Metro Services @ a Click

ITMCCS-2224

Orestis Karadimitriou
Senior Manager Access & Transport Network Engineering & Ops hellas online sa okarad@hol.net

Themis Kordogiannis Manolis Kaliotis

Senior IP Engineer Access & Transport IP Network Engineering & Ops hellas online sa tkor@hol.net

Senior Network Engineer Professional Services Services BU Intracom Telecom S.A. mkaliot@intracom.gr

Housekeeping

We value your feedback- don't forget to complete your online session evaluations after each session & the Overall Conference Evaluation which will be available online from Thursday Visit the World of Solutions and Meet the Engineer Visit the Cisco Store to purchase your recommended readings Please switch off your mobile phones After the event dont forget to visit Cisco Live Virtual: www.ciscolivevirtual.com

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Session Scope

This Session IS About:

- Carrier Ethernet Project Implementation - How Cisco ISC was used to facilitate deployment

This Session Is NOT About:

- Complete ISC Scenarios - Detailed analysis of problems

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Agenda

Part 1
Who we are @ a Glance The Business Need: Bandwidth and sophistication @ competitive prices The Technical Requirements: How to implement business needs The Solution: Topology and components Cisco ME and Cisco ISC: How it all came together Cisco ISC: Step by step provisioning Metro Ethernet services Roadmap and milestones @ hol Its all about numbers Whats next We want MORE Its a successful story

Part 2

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@ a Glance
Profile
Versatile Telecom Operator
- First operator to provide retail Internet Access in Greece back in 1994
- Member of Intracom Group, Major shareholder Vodafone - Operate in Greek market, one of the few in Europe with substantial broadband growth the last years. hol managed to attract ~ 450K Broadband subscribers - Full 3-Play and Fixed VNO Services

An asset based Operator

- Largest alternative fiber network in Greece currently covering more than 4,150 KM with a c.72% addressable market coverage with 315 Collocations in LECs - Investments of 360 M since 2006

Appealing competitive positioning across all customer segments

- Compelling retail product portfolio complemented by strategic partnership with Vodafone - The extensive network footprint uniquely positions the company to serve more than 2K corporate customers in metro areas

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Intracom Telecom @ a Glance

Profile
A Recognized International Telecommunication Systems Vendor operating in EEMEA, CIS and APAC

Over 30 years experience in the telecom market

Revenue 2010 (Group): 256 million

Over 2,000 employees in Greece and abroad

Part of SITRONICS Telecom Solutions Core Business Offerings:
- Wireless Network Systems - Telco Software - Services
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Intracom Telecom Subsidiaries/Branches SITRONICS Subsidiaries/Office

hellas online Cisco ME The Business Need

The Business Need

Bandwidth and Sophistication @ competitive prices
The demand for bandwidth is increasing
- The drive for bandwidth intensive multimedia applications - The need to centralize storage and servers and implement remote business strategies (Cloud)

- The need for flexible upgrade capabilities

- Wholesale /open networks to other providers

The demand for sophisticated services is increasing. Carriers need to stay competitive, as customers looking for solutions that:
- Provide Collaboration & service consolidation - run Data, Voice & Video on one network with QoS
- Ensure the best performance (SLAs) for the always on connected world - Ensure Privacy & Security, as the level of concern imposed by new services increases

All of the above fast and efficiently @ a click

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hellas online Cisco ME

The Case
hellas online operates a 2500Km Metro Area fiber network for corporate customers with Nortel equipment. For this, the company was awarded the MEF "Outstanding Innovation" award in 2005 In 2009 we decided to renew the equipment The challenge was quite high as the service already provided was more advanced in features from the competition

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Translating Business Need into ME requirements

How to implement Business Needs
End2End capability E-Line & E-LAN Services Standardization IEEE 802.1ad (Q-in-Q) IEEE 802.1ah (PBB) Always On Less than 10ms latency N+1 Equipment resiliency 50 ms protection

