Rajeev Kelkar

C-2, Monarch Nagar, J.B.Nagar, Andheri (East) Mumbai-400059 Email: rajeevkelkar@hotmail.com Tel: (91-22) 66996823 Mob: (91) 9819797504

OBJECTIVE: To secure a challenging position in a technical stream where my skills, experience and my hard work will make significant contribution towards the growth of the organization. Work Experience: July 2011 Till Date Senior Executive I .T. Aug 2009 June 2011 Administrator Jan 2011 June 2011 Renewables Pvt Limited Role Description

Greenergy Renewables Pvt Limited -Global Proserv Ltd Deputed at System Greenergy

Team Management Vendor Management Client Interaction Incident handling Configuring & Maintaining Lease Lines. Maintaining of 99.5% uptime Design and Implement Security Policies Develop, review, and improve product process documentation Maintaining updated documentation for current hardware and software configurations, and recommendations for future installation & modifications to the current Environment. Responsible for internal as well as external Customer Satisfaction. Installation, configuration & maintenance of workstation, networking equipment, switches, computer hardware devices and software to ensure 99.99% uptime. Global Proserv Ltd System Administrator Deputed at Global

Aug 2009 June 2011 Aug- 2009 to Jan 2011 Innovsource Pvt Limited Role Description

Responsible for Installation, Configuration & Maintenance of Windows Servers. Responsible for Installation, Configuration & Maintenance of Wireless routers & Switches. Responsible for PAN India System support. End to end troubleshooting. Maintaining updated documentation for current hardware and software configurations, and recommendations for future installation & modifications to the current Environment Developing and negotiating with vendors on PAN India basis for timely supply of computer peripherals and hardware devices to facilitate smooth project activities, Ensuring compliance with SLA Internet Lease line, ADSL/DSL line & PRI line installation & Maintenance. Internet lease line modem testing. Planning & maintaining backup policy.

Responsible for taking regular backup. Responsible for Hire Craft flexi Support. LAN Administration Developing security policy (McAfee), to ensure proper updating of Anti-Virus on over-all systems. Installation, configuration & maintenance of workstation, networking equipment, switches, computer hardware devices and software to ensure 99.99% uptime. Project Undertaken Delphi (Payroll software) Installation & Implementation. Tally ERP Installation & Implementation. Hire Craft Installation & Implementation. Sage Accpacc ERP Installation & Implementation. EPO (McAfee) Installation & Implementation. ISA Server Installation & Maintenance. Asset maintenance & call logging software. (Developed Internally) May 2007 May 2008 Manager - Technology Role Description

GSA Infotech

Assistant

Team Management Vendor Management Client Interaction Incident handling Configuring & Maintaining Lease Lines & IPLCs Maintaining of 99.5% uptime Develop, review, and improve product process documentation Internal Customer satisfaction, Vendor co-ordination Responsible for internal as well as external Customer Satisfaction. Manage Windows Server 2003, Exchange 2003,Web server Etc Manage & Maintain Cisco & Avaya Network Devices Design and Implement Security Policies Present information and respond to questions from groups of managers, clients, customers, and the general public. Manage and troubleshoot APC UPS Managing Data Centre, Field Support and Service Desk operations including quality assurance so that new or changed systems work as specified and integrate well with other systems. GSA Infotech Senior I.T.Support

Nov 2006 April 2007 Engineer

Role Description Responsible for internal as well as external Customer Satisfaction. Configuring & Maintaining Lease Lines & IPLCs Work to achieve and maintain 99.9% uptime and interact with the operations and client in case of incidents and following the incident handling procedures. Develop, review, and improve product process documentation Internal Customer satisfaction, Vendor co-ordination Manage Windows Server 2003, Exchange 2003,Web server Etc Manage & Maintain Cisco & Avaya Network Devices Design and Implement Security Policies Present information and respond to questions from groups of managers, clients, customers, and the general public. Manage and troubleshoot APC UPS Nov 2004 Oct 2006 Role Description GSA Infotech I.T.Support Engineer

 Installation & Configuration of Operating System (Windows 2000 Server, Windows 2003 Server, & Windows XP) on Desktops & laptops. Installations & configuration of Application software (Ms-Office2000/XP/2003,2007,Outlook express, Internet explorer) Administering and debugging the Windows server and Desktop editions. Updating Patches for Operating System and softwares. Design and Implement Security Policies Technical Skills Server Operating Systems Servers Installed & Maintained Internet Applications 1. Windows 2003 server and Windows 2000 server 1. IBM servers: Netfinity3000, xSeries 225 2. Dell Poweredge 2950 1. Proxy Server 2. IIS server 3. Microsoft Exchange 2003 1. Avaya p330t Cajun Switch with x330p wan module 2. Installation of Avaya IP soft phone and Avaya IP agent at agent workstation. 3. Avaya IP 600 basic function. (Basic Troubleshooting and Generating reports) Avaya Cajun p334t, X330w Cisco Router 2811 and 2600 Juniper 2300 Series, Monitor tools like: Solar winds Professional 2000 M/s. Shaun Technologies Technical

VoIP Device and Software

Networking Devices and Software

Jan 2000 June 2004 Support Engineer

Role Description Installations & Configuration of Hubs, Switches, Ethernet Cards & peripheral. Troubleshooting of hardware & software related problems for Local Area Network. Coordinating with Team, Stores for spares & Managing customer support department responsibility. Installation of PCMCIA Fax/Modem/Ethernet /HDD/CD-Rom drive. Troubleshooting of hardware & software related problems for MS Windows, MS Office, Modems, and Network cards. Handled potential accounts & providing good service support. PROFESSIONAL DEVELOPMENT AND TRAINING ITIL V3 Foundation Cisco Certified Network Associate Microsoft Certified System Engineer. Certificate Course in Computer Hardware (M.C.E.D) Diploma in Computer Networking from St.Angelos Computer Education EDUCATION Secondary School Certification from the Board of Maharashtra. Higher Secondary Certification from Board of Maharashtra. Bachelor of Commerce from Mumbai University

PERSONAL DETAILS Marital status - Married Nationality Indian Date of Birth 9th December 1977