Annual Report 2011

Contents
Institutional Presentation IAE Business School Mission and Vision IAE Governance Support Accreditations and Rankings 3 4 6 13 Research & Development Research Centers Publishing 50 53 60

Financial Data Income Evolution Expenses and Investments

18 19 21

Alumni Initiatives Alumni Network

62 63 66

Communications Business Data Programs by Segment Clients Regionalization Regional Products 22 23 24 25 28

71

Institutional Development Tasks and activities

75 76

Faculty Tasks Academic Departaments Quality

33 34 36 44

Human Resources

78

INSTITUTIONAL PRESENTATION
3

Mission
IAE s mission is to contribute to the knowledge development and personal growth of business men and women, strengthening the managerial skills as well as the human virtues required for leadership and management.

Vision for 2015

To become a top management and business school recognized around the world for its leadership in: Knowledge of Emerging Economies

1. 2. 3. 4.

Local and regional development

Research and teaching based on academic rigor and business relevance Integration with companies and Alumni

Training society leaders

Board of Directors
Marcelo Paladino
Dean

Jos Mara Corrales

Executive Education and MBA Programs Head

Alejandro Carrera
Vice Dean

Virginia Sarria Allende

Research and Development Director

Ariel Casarin
Faculty Head

Diego Donnelly
General Secretary

Fernando Macario
Administrative Head

Contents

Academic Advisory Board (AAB) (IESE HBS IAE) International Advisory Board (IAB) IAE Alumni Committee (CAA) MBA Programs Business Advisory Council (CAEM)

IAES GOVERNANCE SUPPORT

6

Academic Advisory Board (AAB)

(IESE-HBS-IAE)

Das Narayandas
HBS (United States)

Fernando Pealva
IESE (Spain)

Paul Healy
HBS (United States)

Federico Sabri
IESE (Spain)

Academic Advisory Board

Created in 1998, IAEs Academic Advisory Board gathers a group of faculty members from Harvard Business School (USA), IESE (Spain) and IAE to provide advice on curriculum adequacy, sound program management, subject updates and relevance, and faculty enhancements. While the AAB meets once a year, its members keep abreast of new developments and regularly share their views on School issues, effectively contributing to IAEs well-rounded, outstanding performance in the field of higher business education.

Benjamin Esty
HBS (United States)

Krishna Palepu
HBS (United States)
Business School
University of Navarra

International Advisory Board (IAB)

Objective To provide local, regional and global business insight in order to help advance IAEs mission for the betterment of both business and society at large, while supporting its regionalization and globalization process.

Members: top executives (owners or directors) at a) Local companies with international operations b) Multinational corporations operating in Latin America

INTERNATIONAL ADVISORY BOARD -IAB

NAME
Marcelo Argelles Daniel Novegil Marcelo Odebrecht Enrique Beltranena Gabriel Sanchez Zinny Juan Roure, Phd Andrew Pettigrew, Phd Woods Staton Jose Chlimper Michael Chu Luis Bakker Sergio Orestano Ramos Gabriel Rozman Jorge Becerra Javier Gutierrez Miguel Gutierrez Leslie Pierce Fabio Barbosa Carlos Motta Bodo Liesenfeld Mariano Puig Wolf Von Appen President CEO President CEO

POSITION Sidus Ternium

COMPANY

COUNTRY Argentina Argentina Brazil Mexico USA Spain United Kingdom Argentina Peru USA Ecuador Mexico Uruguay Chile Colombia Argentina Peru Brazil Panama Germany Spain Chile

Constructora N. Odebrecht Volaris Egon Zehnder International IESE Said B.S., Oxford University Arcos Dorados Agrokasa Harvard Business School Pronaca Grupo Odem - Scappino Tata Consulting Services Boston Consulting Group Ecopetrol The Rohatyn Group Alicorp Abril S.A. Bahia Inversiones Liesenfeld International Fundacin Puig Ultramar Agencia Martima Ltda.

NY Managing Partner & U.S. Co-Head Intl Advisory Board IESE & Professor Professor CEO CEO Professor President General Director Executive Vice President Senior Partner & Managing Director President Founding Partner General Manager President President President President President

Alumni Committee (CAA)

Its primary goal is to support IAE in its search for the necessary development resources as well as to contribute to its academic, research and institutional projects and initiatives, bringing business realities into the academic world. Members Outstanding Alumni serving in leadership positions at multinational and domestic companies who share strong committed to IAE Business School.

10

MEMBERS ALUMNI COMMITTEE

NAME Roque Ardissone Nunes Pedro Antonini Enrique Bay Casal Juan Manuel Collado Horacio Cristiani Jos Demarco Pedro Feli Martn Firmat Oscar Franco Velzquez Ernesto Gardelliano Diego Garzn Duarte Jos Luis Innocenti Lucas Olmedo Fabin Papini Juan Cristbal Roberts Ricardo Rodrguez Marengo Luis Schvimer Federico Tomasevich Manuel Uribelarrea

POSITION Managing Director President Vicepresident Director / Partner General Manager Vice President, Sales & Marketing General Manager General Manager, Operac. Comerciales President General Manager CEO Vicepresident Vicepresident President President General Manager President President Director

COMPANY Tecnoedil S.A. Kriterion S.A. Enrique M. Bay Casal S.A. Grupo Tapebicu - Celulosa Argentina Gas Natural BAN S.A. Volkswagen Argentina S.A. Dairy Partners Americas Brasil Kimberly-Clark Argentina Benito Roggio e Hijos S.A. Movistar Oilstone Tarjetas Cuyanas S.A. Promedon S.A La Rural SAROSA. S.A. BBVA Provida AFP Visa Argentina S.A. Puente S.A. MSU SA - AGRO

COUNTRY Paraguay Argentina Argentina Argentina Argentina Argentina Brasil Argentina Paraguay Argentina Argentina Argentina Argentina Argentina Argentina Chile Argentina Argentina Argentina

11

BUSINESS ADVISORY COUNCIL FOR MBA PROGRAMS (CAEM)

This consulting board contributes ideas, support and advice to IAEs MBA Program Heads. Its members are committed to: Serving as a link between current business and management demands and IAEs MBA Program curricula. Enhancing the relevance of IAEs MBA Programs to current business needs. Consolidating IAEs MBA Programs international standing, both in Latin America and the rest of the world. Amplifying the image of IAEs MBA Programs around the world. Anticipating future challenges for IAEs MBA Programs, helping the School to find innovative solutions through research, community service, public programs and cross-sector collaborations. Driving IAEs regionalization efforts.

