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ABSTRACT
You can give lifetime employability by training people, by making them adaptable, making them mobile to go other places to do other things. But you cant guarantee life time employment.Jack Welch. In the new economy of rapid technological change and increasing business complexity, organizations are striving for developing quality human capital. Soft Skills can provide the path towards this goal. Soft skills are very important to enhance employability. Soft skills need to be enhanced in students to make them competent enough to meet the demands of the current job market. There should be an integrated approach from all the stakeholders such as faculty, students, educational institutions and the industry to bring awareness about soft skills among the students and promote the same for enhancing employability. This paper tries to explain the meaning of soft skills, its importance to increase employability, the sources from where they can be acquired. The paper focuses on the application of various concepts of communication and behavioral aspects of personal effectiveness. It also tries to explain each component of soft skill to be inculcated in students for a better tomorrow as corporate managers.
KEYWORDS: Soft Skills, Life time employment, Employability, Professionalism, Stakeholders. INTRODUCTION
In the new economy of rapid technological change and increasing business complexity, organizations are striving for developing quality human capital. Soft Skills can provide the path towards this goal. The journal focuses on the application of various concepts of communication and behavioral aspects of personal effectiveness. The journal will address all issues of soft skills including Organizational Communication (Corporate Communication), Interpersonal Communication and Global Communication (Cross-Cultural Communication). It would also address issues on stress and attitudes. The journal aims to be a medium of expression and exchange of ideas among soft skills trainers that would be of interest to academicians and industry professionals. It would also be a medium for industry professionals to share their best practices.
WHAT IS SKILL?
A skill is learned ability and capacity to carry out pre-determined steps needed to pursue career in professional objectives with minimum of time and effort. Skills are needed in every area of human endeavour such as self motivation, time management, team building, and leadership traits. The second group of skills include domain specific skills such as design engineering, operations, maintenance or R & D. Most corporate recruiters have to
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say that Today's business graduates have an abundance of technical knowledge. They can do linear programming problems, calculate a discounted rate of return and crunch numbers on a computer spreadsheet. They are technically solid, but most lack the interpersonal and social skills necessary to manage people. If there is an area where business schools need to improve, it's in developing the people skills of their graduates. (Robbins & Hunsaker). Skill can be developed in a conducive environment by a group of experts in what could be called a 'skill clinic', where they find a stimulus for skill development which can also be measured and analyzed. Individuals need a broad range of skill sets for attaining their career objectives to suit every fast changing technology they need to work with in their respective organizations.
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[ Source: Wikipedia (2007)] Table 1 offers a list of soft skills based on the wikipedia definition. The list is not exhaustive. In January 2007, the career management consultant, Challa Ram Phani published an article under the headline The top 60 soft skills at work, listing and discussing those 60 skills which according to his study are the personal traits and skills which employers state are the most important for enhancing the employability for jobs.
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Table II. The? Must Have? and ?Good To Have? Elements of Soft Skills No. Soft Skills Must Skills) Have Elements (SubGood To Have Elements
Ability to deliver idea clearly, effectively and with confidence either orally or in writing 1. Communicative Skills Ability to practice active listening skill and respond. Ability to present clearly and confidently to the audience.
during presentation. Ability to discuss and arrive at a consensus. Ability to communicate with individual from a different cultural background. Ability to expand one?s own communicative skill. Ability to use non-oral skills.
Ability to identify and analyze problems in difficult situation and make justifiable evaluation. 2. Critical Thinking and Problem Solving Skills Ability to expand and improve thinking skills such as
Ability to think beyond.. Ability to make conclusion based on valid proof. Ability to withstand and give Ability full to
responsibility.
explanation, analysis and evaluate discussion. Ability to find ideas and look for alternative solutions. Ability to build a good rapport , interact and work effectively with others. Ability to understand and play the 3. Team Work role of a leader and follower alternatively. Ability to recognize and respect other?s attitude, behavior and beliefs. Ability to find and manage
Ability to give contribution to the planning and coordinate group work. Responsible decision. towards group
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4.
relevant information from various sources. Ability to receive new ideas performs autonomy learning.
Ability to propose business 5. Entrepreneurship skill Ability to identify job opportunity. Ability to build, explore and seek business opportunities and job. Ability to be self-employed. Ability to understand the economy crisis, environment and social cultural aspects professionally. 6. Ethics, Moral & Ability to analyze make problem solving decisions related to ethics. Professional Ability to practice ethical
opportunities.
