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Service Guide
Service guide files and updates are available on the CSD web; for more information, please refer to http://csd.acer.com.tw
Revision History
Please refer to the table below for the updates made on Altos G530 service guide.
Date
Chapter
Updates
II
Copyright
Copyright 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation. Intel is a registered trademark of Intel Corporation. Pentium and Pentium II/III are trademarks of Intel Corporation. Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III
Conventions
The following conventions are used in this manual:
Screen messages
NOTE
Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to do specific actions relevant to the accomplishment of procedures.
WARNING
CAUTION
IMPORTANT
IV
Preface
Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your regional offices or the responsible personnel/channel to provide you with further technical details. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
2.
Table of Contents
Chapter 1 System Introduction 1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Mainboard Placement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Backplane Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Front Panel LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Hot-plug HDD LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Rear Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Internal Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Connecting Peripherals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Mechanical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Chapter 2
System Utilities
24
Entering Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26 Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Processor Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 IDE Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Mixed P-ATA / S-ATA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Primary/Secondary/Third/Fourth IDE Master/Slave . . . . . . . . . . . . . . . . . .35 Floppy Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Super I/O Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 USB Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 PCI Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Memory Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Boot Settings Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Hard Disk Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Removable Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 CD/DVD Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Sever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 System Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Serial Console Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Event Log Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Chapter 3
59
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Disassemble Altos G530 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the Left-Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Opening The Bezel Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing The Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 Removing the HDD Cage Bay Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Removing the Four-Bay Hot-Plug HDD Cage . . . . . . . . . . . . . . . . . . . . . .62
VII
Table of Contents
Removing the DVD/CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Removing the 5.25-inch Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Removing the Heatsink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the DIMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Memory Sparing Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Removing the Add-On Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Chapter 4
Troubleshooting
69
POST Beep Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70 BIOS Beep Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Power-On Self-Test (POST) Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Event Log of IPMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Index of Error Symptoms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 POST Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Chapter 5
80
VIII
Chapter 1
System Introduction
Overview
Altos G530 is a tower system with 2-way processing capability. This system is able to scale up to dual Intel Xeon 800MHz FSB. It supports four DIMM slots up to 8GB memory capacity, one x8 PCI-Express (w/ x4 throughput), two PCI-X and two PCI expansion slots. It dufault comes with integrated SATA RAID controller, 1ch SCSI controller, two onboard Gigabit Ethernet, and VGA with 8MB cache. Add-on SCSI/SATA/RAID controller will be optional device for system upgrade. Altos G530 system will support Intels latest Xeon processor, Irwindale, with 2MB L2 cache and current Xeon processor (Nocona with 1MB L2 cache). Xeon processor supporting Intel Hyper-Threading (HT) technology, Intel Extended Memory technology (EM64T), Demand-Based Switching with Enhanced Intel SpeedStep Technology (DBS w/EIST) and Execution Disable Bit (XD) provides enhanced performance, power management and security. DDR II 400 or higher frequencies memory (ECC registered) provides at least 20% memory bandwidth and at least 40% lower power consumption over DDR 333 (ECC Registered). Integrated SATA RAID controller will support RAID 0, 1 for data protection; PCI Express technology makes an enhancement for data throughput as least four times than traditional PCI bus.
Chapter 1
Features
System
Processor Single or Dual Intel XeonTM processors with 1MB or 2MB L2 cache using the 604-pin FCPGA processor package 800 MHz FSB Supports Intel Hyper-Threading Technology Supports Intel EM64T (Extended Memory 64 technology) Chipset Northbridge : Intel E7320 (Memory Controller Hub) Southbridge : Intel 6300ESB ICH I/O Controller Memory Supports up to four DIMM sockets for a maximum memory capacity of 8 GB Supports 512 MB, 1GB and 2GB DDR2-400 registered ECC memory modules Supports dual-channel memory bus Supports memory sparing technology Supports x4 SDDC (Single Device Data Correction) Expansion Slots One x8 PCI-Express connector. Slot 4 (with x4 throughput) Two 64-bit/66MHz, 3.3V PCI-X connectors. Slot 1 and 2 Two 32-bit/33MHz, 5V PCI connectors. Slot 3 and 5 Onboard I/O Front Panel : (1) (1) (2) (3) (4) (5) Two USB ports PS/2 keyboard and mouse port Two USB 2.0 ports VGA/monitor port Serial port Two LAN ports (RJ-45) Rear Panel:
SCSI Controller Onboard SCSI: LSI Logic 1020A Ultra320 SCSI controller Dual channel SCSI, SCSI RAID host bus adapter (optional) SATA Controller Onboard SATA: Intel 6300ESB ICH I/O controller supports dual channel SATA 150 ports Eight channel SATA RAID host bus adapter (optional)
Chapter 1
Software RAID 1 for onboard SCSI port Networking Intel 82541Pl Gigabit Ethernet controller Marvell Yukon 88E8050 PCI Express Gigabit Ethernet controller VGA ATI Rage XL chipset with 8MB SDRAM Power Supply 600-watt single standard (non-redundant) power supply 610-watt (1+1) redundant power supply (optional) Storage Three 5.25-inch device bays supports: (1) (2) (3) (4) (5) (1) (2) (1) Chassis Form Factor : 5+1U rack-mountable Dimensions : 445 (H) x 212 (W) x 550 (D) mm Weight : 26kg 3.5-inch, 1.44 MB floppy drive DVD-ROM, DVD-RW, DVD combo drive DAT72 tape drive AIT tape drive LTO half-height tape drive Supports up to four 80-pin Ultra320 SCSI hard disk drives Supports up to four SATA 150/300 hard disk drives Supports up to four 68-pin SCSI hard disk drives
Easy-swap HDD cage (2) Supports up to four SATA 150/300 hard disk drives
Chapter 1
Mainboard Placement
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 USB_1~2 MS/KB SERIAL A VGA JA2 NIC_1 JA1 NIC_2 SYS_FAN_1 P/S AUX SIG SYS_FAN_2 MAIN PWR DIMM_1B - 1A DIMM_2B - 2A CPU PWR CPU_1 CPU_2
Description Top: PS/2 mouse port Bottom: PS/2 keyboard port Serial A port VGA/monitor port Gigabit LAN 1 port (RJ-45) Gigabit LAN 2 port (RJ-45) System fan 1 connector Auxillary power supply signal connector System fan 2 connector Power supply connector DIMM 1B to 1A sockets DIMM 2B to 2A sockets CPU power supply connector CPU 1 socket CPU 2 socket
Chapter 1
No. 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 CPU_1 FAN CPU_2 FAN J17 PRIMARY IDE FLOPPY LVD SCSI CH A SATA_A1- A2 HSBP_B J38 I
2C
Code
Description CPU 1 fan connector CPU 2 fan connector Clear CMOS, Clear password and Recovery boot jumper Primary IDE connector FDD connector SCSI channel connector SATA connectors Hot-plug backplane connector Front panel LED connector I2C connector (reserved for ARMC/2) CMOS Battery USB 3 and 4 connector Chassis intrusion connector Serial B connector SCSI LED connector PCI-X slots (64-bit/66 MHz) PCI slots (32-bit/33 MHz) x8 PCI-Express slot (with x4 throughput)
BATTERY USB3~4 J19 SERIAL B J26 SLOT_1 and 2 SLOT_3 and 5 SLOT_4
Chapter 1
Front
Rear
Item 1 2
Description 792D_ID1 ADDR select jumper Jumper setting: Short 1-2 ---5EH (default) Short 2-3 ---5AH 3-pin fan connectors 4-pin power cable connectors 68-pin SCSI data cable connector
3 4 5 6 J3
LED indicator jumper Jumper setting: Short 1-2 ---Link LED on Short 2-3 ---Link LED dark SAF-TE ID jumper Jumper setting: Short 1-2 --- ID8 (default) Short 2-3 --- ID6
SAF-TE ID
Chapter 1
Front
Rear
No. 1 2 3 4 JP2 J1
Description SAF-TE heartbeat LED and Manufacturing function jumper Debug connector Backplane no. jumper Jumper setting: Short 1-2 ---1st BPB (backplane board) Short 2-3 --- 2nd BPB
5 6 7
ICMB (Intelligent Chassis Management Bus) connector 3-pin fan connectors 792D_ID1 ADDR select jumper Jumper setting: Short 1-2 --- 5EH (default) Short 2-3 --- 5AH
8 9 10 11 12
IPMB (Intelligent Platform Management Bus) connector (reserved for SATA RAID card) 4-pin power cable connectors SATA data cable connectors Cascade connector I2C bus interface connector
Chapter 1
Block Diagram
Chapter 1
Front Bezel
No. 1 2 3 4 Side panel release button Security Keylock Front panel LED indicator Bezel door
Item
Chapter 1
Front Panel
Item 1 2 3 4 5 6 DVD/CD-ROM drive Stop/ Eject button DVD/CD-ROM drive activity indicator DVD/CD-ROM drive Volume control DVD/CD-ROM drive Headphone/Earphone port 5.25-inch drive bays Power indicator Hard disk activity indicator LAN activity indicator LAN activity indicator 10 11 12 13 14 Hot-plug HDD power Indicator Four-bay hot-plug HDD cage HDD cage bay USB ports Power button
Description Press this button to open the CD drive tray. When the LED indicator is lit, there is activity in the CD drive. Disk drive for reading CD-ROMs. Adjusts the volume of the CD drive. Connects to microphones or earphones. Two empty 5.25-inch drive bays allow installation of additional devices. Indicates AC power is present or system is turned on or off (green). Indicates the status of the system hard drive Indicates an active link on the LAN1port (green) Indicates an active link on the LAN2 port (green). Indicates drive activity (green). Houses four hot-swap SCSI drives. For additional storage options. Supports a four-bay hot-plug HDD cage Connects to USB devices. Press to turn on the system.
7
8 9
10
Chapter 1
LED On
Green
Yellow
Description Indicates 100MBps Ethernet operation. Network link is established. Indicates transmission or reception of data in the network. Indicates 10 MBps Ethernet operation. Network link is not established. The LAN cable is not working.
Link
Blinking Off
Activity
On Off
Green Blinking
Amber -----
Chapter 1
11
Rear Panel
No. 1
Icon
Description Allows installation of a hot-swap redundant power supply module. The hot-swap redundant power supply module may include three LEDs that will indicate its operating status.
NOTE: Though the system supports two hotswap power supply module bays, the system comes bundled with only a single power supply module. You have the option to separately purchase an extra power supply module to provide the system with redundant power source.
2 USB ports Connects to USB devices
VGA/monitor port
Connects to monitors
12
Chapter 1
No. 6
Icon
7 8 9 10
Gigabit LAN ports (10/100/ 1000 Mbps) Expansion slots PCI slot lock lever Rear system fan
Connects to network cables. For installing expansion cards. Secures the PCI card to the system
Chapter 1
13
Internal Components
No. 1 2 3 4 5
Component Power supply module (610-watts) 1 Rear system fan Mainboard, CPU and heat sink fan assembly PCI bus slot Four-bay hot-plug HDD cage
NOTE: 1 Though the system supports two hot-swap power supply modules, the system comes bundled with a single 610-watt power supply module only. You have the option to purchase an extra power supply module to provide the system with a redundant power source.
14
Chapter 1
Connecting Peripherals
Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system.
NOTE: Consult the operating system manual for information on how to configure the network setup.