Santiago Batlle Aldo Karagozian Rafael Llorente Francisco Javier Raya Abdelnur Claudio Chiaromonte Javier Gal Patricio Rodrguez Santiago Garca Belmonte Fabin Oru Juan Carlos Lannutti Alejandro Lesende Mara Eugenia Quindimil Fernando Diez Torres Eduardo Avellaneda Alicia Mondolo Carlos Hourbeigt

Executive MBA Executive MBA Executive MBA MBA Executive MBA Executive MBA Executive MBA Executive MBA Executive MBA Executive MBA Executive MBA Executive MBA MBA Executive MBA Executive MBA Executive MBA

2004 2000 1981 2001 1991 1997 2003 1995 1992 1990 2004 1994 2000 2001 1987 2010

12

International Accreditations as of December 2011

EQUIS European Quality Improvement System Since 2005 Brussels, Belgium 5 years

AACSB International Association to Advance Collegiate Schools of Business Since 2005 Tampa, Florida, USA 5 years AMBA International Association of MBAs Since 2001 London, UK 5 years

IAE Business School is one of the 55 business schools boasting three international accreditation. IAE is also one of the 7 schools in Latin America with three accreditations and One of only 3 Latin American schools holding a five-year Equis Accreditation.
13

ACCREDITED INSTITUTIONS IN LATIN AMERICA

AACSB 5 years AMBA 5 years EQUIS 5 years 3 years

Triple Crown Argentina Brazil Colombia Mexico Mexico Peru Venezuela 2 Accreditations Brazil Chile Costa Rica Peru 1 Accreditation Argentina
Universidad de San Andrs Universidad del CEMA Universidad Torcuato Di Tella Pontificia Universidad Catlica Argentina - UCA Fundao Dom Cabral Insper-Instituto de Ensino e Pesquisa Sao Paulo Escuela de Administracin, Pontificia Universidad Catlica de Chile Adolfo Ibaez INCAE Business School Universidad del Pacfico IAE Business School, Universidad Austral Escola de Administrao de Empresas de So Paulo, Fundao Getulio Vargas School of Management, Universidad de los Andes EGADE - Esc. de Graduados en Administracin y Direccin de Empresas Tecnolgico de Monterrey ITAM Business School, ITAM - Instituto Tecnolgico Autnomo de Mxico Centrum Catlica, Pontificia Universidad Catlica de Peru IESA - Instituto de Estudios Superiores de Administracin

Brazil

Coppead Graduate School of Business, Federal University of Rio de Janeiro Facultades IBMEC FIA - Fundacao Instituto de Administracao, Universidade de Sao Paulo Universidad Tcnica Federico Santa Maria

Chile

ESE Escuela de Negocios, Universidad de los Andes Universiadad de Chile Universidad del Desarrollo

Colombia Mexico Peru Puerto Rico

Universidad ICESI INALDE - Universidad de la Sabana Instituto Panamericano de Alta Direccion de Empresa (IPADE) ESAN, Escuela de Administracin de Negocios para Graduados Universidad del Turabo

14

The Triple Crown -What does it mean?

It provides IAE with international recognition. It expands IAEs regional and international network. It provides an additional marketing tool. It promotes continuous improvement approaches. It drives the development of new action plans, objectives and performance metrics. It fosters a global mindset.

What has IAE pledged to do?

Internationalization Recruiting foreign faculty Duplicating the numbers of students -new MBA in English Furthering its internationalization process Approaching emerging economies Faculty Increasing the number of professors to accommodate expected growth Maintaining a minimum share of Ph.D.s (50%) Research & Development Enhancing its research and development efforts (both quality and quantity) Building a specific expertise Program Quality Formalizing curriculum review processes (AOL: Assurance of Learning) and evaluation NAVES (entrepreneurship competition) project revision (more robust work by smaller groups) Driving teaching innovation

15

2012-2016 WORK PLAN

2013

2014
ER JU NE

2015
BE R

2016
BE R

SE PT EM BE R

PT

EM

BE

R OC JU NE

B TO

O CT

O JU NE

O CT

SE

AMBA Progress Report on Conditions & possible short Visit Equis Progress Report on the Development Plan

AACSB Self-Evaluation Report

Equis Self Assessment Report

AMBA Self-Audit Report

Visit

Visit

Visit

AACSB

EQUIS

AMBA

16

IAE IN HIGH EDUCATION RANKINGS

2010 FINANCIAL TIMES

For the past 8 consecutive years, IAE has ranked among the worlds top 30 schools at the Financial Times Executive Education Ranking

2011 24 31 97 98 1 3 12
(8.18)

Ex. Education - Customised Programs Ex. Education - Open Programs Executive MBA MBA Ranking of perception Executive Education Prestigious Brand Ranking

Worldwide Worldwide Worldwide Argentina Latin America Argentina

18 31 96 ** 1 3 19
(8.11)

APERTURA AMRICA ECONOMA MERCADO

** No ranking that year

17

FINANCIAL DATA
18

INCOME STATEMENT

In millions of pesos
2008 2009 2010 2011 2012 BUDGET TOTAL REVENUES TOTAL EXPENSES NET INCOME 63.7 63.2 0.4 58.9 58.8 0.1 78.0 79.4 -1.4 97.9 96.3 1.5 129.4 128.7 0.6

In millions of dollars
2008 2009 2010 2011 2012 BUDGET TOTAL REVENUES TOTAL EXPENSES NET INCOME 19.7 19.6 0.1 15.8 15.8 0.0 19.5 19.9 -0.3 23.6 23.2 0.4 27.2 27.1 0.1

19

2011 REVENUE SHARE VARIATIONS (REVENUE CATEGORIES)

100 % 90 % 80 % 70 % 60 % 50 % 40 % 30 % 20 % 10 % 0% 2000 2001 2002 2003 2004

DONATIONS

30% 49%

21% 3%

17% 5%

12% 6%

17%

11% 7%

8% 8%

3%

7%

68% 49%

74%

77%

82%

77%

82%

82%

2005

2006
ALUMNI

2007

2008
SALES

2009

2010

2011

ENDOWMENT REVENUE

20

2011 EXPENSES AND INVESTMENTS

SUPPORT AREAS 24%

PROGRAMS COSTS 17%

PAYROLL 49%

ALUMNI 2%

INFRASTRUCTURE 1%

RESEARCH 4%

ACADEMIC DEVELOPMENT 3%

21

BUSINESS DATA
22

2011 Programs by segment

Advanced Management AMP Pilar AMP Paraguay AMP Regional SEP Miami Health Management Small & Medium Enterprise Management SME Regional SME Pilar (3 editions) SMEC (Prog. for Construction Companies) GMP Salta GMP Tucuman GMP Rosario Management Development PMD Pilar (3 editions) PMD Regional Masters Executive MBA (2 editions) Regional Executive MBA in Pilar Regional Executive MBA in Rosario MBA JAP (2 editions) Regional JAP Specialty Strategic Marketing Program PEM HR Executive Program PERH Executivem Finance Program - PEF

