NF-e Monitoring In the NF-e Monitoring, with SP20 or later, you can send a status request for up to 49 NF-es

at once directly from the NF-e monitor via Status Checks. Use The NF-e Monitor is a single point-of-entry for monitoring the document and process status of notas fiscais eletrnicas (NF-es), as well as for monitoring communication with government systems and with business partners in business-to-business (B2B) scenarios. It allows you to download the XML files for NF-es, along with all authorization, cancellation, and skipping messages that you are legally required to keep as records. You can also resend messages from this monitor that your system was unable to send due to technical reasons. Features Based on your selection criteria, the monitor by default displays the NF-e Overview tab page, and gives you access to other tab pages. NF-e Overview The tab page Overview lists successfully processed NF-es and NF-e sending failures with their main header data and the status information. This includes the overall document status and the status code from the authorities, as well as possible error messages from the authorities. You can display the invoice details by choosing an NF-e's Access Key column for one list entry or by selecting its line and choosing NF-e Details. The detail view lists both header and item data relevant for the authorities, for example: o o o Status information such as process status, error status, and status code. Information about the NF-e sender and recipient, including their respective tax identifications Invoice item data in SAP ERP, including values and quantities on which the tax calculation is based You can also choose the following functions in the application toolbar: o Processing Log

You can track the overall statuses and error statuses that the system or the authorities have set for an individual NF-e, including the time that each status was set. o XML Download You are required to keep each NF-e and related skipping or cancellation requests in your records. You can also download the XML for these messages to save offline. B2B Statuses You can display all statuses and their timestamps for each NF-e or cancellation message that you sent to your business partner. Status Request If the system fails to retrieve the status information for NF-es, cancellations, or skipping requests because of technical reasons, you can manually send a status request to the authorities. The government is required to keep batch-based NF-e statuses only for a specific period. If you cannot collect the status of NF-es on a batch level, you must request the NF-e status for each NF-e individually. Sending a status request for individual documents is possible only after the time period that you defined in the Customizing has elapsed. As a new function, you can select several NF-es from a list and carry out status checks in the Details of the NFE Monitor. You can also check the status of individual NF-es with this function. On the Status Checks tab page, you can select up to 49 NF-es and receive the SEFAZ status for several NF-es at once. o Force SKIP return from SEFAZ If you receive a 256 or 563 rejection from the authorities (SEFAZ), it means that you are requesting a 'second' skip for this ID-number of this NF-e. This problem happens only if the SKIP request was delivered to SEFAZ and the response from SEFAZ invalid, such as a 999 status or communication error. To clarify the SEFAZ status 102 you must set the ERP/NFE status manually. Choose finish skipping in the details view of the skipped NFE and a popup will appear with input fields for the data from the SEFAZ web site:

Protocol number Date/time of authorization

The protocol number proves that the skipping was successful at SEFAZ. Further, the following entry about the skipping is archived: The protocol data (skip NF-e) was entered manually by the user due to communication problems with SEFAZ. By choosing a Batch Number in the NF-e Overview list, you can navigate to the details display of the Batch Monitor for the selected NF-e batch. Signature Errors The tab page Signature Errors lists all messages from the overview page that encountered a signature error. This could be caused by the unavailable Web service for signing NF-es, cancellations, or skipping requests. o o The error details are specified in the Error Status column. You can restart the signing process by selecting a signature error line and choosing Restart. Cancellation Errors Cancellation Errors tab page displays all NF-es that the system failed to cancel. o The reason for each error is specified in the Error Status column. You can continue to research the problem or solve it based on the status information. You can resend a cancellation request by selecting its line and choosing Restart. Skipping Errors The Skipping Errors tab page displays all NF-es that the system failed to send. The authorities require consecutive numbers for the NF-es in your records. When the authorities reject a NF-e, it uses up a number that cannot be reused again. To inform the authorities about the gap in the consecutive numbering, you must request the skipping of the used number. The skipping request process is initiated by canceling the NF-e in the ERP feeder system. o The reason for the failed skipping is specified in the Error Status column. You can continue to research or solve the problem based on the status information.

You can resend a skipping request by selecting its line and choosing Restart. Outbound B2B Errors The Outbound B2B Errors tab page displays all NF-es for your business partners that the system failed to send. o The reason for the failure is specified in the Error Status column. You can continue to research or solve the problem based on the status information. You can resend a NF-e to the business partner by selecting its line and choosing Restart. ERP Status Update Errors The ERP Status Update Error tab page displays all NF-es that were not processed by the ERP system. o ERP status update error (0) The reason for the failure is specified in the ERP Error column. To see the description of the ERP error, click on the error and open the application log popup window. You can continue to research or solve the problem based on the information in the message log. You can resend the NF-e to the ERP system by selecting its line and choosing Update. Deletion of ERP Errors If you still receive an ERP update error (for example, 109) after making sure that the NF-e's ERP status is correct and matches the SAP NFE status (for example, 101#NF-e Cancellation Authorized), you can choose Delete to delete the selected ERP error. After deletion, an application log entry indicates that the deletion was an intentional decision. Only the ERP error is deleted and not the NF-e. Check the ERP and NFE systems manually to avoid inconsistencies before you delete an ERP error. After you manually delete an ERP error, it is no longer possible to update the NF-e status in ERP Other Errors On the Other Errors tab page, all NF-es with errors are listed that do not belong in the above categories and cannot be processed in the NF-e Monitor. These remaining errors can either be processed in the Batch Monitor, or they are sent back to the ERP system.

Error Status 10 = Validfation errro 31-46 = Batch Errors 57-58 = Gap Errors 71-75 = Error from Authorities Status Checks On the Status Checks tab page, you can check the SEFAZ status of up to 49 NF-es at once. For individual NF-es, also check Status Request in the NF-e Overview above. Activities You can access the NF-e monitor in the core application of SAP NFE via one of the following options: You can call up the specific menu NF-e Monitor from the user role /XNFE/USERMENU/(NF-e User Menu) You can navigate to the menu option in the navigation structure of the NF-e Main Menu for the SAP NFE core application. You can access this option from the user role by choosing Monitor NF-e.