Low TCO 15 switch Ethernet Rings Reuse of existing Fiber Integrate with DWDM

Interoperability interoperate with existing IP/MPLS network

Scalability Multiple 10GE Ports

Capability for QoS Multiservice QoS

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hellas online Cisco ME The Project and Solution

hellas online Cisco ME

The Project
Scope: 5 core nodes, >1000 CPEs, >4000 Circuits Timeline: Over 1 year project preparation and testing Selection Process
- Discussions with most of the major vendors - Down to two possible vendors

- Over 5 months in house lab testing (POC)

Primary goal: A network architecture that supports all features required Secondary goal: Support provisioning @ a click
- Existing Operations teams not Cisco friendly - Launch immediately, no time for extensive Cisco IOS training - Northbound Interface to CRM and Business Assurance tools

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hellas online Cisco ME

The Solution

Cisco Metro Ethernet based on

Cisco ISC (now Cisco PRIME Fulfillment) for Provisioning C7600 Series for NPE ME3400E Series for UPE REP for Resiliency Dual NPE Attached Rings Cisco ONS 15454

Key drivers for the selection

Provisioning application Ring Topology Solution with 10GE support Multiple Options for Access Switch (ME3400E/C4900) Seamless integration with existing network C7600/ME3400 Proven platforms OAM Support
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hellas online Cisco ME

The Solution: Cisco ME Rings

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hellas online Cisco ME

The Solution: Building ME Rings directly on the DWDM Core
Cisco ONS 15454 for Access Distribution - GE-XPE (20GE XPE Cards) Cisco 7600 for CORE (NPE) - ES+ (Ethernet Services Plus Cards) ME3400E/4900 for Access Switch (UPE) Cisco ISC for Provisioning of ME Cisco CTM for DWDM Provisioning

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hellas online Cisco ME

The Solution: ME Rings Scenario 1

Logical Path

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hellas online Cisco ME

The Solution: ME Rings Scenario 2

KRS

AKR

PER

ES+40G

ES+40G

ME3400 segment ADR

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C7600

C7600

VPLS LDP (Full Mesh)

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Logical Path

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hellas online Cisco ME

The Solution: The Hard Part #1 E2E Resilience w/ C7600 & ME3400
ME3400E segments connected to C7609 ES+ ports in EVC mode Local significant S-VLAN per ME3400E segment REP (Resilient Ethernet Protocol) used to detect/respond to link failures REP is a segment protocol that guarantees there is no connectivity between two edge ports on a segment MAJOR CHANGE in ASR9K
REP Access Gateway STP between UPE and NPE
C7609 ADR

REP Open Segment

REP edge port EVC/port mode

REP edge port EVC/port mode

Blocked by REP
E E

VPLS LDP (Full Mesh)

C7609 MED

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hellas online Cisco ME

The Solution: The Hard Part #2 E2E Resilience w/ ONS XP/XPE Cards
ME3400

Layer 2 mode

Two protected S-VLAN's per ME Switches segment

XPE GR3 protection (G.709 Rapid Ring Restoration) for traffic around the DWDM ring NO MAC learning on XPE Cards XPE S-VLAN's not carried to C7600's & ME Switches Link Integrity feature (r9.0) Propagating local link failure to remote port

UNI port in transparent mode & BPDU tunnel

ME3400

ME3400

ONS GE_XPE

ONS GE_XPE

S-VLAN A

DWDM RING

S-VLAN B

GE-XPE ADR

GE_XPE MED

Blocked by GR3

UNI port in transparent mode & BPDU tunnel

C7600 ADR

VPLS LDP (Full Mesh)

C7600 MED

UNI port in transparent mode & BPDU tunnel

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Cisco IP Solution Centre (ISC)

ISC Provisioning Facts

The Challenges
Definition: Cisco IP Solution Centre is a family of intelligent network management applications for planning, provisioning, and automated diagnostics of MPLS and Carrier Ethernet networks Key Idea: The operator will select the end-points of a service and ISC will deploy this service configuring every device in the path with the appropriate commands NOTE: ISC is not an NMS, just a provisioning tool

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ISC Provisioning Facts

The Challenges Business
Existing Metro Network infrastructure Nortel devices CLI vs.GUI
- Operators accustomed to GUI provisioning - No CLI or Cisco IOS experience - Smooth Transition KISS principle

