Professional Documents
Culture Documents
A PROJECT REPORT Submitted to Mahatma Gandhi University In partial fulfillment of requirement for the award of Bachelors degree in business administration (BBA) Submitted by
HINA SHAIKH
(Enrollment no. 090084D103 REG NUMBER. 21954) (Under the guidance of Mrs. Sindhu Divakaran)
ACKNOWLEDGEMENT
I wish to express my sincere thanks and heartfelt gratitude to Mrs. Sindhu Divakaran for providing guidance and assistance in conducting this study. I take this opportunity to extend my sincere gratitude and thanks to the entire staff of National Biscuit Industries Ltd. SAOG (NABIL) for their co-operation. I have great pleasure in expressing my gratitude to our esteemed Prof. Aravindhakshan and to Dr. K. Vijay Kumar, Centre Coordinator of Department of University Studies and to all the faculty members of this institute.
HINA SHAIKH
DECLARATION
I, Hina Shaikh, third year BBA student of Mahatma Gandhi University, Polyglot Institute, Muscat, Oman do hereby declare that this management project titled "A STUDY OF RECRUITMENT PROCESS IN NABIL FACTORY " has been prepared by me, under the guidance of Mrs. Sindhu Divakaran, faculty of Dept of University studies (MG University), Polyglot Institute, Muscat, Oman in partial fulfillment of the requirement for the award of the degree of Bachelor of Business Administration. I also declare that this project report has not been submitted by me fully or partially for the award of any other degree, Diploma title or recognition before.
Hina Shaikh
Counter Signed Center Coordinator of University Studies Polyglot Institute Muscat Sultanate of Oman
EXCECUTIVE SUMMARY
People form an integral part of the organization. The efficiency and quality of its people determines the fate of the organization. Hence choice of right people and placing them at right place becomes essential. Hiring comes at this point of time in the picture. Hiring is a strategic function for HR department. Recruitment and selection form the process of hiring the employees. Recruitment is the systematic process of generating a pool of qualified applicant for organization job. The process includes the step like HR planning attracting applicant and screening them. This step is affected by various factors, which can be internal as well as external. The organization makes use of various methods and sources for this purpose. Different organization adopts different approaches and techniques for their employees. To know the practical application of the employees hiring process, the analysis of Nabil factory was undertaken.
CONTENTS
PAGE NO. LIST OF TABLE LIST OF CHART CHAPTER 1: INTRODUCTION 1.1 BACKGROUND OF THE STUDY 1.2 MANUFACTURING 1.3 GLOBAL STRATEGIC BUSINESS REPORT CHAPTER -2 STATEMENTS OF THE PROBLEM 2.1 STATEMENT OF THE PROBLEM 2.2 PURPOSE OF STUDY 2.3 OBJECTIVES OF THE STUDY 2.4 HYPOTHESIS 2.5 SCOPE OF THE STUDY 2.6 LIMITATIONS OF THE STUDY CHAPTER 3 THEORITICAL PERSPECTIVES 3.1 INTRODUCTION 3.2 DEFINITION 3.3 PURPOSE AND IMPORTANCE OF RECRUITMENT 3.4 FACTORS AFFECTING RECRUITMEN 3.5 INTERNAL SOURCES 3.6EXTERNAL SOURCES 3.7 RECRUITMENT PROCESS 3.8 METHOD OF RECRUITMENT PROCESS 3.9 EFFECTIVNESS OF RECRUITMENT PROCESS 8 10 10 10 13 16 21 23 25 5 6 5 1 2 2
CHAPTER 4 COMPANY PROFILE 4.1 NATIONAL BISCUIT INDUSTRY LTD SAOG 4.2 HEIRARCHY OF ORGANISATI 4.3 PRODUCT LIST 4.4 ORGANISATION CHART 4.5 HUMAN RESOURCE CHART 4.6 CASH FLOW 4.7 COMPANY OWNER 4.8 FACILITIES PROVIDED 4.9 RECRUITMENT PROCESS OF NABIL 4.10 RECRUTMENT PROCESS CHART OF NABIL CHAPTER -5 METHODOLOGIES 5.1 TITLE OF THE STUDY 5.2 RESEARCH PROBLEM 5.3 RESEARCH METHODOLOGY CHAPTER-6 DATA ANALYSIS 6.1 TABLE 6.2 CHART 6.3 INFERENCE CHAPTER -7 FINDINGS CHAPTER-8 LIMITATION CHAPTER-9 CONCLUSIONS & RECOMMENDATION 55 59 61 38 38 38 40-55 27 27 28 29 30 31 33 33 33 36
40
TABLE SHOWING IF THE EMPLOYEES AT NABIL ARE SATISFIED WITH THE RECRUITMENT SYSTEM
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TABLE SHOWING IF THE RECRUITMENT SYSTEM IS TRANSPARENT AT ALL THE LEVELS OR NOT
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44
TABLE SHOWING IF THE DEPT HEADS ARE CONSTITUTED IN THE INTERVIEW AT THE TIME OF RECRUITMENT PROCESS
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TABLE SHOWING IF THE RESPONDENT AGREE THAT THE DEPT HEAD IS EXPLORING AND IDENTYFING NEW OPPURTUNITIES FOR THE EXISTING EMPLOYEES
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TABLE SHOWING IF THE EMPLOYEES ARE SATISFIED WITH THE BENEFITS GIVEN
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49
10
50
11
TABLE SHOWING IF THE DEPT HEADS ARE INTRESTED IN MOTIVATING THE EMPLOYEES OR NOT
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40
