WIRELESS NETWORK DESIGN & HARDWARE SPECIFICATIONS

PREPARED BY: INFORMATION TECHNOLOGY INTERCONTINENTAL HOTELS GROUP ASIA, MIDDLE EAST & AFRICA REGIONAL OFFICE SINGAPORE DATED: May 2012

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This document contains confidential and proprietary business information and trade secrets and remains the property of InterContinental Hotels Group, Asia Pacific. This document may not be reproduced or distributed, in whole or part, without prior written permission of InterContinental Hotels Group, Asia Pacific. The recipient of this document shall maintain the confidentiality of such information and secrets and shall return this document, and any copies, to InterContinental Hotels Group, Asia Pacific, upon demand

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Wireless Network Design & Hardware Specifications

Document Information
Document Name: Prepared By: Title: Reviewed By:

AMEA-ITSTD-WIRELESS-MAY2012(v2.2).pdf Richmond Low Wireless Network Design & Hardware Specifications

Document Version No: Document Version Date: Review Date:

2.2 May 2012

Distribution List
From Date Phone/Fax/Email

Tony Yeoh, VP IT Asia Pacific

To

Action*

Due Date

Phone/Fax/Email

All COOs Brands Team GTO

Distribute Inform Inform

* Action Types: Approve, Review, Inform, File, Action Required, Attend Meeting, Distribute, Other (please specify) Version History
Ver. No. Ver. Date Revised By Description Filename

2.0 2.1 2.2

July 2009 March 2011 May 2012

Richmond Low Richmond Low Richmond Low Added requirement to survey with mobile devices. Clarified position on wireless for back-of-house

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Wireless Network Design & Hardware Specifications

TABLE OF CONTENTS

1 INTRODUCTION.................................................................................................... 4 2 COVERAGE REQUIREMENTS ............................................................................. 4 3 HARDWARE REQUIREMENTS............................................................................. 5

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Wireless Network Design & Hardware Specifications

INTRODUCTION

This document is intended to set out the operational and technical requirements of a hotels Wireless Network in Asia Pacific. IHG requires the Guest Network and the Hotel Admin Network to be physically separate to meet PCI Compliance requirements. Therefore, it is currently not permitted for Guest Wireless Access Points to connect to the Hotel Admin Network.

2
2.1

COVERAGE REQUIREMENTS
100% Wireless coverage of all guest accessible areas is required for all Brands: 2.1.1 Wireless coverage is defined as follows

2.1.1.1 Average RSSI (signal) level from the client to the AP, and from the AP to the client should be -70dBm or higher. When performing site surveys, ensure measurements are also taken from the AP, not just from the client laptop. 2.1.1.2 Average SNR of the client should be 20 or higher. 2.1.1.3 Survey must be performed using mobile devices. Recommended mobile device for conducting a site surbey is the iPhone (any model) or iPod Touch. 2.2 100% Wireless coverage of all back-of-house areas is RECOMMENDED for all Brands. Note that wireless covering the back-of-house areas is to be connected to the Guest Network. Wireless access points are not to be directly connected to the Hotel Admin Network. If there is a business requirement to implement wireless on the back of house network (connected to the Hotel Admin Network) for wireless point-of-sales handhelds, please contact your Regional IT Manager with your request.

2.3

3
3.1

HARDWARE REQUIREMENTS
Access Point requirements 3.1.1 Auto-MDIX - automatically adjusts for straight-through or crossover cables on all 10/100 ports IEEE 802.3af Power over Ethernet support Auto Channel Select - helps reduce radio co-channel interference by automatically selecting an unoccupied radio channel Single, dual and tri-radio IEEE 802.11a/b/g and 802.11n Access Points available Per-radio software selectable configuration of frequency bands Capable of self-healing, self-optimizing local mesh Wi-Fi Alliance certified for interoperability with all 802.11 a/b/g devices

3.1.2 3.1.3

3.1.4 3.1.5 3.1.6 3.1.7

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3.1.8 3.1.9

Wireless Network Design & Hardware Specifications Support up to 8 SSIDs (VLANs), each with unique MAC addresses, configurable SSID broadcasts Individual security and QoS profiles per SSID/VLAN

3.1.10 Configurable Delivery Traffic Indication message (DTIM) and minimum data rate per SSID/VLAN 3.1.11 Each SSID mapped to separate IEEE 802.1q/A and VLANs 3.1.12 IEEE 802.1x authentication using EAP-SIM, EAP-FAST, EAP-TLS, EAP-TTLS, and PEAP 3.1.13 MAC address authentication using local or RADIUS access lists 3.1.14 RADIUS AAA using EAP-MD5, PAP, CHAP, and MS-CHAPv2 3.1.15 RADIUS Client (RFC 2865 and 2866) with location-aware support 3.1.16 Layer 2 wireless client isolation 3.1.17 IEEE 802.1p prioritization - delivers data to devices based on the priority and type of traffic

3.1.18 L2/L3/L4 classification: IEEE 802.1p VLAN priority, DiffServ, VTP/TCP, Post 3.1.19 Maximum VoIP call capacity: 8 active calls on IEEE 802.11b, 30 active calls on IEEE 802.11a/g 3.1.20 SNMP v2c, SNMP v3, MIB-II with Traps, RADIUS Authentication Client MIB (RFC 2618) 3.1.21 Embedded HTML management tool with secure access (SSL and VPN) 3.1.22 Scheduled configuration and firmware upgrades from central server 3.1.23 Client event log records association, authentication, and DHCP events 3.1.24 Automatically selects channel on power-up and continuously improves channel selection based on background interference scan 3.1.25 Configurable background rogue scanning 3.1.26 Automatically adjusts transmit power to reduce interference 3.1.27 Ability to add or replace AP out-of-the-box onto the network without pre-configuring 3.2 Wireless Controller requirements 3.2.1 3.2.2 3.2.3 Layer 3 mobility/fast handover Provides hand-offs in less than 50 milliseconds, as required for time-sensitive services such as voice. Centrally configure and manage wireless access points Integrated RADIUS server

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3.2.4 3.2.5 3.2.6 3.2.7 3.2.8 3.2.9

Wireless Network Design & Hardware Specifications Ability to use 3 Party RADIUS server or Active Directory server
rd

DHCP server/relay agent Automatic software updates Secure management tunnel to APs Access point inventory management ability to view a list of associated APs and the number of connected wireless clients Ability to view all associated wireless clients, signal strength and signal to noise ratio on all Access Points.

3.2.10 Centralized application of security policies 3.2.11 Automated configuration checking option of alerting any device configuration changes.

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