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and other physical cues that help in building trust.With fewer face-to-face meetings it is harder to find opportunities to cement personal relationships.The Internet itself has proven a valuable tool for legal research.So every bit of the firm's intellectual capital is available on line on the firm's intranet. There is also a data base into which all of the firm's court papers are scanned.Technology had really changed everything across the board. It changes how the lawyers communicate with their clients, with other lawyers and in some cases how they communicate with the court.There are more subtle risks. Because clients can send and receive documents to and from their lawyers through e-mail and faxes, they tend to expect instant answers. Sometimes, lawyers say, they long for the days when they had more time to ruminate about problems, or to respond to clients' questions. Cited trends in legal information services;
downsizing of physical libraries increase in percentage of budget allocated to e-content declining average attorney vs. staff ratio increase in professional staff vs. non-professional staff ratio decrease in delivery of training to customer base increase in budgets increase in professional staff a convergence of IT and library science expanded role of the information professional particularly in the area of knowledge management involving client facing activities
litigation technology - numerous uses such as presenting complex issues to juries, to substantially reduce discovery documents review time, and to conduct case management in real time stop wasting technology dollars - firms will begin to align technology projects with business goals and use ROI (return on investment) and other business practices to manage technology investments big firm lawyers go small - reduced technology costs enable young, technology savvy attorneys to acquire superior equipment so they can leave large firms and go out on their own (downside is that at big firms the next generation of leadership (attorneys) is wiped out and also there tends to be reduced technological innovation and competence because those who left probably pushed for cutting edge technology). Blawgs and RSS feeds
constant security threats to networks and personal computers clients fire law firms due to tech shortcomings WiFi, Tablet PC, OneNote and practice specific applications are the next killer apps
As Kenndy cited there are advantages and disadvantages of technology in law firms. KM in law firms improved quality of service, improved speed of service, reduced cost of delivering service.But the security and immigration of brainstormers are problems. Internal knowledge management is started as the start of revolution in New York law firms.New York firms are investing for internal knowledge management.None of them sells advice online but they offer custom publishing to the selected clients.It is comlicated and cutting edge transactions so if the answers are settled, clearetc. the interactive legal advice is also clear and easier.They use their core experinces by KM to reach more clients, to enhance their core practices.Some firms uses client extranet so they allow their clients online billing and accessing to their all documents.With this system each lawyers are allowed to reach electronic access to the firms collective legal knowledge.Day by day New York firms are started to use internal knowledge management efficiently and arrange their strategies according to technology. In Sarajevo everything is new, technology users work to apply new technology to firms so first an ambitions lawyer must learn different aspects of KM.After he/she must come together with his/her colleagues and work on brainstorming about how to apply this new application to their firms.Maybe they can work with universities to apply new aspects of KM.They can search about law firms in different countries as an example to them.
References Portals ans KM, Retrieved April 18, 2012, from http://billives.typepad.com/portals_and_km/2012/04/the-business-value-of-stories-.html Kabene Stefane M., King Philip,& Skaini Nada, Knowledge Management in Law Firms Retrieved April 18,2012 from http://www2.warwick.ac.uk/fac/soc/law/elj/jilt/2006_1/kabene/kabene.pdf KM Retrieved April 15,2012 from http://www2.warwick.ac.uk/fac/soc/law/elj/jilt/2006_1/kabene/kabene.pdf Paule, Camazine & Blumenthal, P.C.,Retrieved 16 April, 2012 from http://www.stlouisdivorcelawyersblog.com/2012/04/video-conferencing---an-alternative-when-anattorney-and-client-are-unable-to-meet-face-to-face.shtml Carroll Margaret Aby, Chandler Dr. Yvonne J. Libraries and Librarians: A link between Legal Information Services and Firm Productivity? Retrieved 18 April, 2012 from www.sla.org/.../librariesandlibrarians.doc