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Out-of-hospital services
Medicare provides benefits for:
consultation fees for doctors, including specialists tests and examinations by doctors needed to treat illnesses, including X-rays and pathology tests eye tests performed by optometrists most surgical and other therapeutic procedures performed by doctors some surgical procedures performed by approved dentists specified items under the Cleft Lip and Palate Scheme specified items for allied health services as part of the Chronic Disease Management program - call Medicare on 132 011 for more information.
You can choose the doctor who treats you for out-of-hospital services.
In-hospital services
Public Patient
If you choose to be admitted as a public (Medicare) patient in a public hospital, you will receive treatment by doctors and specialists nominated by the hospital. You will not be charged for care and treatment, or after-care by the treating doctor. Private Patient If you are a private patient in a public or private hospital, you will have a choice of doctor to treat you. Medicare will pay 75 per cent of the Medicare Schedule fee for services and procedures provided by the treating doctor. If you have private health insurance some or all of the outstanding balance can be covered. You will be charged for hospital accommodation and items such as theatre fees and medicines. These costs can also be covered by private health insurance.
private patient hospital costs (for example, theatre fees or accommodation) dental examinations and treatment (except specified items introduced for allied health services as part of the Chronic Disease Management (CDM) program ambulance services home nursing physiotherapy, occupational therapy, speech therapy, eye therapy, chiropractic services, podiatry or psychology (except specified items introduced for allied health services as part of the Chronic Disease Management (CDM) program acupuncture (unless part of a doctor's consultation) glasses and contact lenses hearing aids and other appliances the cost of prostheses (except External Breast Prostheses covered by the External Breast Prostheses Reimbursement Program) medicines (except for the subsidy on medicines covered by the Pharmaceutical Benefits Scheme) medical and hospital costs incurred overseas medical costs for which someone else is responsible (for example a compensation insurer, an employer, a government or government authority) medical services which are not clinically necessary surgery solely for cosmetic reasons examinations for life insurance, superannuation or membership of a friendly society eye therapy
You can arrange private health insurance to cover many of these servic
Medicare forcing hospitals to improve their customer service In the midst of arguments on the Affordable Health Care programs, it is interesting to delve into this years Medicare push for improved customer service in the hospital venue. Beginning in October, Medicare will hold one percent of their regular reimbursements based on performance. With payments that will total more than $50 million, United States health-care is being forced to improve the quality of their care. The survey is called Hospital Consumer Assessment of Health-care Providers and Services (HCAHPS) and contains 27 pertinent questions about a patients hospital experience. Here is just a sampling of what patients are asked:
Did the nurses and doctors communicate well during your hospital stay? Was your pain well-controlled? Was your room clean? Was the hospital quiet at night? Was the food prepared well, and how was the menu? When discharged from the hospital, did you receive clear follow-up instructions?
Some hospitals are really taking the new Medicare initiative seriously. They are demanding the entire hospital staff attend customer satisfaction seminars. Where many patients remember a physician entering a patients room and treating that patient as if he were merely a medical object and showed little compassion much less any bedside manner, that entire mindset has been changing. Although it is a subjective opinion of what a patient perceives is compassionate, no one can deny the hospital that implements programs such as massage therapy, reflexology, and music therapy. Hospitals have even improved their menus and the way food is presented to patients. In Detroit based hospital Henry Ford, dont be surprised to see such menu choices as tilapia and chicken piccata. Room service and VIP lounges have been introduced with the hopes that patients will give the hospital higher marks. Hospitals will be reimbursed based on 70 percent of actual patient quality care and 30 percent based on patient satisfaction. So besides adding luxurious extras to enhance the rather scary and unsettling hospital experience for patients, besides employing extra customer service training, hospitals are now hiring patient experience consultants to help deal with complaints and add the more compassionate touch to serious medical care. Watch some of the commercials on television where the words compassion, treating the whole patient, and a completely new genre of gentle and personalized medical services are offered often taking the place of the impersonal green and white walls of hospitals in the past. What happens however, in the poorer hospital areas where massages and high paid chefs are not an option in the medical hospital budget? There comes the practical argument that the quality of
care is the most important aspect of healing a patient. These facilities will lose money on Medicare reimbursement because even poor patients want to be treated as a whole person. So far only 67 percent of the patients polled gave top grades to hospitals. Now that is food for thought.
