Professional Documents
Culture Documents
E75.20
User Guide
13 September 2011
2011 Check Point Software Technologies Ltd. All rights reserved. This product and related documentation are protected by copyright and distributed under licensing restricting their use, copying, distribution, and decompilation. No part of this product or related documentation may be reproduced in any form or by any means without prior written authorization of Check Point. While every precaution has been taken in the preparation of this book, Check Point assumes no responsibility for errors or omissions. This publication and features described herein are subject to change without notice. RESTRICTED RIGHTS LEGEND: Use, duplication, or disclosure by the government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and FAR 52.227-19. TRADEMARKS: Refer to the Copyright page (http://www.checkpoint.com/copyright.html) for a list of our trademarks. Refer to the Third Party copyright notices (http://www.checkpoint.com/3rd_party_copyright.html) for a list of relevant copyrights and third-party licenses.
Important Information
Latest Software
We recommend that you install the most recent software release to stay up-to-date with the latest functional improvements, stability fixes, security enhancements and protection against new and evolving attacks.
Latest Documentation
The latest version of this document is at: http://supportcontent.checkpoint.com/documentation_download?ID=12323 For additional technical information, visit the Check Point Support Center (http://supportcenter.checkpoint.com). For more about this release, see the home page at the Check Point Support Center (http://supportcontent.checkpoint.com/solutions?id=sk65209).
Revision History
Date 13 September 2011 Description First release of this document
Feedback
Check Point is engaged in a continuous effort to improve its documentation. Please help us by sending your comments (mailto:cp_techpub_feedback@checkpoint.com?subject=Feedback on Check Point Mobile for Windows 32bit/64-bit E75.20 User Guide).
Contents
Important Information .............................................................................................3 Introduction to Check Point Mobile for Windows .................................................5 The Installation Process ...................................................................................... 5 Receiving an Automatic Upgrade ........................................................................ 5 Getting Started ........................................................................................................6 Defining a Site ..................................................................................................... 6 Basic Operations ................................................................................................. 8 Connect Window ................................................................................................. 9 Client Icon ..........................................................................................................10 Compliance ........................................................................................................10 Setting up the Client .............................................................................................12 Configuring Proxy Settings .................................................................................12 Secure Domain Logon ........................................................................................12 Configuring VPN .................................................................................................12 Changing the Site Authentication Scheme ..........................................................13 Certificate Enrollment and Renewal ...............................................................14 Importing a Certificate into the CAPI Store.....................................................14 Authenticating with PKCS#12 Certificate File .................................................14 SecurID..........................................................................................................15 Challenge-Response .....................................................................................15 Secure Authentication API (SAA) ...................................................................15 Collecting Logs .....................................................................................................17
Chapter 1
Introduction to Check Point Mobile for Windows
Check Point Mobile for Windows is a remote access client for easy, secure connectivity to corporate resources over the internet, through a VPN tunnel. In This Chapter The Installation Process Receiving an Automatic Upgrade 5 5
SecuRemote After installation, the Client icon appears in the system tray notification area. 5. Double-click the Client icon. If you are prompted to define a site, make a site with the IP address that your system administrator gave you.
Page 5
Chapter 2
Getting Started
In This Chapter Defining a Site Basic Operations Connect Window Client Icon Compliance 6 8 9 10 10
Defining a Site
You must have at least one site to connect to a VPN. If your system administrator pre-configured the client package, you can connect to the VPN site immediately. If not, you must define the site. Before you start, make sure you know how you will authenticate to the VPN and that you have the credentials (for example, password or certificate file). You might also require the gateway fingerprint, to make sure that the client is connecting to the correct gateway. Get this from your system administrator.
To define a site:
1. Right-click the client icon and select VPN Options. The Options window opens.
The first time you open the window, no sites are listed. 2. On the Sites tab, click New.
Page 6
Defining a Site
3. Click Next. 4. Enter the name or IP address of the Security Gateway and click Next.
Wait for the Client to identify the site name. 5. After the client resolves the site, a security warning might open: The site's security certificate is not trusted! While verifying the site's certificate, the following possible security risks were discovered: Ask your system administrator for the fingerprint of the server. If the server fingerprint matches the fingerprint in the warning message, you can click Trust and Continue. If there is no match, consult with your system administrator. 6. The Authentication Method window opens. Select an authentication method according to your system administrator's instructions.
7. Click Next and follow the instructions to enter your authentication materials.
Getting Started
Page 7
Basic Operations
If you selected Secure Authentication API (SAA), an SAA window opens to select the type of SAA and a DLL file to use. See Secure Authentication API (SAA) (on page 15). 8. Click Finish. The client opens a prompt to connect you to the newly created site. 9. Click Yes to connect to the site, or No to save the site details and connect at a different time.
Basic Operations
Right-click the Client icon in the system tray notification area to access basic operations. (Not all options appear for every client status and configuration.) If you are not connected to the VPN, to connect quickly to the last active site, double-click the Client icon. If you are connected to the VPN and you double-click on the Client icon, the Client Overview window opens. To access other basic operations, right-click the Client icon and select an option. Option Connect Function Opens the main connection window, with the last active site selected. If you authenticate with a certificate, the client immediately connects to the selected site. Opens the main connection window and lets you select which site to connect to. Opens the Options window to set a proxy server, choose interface language, enable Secure Domain Logon, and collect logs. Lets you register to a hotspot. After you click this option, open a browser. It will open to the hotspot registration page.
