ITM5000Mid-term Name___________________________________ MULTIPLECHOICE. Choosetheonealternativethatbestcompletesthestatementoranswersthequestion. 1) Theaveragenumberofticketssolddailyonlineisanexampleof: 1) _______ A) rawdata. B) input. C) meaningfulinformation. D) output. 2) Thefieldthatdealswithbehavioralissuesaswellastechnicalissuessurroundingthe 2) _______ development,use,andimpactofinformationsystemsusedbymanagersandemployeesinthe firmiscalled: A) managementinformationsystems.

ntinformationsystems. B) informationsystemsarchitecture. C) informationsystemsliteracy. D) informationtechnologyinfrastructure. 3) Theuseofmultiplecomputerslinkedbyacommunicationsnetworkforprocessingiscalled: 3) _______ A) centralizedprocessing. B) gridcomputing. C) distributedprocessing. D) client/servercomputing. 4) Digitalsubscriberlines: 4) _______ A) operateoverexistingtelephonelinestocarryvoice,data,andvideo. B) arevery-high-speeddatalinestypicallyleasedfromlong-distancetelephonecompanies. C) haveuptotwenty-four64-Kbpschannels. D) operateovercoaxiallinestodeliverInternetaccess. 5) Thevaluechainmodel: 5) _______ A) categorizesfourbasicstrategiesafirmcanusetoenhanceitsvaluechain. B) categorizesfiverelatedadvantagesforaddingvaluetoafirmsproductsorservices. C) helpsafirmidentifypointsatwhichinformationtechnologycanmosteffectivelyto enhanceitscompetitiveposition. D) seesthesupplychainastheprimaryactivityforaddingvalue. 6) Thethreeprincipallevelsofhierarchieswithinabusinessorganizationare: 6) _______ A) seniormanagement,operationalmanagement,andworkers. B) management,dataworkers,andoperationalmanagement. C) seniormanagement,middlemanagement,andoperationalmanagement. D) management,knowledgeworkers,andserviceworkers. 7) AVPN: 7) _______ A) ismoreexpensivethanadedicatednetwork. B) providessecure,encryptedcommunicationsusingTelnet. C) isanInternet-basedservicefordeliveringvoicecommunications. D) isanencryptedprivatenetworkconfiguredwithinapublicnetwork. 8) Towhatcompetitiveforcedidtheprintedencyclopediaindustrysuccumb? 8) _______ A) Customersbargainingpower B) Lowcostofentry C) Substituteproductsorservices D) Positioningandrivalryamongcompetitors

9) Whichofthefollowingisacross-functionalbusinessprocess? A) Fulfillingacustomerorder B) Identifyingacustomer C) Hiringanemployee D) Creatinganinvoice 10) Accessisa: A) DBMSfordesktopsystems. B) DBMSforsmallhandheldcomputingdevices. C) DBMSformidrangecomputers. D) popularopen-sourceDBMS. 11) Bandwidthisthe: A) numberofcyclespersecondthatcanbesentthroughamedium. B) numberoffrequenciesthatcanbebroadcastthroughamedium. C) differencebetweenthehighestandlowestfrequenciesthatcanbeaccommodatedona singlechannel. D) totalnumberofbytesthatcanbesentthroughamediumpersecond. 12) Thesiximportantbusinessobjectivesofinformationtechnologyare:newproducts,services,and businessmodels;customerandsupplierintimacy;improveddecision-making;competitive advantage;operationalexcellence,and: A) improvedbusinesspractices. B) improvedefficiency. C) flexibility. D) survival. 13) Anexampleofautonomiccomputingis: A) programminglanguagesthatallownon-programmerstocreatecustomapplications. B) softwareprogrammedtorunonanyhardwareplatform. C) cellphonestakingonthefunctionsofhandheldcomputers. D) virusprotectionsoftwarethatrunsandupdatesitselfautomatically. 14) Theprimarystoragetechnologiesare: A) storagenetworks,magneticdisks,harddisks,andopticaldisks. B) harddrives,removabledrives,storagenetworks,andmagnetictape. C) harddrives,magnetictape,magneticdisk,andopticaldisk. D) storagenetworks,magnetictape,magneticdisk,andopticaldisk. 15) Whichtypeofsystemwouldyouusetodeterminethefivesupplierswiththeworstrecordin deliveringgoodsontime? A) MIS B) DSS C) ESS D) TPS 16) Whatwouldbeareasonforusingaworkstationratherthanapersonalcomputer? A) Whenyouneedtoaccessanetwork B) Whenyouneedtoserveapplicationsanddatatoclientcomputers C) Whenyouneedmorepowerfulcomputationalabilities D) Whenyouneedtoshareresources 17) Thelogicalviewofadatabase: A) presentsdataastheywouldbeperceivedbyendusers. B) presentsanentryscreentotheuser. C) showshowdataareorganizedandstructuredonthestoragemedia. D) allowsthecreationofsupplementaryreports.