Chapter 1
15
Controller
Processor
Item Type Speed Bus frequency Voltage Specification Single or Dual Intel Xeon. processors with 1MB or 2MB L2 cache 2.8~3.8 GHz or above 800 MB/S Processor voltage can be detected by the system without setting any jumper
BIOS
Item BIOS version BIOS ROM type BIOS ROM size BIOS ROM package Supported protocol P02 or latest Bulk mode flash ROM with boot block protection 8MB 32-pin PLCC package PCI 2.2, APM1.2, VESA/DPMS (VBE/PM V1.0), DMI 2.03, EIDE 1.1, ACPI 1.0, ESCD 1.03, PnP 1.0a, Bootable CD-ROM 1.0, USB 1.0, UHCI 1.0, PC97 compliant, ANSI ATA 3.0, ATAPI Yes Yes Yes Specification
Boot from CD-ROM feature Supports LS-120 drive Supports BIOS boot block feature
16
Chapter 1
System Memory
Item Onboard embedded memory size Memory slot number Supported memory size per socket Supported maximum memory size Supported memory type Supported memory voltage Supported memory module package Support parity check feature Support Error Correction Code (ECC) feature 0MB 4 slots (2 banks) 512MB / 1024MB/ 2048MB 8GB (2048MB x 4) DDR2-400MHz Resigered ECC memory modules 1.8 V 240-pin DIMM Yes Yes Specification
LAN Interface
Item LAN controller LAN controller resident bus LAN bus speed LAN port Support WOL(Wake-on-LAN) Support remote Network boot via PXE Function control Specification Marvell Yukan 88E8050(for PCI-E bus)/ Intel Tabor 82541PI(for PCI-X bus) PCI-X bus 10/100/1000 Mbps One RJ-45 on board Yes Yes Enable/disable by BIOS Setup
VGA Interface
Item VGA controller VGA controller resident bus VGA bus speed VGA Memory Function control Specification ATI Rage XL chipset with 8MB SDRAM PCI 32b/33M 100MB/s 8MB SDRAM Enable/disable by BIOS Setup
Serial Port
Item Serial port controller Serial port controller resident bus Number of serial port Supports 16550 UART Connector type PC8374L ISA bus 2 Yes 9-pin D-type female connector Specification
Chapter 1
17
18
Chapter 1
Chapter 1
19
Power Management
Power Saving Mode Phenomenon List
Power Saving Mode Device Standby mode Phenomenon Independent power management timer for HDD devices (0-15 minutes, time step = 1 minute) Hard disk drive goes into STANDBY mode (for ATA standard interface) Disable V-sync to control the VESA DPMS monitor Resume method: device activated (keyboard for DOS, keyboard & mouse for Windows) Resume recovery time: 3-5 seconds Global Standby mode Global power management timer (1-60 minutes) Hard disk drive goes into STANDBY mode (for ATA standard interface) Disable H-sync and V-sync signals to control the VESA DPMS monitor Resume recovery time: 7-10 seconds System Suspend mode Independent power management timer (1-60 minutes) or pushing external switch button CPU goes into SMM (System Management Mode) CPU asserts STPCLK# and goes into the Stop Grant State LED on the panel flashes in amber color Hard Disk Drive goes into SLEEP mode (for ATA standard interface) Disable H-sync and V-sync signals to control the VESA DPMS monitor Return to original state by pushing external switch button.
NOTE: The VGA BIOS should support DPMS (Desktop Power Management System) for the standby and suspend mode
function call. When the Display Standby Timer expires, the system BIOS will execute the DPMS service routines.
20
Chapter 1
Environmental Requirements
Item Temperature Operating Non-operating (Storage package) Humidity Operating Non-operating (unpacked) Vibration Operating (unpacked) Non-operating (packed) 5 Hz to 200 Hz, 0.5g peak swept sine 5 Hz to 500 Hz, 1.09g random -50~15000 Meters at 0C~35C -100~15000 Meters at 40C~70C +10C to +35C (50F to 95F) -40 to +70C (-40F to 158F) Specifications
Chapter 1
21
Mechanical Specifications
Item Dimensions I/O ports WxDxH 212 x 550 x 445 mm Specification
Two external USB 2.0 ports on the back panel with an additional internal header, which provides support for two additional USB ports for support at the front of the chassis One serial port and one serial header One ATA interfaces with Ultra 33, 66 and 100 DMA mode Two Serial ATA connectors with support for RAID 0 and 1 One floppy drive interface with support for one drive PS/2 keyboard and mouse ports
30.4cm x 26.9cm ATX size form factor, 6 layers PCB 600-watt single standard (non-redundant) power supply 610-watt (1+1) redundant power supply (optional) 26kg
22
Chapter 1
Chapter 2
System Utilities
Most system are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the compurter unless you get a Run Setup message. The Setup program loads configuration values into the battery-backed nonvolatile memory called COMS RAM. This memory area is not part of the system RAM. NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system cannot retain configuration values in CMOS. Ask a qualified technician for assistance. Before you run Setup, make sure that you have saved all open files. The system reboots immediately after you exit Setup. As you change your BIOS Setup, examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you can easily recreate your Setup.
Chapter 2
24
Entering setup
To enter Setup, press the key combination m. NOTE: You must press mwhile the system is booting. This key does not work during any other time.
