & Stationary Dept. Period From 01/04/2008 to 05/12/2010. Job Responsibilities: Financial: Generate Sales for the assigned category Assist in completing price changes within the department. Assist in bringing up sales at registers and/or bagging merchandise. Execute plans to maximize sales as set by the immediate superior. Customer: Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service. Assist customers in locating merchandise. Communicate customer requests to management. Maintain an awareness of all promotions and advertisements and inform the customer on the same. Handle customer queries effectively.

Operational: Assist in floor moves, merchandising, display maintenance, and housekeeping Assist in processing and replenishing merchandise and monitoring floor stock. Participate in year-end inventory and cycle counts. Any other tasks as assigned from time to time by any manager. Assist in ensuring achievement of set targets in terms of service standards for customer transactions and operations Assist in conducting staff meetings to review performance on a daily basis Assist in executing marketing plans effectively for the store and drive sales promotion initiatives, events for the store. Assist in overseeing the inventory process in the store and ensure damaged and defective goods are processed in a timely, accurate manner Participate in inventory and cycle counts every quarter. People Management: To facilitate the professional & personal development of the subordinates. To cultivate, promote and maintain company's culture through teamwork, collaboration, development of people and achievement of targets. To manage and motivate the store team to increase sales and ensure efficiency To ensure timely review and feedback takes place for all store employees To ensure the adherence to SOPs in Store. Assist in updating colleagues on business performance, new initiatives and other pertinent issues at weekly sales meeting. Worked with store managers to ensure merchandise changes aligned with sales, Handled sales tracking and reporting, inventory data. Work profile- IV Position Trainee Assistant Dept. Manager Department: Books, Music, Stationary, Gifts, Beauty & Health. Period From 01/05/2007 to 31/03/2008 Job Responsibilities

Achieving sales targets assigned for Dept. & Store. Come up with innovative ideas of improving sales. Improving the skills of CSAs by regular update and training. Ensuring operations as per SOP. Strictly maintaining and updating the documentation/records from time to time (only standalone depot). Needs to focus on improving customer service.

Handling and solving customer queries effectively. Strategize to reduce shrinkages. Facilitate the professional and personal development subordinates. Ensure Stock replenishment. Ensure attractive merchandise display all over store layout. Build up a healthy culture by fostering organizational Values. Managing space allocations for displays and promotions Work profile- V

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Position Team leader Department: Books & Stationary Period From 01/06/2006 to 30/04/2007 Summary of Skills:

Comprehensive knowledge of the principles and methods of customer service In-depth knowledge of sales principles and basic business administration Ability to interact professionally with customers and coworkers, both in verbal and written Skilled in prioritizing work and completing task with minimum supervision Excellent working knowledge of computer applications like Microsoft Word, Excel Stress tolerance and has the ability to meet tight deadlines

Job Responsibilities

Responsible for assisting general manager of the Dept. in achieving sales goals Ensure that the store is closed and opened daily according to the establish procedures Handle the tasks of developing and training a team of store personnel Provide direction as well as assist with the ordering, loading, pricing and stocking of merchandise Coordinate with customers and assist them in finding the right supply to meet their specific requirement Perform all other essential tasks under the instructions of the manager

Work profile- VI Position Team Leader Department: Electronics Period From 21/11/2005 to 31/05/2006

Job Responsibilities Maximize the sale of Home Products at our Retail Store and the marketplace through optimum customer service and consistent quality exposures and demonstrations. Handled day-to-day operations of the store. Managing staff at the store, encourage teamwork and responsibility among the staff members. Keep the store team updated and motivated. To coach and mentor all Dept. colleagues in order to ensure that they reach their greatest potential. To drive the effective use of all recognition practices within Manager Encourages quality demonstrations and proper customer engagement. Lead by example, and set high standards of delivering Experience. To understand, monitor and communicate market/ industry trends and opportunities for ongoing changes to meet consumer needs and demands To participate in regular meetings to plan and assist execution of forthcoming activities such as marketing, promotions, training initiatives etc.

For the period 10-09-2005 to 20/11/2005 in Future Group Was in training For Understanding the Marketing Process & How to getting it executed During 29th Oct 2005 to 19th November 2005 For understanding of Supply chain management Process In ware House for a period of 01-10-2005 to 28-10-2005 During 10th Sep 2005 to 30th Sep 2005 was send to Banashankari Big Bazaar, Central, For Understanding daily tasks, roles, duties and responsibilities in the Store Operation Work profile- VII Organization: Landmark (Tata Trends), Duration: July 2003 to 09th Sep 2005 Designation: Customer Sales Associate

Responsible for greeting customers in a warm and friendly manner Handle the tasks of assisting sales staff in processing and replenishing merchandise Responsible of supporting sales by assisting in floor moves, displaying maintenance, housekeeping and merchandising Perform the tasks of maintaining awareness of all promotions and advertisements Handle responsibilities of responding to customer queries and locating merchandise Responsible for preparing and maintaining customer database for mailings, reporting and marketing programs Perform other essential tasks under the instructions of senior sales staff

Handle the tasks of assisting sales manager in developing sales plans in preparing quarterly weekly and monthly reports as required : Tukaprasad : 20-04-1982 : Married : English, Kannada, Hindi.

PERSONAL DETAILS:FATHERS NAME DATE OF BIRTH MATIRAL STATUS LANGUAGE KNOWN Professional strengths:

Progressive Seven years of professional experience in Operation Attention to detail with exceptional organizational skills Flexible, proactive, and ability to multi-task and work autonomously Possess good written and verbal communication skills Technologically savvy with extensive knowledge of Microsoft word, spreadsheet and the Internet Ability to maintain confidential information

Good communication skills and Hardworking, Self-confident, simplicity, self-motivated & Positive attitude. HOBBIES: -Playing Chess, Reading News Paper & watching television. DECLARATION I Krishna. Hear by declare that the above-mentioned facts are true to my fullest knowledge and confident for your kind perusal. I request for an opportunity to serve in your esteemed organization and assure my best services to your satisfaction. Date: Place: Bangalore

Yours Truly, (Krishna)