WHAT IS IT? Sometimes called Medicare Part C, Medicare Advantage plans are government-approved health plans sold by private insurance companies that you can choose in place of original Medicare. The vast majority of Advantage plans are managed-care policies such as HMOs or PPOs that require you to get your care from a network of providers. If you join an Advantage plan, the plan will provide all of your Part A (hospital insurance) and Part B (medical insurance) coverage some plans even offer extra benefits like vision, dental and hearing. And most plans include Part D prescription drug coverage too. HOW TO CHOOSE To help you choose a plan, a good first step is to call your doctors and find out which Advantage plans they accept, and which ones they recommend. Then go to the Medicare Plan Finder tool at medicare.gov/find-a-plan and compare those options. When comparing, consider: Total costs: Look at the plans entire pricing package, not just the premiums and deductibles. Compare the out-of-pocket maximums plus the copays and coinsurance charged for doctor office visits, hospital stays, diagnostic tests, visits to specialists, prescription drugs and other medical services. This is very important because if you choose an Advantage plan, youre not allowed to purchase a Medigap supplement policy, which means youll be responsible for paying these expenses out of your own pocket. Drug coverage: Check the plans formulary the list of prescription drugs covered to be sure all the medications you take are covered without excessive co-pays or requirements that you try less expensive drugs first. Extra benefits: Many Advantage plans include dental, vision and hearing benefits, but they are often limited. Out-of-network coverage: Since most Advantage plans limit you to using in-network doctors only, find out whats covered if you have an emergency outside your network area.
Locations: If you dont use any particular doctors and you live in a rural area, make sure the doctors in the plans youre considering are located near you. Also check to see if the hospitals, home health agencies and skilled nursing facilities that the plan covers are nearby too. Retiree benefits: If you have coverage from a former employer, speak with the benefits manager, because signing up for Advantage may void your retiree coverage. GET HELP You can get help by calling Medicare at 800-633-4227. They can do the comparing for you over the phone, and enroll you when youre ready. Another good resource is your State Health Insurance Assistance Program, which provides free Medicare counseling. Visit shiptalk.org, or call 800-677-1116 to locate a counselor in your area. And check out the HealthMetrix Research Cost Share Report at medicarenewswatch.com. This service chooses the best Advantage plans based on health status.
mind that transitional pass-through applies only to the hospital outpatient setting and is temporary in nature.
How can a hospital get reimbursed by Medicare for the cost of the device?
When a procedure is performed on an outpatient basis, if there is no transitional pass-through payment associated with the device, the payment for the device is part of the APC payment for the surgical procedure.
For questions, please contact Stryker Reimbursement Services at 800-698-9985. CPT codes, descriptions and material only are copyright 2002 American Medical Association. All rights reserved. No fee schedules, basic units, relative values or related listings are included in CPT.
Every reasonable effort has been made to ensure the accuracy of the information in this guide. However, the ultimate responsibility for coding and claims submission lies with the provider of services (e.g., physician, hospital or other facility). Stryker Orthopaedics makes no representation, guarantee or warranty, expressed or implied, that this report is error-free or that the use of this information will prevent differences of opinion with third-party payers and will bear no responsibility or liability for the results or consequences of its use. Our recommendations do not guarantee coverage or payment of the technology or procedure. Providers should accurately report the patients condition and the services and supplies they provide to their patients. Reimbursement is dynamic. Coding and payment rates may change from time to time. Providers should also consult with payers and follow their guidelines as appropriate.
3. Cost
How much are your premiums, deductibles, and other costs? How much do you pay for services like hospital stays or doctor visits? Whats the yearly limit on what you pay outof-pocket? Your costs vary and may be different if you dont follow the coverage rules.
5. Prescription drugs
Do you need to join a Medicare drug plan? Do you already have creditable prescription drug coverage? Will you pay a penalty if you join a drug plan later? What will your prescription drugs cost under each plan? Are your drugs covered under the plans formulary? Are there any coverage rules that apply to your prescriptions?
6. Quality of care
Are you satisfied with your medical care? The quality of care and services given by plans and other health care providers can vary. Get help comparing plans and providers
7. Convenience
Where are the doctors offices? What are their hours? Which pharmacies can you use? Can you get your prescriptions by mail? Do the doctors use electronic health records prescribe electronically?
8. Travel
Will the plan cover you in another state or outside the U.S.?