Register to Hotspot
Show Compliance See if your computer is compliant with the Security Policy, and if not, why not and how Report to fix the issue. Show Client Shutdown Client Open the Check Point Mobile for Windows overview. Closes Check Point Mobile for Windows and the VPN connection.
Getting Started
Page 8
Connect Window
You can also access most of these options from the Client Overview.
Connect Window
In the Connect window you authenticate to the VPN. Based on the settings that your administrator configures, you might have options to choose a Site and Gateway, or only a Site.
Getting Started
Page 9
Client Icon
If you use Username and Password, enter your username and password. If you use Challenge Response, enter the first key. When the challenge comes, enter the response. If you use SAA, click Connect and a new window opens for authentication.
While you use the VPN resources, you might have to enter your authentication credentials again. This can occur if you try to access a resource that is on a different gateway and your credentials are not cached.
Client Icon
The Client icon in the system tray notification area shows the status of Remote Access Clients. Icon Status Disconnected Connecting Connected Encryption (encrypted data is being sent or received on the VPN) There is an issue that requires users to take action. You can also hover your mouse on the icon to show the client status.
Compliance
Your administrator can configure checks for your computer or device to make sure it is compliant before you connect to the VPN site. Some examples of what these checks can include are: If your Operating System is supported. If you are logged in correctly. If you have an updated Anti-virus client.
Your computer must be compliant with all checks to access the VPN. If your computer is not compliant, the Client icon looks like this: If your computer is found to be non-compliant based on one check, you cannot access the VPN. In the Client Overview window, it shows that you are not compliant and a message opens. If your computer does not comply based on multiple factors you can see multiple messages.
Follow the instructions in the message to make your computer compliant. If you have questions, contact your administrator.
Getting Started
Page 10
Compliance
You can see a compliance report that shows if your computer is compliant with the Security Policy, and if not, how to fix the issue. To get a compliance report, right-click the Client icon in the system tray and select Show Compliance Report. The compliance check always works in the background, if you are connected to the VPN or not. At any time it can report that your computer has failed a check and is not compliant.
Getting Started
Page 11
Chapter 3
Setting up the Client
In This Chapter Configuring Proxy Settings Secure Domain Logon Configuring VPN Changing the Site Authentication Scheme 12 12 12 13
Manually define proxy - Enter the IP address port number of the proxy. If required, enter a user name and password for the proxy. 5. Click OK.
Configuring VPN
You might have the option to go through the VPN for all your Internet traffic. This is more secure.
Page 12
4. In VPN tunneling, click Encrypt all traffic and route to gateway. Note - In SecuRemote, this option is disabled, If this option is disabled in Endpoint Security VPN or Check Point Mobile for Windows, consult your system administrator. 5. Click OK.
Page 13
B. To renew a certificate:
1. Right-click the client icon in the system tray, and select VPN Options. 2. On the Sites tab, select the site from which you will renew a certificate and click Properties. The site Properties window opens. The authentication method you chose is set and the certificate will be renewed accordingly. 3. Select the Settings tab. 4. Click the Renew button. The CAPI or P12 window opens. 5. For CAPI, choose the certificate you want to renew from the drop-down list. For P12, choose a P12 file and enter its password. 6. Click Renew. The certificate is renewed and ready for use.
If the system administrator instructed you to save the certificate on the computer, import it to the CAPI store. If not, the administrator will give you the certificate file on a USB or other removable media. Make sure you get the password.
Page 14
to the site. For increased security, your administrator might instruct you to save the PKCS#12 certificate to a USB stick or other storage device..
SecurID
The RSA SecurID authentication mechanism consists of either hardware (FOB, USB token) or software (softID) that generates an authentication code at fixed intervals (usually one minute), with a built-in clock and encoded random key. The most common form of SecurID Token is the hand-held device. The device is usually a key FOB or slim card. The token can have a PIN pad, onto which a user enters a personal identification number (PIN) to generate a passcode. When the token does not have a PIN pad, a tokencode is displayed. A tokencode is the changing number displayed on the key FOB. The Remote Access Clients site wizard supports both methods, as well as softID. Remote Access Clients uses both the PIN and tokencode, or just the passcode, to authenticate to the gateway.
Challenge-Response
Challenge-response is an authentication protocol in which one party provides the first string (the challenge), and the other party verifies it with the next string (the response). For authentication to take place, the response is validated.
You might need a DLL file. If your administrator already configured this, then you do not need it. Note - Only users with administrator permissions can replace the DLL.
Page 15
If you select SAA as the authentication in the site wizard, a new page opens where you select the type of SAA authentication and a DLL file, if required.
Page 16
Collecting Logs
If your system administrator or help desk asks for logs to resolve issues, you can collect the logs from your client.
To collect logs:
1. 2. 3. 4. 5. Right-click the Client icon and select VPN Options. Open the Advanced tab. Click Enable Logging. Reproduce the problem. Click Collect Logs. Note - The logs are saved to %TEMP%\trac\trlogs_timestamp.cab. It opens after the logs are collected. This folder is sometimes hidden. If you need to locate this folder, in Control panel > Folder Options > View, select Show hidden files and folders.
Collecting Logs
Page 17