Focused Programs: 51 Global CEO

Government: Pilar, Salta, Jujuy

23

In-company programs

new clients

Antares Naviera Arcor Avn Banco Ita (Uruguay) Banco de la Provincia de Bs. As. Banco Supervielle Barrick Gold Bayer Boehringer Ingelheim Cablevisin CAINCO (Bolivia) Carrefour CEA (Paraguay) Coca Cola FEMSA Credit Suisse

DirecTV Ecopetrol EDESUR Falabella Sodimac CMR Grupo RHUO Industria Saladillo S.A. Kuehne Nagel Loma Negra Molinos Ro de la Plata Nextel Novartis Oracle Organizacin Techint Pago Fcil Western Union

(Argentina, Colombia, Estados Unidos)

Pan American Energy Pernod Ricard Petrobras Philips Healthcare Renault SC Johnson Sony Swiss Medical Techint Ingeniera y Construccin Tenaris Tigo (Bolivia) Bolivia Verizon Walmart YPF

24

REGIONALIZATION -Participants attending IAEs regional programs

45%

Abroad
40% 35% 30% 9% 9% 25% 6% 3% 14% 15% 20% 12%

17

72

Abroad Hinterlands
27%

IAE

25% 20% 15%

94

108

10% 5% 0%

Argentine Provinces

2007

2008

2009

2010

2011

Hinterlands: participants living in Argentina but outside of the Buenos Aires

metropolitan area Abroad: participants living outside Argentina

25

REGIONAL SCOPE IN 2011

JOINT PROGRAMS Mexico Madrid

IAE PROGRAMS Paraguay Salta Tucuman Jujuy Comodoro Rivadavia Rosario

26

Regional In-Company Programs

Companies that participated in IAEs Regional In-Company Programs in 2011

Banco Ita Boehringer Ingelheim CAINCO CEA Cosmticos AVON S.A. DirecTV Falabella Sodimac CMR Novartis KUEHNE NAGEL Oracle Argentina S.A. Organizacin Techint Pernod Ricard Argentina S.A. Techint Ingeniera y Construccin Tenaris Tigo
27

Regional Open Programs

Regional Executive MBA MBA AMP Paraguay (3rd edition) Regional AMP Regional SME Regional PMD Focused Program (Retail Management 5th edition) Global CEO with IESE and IPADE (5th edition in Spain) SEP Miami with IESE and IPADE (3rd edition) Focused Twin Programs with IPADE: Pilar Campus / Mxico city Family Business Management, Effective Change Management in Organizations and Services: competitive challenges. Faculty Exchange: two professores from each school.

Business School
University of Navarra

28

Regional and International Events in 2011

1. Twenty-eight professors delivered classes abroad Global CEO SEP Senior Executive Program GIP Global Immersion Program Doing Business in Latin America IDE EMBA Doing Business in Latin America - IDE MBA Doing Business in Latin America - DARDEN Doing Business in Latin America Rice Jones Doing Business in Latin America - Drexel University Doing Business in Latin America University of Florida Doing Business in Latin America London Business School Doing Business in Latin America Fairleigh Dickinson 2. Visiting Schools Darden London Business School Drexel Rice Fairleigh Dickinson Doing Business in Latin America: IDE Doing Business in Latin America: IDE (2 grupos) University of Florida Days 5 20 14 4 4 3 1 3 1 2 Program MBA Executive MBA Executive MBA MBA MBA Executive MBA MBA MBA Participants 10 17 28 75 98 13 47 25 40 75 23 Days 3 1 3 1 2 4 4

3.MBA Exchanges Darden, IESE, New York University, London B.S., Smurfit, York University, UCLA e IPADE

29

Executive Education delivered outside IAEs Pilar campus

Executive MBA Rosario PMD Salta (2nd edition) PMD Tucuman (1st edition) PMD Rosario (1st edition) Government Program in Salta (3rd edition) Government Program in Jujuy (2nd edition) Training program for transformation leaders in Comodoro Rivadavia (1st edition) Focused Program in Tucuman (Finance for Management 1st edition) Focused Program in Salta (The Art of Negotiation 1st edition) Focused Programs in Rosario: The Art of Negotiation 1st edition Managing People 1st edition From Budgets to Control scoreboards 1st edition Sales Management 1st edition Family Business Management 1st edition Finance for Non-Financial Executives 1st edition

30

CLASSROOM MODULES DELIVERED IN EVERY LOCATION

2009

2010

2011

Pilar: 87.5% GBA: 4.7% Argentina: 3.7% Latin America: 3.4% Rest of the world: 0,6%

Pilar: 81.2% GBA: 6.3% Argentina: 7.8% Latin America: 3.0% Rest of the world: 1.7%

Pilar: 80.5% GBA: 2.6% Argentina: 12.8% Latin America: 3.3% Rest of the world: 0.7%

31

CLASSROOM MODULES DELIVERED BY FACULTY

3,000
30 26
Foreign visiting professors Part time professors Full Time professors

120% 1% 19% 80%

1% 1%

2,500 12 375 1,500

100%

21%

23%

2,000

465

558

Foreign visiting professors Part time professors Full Time professors

60%

1000 1,596 500 1,777 1,858

40% 80% 20% 78% 76%

0 2009 2010 2011

0 2009 2010 2011

32

FACULTY
33

 Teaching Research Organizational Responsabilities Consulting Work

TASKS
34

 49 FULL-TIME PROFESSORS - 28 Ph.D. PROFESSORS - 7 Ph.D. CANDIDATES

Faculty Composition
Categories Full Professors Extraordinary Professors Management Practices Associate Professors (*) Assistant Professors (*) Semi-Exclusive and Part-Time Professors Research Associates (Ph.D. Candidates) Research Associates 17 1 6 11 7 36 5 2

(*) One associate professor, one assistant professor and five research associates are currently enrolled in Ph.D. programs

35

Academic Departaments
Organizational Behavior Marketing Business Policy Finance Economy Business, Society and Economy Operations and Technology Management Management and Control Systems

36

Academic Faculty
BUSINESS POLICY
Alejandro Carrera Ph.D. (IESE) Mara Eugenia Delfino Ph.D. (University of Warwick) Guillermo Perkins Ph.D. (IESE) Juan Martn Quiroga Candidato a Ph.D. (INSEAD) Hctor Rocha Ph.D. (London Business School) Lucio Traverso EMBA (IAE Business School) Roberto Vassolo Ph.D. (Purdue University) Fernando Fragueiro Ph.D. (University of Warwick) Matthias Kleinhempel EMBA (IAE Business School)