Mapping of marketing/sales Metro Services Offerings to ISC Policies

- 3 Starter Services ISC Policies - Basic Premium Gold - Differentiation in CoS marking, MAC numbers, L2 tunneling

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ISC Provisioning Facts

The Challenges Technical
FlexUNI/EVC Policies for provisioning E-Line and E-LAN Ethernet services over a VPLS core
- Not out of the box solution - Integration / Customization phase - Configuration Templates chosen by Operators or attached to Policies

Dual attached rings not supported in 5.2 (later in 6.0)

- Workaround provided by second ES+ LC (pseudo links)

All configurations must be done by ISC and not by CLI

- Device configs must be in sync with ISC for smooth operation - CLI is more error prone - CLI is not a scalable solution

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ISC Provisioning Facts

Benefits
Reduction in provisioning errors
- Service Design through planning - Automatic deployment of commands to all relevant devices

Speed Time to Market

- Quick deployment of services on the network

Device Awareness
- Automation of which commands to what devices

Services Assurance
- Easy to identify the services deployed for customers

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Provisioning with Cisco IP Solution Centre (ISC)

ISC Provisioning
Preparation for Provisioning Topology Design
Building the Topology
- Entering the Devices - Collecting Device Configurations - Assigning Roles to Devices - Defining NPCs and NPC Rings

ISC makes decisions during provisioning time

- Which devices (topology) - What commands (device type)

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ISC Provisioning
Entering the Devices

Create a Cisco Device

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ISC Provisioning
Entering the Devices
Device Hostname (DNS) Management IP address Access method and credentials SNMP version and communities

All switches must operate in VTP transparent mode

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ISC Provisioning
Collecting Device Configuration

Create a Collect Config Task

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ISC Provisioning
Collecting Device Configuration

Select Devices

Retrieve additional info

Schedule for later?

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ISC Provisioning
Collecting Device Configuration

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ISC Provisioning
Assigning Device Roles

Select Device Select Role (NPE/UPE)

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ISC Provisioning
Assigning Device Roles

Loopback must be selected for NPE devices

Interfaces are listed based on config collect

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ISC Provisioning
Creating NPC Rings

Dual NPE Attachment

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ISC Provisioning
Creating NPCs
NPCs are automatically created for all devices in a ring Each device in a ring has 2 NPCs
3400E-12CS

3400-12CS

C7600

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ISC Provisioning
Creating NPCs

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ISC Provisioning
Creating NPCs

Select a device in the ring

Select the NPE of the ring

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ISC Provisioning
Step by step
E-Line Service
- UNIs on SW2 and SW6 - Commands for SW1-SW2R1-R2-R3-R4-SW5-SW6

Internet Feed Service

- UNI on SW7
- Direct Connect Link on R5 - Commands for R5-R3-R4SW7-SW8

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ISC Provisioning
Step by step
Service Request

1. Select a Policy
Set of predefined commands and values configured based on design (Gold service, OAM, number of MAC addresses allowed)

Service Policy

End-points Attachment Circuits(NPE/U-PE) Editable Variables Template Datafile selection or creation

2. Select End-points
Which devices participate in the service

3. Select Interfaces
Specify the UNI interfaces

4. Fill in the service attributes

Service Instance, Bridge Domain, S-Vlan, VLAN manipulation, UNI type

5. Select additional templates

Extra commands to complete the service (QoS)

Service Deployment

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ISC Provisioning
Step by step

Select FlexUNI(EVC) SR

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ISC Provisioning
Step by step - ONE

Select a Policy

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ISC Provisioning
Step by step - TWO

Add NPE direct connect links (NPE)

Add VPN endpoints (UPEs)

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ISC Provisioning
Step by step - THREE

Select Interfaces

Select Interfaces

Edit Attributes

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ISC Provisioning
Step by step - FOUR

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ISC Provisioning
Step by step - FOUR
Choose UNI Interface Encapsulation

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ISC Provisioning
Step by step - FIVE

Choose Device

Click Template

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ISC Provisioning
Step by step - FIVE
Choose Device in Ring

Add Datafile

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ISC Provisioning
Step by step

Save the SR

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ISC Provisioning
Step by step