Knowledge of the basic theories of leadership. 7. Leadership skill Ability to lead a project.
Ability to understand and take turns as a leader and follower alternatively. Ability to supervise members of a group.
Only a quality future human capital can envision development of its nation to meet the needs of the present without compromising the ability of future generations to meet their own needs. Therefore, the inculcation of soft skills among the students will be two prongs, to produce quality human capital and to develop their knowledge, understanding, values and skills as well. How the two skills blend together will be discussed here.
COMMUNICATIVE SKILLS
The communicative skills involve effective communication in both the national language and English language in different contexts and with different people. There are eight sub-skills under communicative skills of which three are the must have skills and five are the good to have skills. Communicative skills are an integral part of any education system either in higher education or lower education. As mentioned earlier, in many countries, basic education or primary education is mandatory and it focuses on reading, writing and ciphering. People learn to read books, write letters, figure accounts and develop skills necessary to fulfill their expected roles in their households and community. At this
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very level, emphasis has been given to develop the communicative skills of individual so that by the time they leave college, they are able to participate in public and community activities and decision making. What is found to be missing in the nation?s present human capital is the lack of communicative skills. The absence of good communicative skills somehow or rather has an influence on the poor presentation of their views and decisions made to gain others? confidence and respect. Communicative skills have also been greatly emphasized in the reorientation of basic education for ESD (Education for sustainable development) which is: the ability to communicate effectively (both orally and in writing). The communicative skill seemed to be one important component that lacks in the future human capital. The incompetence of the future graduates to master both languages will be a set-back to a lot of potential development and advancement of the country. Thus, this is a good time to reorientate the curriculum of higher institutions to embed communicative skills.
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ENTREPRENEURSHIP SKILL
The ability to seek business opportunity and develop risk awareness. It also involves being creative and innovative in activities related to business and tasks. To design and plan business propositions and the ability to be self employed. This skill can in some ways contribute to the society if the training and practice is done for a good purpose.
LEADERSHIP SKILL
The ability to lead in various activities and tasks. This is an important criterion in ESD for planning and implementing ideas in a group. This skill is also important to lead in discussion and make decision.
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namely, interviewing, making presentations at or conducting meetings; negotiating and resolving conflicts; being assertive while leading a team or selling a product; teaching, coaching or retraining; giving supervisors feedback about customers' expectations, etc. Employees spend most of the day communicating, and such periods of communication will increase as robots, computers, and other machines start performing mundane and repetitive jobs. Communication skills typically refer to ability to deliver an idea clearly, effectively, and with confidence either orally or written; ability to practice active listening skills and respond appropriately; ability to present clearly and confidently before others.
CONCLUSIONS
Considering the fact that during the last decades in society the perceived importance of soft skills has increased significantly, it is of high importance for everyone to acquire adequate skills beyond academic or technical knowledge. This is not particularly difficult. Once a shortcoming in a certain area of soft skills has been identified at oneself, there are numerous ways of rectifying such a deficiency. Educators have a special responsibility regarding soft skills, because during students School and University time they have major impact on the development of their students soft skills. Besides raising awareness regarding the importance of soft skills and encouraging students to improve their skills, lecturers should actively practice soft skills with their students. A very effective and efficient way of doing this is to include soft skills training into the teaching of hard skills. As a positive side effect the lessons will become more attractive, which in turn will increase the success rate of learners. Soft skills fulfil an important role in shaping an individuals personality by complementing his/her hard skills. However, over-emphasising it to such an extent should not taint the importance of soft skills, that hard skills, i.e. expert knowledge in certain fields, are demoted to secondary importance.
REFERENCES
1. 2. 3. 4. 5. 6. 7. British Association of Graduate Recruiters (AGR): www.agr.org.uk Horton W., Horton K.: www.horton.com Iyer, Rukmini: http://us.rediff.com/getahead/2005/jun/30soft.htm Phani, Challa Ram: http://in.rediff.com/getahead/2007/jan/08soft.htm PISA: www.pisa.oecd.org Waggoner, Jaqueline: http://mountainrise.wcu.edu/html/waggoner.pdf Wikipedia: www.e.wikipedia.com