ORGANIZATIONAL BEHAVIOUR
Tomas Farchi Ph.D. (Oxford University) Rubn Figueiredo B.A. in Psychology (UBA, Argentina) Alberto Franichevich MBA (INSEAD) Andrs Hatum Ph.D. (University of Warwick) Michel Hermans Candidato a Ph.D. (Cornell University) Rodolfo Rivarola Master of Education (Harvard University Graduate School of Education, USA) Alejandro Sioli Ph.D. (IESE) Natalia Weisz Ph.D. (Purdue University) Patricio Fay EMBA (IAE Business School) Ral Medina Fernndez Abogado (UCA, Argentina) Alejandro Zamprile EMBA (IAE Business School)

BUSINESS, SOCIETY AND ECONOMY

Ariel Casarn Ph.D. (Warwick Business School) Francisco Daz Hermelo Ph.D. (Purdue University) Marcelo Paladino Ph.D. (IESE) Dean Alberto Willi Candidato a PhD (University of Bath) Pablo Fernndez EMBA (IAE Business School)

ECONOMY
Ricardo Crespo Ph.D. (University of Amsterdam, Holand) Ph.D. (Universidad Nacional de Cuyo) Eduardo Fracchia Ph.D. (IESE) Juan Jos Llach B.A. in Economics (UBA) y B.A. in Sociology (UCA)

37

MANAGEMENT AND CONTROL SYSTEMS

Jos Mara Corrales Ph.D. (IESE) Hernn Etiennot Ph.D. (IESE)

OPERATIONS AND TECHNOLOGY

Luis Dambra EMBA (IAE Business School) Santiago Gallino Candidato a PhD (Wharton) Fausto Garca Ph.D. (Politcnico de Milano) Roberto Luchi Ph.D. (IESE) Marcelo Pancotto DBA (Harvard Business School) Julio Snchez Loppacher Ph.D. (Politcnico di Milano)

MARKETING
Fernando Zerboni Ph.D. (IESE) Pablo Alegre MBA (IAE Business School) Mara Dolores Alonso (CC) MBA (IAE Business School)

FINANCE
Guillermo Fraile EMBA (IAE Business School) Javier Garca Snchez Ph.D. (Universidad de Navarra) Gabriel Noussan Ph.D. (IESE) Lorenzo Preve Ph.D. (University of Texas at Austin) Virginia Sarria Allende Ph.D. (Columbia University) Pablo Slutsky (Col. Cient.) MBA (IAE Business Scool)

MARKETING *
Gustavo Calatrava MBA (IAE Business School) Guillermo Nicols Perkins EMBA (IAE Business School) lvaro Roln Magister (University of New York)

MARKETING
Guillermo DAndrea Ph.D .(IESE) Martn Schleicher Candidato a Ph.D.(Columbia University) Javier Silva Candidato a Ph.D. (Henley School of Management) Martn Zemborain PhD (Columbia University)

BUSINESS, SOCIETY AND ECONOMY *

Paola Delbosco Ph.D. (Universit degli Studi La Sapienza di Roma) Carlos Escobar Magister (Universidad Austral)
* Part-time Professors

38

FINANCE *
Enrique Boilini MBA (Columbia) Florencia Paolini Lic. (UBA) Martn Perez de Solay Ingeniero (ITBA) Marcelo Rossi DBA (University of Sansota, USA)

MANAGEMENT AND CONTROL SYSTEMS *

Guillermo Atares MBA (IAE) Marcelo Burstein MBA (IAE) Alejandro Capillo MBA (IAE) Diego Donnelly MBA (IAE) Pedro Fras MBA (IAE) Daniel Gallo Cdr. (Universidad Nacional de Rosario) Patricio Guitart MBA (IAE) Ivana Lobo MBA (IAE) Mariano Mileo MBA (IAE) Mara Zingoni MBA (IAE) Carlos Gimnez Vetere MBA (IAE)

OPERATIONS AND TECHNNOLOGY *

Sebastin Inchauspe MBA (IAE Business School) Gabriel Masc EMBA (IAE) Adrin Spitaleri MBA (IAE Business School) Hctor Tamanini MBA (IAE Business School)

BUSINESS POLICY
Pablo Del Castillo EMBA (IAE) Jos Demicheli MBA (IAE Business School) Alejandro Marchionna MBA (Harvard Business School) Javier Rodriguez Ruiz MBA (IAE) Silvia Torres Carbonell Contadora (UCA)

BUSINESS, SOCIETY AND ECONOMY *

Juan Manuel Arias MBA (IAE) Juan Francisco Daraio Master (Universidad Austral) Patricia Debeljuh Ph.D. (Universidad de Navarra) Julin Irigoin MBA (IAE) Eugenio Marchiori Doctor (Universidad de Belgrano) Uribe Juan MBA (IAE)
* Part-time Professors

39

FACULTY DEVELOPMENT -Internationally trained Faculty

IESE Business School

(Universidad de Navarra)

Warwick Business School Columbia Business School Harvard Business School INSEAD London Business School EMLYON Business School Johnson
(Cornell University)

Henley Business School

(University of Reading)

McCombs School of Business

(University of Texas at Austin)

Krannet School of Management

(Purdue University)

MIP Business School

(Politcnico di Milano)

Sad Business School

(University of Oxford)

Wharton

(University of Pennsylvania)

University of Bath

40

FACULTY GROWTH SINCE 2006

PhD CANDIDATES Andrs Hatum - Warwick Business School Roberto Vassolo - Purdue University Eduardo Fracchia - IESE Julio Snchez Loppacher - Politcnico de Miln Virginia Sarra - Columbia Business School GRADUATED ABROAD Andrs Terech - UCLA (Quit in 2009) Hctor Rocha - London Business School Lorenzo Preve - University of Texas Austin Juan Manuel Jauregui - UCLA (Quit in 2009) Martn Zemborain Columbia Business School Fausto Garca - Politcnico de Miln Marcelo Pancotto - Harvard Business School Fernando Fragueiro - Warwick Business School Fernando Zerboni IESE Hernn Ettienot - IESE Javier Silva - Henley Martn Schleicher - Columbia Business School ENROLLED IN PROGRAMS ABROAD Toms Farchi - Oxford Alberto Willi - University of Bath Michel Hermans - Cornell University Santiago Gallino - Wharton Juan Quiroga - INSEAD Pablo Fernandez EMLyon NEW RESEARCH Pablo Slutzky ASSOCIATES Mara Dolores Alonso ((Noviembre 2010) NUMBER OF PhDs