CHART SHOWING IF THE EMPLOYEES AT NABIL ARE SATISFIED WITH THE RECRUITMENT SYSTEM
42
CHART SHOWING IF THE RECRUITMENT SYSTEM IS TRANSPARENT AT ALL THE LEVELS OR NOT
43
44
CHART SHOWING IF THE DEPT HEADS ARE CONSTITUTED IN THE INTERVIEW AT THE TIME OF RECRUITMENT PROCESS
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46
CHART SHOWING IF THE RESPONDENT AGREE THAT THE DEPT HEAD IS EXPLORING AND IDENTYFING NEW OPPURTUNITIES FOR THE EXISTING EMPLOYEES
47
CHART SHOWING IF THE EMPLOYEES ARE SATISFIED WITH THE BENEFITS GIVEN
48
49
10
50
11
CHART SHOWING IF THE DEPT HEADS ARE INTRESTED IN MOTIVATING THE EMPLOYEES OR NOT
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CHAPTER-1 INTRODUCTION
1.1 Background of the study 1.2 Manufacturing 1.3 A global strategic business report
The inspiration for fortune cookies dates back to the 12th and 13th Centuries, when Chinese soldiers slipped rice paper messages into moon cakes to help co-ordinate their defense against Mongolian invaders.
1.2 MANUFACTURING
MIXING: This is a process where all ingredients are put together in right proportion for dough formation. These ingredients are then fed into Mixers where mixing is done and dough is prepared for molding .Major ingredients are flour, fat, sugar and others as per the product one would like to have. MOULDING: In this section we laminate the dough into sheet which then passes down to gauge rollers and sheet thickness achieved for cutting. Here we have a cutter or a molder as per the variety where one gets the shape and sizes of biscuits. BAKING: This is the area where we pass these molded wet biscuit into baking oven .The biscuits are baked on desired temperatures. Various type of heating are available now days as per the convenience and cost .Different type ovens are available COOLING: These baked biscuits are then passed on to cooling conveyors for natural cooling prior to packing .The temperatures are brought down to room temperatures PACKING: These biscuit are then stacked and fed into packing machine for packing. Different packing material are available for packing of these biscuit in different packs .slug packs , pouch pack or family packs etc. These packs are then put into secondary packaging like cartons to be transported to retailers.
represent the largest as well as fastest growing segment in the global biscuits market. Factors contributing to growth include urbanization and increasing awareness among people about the benefits offered by bakery products, among others.
CHAPTER-2
2.1 Statement of the problem 2.2 Purpose of the study 2.3 Objective of the study 2.4 Hypothesis 2.5 Scope of the study 2.6 Limitation
2.4 HYPOTHESIS
H0 = There is no relation between the existing recruitment process and employee motivation. H1 = There is a relation between the existing recruitment process and employee motivation.
CHAPTER 3
THEORITICAL PERSPECTIVES
3.1 INTRODUCTION 3.2 DEFINATION 3.3 PURPOSE AND IMPORTANCE OF RECRUITMENT 3.4 FACTORS AFFCTIONG RECRUITMENT 3.5 INTERNAL SOURCES 3.6 EXTERNAL SOURCES 3.7 RECRUITMENT PROCESS 3.8 METHOD OF RECRUITMENT 3.9 EFFECTIVNESS OF RECRUITMENT PROGRAMME
application in practice the activity extends to the screening applicants as to eliminate those who are not qualified for job
Internal factor
The internal factors also called as endogenous factors are the factors within the organization that affect recruiting personnel in the organization. Some of these are: Size of the organization
The size of the organization affects the recruitment process. Larger organization finds recruitment less problematic than organization with smaller in size. Recruiting policy
The recruitment policy of the organization i.e. recruiting from internal sources and external sources also affect the recruitment process. Generally, recruitment through internal sources is preferred, because own employees know the organization and they can well fit in to the organization culture. Image of the organization
Image of the organization is another factor having its influence on the recruitment process of the organization. Good image of the organization earned by the number of overt and covert action by management helps attract potential and complete candidates. Managerial actions like good public relations, rendering public service like building roads, public parks, hospitals and schools help earn image or goodwill for organization. That is why chip companies attract the larger numbers of application. Image of the job
Better remuneration and working conditions are considered the characteristics of good image of a job. Besides, promotion and carrier development policies of organization also attract potential candidates.