Icon <w> <y> <z> <x> <^> <{> <}> <l> <m> <n> <o> <p> <q> <r> <s> <t> <u> Move to previous item Move to next item Move to the item in the left hand
Description
Move to the item in the right hand Main Menu - Quit and not save changes into CMOS Status Page Setup Menu and Option Page Setup Menu - Exit current page and return to Main Menu Increase the numeric value or make changes Decrease the numeric value or make changes General help, only for Status Page Setup Menu and Option Page Setup Menu Reserved Reserved Reserved Restore the previous CMOS value from CMOS, only for Option Page Setup Menu Reserved Load the Optimized Defaults Reserved Reserved Save all the CMOS changes, only for Main Menu
25
Chapter 2
Getting Help
Description
For General Help on using the BIOS setup To save changes and close the BIOS setup To close the BIOS setup This setup page includes all the items in standard compatible BIOS. This setup page includes all the items of AMI special enhanced features. Change, set, or disable password. It allows you to limit access the system and setup. This setup page include all the items of first boot function features. There are five optionsin this selection: Exit Saving Changes, Exit Discarding Changes, Load Optimal Defaults, Load Failsafe Defaults, and Discard Changes.
Chapter 2
26
Main
The first screen displayed when entering the BIOS Setup Utility is the Main Menu selectoin screen. This screen displays the major menu selections available. The following tables describle the available options on the top level and lower level menus. Default values are shown in bold text.
Parameter AMIBIOS Version Build Date Processor Type Processor Speed Version of the BIOS setup utility.
Description Date when the BIOS setup was created. Type of processor currently installed in the server. The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second. The faster the clock, the more instructions the CPU canexecute per second. Indicates the number of processors currently installed in the server. Indicates the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. Indicates the stepping revision of the memory controller Sets the time following the hour-minute-second format. Valid values for hour, minute, and second are: Hour: 00 to 23 Minute: 00 to 59 Second: 00 to 59
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Description Sets the date following the weekday-month-day-year format. Valid values for weekday, month, day, and year are: Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat Month: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec Day: 1 to 31 Year: 1980 to 2079
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Advanced
The Advanced menu contains parameter values that define how the system behaves on startup. WARNING:Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause thesystem to malfunction. Press Enter to enter the submenu screen of the parameters shown in the screen below.
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Processor Configuration
The CPU Configuration submenu displays CPU settings such as type, actual speed, cache size and other CPU related settings.
Parameter Manufacturer Brand String Frequency FSB Speed CPU 1 CPUID CPU 1 Cache L1 CPU 1 Cache L2 CPU 2 CPUID CPU 2 Cache L1 CPU 2 Cache L2 Max CPUID Value Limit Execute Disable Bit Processor manufacturer
Description
Processor brand identification number Indicates the calculated processor speed Indicates the processor front side bus speed. ID number of CPU 1. Indicates CPU 1 cache L1 size. Indicates CPU1 cache L2 size. ID number of the CPU 2. Indicates CPU 2 cache L1 size. Indicates CPU 2 cache L2 size. Enable to boot legacy operating systems
Option
Disabled Enabled
When Enabled, the processor disables code execution when a worm Disabled attempts to insert a code in the buffer, preventing damage and worm Enabled propagation. When Disabled, the processor forcesthe Execute Disable Bit feature flag to always return to 0. NOTE: This feature is hidden if the processor does not support this function
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Description
When Enabled, the CPU power consumption will be lower when the system is idle. NOTE: This feature is hidden if the processor does not support this function Enables or disables the processor Hardware Prefetch feature.
Option
Disabled Enabled
Disabled Enabled
Enables or disables the processor Adjacent Cache Line Prefetch fea- Disabled ture. Enabled
Enabled Hyper-Threading Technology Enables or disables the Hyper-Threading function of the processor. Diabled The Hyper-Threading Technology controls Hyper-Threading state. Primarily used to support older OS that do not support Hyper Threading. HT Technology in MPS When Enabled, adds secondary processor threads to the MPS (multi processor) table for the pre-ACPI (pre- Advanced Configuration and Power Interface) operating systems. When set to Auto, this feature allows the operating system to reduce power consumption. When set to Disabled, the system operates at maximum CPU speed. NOTE: This parameter is hidden if the processor does not support this function. Disabled Enabled Disabled Auto
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IDE Configuration
The IDE Configuration submenu lets you define the parameter settings related to the hard disk/s.
Description
When set to Both, the system can support both Primary and Secondry PATA Controllers. When set to Disabled, it disables the integrated PATA Controller. When set to Primary, it enables support for Primary PATA Controller. When set to Secondary, it enables support for Secondary PATA Conroller. Enables or disables the integrated SATA Controller. When set to Enabled, the SATA channels are reserved to be used as RAID. Defines priority between SATA channels. Lets you remove a PATA and replace it by SATA in a given channel. Only one channel can be designated as SATA. Press Enter to access the Mixed PATA/ SATA submenu. Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel. Press Enter to access the Primary Master submenu.
Option
Both Disabled Primary Secondary
Onboard S-ATA Channels Configure S-ATA at RAID S-ATA Ports Definition Mixed P-ATA/ S-ATA
Enabled Disabled Disabled Enabled A 1-3rd M/A 2-4th M A 1-4th M/A 2-3rd M
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Description
Specifies the current configuration of the the IDE device connected to the slave port of the primary IDE channel.Press Enter to access the Primary Slave submenu. Specifies the current configuration of the IDE device connected to the master port of the secondary IDE channel. Press Enter to access the Secondary Master submenu. Specifies the current configuration of the IDE device connected to the slave port of the secondary IDE channel. Press Enter to access the Secondary Slave submenu. Specifies the current configuration of the IDE device connected to the master port of the third IDE channel. Press Enter to access the Third Master submenu. Specifies the current configuration of the IDE device connected to the master port of the fourth IDE channel. Press Enter to access the Fourth Master submenu. Enables or disables write protection to system hard drives. Select the time out value for detecting ATA/ATAPI devices. Used with older IDE devices with longer spin up times.
Option
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Description
Select channel mode. Select channel mode. P-ATA M-S SATA M-S
Option
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Parameter Device Vendor Size LBA Mode Block Mode PIO Mode Async DMA Ultra DMA S.M.A.R.T. Type Type of IDE device.