YEARS IN DOCTORAL PROGRAM 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016

10 9 7 7 8 8 7 3 3 2 2

41

CLASSROOM MODULES IN 2007-2011(*)

2500 2400 2300 2200 2100 2000 1900 1800 1700 1600 1500 2007 2008 2009 2010 2093 2008 200 2281 2229 238

2446

242

10%

Modules Excluding Focused Programs In English

2011

(*) Excluding teaching in Focused programs

42

ACADEMIC AREAS CLASSROOM MODULES (*)

247

563

459

Organizational Behavior Marketing Operations and Technology 302 Finance Economy Business, Society and Economy Business Policy Management and Control Systems

180

340

95 (*) Excluding teaching in Focused programs

259

43

QUALITY
44

EXECUTIVE PROGRAMS

OVERALL PROGRAM SATISFACTION PROGRAM GMP SALTA GMP PARAGUAY GMP TUCUMAN GMP ROSARIO PMD REGIONAL SME II AMP REGIONAL SME I PMD I AMP PMD II AMP HEALTH SECTOR
AVERAGE SATISFACTION SCORE

PROGRAM EXPECTATIONS VARIATION 2011-2010 0.13 0.04 PROGRAM EXCEEDED EXPECTATIONS (%) 93% 63% 65% 89% -0.03 -0.13 0.35 -0.07 0.07 -0.54 -0.43 -0.39 73% 55% 81% 65% 49% 66% 48% 41% 6 -15 52 -6 -16 -7 -3 -41 2011/2010 15 -21

6.96 6.88 6.76 6.72 6.51 6.50 6.47 6.47 6.44 6.31 6.14 6.14

45

MBA PROGRAMS

PROGRAM SATISFACTION PROGRAM / MODULE

EMBA I EMBA MONDAY M1 M2 M4 M5 EMBA FRIDAY M1 M2 M4 M5 REGIONAL EMBA M1 M3 M4 M5
REGIONAL EMBA ROSARIO

PROGRAM EXPECTATIONS DIFFERENCE 2011-2010

0.18 -0.26 -0.03 -0.02

AVERAGE SATISFATION
2009 6.26 5.81 5.88 5.73 2009 6.O4 5.93 6.00 6.08 2009 2010 6.25 6.06 6.03 5.88 2010 6.O9 5.74 5.26 5.57 2010 6.20 6.19 5.83 5.97 2009 2010 2011 6.43 5.80 6.00 5.86 2011 6.36 5.94 5.78 5.12 2011 6.04 6.08 5.96 5.81 2011 5,96 2011 6.04 5.62 5.69 5.44 6.02

PROGRAM / MODULE EXCEEDED EXPECTATIONS (%)

2009 35% 31% 24% 30% 2009 35% 34% 42% 49% 2009 2010 48% 47% 40% 26% 2010 37% 40% 15% 11% 2010 42% 61% 39% 36% 2009 2010 2011 48% 49% 43% 23% 2011 51% 40% 27% 15% 2011 36% 39% 27% 26% 2011 31% 2011 43% 30% 19% 22% 36%

2011/2010

0 2 3 -3

EMBA II

EMBA I

0.27 0.20 0.52 -0.45

14 0 12 4

EMBA II

EMBA I

-0.16 -0.11 0.13 -0.16

-6 -22 -12 -10

EMBA II

M1 MBA M1 M2 M3 M4 M5 2009 5.72 5.31 5.31 5.52 6.14 2010 6.09 5.67 5.26 5.38 5.97

-0.05 -0.05 0.43 0.06 0.05

2009 24% 31% 14% 28% 50%

2010 36% 18% 9% 7% 27%

7 12 10 15 9

46

CUSTOMIZED PROGRAMS -PROGRAM SATISFACTION

TYPE
Fundacin Perez Companc Credit Suisse Techint Boehringer Ingelheim Loma Negra Aesa Biogenesis Bago Sony Pago Fcil Molinos Petrobras Kuehne Nagel Sa Carrefour Swiss Medical Coca-cola Molinos Nextel Barrick Techint Adiras Tenaris Pernord Ricard Antares Naviera Grupo Rhuo Oracle Banco Supervielle YPF Tenaris Tenaris Verizon Banco Provincia Bayer Banco Provincia Philips Healthcare Falabella Aiarec Cea

PROGRAM
Fund Perez Companc Programa Sembrador Herramientas de Gestin Inc_credit Suisse Gestin de Empresas Familiares Inc_prog. de Desarrollo Propymes para flias dueas de Pymes 2011 Inc_Boehringer Ingelheim Programs se Crecimiento y Evolucin Canal Farmacutico Inc_Loma Negra Empresas Familiares: Estrategias y Herramientas para una gestin exitosa Inc_Aesa Programa de Desarrollo en gestin de proyecto Inc_Biogenesis Bago Programa de Desarrollo Ejecutivo Inc_Sony Programa de Liderazgo para Mandos Medios Inc_Pago Fcil Taller de Gestin de Equipos Inc_Molinos Rio de la Plata Prog. de Formacin del rea industrial Inc_Petrobras Programa de Desarrollo Gerencial Inc_Kuehne Nagel SA Emerging Talent Program Inc_Carrefour Gestin Estrategica del Comercio Minorista Inc_Swiss Medical los Recursos Humanos como Ventaja Inc_Coca Cola Andina Argentina Planeamiento Comerc Inc_Molinos Gestin Estrategica del Riesgo Inc_Nextel Programa de Desarrollo Directivo Inc_Barrick Programa de Liderazgo y Coaching Inc_Propymes Workshop: Mktg Industrial Inc_Adiras Programa de Desarrollo de Colaboradores de dueos de Pymes Inc_Tenaris Advanced Management Program Inc_Pernord Ricard Workshop de Alineacin Estratgica Inc_Antares Naviera Jornada de Outdoor Inc_Grupo Rhuo Jornada Outdoors Inc_Oracle Chiefs of Change Inc_Banco Supervielle Relacin Empresa Sindicato en la Argentina de hoy Inc_YPF Prog de Management Avanzado gestionando la creciente complejidad Inc_Tenaris University Induction Camp Inc_Tenaris Management Development Program Inc_Verizon Programa de Training Wave Inc_Banco Provincia Dirigiendo Personas Inc_Bayer Prog De Liderazgo Quin es mi cliente? Inc_Banco Provincia Estrategia Comercial Inc_Philips Healthcare Jornada de Teamwork Inc_Falabella Programa de Liderazgo Regional Inc_Aiarec Summit 2011 Inc_Cea Compitiendo desde la rentabilidad

