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United World Peace Mission to Lokya Key Terms 1) Non-Profit Organization (NPO) a) A company thats goals are to be focused

d on their mission and vision statements rather than profit, making no profit. 2) Social Marketing a) The systematic application of marketing, along with other concepts and techniques, to achieve specific behavioral goals for a social good. 3) Focus Group a) A form of qualitative research in which a group of people are asked about their perceptions, opinions, beliefs, and attitudes towards a product, service, concept, advertisement, idea, or packaging. 4) Primary Sector a) The area of business activity that is situated with raw materials and natural resources 5) Secondary Sector a) The area of business activity that is situated with creating a finished, tangible product: production and construction 6) Tertiary Sector a) The area of business activity that is situated with services to the public, also known as the service industry 7) Mission Statement a) A statement of the purpose of a company or organization. The mission statement should guide the actions of the organization, spell out its overall goal, provide a path, and guide decisionmaking. 8) Aim a) Where the business wants to go in the future, its goals. It is a statement of purpose 9) Autocratic a) A ruler that has absolute power, taking no account of other people's wishes or opinions. 10) Tall Organization a) a tall structure results in one long chain of command similar to the military 11) Wide Organization a) Fewer management levels, with each level controlling a broad area or group. Flat organizations focus on empowering employees rather than adhering to the chain of command 12) Hierarchy a) An arrangement of items (objects, names, values, categories, etc.) in which the items are represented as being "above," "below," or "at the same level as" one another 13) Narrow Span of Control a) 14) Infrastructure a) Basic physical and organizational structures needed for the operation of a society or enterprise 15) Civil War a) A war between organized groups within the same nation state or republic or, less commonly, between two countries created from a formerly-united nation state. 16) Motivation a) Motivation is a term that refers to a process that elicits, controls, and sustains certain behaviors. Motivation is a group of phenomena which affect the nature of an individual's behavior, the strength of the behavior, and the persistence of the behavior.

17) External Environment a) The factors outside a business that influence its decisions, for example a sudden slump in the economy 18) Internal Environment a) The conditions, entities, events, and factors within an organization that influence its activities and choices, particularly the behavior of the employees. For example, the leadership style. 19) Force Field Analysis a) An influential development in the field of social science. It provides a framework for looking at the factors (forces) that influence a situation, originally social situations. 20) Situational Leadership Style a) Effective leadership is task-relevant and that the most successful leaders are those that adapt their leadership style to the maturity ("the capacity to set high but attainable goals 21) Public Relations a) The practice of managing the flow of information between an organization and its publics. 22) Operational Objectives a) A short-term goal whose attainment moves an organization towards achieving strategic or longterm goals. 23) Strategic Objectives

a) A broadly defined objective that an organization must achieve to make its strategy succeed. Strategic objectives are, in general, externally focused 24) Financial Rewards a) 25) Nonfinancial Motivation a) Whenever a manager has to satisfy the psychological needs of the subordinates, he makes use
of non-financial incentives. Non- financial incentives can be of the following types 26) Resources

a) Are anything and everything that helps a company operate and do business. This can include the use of human capital, natural resources, tangible resources such as property or production machinery 27) Humanitarian a) Having concern for or helping to improve the welfare and happiness of people. 28) Social Infrastructure a) 29) Botanical Gardens a) A well-tended area displaying a wide range of plants labelled with their botanical names. 30) Chain of Command a) The line of authority and responsibility along which orders are passed within a military unit and
between different units. 31) Distribution a) Product distribution (or place) is one of the four elements of the marketing mix. An organization or set of organizations (go-between) involved in the process of making a product or service available for use or consumption by a consumer or business user.

32) Sole Trader a) A sole proprietorship, also known as the sole trader or simply a proprietorship, is a type of
business entity that is owned and run by one individual and in which there is no legal distinction between the owner and the business.

33) Prenatal Care a) Prenatal care (also known as antenatal care) refers to the regular medical and nursing care
recommended for women during pregnancy

34) Foreign Intervention a) A term for a policy of non-defensive (proactive) activity undertaken by a nation-state, or other
geo-political jurisdiction of a lesser or greater nature, to manipulate an economy or society

35) Unrest a) is a sociological phenomenon, for instance, for example labor unrest or industrial unrest. 36) Critical Path Analysis a) Is an algorithm for scheduling a set of project activities. It is an important tool for effective
project management.

37) Flexible Matrix Structure a) The matrix structure groups employees by both function and product. This structure can
combine the best of both separate structures. 38) Workforce Planning a) Workforce Planning is a continual process used to align the needs and priorities of the organization with those of its workforce to ensure it can meet its legislative, regulatory, service and production requirements and organizational objectives.

39) Workforce Training a) A term used to describe employment initiative services offered by agencies and government programs.

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