Description
Vendor of the selected IDE device. Capacity of the selected IDE device. LBA mode of the selected IDE device. Block mode of the selected IDE device. PIO mode of the selected IDE device. Async DMA mode of the selected IDE device. Ultra DMA mode of the selected IDE device. Indicates if the selected device supports S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) function. Selects the drive type.
Option
LBA/Large Mode
Selects the hard disk drive translation method. For drivers with more than 504 MB, LBA mode is necessary.
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Parameter
Description
Option
Auto Block (Multi-Sector Transfer) Enhances disk performance depending on the hard disk in use. Mode When set to Auto, the BIOS setup automatically detects if the installed Disabled hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors at a rate of 256 bytes per cycle). When set to Disabled, data transfer from and to the device occurs one sector at a time. PIO Mode When set to Auto, the BIOS setup automatically detects if the installed hard disk supports the function. If supported, it allows for faster data recovery and read/write timing that reduces hard disk activity time. This results in better hard disk performance. Mode 0 to 4 provide progressive increase of performance. Selects DMA (Direct Memory Access) mode. Auto 0 1 2 3 4 Auto SWDMA0 SWDMA1 SWDMA2 MWDMA0 MWDMA1 MWDMA2 UDMA0 UDMA1 UDMA2 UDMA3 UDMA4 UDMA5
DMA Mode
S.M.A.R.T.
Enables or disables the S.M.A.R.T. function of the internal hard disk. Auto When set to Auto, the BIOS setup will enable the S.M.A.R.T. function if Disabled the drive supports it. Enabled Enables or disables the 32-bit data transfer function. Disabled Enabled
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Floppy Configuration
The Floppy Configuration submenu displays the type of floppy drive installed in the server.
Parameter Floppy A
Description Floppy disk drive type. 1.44 MB 3 1/2 2.88 MB 3 1/2 720 KB 3 1/2 Disabled Disabled Enabled
Option
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Description
Indicates the serial port 1 address and IRQ setting. 3F8/IRQ4 Disabled 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 2F8/IRQ3 Disabled 3F8/IRQ4 3E8/IRQ4 2E8/IRQ3
Option
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USB Configuration
The USB Configuration submenu lets you specify settings for USB devices.
Description
Enables or disables the UBS host controller. When set to Disabled, other USB options will be grayed out. Enables or disables the support for legacy USB devices. When set to Auto, the system detects the presence of USB devices at startup. If a USB device is detected, the USB controller legacy mode will be enabled. Enables the I/O port 60/64h emulation support. This parameter is enabled by default and is not user-configurable. Enables the USB 2.0 controller. Sets the transfer rate at HiSpeed (480Mbps) or FullSpeed (12 MBps).
Option
Enabled Disabled Auto Disabled Keyboard only Keyboard and Mouse Enabled
USB Mass Storage Device Configuration Lets you specify the settings of the USB mass storage class devices. Press Enter to access the USB Mass Storage Device Configuration submenu.
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Description
Select the number of seconds POST waits for the 20 Sec USB mass storage device after the start unit 10 Sec command. 30 Sec 40 Sec Type of USB mass storage device. When set to Auto, USB mass storage devices with less than 530 MB will be emulated as a floppy and the remaining drives are hard drives. The Forced FDD option can be used to force a formatted HDD to boot as a FDD. Auto Floppy Forced FDD Hard Disk CD-ROM
Option
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PCI Configuration
The PCI Configuration submenu lets you specify settings that are related to the onboard controllers.
Description
Enables or disables the onboard VGA controller Enabled Disabled
Option
Select a graphic controller as a primary boot Disabled device. Enabled NOTE: This parameter will be grayed out when the Onboard Video is set to Disabled. Enables or disables the onboard NIC1 (Gigabit network interface controller). Enabled Disabled
Enables or disables the onboard NIC1 ROM. Enabled Disabled Enables or disables the onboard NIC2 (10Base-T/ 100Base/ 1000 Base network interface controller). Enabled Disabled
Enables or disables the onboard NIC2 ROM. Enabled Disabled Enables or disables the onboard SCSI controller. Enabled Disabled
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Description
Option
Select a SCSI mode. Different RAID options, IM/IME (RAID1/ 1e) such as RAID 0, RAID 1 or expanded RAID IS (RAID 0) arrays, are offered in the integrated SCSI controller. Enables or disables the PCI 32/33 slot. Enabled Disabled
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Memory Configuration
The Memory Configuration submenu provides information about the DIMMs installed in DIMM slots 1A, 1B, 2A, and 2B.
Description
Indicates the current memory status. Installed Not Installed Disabled Spare Disabled 1MB 1KB Every Location
Option
Memory Reset
When Enabled, BIOS will activate and Disabled retest all DIMMs on next boot. Enabled NOTE: This parameter will automatically reset to Disabled. Enables or disables remapping of overlapped PCI memory above the physical memory. Enabled Disabled
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Description
When set to Spare, a DIMM slot is kept in reserve for standby in the event a significant failure occurs in the primary DIMM. If a threshold of runtime error occurs in the primary DIMM, that DIMM will have its data copied to the spare DIMM. Disabled Spare
Option
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Boot
The Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage devices. Press Enter to enter the submenu screen of the parameters shown in the screen below.
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Description
Allows the system to boot faster by skipping Enabled some POST routine. Disabled Enables or disables the Quiet Boot function. Disabled Enabled When set to Enabled, BIOS setup is in graphical mode and displays only an identification logo during POST and while booting. After booting the screen displays the operating system prompt (such as DOS) or logo (such as Windows). If any error occurs while booting, the system automatically switched to text mode. Activates the Numeric Lock function upon booting. Enable this parameter if you intend to use a mouse or trackball with a PS/2 interface. Off On Auto Enabled Diabled
Option
When this parameter is Enabled, you will be Enabled Disabled prompted when an error is detected during boot up. When set to Disabled, the system will boot with no intervention, if possible.