AVERAGE SATISFACTION SCORE

6.96 6.73 6.71 6.67 6.63 6.62 6.61 6.60 6.51 6.49 6.46 6.45 6.45 6.41 6.41 6.39 6.33 6.32 6.28 6.24 6.24 6.13 6.12 6.11 6.11 6.10 6.09 6.02 6.00 6.00 5.96 5.93 5.91 5.90 5.88 5.66 5.45

47

FOCUSED PROGRAMS
In a sample of 32 programs, 23 programs showed a negative variation Program satisfaction
TYPE SPECIALITY CONTROL FOC. FINANCE FOC.
PROGRAMA ESTRATEGICO DE MARKETING PROGRAMA EJECUTIVO DE FINANZAS DEL PRESUPUESTO AL TABLERO DE CONTROL GESTION ESTRATEGICA DE RIESGO CORPORATIVO ESTRATEGIA DE FINANCIAMIENTO FUSIONES Y ADQUISICIONES FINANZAS PARA DIR. NO FINANCIEROS PROGRAMA DE GOBIERNO PARA LIDERES DE COMUNIDADES LOCALES SALTA PROGRAMA DE GOBIERNO PARA LIDERES DE COMUNIDADES LOCALES KEY ACCOUNT MANAGER DIRECCION DE SERVICIOS LEGALES NEGOCIACIONES AVANZADAS PROGRAMA DE GOBIERNO PARA LIDERES DE COMUNIDADES LOCALES JUJUY GESTION ESTRATEGICA DE LOS PROCESOS DE NEGOCIOS GESTION Y PLANIFICACION LOGISTICA EN LA CADENA DE VALOR DEL NEGOCIO: SUPPLY CHAIN JOVENES DE ALTO POTENCIAL VIVIENDO UNA REUNION DE DIRECTORIO DIRECCION DE LA EMPRESA FAMILIAR WORLD CLASS OPERATIONS EL ARTE DE NEGOCIAR PROJECT MANAGEMENT: UNA NUEVA FORMA DE DIRECCION ESTRATEGIA COMERCIAL DESARROLLO ESTRATEGICO DE MARCAS MARKETING Y GESTION ESTRATEGICA DE SERVICIOS DIRECCION DE VENTAS PLANEAMIENTO COMERCIAL GESTION ESTRATEGICA DEL COMERCIO MINORISTA GESTION DEL CAMBIO EN LA ORGANIZACION GESTIONANDO EL TALENTO LIDERAZGO: CONFLICTO Y CORAJE DIRIGIENDO PERSONAS EMPRESARIOS Y SINDICALISTAS

PROGRAM

2010 AVERAGE 2011 AVERAGE

6,52 6,36 6,23 6,08 6,39 5,95 6,03 6,71 6,44 6,53 5,88 6,56 6,35 5,81 6,38 6,32 5,87 6,64 6,05 6,39 5,81 6,40 6,10 5,74 5,99 5,95 6,32 6,29 6,45 6,58 6,10 5,95 6,06 6,00 6,02 5,60 6,09 6,06 6,31 6,34 6,11 6,25 5,63 6,31 6,11 5,65 6,25 6,23 5,80 6,77 6,21 6,55 6,33 6,06 5,95 5,61 5,90 5,94 6,49 5,34 6,24 6,40 6,37 6,50

2010-2011
-0,46 -0,36 -0,21 -0,48 -0,30 0,11 0,28 -0,36 -0,34 -0,28 -0,25 -0,25 -0,24 -0,16 -0,13 -0,09 -0,07 0,12 0,16 0,17 0,52 -0,34 -0,15 -0,13 -0,08 -0,01 0,17 -0,95 -0,22 -0,18 0,28 0,55

MANAGEMENT FOC.

MARKETING FOC.

OB FOC.

48

PROGRAM EXPECTATIONS FULFILLMENT

THE PROGRAM EXCEEDED MY EXPECTATIONS

70
66% 64% 61%

MBA Programs EXECUTIVE INTERNATIONAL CUSTOM PROGRAMS

60
56% 55% 52% 54% 53%

FOCUSED PROGRAMS

50

48% 45% 40% 37% 34% 35% 35% 45% 42% 45% 42% 41% 42% 38% 44% 45%

40

40%

38%

30
25%

20 2006 2007 2008 2009 2010 2011

49

RESEARCH AND DEVELOPMENT

50

RESEARCH & DEVELOPMENT 2006 - 2011 + 2012 (e)

MATERIAL TYPE CASES BOOKS TECHNICAL NOTES PAPERS AT ACADEMIC CONFERENCES REFEREED ACADEMIC JOURNALS FUNDS IN MILLION OF PESOS

2007 27 4 23 26 15 1.1

2008 49 4 13 22 10 1.5

2009 37 6 10 26 15 1.7

2010 28 12 18 26 20 1.1

2011 41 7 19 34 16 0.9

ESTIMATED FOR 2012 39 12 19 24 31 1,5

51

RESEARCH AND DEVELOPMENT

IAE is internationally viewed as a regional leader in the production of academic materials that prove relevant for teaching and decision-making in emerging economies.

Key research topics Base of the Pyramid Family Businesess Technology and innovation Management Trend Management and Design Risk Management: A Strategic Approach

IAE has long been a member of international research networks, such as the Family Business Network and the Global Entrepreneurship Monitor (GEM)

52

IAES RESEARCH CENTERS

Every research center at IAE is chaired by a qualified faculty member, supported by a group of professors and research assistants. These multi-disciplinary teams work on individual, pre-defined topics within specific industries or areas, creating new and relevant knowledge through long-term research and development.

Entrepreneurship

Governance and Transparency

GESE Government, Business, Society and Economy

ENOVA Thinking Regional Leadership for Global Competition PwC / Organizational Governance

CONFYE Standard Bank - Family Business Balance

RHUO Group / Talent Management in Latam

Consensus Negotiation & Conflict Management

CIMEL Media and Entertainment in Latin America

CEFAM Family Businesses

53

ARTICLES IN JOURNALS, 2006-2011

JOURNAL RATING A

2006 0.00%

2007 3 20.00% 0.00% 2 13.33% 8 53.33% 2 13.33% 15

2008 0.00% 0.00% 2 20.00% 6 60.00% 2 20.00% 10

2009 1 6.67% 2 13.33% 2 13.33% 7 46.67% 3 20.00% 15

2010 2 10.00% 1 5.00% 2 10.00% 11 55.00% 4 20.00% 20

2011 0,00% 1 3.85% 5 19.23% 14 53.85% 6 23.08% 26

TOTAL 6 5.94% 5 4.95% 17 16.83% 54 53.47% 19 18.81% 101

Am(-) Ba (+) Bb Bm(-) Total number of journal articles

1 6.67% 4 26.67% 8 53.33% 2 13.33% 15

54

ARTICLES IN JOURNALS, 2006-2011

11

8 7 6 5 6 6
A

4 3 2 1 2 2 2 2 1 2 2 3 2 1 2

A (-) B(+) B

B (-)