Deploy SR

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ISC Provisioning
Deployment Action
ISC will check the LOGIC for inconsistencies
- Mismatched attributes, UNI encapsulation

ISC will collect all parameters of the SR and combine them with the attached templates to produce configlets per device ISC will try to download the configlets to all appropriate devices in the network Once finished it will gather the latest configuration from devices It will perform a configuration audit for the commands provisioned by comparing configurations files

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ISC Provisioning
Configlets
Ring Attached NPE (C7600)
! l2 vfi TLAS-101-10000 manual vpn id 10000 neighbor 62.38.0.5 encapsulation mpls ! vlan 2300 name TLAS-101-10000 ! ethernet evc hol_196 ! interface GigabitEthernet3/0/15 ! service instance 1200 ethernet hol_196 encapsulation dot1q 1200 rewrite ingress tag pop 1 symmetric bridge-domain 2300 split-horizon ! interface Vlan2300 no ip address description hol 0101-R1-R3 mtu 9216 xconnect vfi TLAS-101-10000 no shutdown

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ISC Provisioning
Configlets
UPE with UNI(ME3400)
! vlan 1200 name TLAS-101-10000 ! interface GigabitEthernet0/1 switchport trunk allowed vlan add 1200 ! interface GigabitEthernet0/2 switchport trunk allowed vlan add 1200 ! policy-map hol_196-in class class-default police cir 512000 conform-action set-cos-transmit 1 conform-action set-qos-transmit 1 exceed-action drop !

UPE with UNI(ME3400)

! interface FastEthernet0/1 speed 100 duplex full switchport switchport access vlan 1200 switchport mode dot1q-tunnel switchport port-security aging type inactivity switchport port-security maximum 30 switchport port-security aging time 120 switchport port-security violation restrict switchport port-security lstorm-control broadcast level 5.0 keepalive mac access-group deny-mcast in description TLAS-0101-Site-1 load-interval 30 storm-control action trap ip access-group deny-mcast-ip in service-policy input hol_196 ! mac-address-table learning vlan 1200 !

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ISC Provisioning
Configlets
Transit UPE (ME3400)
! vlan 1200 name TLAS-101-10000 ! interface GigabitEthernet0/1 switchport trunk allowed vlan add 1200 ! interface GigabitEthernet0/2 switchport trunk allowed vlan add 1200 ! no mac-address-table learning vlan 1200 !

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ISC @ HOL Roadmap

Milestones
ISC 5.2 Launch in April 2010 15 Cisco TAC SRs Opened 13 Bug IDs (New/Existing) ISC 6.0 Launch in April 2011

9 Cisco TAC SRs Opened

3 Bug IDs (New/Existing) The Future Cisco Prime Fulfillment

POC in March 2012

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ISC @ HOL in numbers

Results
3 NPE ring pairs: 2 C7600 1 ASR9k 16 Total NPEs: 14 C7600 2 ASR9k 300 UPEs: ME3400E, C4948, 4900M 50 Rings: 40 on C7600 10 on ASR9k

600 SRs
More than a 100 unique Customers already
- More than 1000 Customers / 3000 Circuits to gradually migrate from Nortel network

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ISC @ HOL Next Steps

Future
Migration of existing C7600 ring SRs to ASR9k ME3600 & ME3800 Cisco PRIME Fulfillment (old ISC) & Cisco PRIME Optical (old CTM) Cisco PRIME Service Provider Suite

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ISC @ HOL Wish List

Features
More Automation and Native Support
- Insert new UPE in Ring, Automatic Ring Discovery - UNI VLAN translation, Selective QinQ - QoS on UPE - Shared UNI services

New Features
- 802.1ah support (PBB) - FlexUNI/EVC services reporting - Common E2E provisioning (From CTM to ISC)

- Support for Ethernet OAM provisioning

- Ethernet Diagnostic Expert (equivalent of MDE) - Full support for REP on ASR9K (RAG is a temporary solution)

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A successful story

Rapid product introduction Fast & error free service provisioning (~15min) Instant response to revenue assurance Scalability device awareness

Reliability resiliency (~200ms) and latency (~ 3ms)

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Thank you.

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