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Description
When this parameter is Enabled, you will be Enabled prompted to press F2 to run BIOS during Disabled boot up. Allows BIOS to scan Flash ROM for user binaries. Disabled Enabled
Option
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Description
Sets the device from which the system will first attempt to boot up. Press Enter to access the Removable Devices submenu. The Removable Devices submenu displays the type of removable devices installed on the system. Sets the device from which the system will attempt to boot up when the first attempt failed. Press Enter to access the CD-ROM Devices submenu. The CD-ROM Devices submenu displays the type of ATAPI CD-ROM installed on the system. Sets the device from which the system will attempt to boot up when the first and second attempts failed. Press Enter to access the Hard Disk Drives submenu. The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives. Sets the device from which the system will attempt to boot up when the first, second and third attempts failed.
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Removable Drives
The Removable Drives submenu displays the type of removable devices installed in the system.
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CD/DVD Drives
The CD/DVD Drives submenu displays the type of ATAPI CD-ROM installed in the system.
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Security
The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords.
Description
Option
Prevents unauthorized access to the BIOS setup Not Installed utility. Installed Not Installed Secures the system against unauthorized use. Installed Once you set this password, you have to type it whenever you boot the system. User password is available only when aSupervisor password is set. Press Enter to change the Administrator password. Press Enter to change the User password. When set to Full Access, allows access to any field in the BIOS setup utility. When set to No Access, user is not allowed to access the BIOS setup utility. When set to View Only, allows access to the BIOS setup utility but fields cannot be changed. When set to Limited, allows access to Date and Time in the BIOS setup utility. Full Access No Access View Only Limited
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Description
Clears the User password. NOTE: This parameter is grayed out when the Administrator password is not set. Enable or disables Boot Sector Virus Protection. Select Enabled to activate security check during POST. Enables or disables NMI control. Disabled Enabled Disabled Enabled Disabled Enabled
Option
After doing this, the system automatically sets the User password parameter to Not Installed.
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Server
The Server menu allows you to configure appropriate settings for monitoring the server.
Parameter System Management Serial Console Features Event Log Configuration Assert NMI on SERR Assert NMI on PERR
Description
Press Enter to access the System Management submenu. Press Enter to access the Serial Console Features submenu. Press Enter to access the Event Log Configuration. Enables or disables the PCI bus SERR (system error) support. Enables or disables the PCI bus PERR (parity error) support. NOTE: This parameter is disabled when the NMI on SERR is disabled. Enabled Disabled Enabled Disabled
Option
Defines the mode of operation if a power loss Stays Off Power On occurs. When set to Stays Off, the system remains off after power shutdown. When set to Power On, the system will turn on after power is restored. Indicates the chassis that controls the speed Other of the system fan.
Chassis Type
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System Management
The System Management submenu displays specific system information. The screen below is for your reference only, system configuration may vary.
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Disabled
Parameter BIOS Redirection Port
Description
Specify the serial port where a hardware console is connected. Selects the baud rate or transfer speed for console redirection.
Option
Disabled Serial A Serial B 19.2 K 9600 38.4 K 57.6 K 115.2 K CTS/RTS XON/XOFF CTS/RTS + CD No Flow Control VT100+ VT-UTF8 PC-ANSI Disabled Serial A Serial B
Baud Rate
Flow Control
Selects a flow control for the system. CTS/RTS: Hardware XON/XOFF: Software CTS/RTS + CD: Hardware + Carrier Detect for modem use Specify the type of remote console.
Terminal Type
Specify the serial port where an ACPI (Advanced Configuration and Power Interface) console is connected.
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Parameter View Event Log Clear Event Log BIOS Event Logging Critical Event Logging
Description
Opens the system Event log file for viewing. Discards all events in the Event log.
Option
Enables or disables the event logging function of the sytem. Enabled Disabled Enables or disables the critical event logging function of the Enabled system. Critical errors are fatal to system operation, these Disabled include PERR, SERR and ECC. Enables or disables the ECC (Error Correcting Code) event Enabled Disabled logging function of the system. ECC tests the accuracy of data as it passes in and out of memory. When this parameter is enabled, single-bit and multi-bit memory errors will be recorded in the event log. Enables or disables the PCI error logging. PCI (Peripheral Enabled Component Interconnect) is a 32-bit bus that supports a 64 Disabled bit extension for new processors, such as Pentium processors. It can run at clock speeds of 33 or 66 MHz. When this parameter is enabled, any PCI device error will be recorded in the event log. Enables or disables the FSB (Front-Side Bus)error logging function of the sytem. Enabled Disabled
Enables or disables the Hublink error logging function of the Enabled system. Disabled
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Exit
Once you have changed all of the set values in the BIOS setup, you should save your chnages and exit BIOS setup program. Select Exit from the menu bar, to display the following sub-menu.
Parameter Save Changes and Exit Discard Changes and Exit Discard Changes Load Setup Defaults
Description
Saves changes made and close the BIOS setup utility. The F10 key can also be used for this operation. Exits system setup without saving any changes. The Esc key can also be used for this operation. Discards changes made in the BIOS setup. The F7 key can also be used for this operation. Loads the default settings for all BIOS setup parameters. Setup Defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly. The F9 key can also be used for this operation. Loads the custom settings for all BIOS setup parameters. Saves the custom settings for all BIOS setup parameters.