2006

2007

2008

2009

2010

2011

55

CASES BY COUNTRY
GRAND TOTAL 111 54.15% 10 4.88% 4.88% 9 4.39% 5 2.44% 2 4.65% 1 2.70% 0.00% 1 2.33% 4 1.95% 3 1.46% 1 0.49% 1 2.33% Spain Mexico Uruguay 3 or more countries N/A Total 5 23.81% 21 100.00% 7 25.93% 27 100.00% 19 38.78% 49 100.00% 15 40.54% 37 100.00% 1 3.57% 28 100.00% 1 3.70% 1 2.33% 10 23.26% 43 100.00% 1 2.70% 1 3.57% 1 0.49% 1 0.49% 1 0.49% 1 0.49% 1 0.49% 57 27.80% 205 100.00%

COUNTRY Argentina Brazil

2006 16 76.19%

2007 16 59.26% 0.00%

2008 25 51.02% 1 2.04%

2009 14 37.84% 1 2.70% 4 10.81% 1 2.70%

2010 20 71.43% 1 3.57% .57% 4 14.29% 1 3.57%

2011 20 46.51% 7 16.28 16.28% 1 2.33%

Colombia 0.00% Peru United States Switzerland Chile Ecuador 3 11.11% 2 4.08% 1 2.04% 1 2.04%

56

2010-2011 R&D REGIONAL IMPACT -CASES

MATERIAL TYPE

REGION LATIN AMERICA

2010 6 21.43% 1 3.57% 20 71.43% 1 3.57% 28 100%

2011 10 24.39% 9 21.95% 20 48.78% 1 4.88% 41 100%

% 2010/2011 > 3%

GLOBAL

> 18%

CASES

LOCAL

- 23%

5LN/A

>1%

TOTAL CASES %

69 100%

57

2010-2011 R&D REGIONAL IMPACT -ARTICLES IN JOURNALS

MATERIAL TYPE

REGION LATIN AMERICA

2010 9 45.00% 1 5.00% 3 15.00% 7 35.00% 20 100%

2011 5 31.25%

% 2010/2011 -14%

GLOBAL

0.00% 4 25.00% 7 43.75% 16 100%

-5.00%

REFEREED ACADEMIC PUBLICATION

LOCAL

> 10%

N/A

8.75%

TOTAL ARTICLES %

36 100%

58

JOURNAL CATEGORIES

IAE A AB+ B B-

CRANFIELD 10 4 3 or 4 2 1 or no no

FINANCIAL TIMES TOP-40 LIST yes yes no no no

ABS 10 4 4 3 1 or no no

ISI yes yes yes no no

EDITORIAL REVIEW no yes or no no yes or no yes

Cranfield School of Management Journal Quality List2010 Association of Business Schools Journal Quality List 2010 Thompson Reuters Journal Citation Report- ISI Citation Impact Factor

59

PUBLISHING

Cases Technical Notes Books IAE Press

60

STOCK OF CASES. TECHNICAL NOTES AND BOOKS

200

190

2010 2011

150
97 84

100

50

36 9 16

0
CASES TECHNICAL NOTES BOOKS

61

ALUMNI
62

ALUMNI DEPARTMENT EVOLUTION

Initiatives Cultural change

2008 What does the Institution do for Alumni?

2009 - 2011 What do Alumni do for IAE?

2012 - 2015 Generate 11,000 apostles to help promote IAEs institutional development . Help the Alumni department to promote the activities and projects of IAE.

How many are we? Members who pay an annual fee Economic Result (in millions of pesos) Margin Alumni Departments Institutional Development

9,500 45% Net Profit: 1 29% -

11,680 45% 5 47% Encouraging all 11,000 Alumni to contribute to IAEs institutional development. Helping IAEs Alumni Department to promote the Schools activities and projects.

14,000 47% 5,5 54% Fostering teamwork to drive changes at IAEs Alumni Department and greater commitment to IAE. 80% of Institutional Development donors are Alumni.

63

ALUMNI DEPARTMENT EVOLUTION

Initiatives Class Presidents & Secretaries

2008 Demands for Alumni activities

2009 - 2011 Serving as liaison between IAE and classes

2012 - 2015 Acting as leading IAE advocate for their respective classes, ensuring their integration to IAEs community. Helping clubs to become more autonomous, so that they can enhance their networking, research, activity-building, and fundraising capabilities. Global Ceo China Brazil, IAES gateway to other regions. Alumni Management Update project.

Regional Clubs

We planned to create 15 clubs and managed to build 38 (total meetings held outside Buenos Aires: 56-33 abroad and 23 in other Argentine Provinces) Combining Business and Management Series to create Business Series and Regional News. Global CEO - Profitable 14,000 4 issues every year: Profitable

Alumni updates

Economic and Management Series

Magazine

3 issues every year

Sending our magazine to opinion leaders, so that is not only addressed to Alumni, leveraging it to desseminate IAE operations among Alumni, local and foreign business, political, economic and third-sector communities
64

ALUMNI DEPARTMENT EVOLUTION

Initiatives Communications

2008 10 weekly mails

2009 - 2011 Weekly Newsletter / Social Networks

2012 - 2015 More fluent communications with Alumni, building a community in social networks, where Alumni are constantly connected and informed. Networking among Alumni. Creating new academic, relevant contents for Alumni.

Annual Meeting

1,000 participants

1,200 participants

Holding this event in a single, large venue (not divided into classrooms) in order to enable greater networking among Alumni, for example getting a sponsor to pay for a large canopy to hold an outdoor meeting on Campus.