9) _______

10) ______

11) ______

12) ______

13) ______

14) ______

15) ______

16) ______

17) ______

18) Theprocessofstreamliningdatatominimizeredundancyandawkwardmany-to-many 18) ______ relationshipsiscalled: A) normalization. B) datascrubbing. C) dataadministration. D) datacleansing. 19) ________systemsarethoseinwhichdevelopmentoccursatthehomebasebutoperationsare 19) ______ handedovertoautonomousunitsinforeignlocations. A) Decentralized B) Networked C) Duplicated D) Centralized 20) Wal-Martscontinuousreplenishmentsystemallowsitto: 20) ______ A) provideanefficientcustomerresponsesystem. B) strengthencustomerintimacy. C) providemasscustomization. D) achieveeconomyofscale. 21) TheWiMaxstandardcantransmituptoadistanceofapproximately: 21) ______ A) 30miles. B) 5miles. C) 500meters. D) 30meters. 22) Asdiscussedinthechapteropeningcase,theYankeesuseofinformationsystemsintheirnew 22) ______ stadiumcanbeseenasanefforttoachievewhichoftheprimarybusinessobjectives? A) Operationalexcellence B) Survival C) Improveddecisionmaking D) Customerandsupplierintimacy 23) Arelocationcontrolsystemthatreportssummariesonthetotalmoving,house-hunting,and 23) ______ homefinancingcostsforemployeesinallcompanydivisionswouldfallintothecategoryof: A) executive-supportsystems. B) knowledgemanagementsystems. C) transactionsupportsystems. D) managementinformationsystems. TRUE/FALSE. WriteTifthestatementistrueandFifthestatementisfalse. 24) Seniormanagementisresponsiblefordirectingtheday-to-dayactivitiesofthebusiness. 24) ______ 25) Abusinessmodeldescribeshowacompanyproduces,delivers,andsellsaproductorserviceto 25) ______ createwealth. 26) TheeffectoftheInternethasbeentoraisebargainingpoweroversuppliers. 26) ______ 27) Informationtechnology(IT)consistsofallthehardwarethatafirmneedstouseinorderto 27) ______ achieveitsbusinessobjectives,whereasinformationsystemsconsistofallthehardwareand softwareneeded. 28) TheDomainNameSystem(DNS)convertsIPaddressestodomainnames. 28) ______ SHORTANSWER. Writethewordorphrasethatbestcompleteseachstatementoranswersthequestion. 29) ________isdatathathasbeenshapedintoaformthatismeaningfultohumanbeings. 29) _____________ 30) A(n)________isaneasy-to-usesoftwaretoolfordisplayingWebpagesandfor 30) _____________ accessingtheWebandotherInternetresources. 31) Qualitycontrolisseenasanendinitselfin________. 31) _____________ 32) A(n)________isaboxconsistingofaradioreceiver/transmitterandantennasthatlinks 32) _____________ toawirednetwork,router,orhub.

 33) A(n)________isastructuredsurveyoftheaccuracyandlevelofcompletenessofthe datainaninformationsystem. 34) Encouragingemployeestoadapttonewbusinessprocessesisonefactorof________.

33) _____________

34) _____________

ESSAY. Writeyouranswerinthespaceprovidedoronaseparatesheetofpaper. 35) Identifyanddescribeatleastfourbusinessbenefitsofcollaboration?Whichdoyoufeelisthemost importantandwhy?

 36) Howdoespacketswitchingwork? 37) DiscusstheimpactoftheInternetonthecompetitiveforcesmodel.

38) Describeatleastthreeofthegeneralinformationskillsessentialforallbusinesscareers.