Lotus Notes Install Cleanup Executable (NICE) tool You can use the supplied Notes Install Cleanup

Executable (NICE) tool to clean up a failed install, failed uninstall or failed upgrade. You can also use the tool to uninstall an existing version of Notes, and clean up extraneous files, prior to performing an upgrade install. The tool is available for Lotus Notes 8.x installations on supported Windows platforms only and must be run as an administrator. The NICE tool (nice.exe) is supplied in the Utility subdirectory in the Notes install kit.. The tool removes various files and settings, including registry setting values, program files, and Notes user data files. It obtains the location of applicable files and folders by searching the registry for settings that contain a "xpdInstallLocation" or "XPD_INSTALL_LOCATION" value, such as the following: HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\[UpgradeCode] HKEY_CURRENT_USER\SOFTWARE\IBM\Lotus\Expeditor\[UpgradeCode] HKEY_USERS\.DEFAULT\Software\IBM\Lotus\Expeditor\[UpgradeCode] HKEY_USERS\.DEFAULT\Software\IBM\Lotus\Expeditor\[TARGETUPGRADECODE1] HKEY_USERS\.DEFAULT\Software\IBM\Lotus\Expeditor\[TARGETUPGRADECODE2] HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE3] HKEY_CURRENT_USER\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE3] HKEY_USERS\.DEFAULT\Software\IBM\Lotus\Expeditor\[TARGETUPGRADECODE3] HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE1] HKEY_CURRENT_USER\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE1] HKEY_LOCAL_MACHINE\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE2] HKEY_CURRENT_USER\SOFTWARE\IBM\Lotus\Expeditor\[TARGETUPGRADECODE2] The tool checks to see if Notes processes and services are running. If NICE detects certain processes, you are instructed to shut down Notes. NICE does not close these processes for you. The process list includes the following: notes2.exe ntaskldr.exe notes.exe nlnotes.exe sametime75.exe Note: If soffice.exe is running, end it manually; soffice.exe is not closed automatically when you shut down Notes. If NICE detects certain services, it will stop them. The service list includes the following:: Lotus Notes Diagnostics Multi-user Cleanup Service Lotus Notes Single Logon It then removes the following items: -- Shared DLL files based on the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls registry setting -- Notes workspace directory (for 8.x and higher) -- User's Data Directory/workspace

-- Program files (if the "Remove all program files" checkbox or command line option is enabled) -All "\Program Files\IBM\Lotus\Notes" directory contents are removed except the \Program Files\IBM\Lotus\Notes\Data subdirectory. Note: The above is true only if "Remove Data Files" is not enabled. 11 IBM Lotus Notes, Domino, Domino Designer 8.5.3 Code Drop 2 Release Notes -- Desktop shortcuts -- Notes, Domino Designer, Domino Administrator, and embedded Lotus Symphony desktop shortcuts are removed, as are applicable Start > Programs Shortcuts items. -- Notes data files (if the "Remove all data files" checkbox or command line option is enabled) -- The Notes data directory, as specified in the registry, is deleted. Note: Prior to running the NICE tool consider backing up your Notes client . For details, see "Backing up and restoring Notes client data" in the Notes and Domino wiki. Consider running the NICE tool in the following situations: -- Clean install -- Remove the existing Notes installation, and clean the registry, to prepare for a clean install. -- Failed install -- Detect the install version from the registry and clean up registry settings and files on the system to prepare for a clean install of the same release. -- Failed upgrade -- Detect the install version from the registry and clean up registry settings and files on the system to prepare for a clean install or the upgrade release. -- Failed uninstall -- Detect the version from the registry and clean up registry settings and files on the system to prepare for a clean install. For all situations, the following occurs: -- If a Notes version is not detected in the registry but files exist in the default location , you are prompted to remove those files from disk. For example, if there is no entry for Notes in the Add/Remove Programs dialog, NICE will detect if there is a key in registry HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Notes, get the PROGDIR and DATADIR information from the registry, and do the deletion. If there is no key in HKEY_LOCAL_MACHINE\SOFTWARE\Lotus\Notes, NICE will do nothing. -- If there is no Add/Remove Programs entry for Notes but there are registry keys in either HKCU\Software\Lotus\Notes\Installer or HKLM\Software\Lotus\Notes, you can remove those registry settings. For example, if there is no Add/Remove Programs entry for Notes, NICE will get the PROGDIR and DATADIR information from HKLM\Software\Lotus\Notes and continue to remove program files, remove shortcuts, and clean the registry. Running the tool Once you understand exactly which files and settings the tool will remove, run the Notes Install Cleanup Utility (NICE) tool as follows: Note: Consider backing up the user's files prior to running the tool. See "Backing up and restoring Notes client data" in the Lotus Notes and Domino wiki for information on file backup.

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Log in to the Windows operating system as an administrative user and ensure that Notes is not running. 2. Locate and run the NICE tool; simply double-click the nice.exe executable from the Notes install kit's Utility subdirectory or run nice.exe in a command line. The tool is supplied in the Utility subdirectory of the Notes install kit. The tool checks for an existing Notes installation, informs you what version is installed, and enables you to specify removal options.

2. Optionally enable Remove all program files to remove applicable files and folder in the \Program Files\IBM\Lotus\Notes directory. Note: All "\Program Files\IBM\Lotus\Notes" directory contents are removed except the \Program Files\IBM\Lotus\Notes\Data subdirectory. 3. Optionally enable Remove all data files to remove the user's data directory, as specified in the registry. 4. Click Remove to delete the files impacted by the above options. Note: If neither option is enabled, the tool only removes the registry entries and stops services; and leaves all the files on disk.. 5. Respond to any confirmation prompts. 6. A progress bar indicates the progress of the cleanup process. When cleanup is complete the NICE user interface closes.