65

ALUMNI AROUND THE WORLD

Argentina Australia Austria Belgium Bermuda Bolivia Brazil Canada Chile China Colombia Costa Rica Dominican Republic Ecuador Egypt El Salvador

10.178 7 1 1 1 17 86 15 49 2 29 3 1 30 3 5

France Germany Guatemala Holland India Indonesia Italy King of Bahrain Luxembourg Mexico New Zealand Panama Paraguay Peru Philippines Poland

14 13 2 2 1 2 8 2 1 4 40 1 3 109 52 1 1

Portugal Puerto Rico Russia Saudi Arabia Slovenia South Africa Spain Sweden Switzerland Ukraine United Arab Emirates United Kingdom United States Uruguay Venezuela Virgin Islands

3 3 2 1 3 1 83 1 15 1 1 13 98 91 21 1

66

CONTINUOUS EDUCATION IN 2010

General Meeting IAEs Anniversary Regional News Series Outreach Events Presidents & Secretaries Career Development Workshop Regional Clubs

800 participants per year 300 participants per year 200 participants per event 70 participants per event 100 participants per year 69 / 4 meetings 739 participants per year in 28 meetings

Annual Total: 4.365 Participants in Events

67

TOTAL ALUMNI AND MEMBERS

12000 10000
8748 10234 9537 8083 6367 6888 7466 10981

11684

8000 6000 4000

41% 42% 5881

45%

46%

47%

47% 45% 44% 44% 45%

2000 0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Total Alumni Total Members

68

WORLDWIDE REGIONAL CLUBS

12 | New York 31 | Miami 29 | Colombia 30 | Ecuador 52 | Peru 17 | Bolivia 91 | Uruguay 109 | Paraguay

21 | Venezuela 41 | Mexico 13 | United Kingdom 14 | France 86 | Brazil 08 | Italy 29 | Barcelona 54 | Madrid

69

REGIONAL CLUBS IN ARGENTINA

38 | San Juan 9 | La Rioja 16 | Santiago del Estero 13 | Resistencia 39 | Corrientes 16 | Venado Tuerto 15 | Rafaela 84 | Surf & Turf
Include: Balcarce, Gonet, Mar del Plata, Necochea y Tandil

17 | Posadas 242 | Patagonia 30 | Comodoro Rivadavia 7 | Santa Rosa 301 | Cuyo 230 | Cordoba 213 | NOA 47| Baha Blanca

70

COMMUNICATIONS
71

MEDIA PRESENCE COMPARATIVE STATISTICS

5000 4282 4000 3000 2000 1315 1000 0 NUMBER OF ARTICLES 1060 1330 857 2689

IAEs Institucional News Universidad Austral Universidad Catlica Argentina

Universidad de San Andrs Universidad del Cema Universidad Torcuato Di Tella

72

MEDIA PRESENCE -ADVERTISING BUDGET COMPARISON

100
85

80
69.2

60
45.4

40
26.7

20 $

20.8 13

ADVERTISING BUDGET
(in millions of pesos)

IAEs Institucional News Universidad Austral Universidad Catlica Argentina

Universidad de San Andrs Universidad del Cema Universidad Torcuato Di Tella

73

COMPARATIVE STATISTICS IN SQUARE INCHES

2,000,000 1,709,118 1,500,000 1,380,007 926,058 777,333 519,629 366,952

1,000,000

500,000

0 COMPARATIVE STATISTICS IN SQUARE INCHES

IAEs Institucional News Universidad Austral Universidad Catlica Argentina

Universidad de San Andrs Universidad del Cema Universidad Torcuato Di Tella

74

INSTITUTIONAL DEVELOPMENT
75

Institutional Development: Tasks and activities

Networking Initiatives and ambits Sponsoring Companies' Plan Plan for Owners Fundraising in Europe and the U. S. Products for IAE Alumni Strategic Partners' Companies Endowment for MBA Development of leaders Communications Goals

76

BUSINESS THAT SUPPORT US

These companies have contributed to IAEs mission, through the training of leaders and professors, by promoting education, research, knowledge creation and dissemination, as well as by driving Latin Americas infrastructure and technology development.

LARGE DONATIONS Fundacin Prez Companc DONOR COMPANIES Movistar Walmart RESEARCH CENTERS LAP TV S.R.L Nokia PWC Siemens S.A. Standard Bank Argentina S.A. Temaikn Telefnica The Walt Disney Company Arg. S.A. SPONSORING COMPANIES Cepas Argentina S.A. FV S.A. Grupo RHUO Kimberly-Clark Argentina MSU SA- AGRO Prosegur S.A. VASA Visa Argentina S.A. Volkswagen Argentina S.A.

FOUNDING DONORS Arcor Eliodoro Matte Equant Familia Neuss Fundacin Prez Companc Grupo Peirano Hewlett Packard Informix Intel Siemens S.A. Telecom

GEAs Agro Uranga S.A. Akian Grfica Editora S.A. Alicorp Argentina SCA American Express Argentina S.A. Arcos Dorados Cormorn S.A. Dash Enrique M. Ray Casal S.A. Gas Natural BAN S.A. IMPSA S.A. Kraft Foods Latin America Holding LLC Laboratorios Raffo S.A. La Nacin S.A. Limansky S.A. Molinos Fenix S.A. M. Bertolacci S.A. Pablo Quaranta Proteccin Mutual Seguros del Transporte Pblico de Pasajeros Servicio Electrnico de Pago S.A. (Pago Fcil) Sintermetal S.A.I.C. The Dannon Company Valle Alto S.A. Ventalum S.A.I.C.

77

HUMAN RESOURCES
78

PEOPLE: ONGOING PROJECTS

Recruiting: IAE continues to have a large number of new hire searches for two key reasons: Its institutionalization process is still ongoing, as IAE adjusts its staff profile to new business requirements, and Specific business needs (new programs in new locations - sites, provinces and countries- as well as emerging needs). Development: IAEs Job Posting (to recruit candidates from inside the organization for job openings) was launched in 2011, with satisfactory results. Training: The organization focused on its SAP launching project and all internal processes. Personnel training, induction and re-induction courses, as well as an extension program for families, all remain in place. Compensation: We continue to work towards an internally and externally equitable salary distribution scheme. Some benefits have been instituted to improve living conditions for IAE employees (an off-week at the end of the year has been added to annual vacations). Internal Communications: A new design has improved IAEs Intranet. Several contests were launched, with significant staff engagement (Fathers day, Mothers day, holidays, etc.) Many events have been held to share IAEs accomplishments and enhance communications, with growing staff turnout. Workshops were organized to work on workplace atmosphere survey results (the survey is conducted every two years). IAEs institutional self-evaluation survey had a 100% response rate.

79

A FEW H.R. FIGURES

IAE headcount as of 12/31/2011: Variation as compared to 2010 New hires (full-time employees) in 2011 Outflow during 2011 Internal promotions (including faculty members) Cross-area staff rotations (for career development purposes) 30 34 23 7

217 No change in numbers 13.8% 15.7% 10.6% 3.2%

Contracts and trainee program changes as a result of business demand fluctuations in 2011 Trainess and outsourced personnel 17

80

Mariano Acosta y Ruta Nacional N8 (B1629WWA) Pilar, Buenos Aires, Argentina www.iae.edu.ar