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This chapter contains step-by-step procedures on how to disassemble the server system for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Phillips screw driver Flat-bladed screw driver or plastic stick NOTE: The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
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General Information
Before You Begin
Before proceeding with the disassembly procedure, make sure that you do the following: 1. 2. Turn off the power to the system and all peripherals. Unplug the power cable from the system.
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Both DIMMs in a bank must be identical (same manufacturer, CAS latency, number of rows, columns and devices, timing parameters, etc.). Although DIMMs within a bank must be identical, the BIOS supports various DIMM sizes and configurations allowing the banks of memory to be different. WARNING:For the system to function, DIMM modules must be installed or removed in matched pairs, following the socket sequence: DIMM 1B and 1A first, then DIMM 2B and 2A. DIMM modules of the same type, banking, stacking technology, and manufacturer must be installed in the Altos G530 system. The table below lists the supported memory installation based on the memory interleave configuration:
Bank 1 DIMM 1B 512MB 1GB 2GB 512MB 1GB 2GB 512MB 1GB 2GB 512MB 1GB 2GB 512MB 1GB 2GB 512MB 1GB 2GB DIMM 1A DIMM 2B
Bank 2 DIMM 2A 1-way 1-way 1-way 2-way 2-way 2-way 512MB 1GB 2GB 2-way 2-way 2-way
Memory Interleave
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Bank 1 DIMM 1B 512 MB 1GB 2GB 512 MB 1GB 2GB 512 MB 1GB 2GB DIMM 1A DIMM 2B 512 MB (spare) 1GB (spare) 2GB (spare) 512 MB (spare) 1GB (spare) 2GB (spare)
1. 2.
Press the holding clips on both sides of the socket outward to release the DIMM. Gently pull the DIMM upward to remove it from the socket.
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2.
Hold the handle on front of the power supply module while pressing your thumb on the release latch. Slide the power supply module out from the empty bay.
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Chapter 4 Troubleshooting
This chapter provides troubleshooting information for the Altos G530: POST Beep Codes BIOS Beep Definitions Power-On Self-Test (POST) Error Message Event Log of IPMI Index of Error Symptoms POST Error Message
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Description Parity error in base memory (first 64KB block) Base memory read/write test error Timer not operational Processor failure 8042 GateA20 cannot be toggled (memory failure or not present) Exception interrupt error Display memory R/W error ROM checksum error CMOS shutdown register test error Cache memory test failed
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Beep Code 1, 2, or 3
Error Description Make sure the memory module are properly steaded on the DIMM slots. Make sure the memory modules comply with the system requirements. Make sure the memory modules have been populated according to the system requirement.
4-7, 9-11
Indicates a fatal error. Consult your system manufacturer. If beep codes are generated even when all PCI cards are absent, consult your system manufacturer technicals support. Check for a malfunctioning add-on card. If beep codes are not generated when all PCI cards are absent, one of the add-on card is causing the mulfunction. Insert the card back into the system one at a time until the problem happens again.
Make sure the video adapter is properly steaded on the expansion slot. If the video adapter is in integrated part of the mainboard, the board may be faulty.
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Recharge the battery. Check the keyboard interface circuit or change the keyboard.
Enter SETUP and change the setting of IRQ12 Replace the disk drive or the hard disk controller. Check the HDD cable connections and CMOS setup configurations.
IDE Drive 0 Error IDE Drive 1 Error IDE Drive 2 Error IDE Drive 3 Error
The hard disk drive may be bad, or not compatible with IDE industrial specification.
Replace the disk drive or the hard disk drive controller. Check the HDD cable connections and CMOS setup configuraiton. Replace the diskette drive.
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Diskette Drive Controller Error This error is caused by any of the following: 1. The power supply cable is not connected to the diskette drive connector. 2. The diskette drive cable is not plugged to the diskette drive interface on the system board. 3. The diskette drive controller is defective. CPU Clock Mismatch The user has changed CPU frequency.
On-board Serial Port 1 Conflict(s) On-board Serial Port 2 Conflict(s) On-board Parallel Port Conflict(s)
Onboard serial port address conflicts with the add-on card serial port.
Onboard parallel port address conflicts with the parallel port of add-on card.
Change onboard parallel port address in CMOS SETUP or set the parallel port address of add-on card to others. Check RTC circuit or replace the RTC. Replace the onboard lithium battery. Run Setup again and reconfigure the system. Run EISA configuration utility (ECU) to restore the original EISA configuration data.
Real Time Clock Error CMOS Battery Bad CMOS Checksum Error NVRAM checksum Error
POST detects a real-time clock error. CMOS battery power lost. CMOS RAM error. The NVRAM in the EISA model contains EISA configuration information. Accidental data writes in the NVRAM area causes an error. POST detects the error and displays the corresponding error message. On Board device resources (ex. IRQ, DMA, I/O Address) conflict. PCI device may be bad. Some system resources conflict with the resources required by the PCI device. Wrong IRQ setting for the PCI device. The I/O expansion ROM fails to allocate for the PCI device.
Try to reassign or disable on board device resources. Check the PCI card. Replace if bad. Run Setup to reconfigure the system Run Setup to reconfigure the system. Change the I/O expansion ROM address.
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Restart system CPU fan connector CPU fan CPU CPU fan CPU Restart system Fan connection Fan CPU System board
CPU Temperature Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-critical Going High Upper Critical Going Low Upper Critical Going High CPU Voltage Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-Critical Going High Upper Critical Going Low Upper Critical Going High CPU Fan Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-Critical Going High Upper Critical Going Low Upper Critical Going High System Board Temperature Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-Critical Going High Upper Critical Going Low Upper Critical Going High
System board temperature is abnormal. Please refer to note for threshold setting.
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Type Room Temperature Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-Critical Going High Upper Critical Going Low Upper Critical Going High System Board Voltage 1.5V/1.8V/2.5V/2.85V for SCSI 1/ 3.3V/3.3V Standby/5V/2.85V for SCSI 2/12V/-12V/Cache 1/2/Cache 3/4/5V Standby Lower Critical Going Low Lower Critical Going High Upper Non-critical Going Low Upper Non-Critical Going High Upper Critical Going Low Upper Critical Going High Keyboard/Mouse Fuse USB1/USB2/USB3/USB4 Fuse
Description Room temperature is abnormal. Please refer to note for threshold setting.
System board voltage is abnormal. Please refer to note for threshold setting.
Power supply Remove some devices which are using voltage to reduce system loading System board
Indicate the current of keyboard/ mouse is over the system limit Indicate the current of devices connected in USB1/USB2/USB3/ USB4 is over the system limit Indicate the current of devices connected in SCSI 1/SCSI 2 is over the system limit Power supply is dead Chassis fan is dead POST is not completed Problem in loading OS OS hangs, after loaded System hangs, setting is No Action
Keyboard/Mouse Devices connected in the designated USB port Devices connected in the designated SCSI Power supply Chassis fan Check BIOS checkpoints list Hard disk Check BIOS event log Check OS Revise Watchdog settings, if prefers actions automatically carried out by systems. Revise Watchdog settings, if prefers actions other than Reset automatically carried out by systems. Revise Watchdog settings, if prefers actions other than Power Off automatically carried out by systems. Revise Watchdog settings, if prefers actions other than Power Cycle automatically carried out by systems. Rewrite NVRAM Replace NVRAM Replace NVRAM Rewrite NVRAM Replace NVRAM Get the correct password Reset the system, if the problem remains, replace CPU
Power Supply Predictive Failure Chassis Fan Assertion Watchdog BIOS/POST Watchdog OS/Load Watchdog SMS/OS Watchdog Watchdog No Action
NVRAM SDR Checksum Error NVRAM SEL Checksum Error NVRAM FRU Checksum Error EMP Remote Login Password Fail EMP BMC Disable CPU
NVRAM SDR data was damaged NVRAM SEL data was damaged NVRAM FRU data was damaged Password error BMC disables CPU, after detects abnormal status of CPU.
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Description The event data 2 is POST error code. Setup has to lookup the POST message table for displaying the message. Unauthorized access Incorrect user password Incorrect setup password Memory occurs ECC (Error Check & Correction) error, but system is able to correct it automatically
Secure Model Violation Pre-boot Password Violation-User Password Pre-boot Password Violation-Setup Password DIMM/RIMM Correctable ECC Error
Follow the correct procedure to access units Get the correct user password Get the correct setup password No action needed, but if errors reoccur, check the memory. Check memory
DIMM/RIMM Uncorrectable ECC Error Memory occurs ECC (Error Check & Correction) error, and system is unable to fix it. PCI PERR (Parity Error) Error occurs on PCI related onboard chipset while doing parity checking. This error message indicates the onboard chipset location which is bus 1 device 0 and function 1. Please refer to schematics for location of the chipset. Error occurs on device or add on card of PCI slot. Errors occur in hard disk drive Errors occur in drive backplane fan
System board
PCI SERR (System Error) Hard Disk Drive Fault Drive Backplane Fan Fault Assertion
NOTE: Threshold Setting There are 4 levels for threshold setting, Lower Critical, Lower Non-Critical, Upper Non-Critical, Upper Critical. If the value is between Lower Non-Critical and Upper Non-Critical, its normal. If the value is between Lower Non-Critical and Lower Critical or Upper Non-Critical and Upper-Critical, its in a warning area. Upper Critical Going High Upper Critical Warning Upper Non-Critical Normal Lower Non-Critical Warning Lower Critical Lower Critical Going Low
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SCSI Errors
Symptom All SCSI Errors One or more of the following might be causing the problem: A failing SCSI device (adapter, drive, controller) An improper SCSI configuration or SCSI termination jumper setting Duplicate SCSI IDs in the same SCSI chain. A missing or improperly installed SCSI terminator A defective SCSI terminator An improperly installed cable A defective cable
FRUs/Action External SCSI devices must be powered-on before you power-on the server. The cables for all external SCSI devices are connected correctly. If you have attached an external SCSI device to the server, make sure the external SCSI termination is set to automatic. The last device in each SCSI chain is terminated correctly. The SCSI devices are configured correctly.
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Error Message 0146 0150 0160 0161 0180 0181 0192 0193 0194 0195 0196 0197 5120 5121 51A2 51A3 8104 8105 84FF 8500 8501 8502 8504 8505 8506 8508 BSP processor failed BIST
Explaination Insufficient memory to shadow PCI ROM Processor missing microcode -- P0 Processor missing microcode -- P1 BIOS does not support current stepping -- P0 BIOS does not support current stepping -- P1 L2 cache size mismatch CPUID, processor stepping are different CPUID, processor family are different Front side bus mismatch CPUID, processor model are different Processor speeds mismatched CMOS cleared by jumper Password cleared by jumper System cover has probably been opened. System has probably been shut down with the CPUTHRMTRIP# event. Warning! Port 60h/64h emulation is not supported by this USB host controller !!! Warning! EHCI controller disabled. It requires 64bit data support in the BIOS. System event log full Bad or missing memory in slot 3A Bad or missing memory in slot 2A Bad or missing memory in slot 1A Bad or missing memory in slot 3B Bad or missing memory in slot 2B Bad or missing memory in slot 1B All memory marked as failed. Force all memory back online.
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This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Altos G530. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). IMPORTANT: Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted in the printed Service Guide. For Acer AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines. For more detail and update information, please access to this website hppt://aicsl.acer.com.tw/spl/ NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how best to dispose it, or follow the rules set by your regional Acer office on how to return it.
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Exploded Diagram
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