External factors
Like internal factors, there are some factors external to organization, which have their influence on recruitment process. Some of these are given below: Demographic factors
As demographics factors are intimately related to human beings, i.e. employees, these have profound influence on recruitment process. Demographic factors include age, sex, Literacy, economics status etc Labor market
Labor market condition I.e. supply and demand of labor is of particular importance in affecting recruitment process. E.g. if the demand for specific skill is high relative to its supply is more than for particular skill, recruitment will be relatively easier. Unemployment situation
The rate of unemployment is yet another external factor its influence on the recruitment process. When the employment rate in an area is high, the recruitment process tends to simpler. The reason is not difficult to seek. The number of application is expectedly very high which makes easier to attract the best-qualified applications. The reserve is also true. With low rate of unemployment, recruiting process tend to become difficult Labor laws
There are several labor laws and regulations passed by the central and state governments that govern different type of employment. These cover working condition, compensation, retirement benefits, safety and health of employee in industrial undertakings. The child Labour Act, 1986; for example prohibits employment of children in certain employments. Similarly several other acts such as the Employment Exchange Act,1958; The Apprentice Act, 1961; the Factory Act,1948; and The Mines Act, 1952 deal with recruitment.
Legal consideration
Another external factor is legal consideration with regard to employment reservation of jobs for schedule tribes, and other backward class (OBC) is the popular examples of such legal consideration. The supreme court of India has given its verdict in favor of 50 per cent of jobs and seats. This is so in case admission in the educational institutions also.
Employee referrals: This is yet another internal source of recruitment. The existing employees refer to the family members, friends and relatives to the company potential candidates for the vacancies to be filled up in the organization. This source serves as the most effective methods of recruiting people in the organizations because refer to those potential candidates who meet the company requirement known to them from their own experience. The referred individuals are expected to be similar in type in the of race and sex, for example, to those who are already working in the organization Previous applicant: This is considered as internal source in the sense that applications from the potential candidates are already lying with organization. Sometimes the organization contacts though mail or messengers these applicants to fill up the vacancies particularly for unskilled or semiskilled jobs.
ADVANTAGES:
The advantages of the internal source of recruitment include the following: Familiarity with own employees: weaknesses of its
The organization has more knowledge and familiarity with the strengths and own employees than of strange on unknown outsiders. Better use of the talent:
The policy of internal recruitment also provides an opportunity to the organization to make a better use of talents internally available and to develop them further and further.
Economical recruitment:
In case of internal recruitment, the organization does not need to spend much money, time and effort to locate and attract the potential candidates. Thus, internal recruitment proves to be economical, or say, inexpensive. Improves morale:
This method makes employees sure that they would be preferred over the outsiders as and when they filled up in the organization vacancies. A motivator:
The promotion through internal recruitment serves as a source of motivation for the employees to improve their carrier and income. The employees feel that organization feel that organization is a place where they can build up their life-long career. Besides, internal recruitment also serves as a means of attracting and retaining employees in the organization. DISADVANTAGES: The main drawback associated with the internal recruitment is as follows:
Limited choice:
Internal recruitment limits its choice to the talents available within the organization. Thus, it denies the tapping of talents available in the vast labor market outside the organization. Moreover, internal recruitment serves as a means for inbreeding, which is never healthy for the future organizations. Discourage competition:
In this system, the internal candidates are protected from competition by not giving opportunity to otherwise competent candidates from outside the organization. This in turn, develops a tendency among the employees to take the promotion without showing extra performance.
Stagnation of skills:
With the feeling that internal candidates will surely get promoted, their skill in the long run may become stagnant or obsolete. If so, productivity and sufficiency of the organization, in turn, decreases. Creates conflicts:
Conflicts and controversies surface among the internal candidates, whether or not they deserve promotion.
advantages through this source. The time saved in this method can be better utilized elsewhere by the organization. As the organizational identity remains unknown to the job speakers, it, thus, avoid receiving letters and attempts to influence. Advertisement: This method of recruitment can be used for jobs like clerical, technical, and managerial. The higher the position in the organization, the more specialized the skills or the shorter the supply of that resources in the labour market, the more widely dispersed the advertisement are likely to be. For instance, the search for a top executive might include advertisements in a national daily like the Hindu. Some employers/companies advertise their post by giving them post box number of the name of some recruiting agency. This is done to particular keep own identity secret to avoid unnecessary correspondence with the applicants. However the disadvantage of these blind advertisement, i.e., post box number is that the potential job seekers are the hesitant without unknowing the image of the organization, on the one hand, and the bad image/ reputation that the blind advertisement have received because of the organizations that placed such advertisements without position lying vacant just to know supply of labor/ workers in the labor market, on the other. While preparing advertisement, a lot of care has to be taken to make it clear and to the point. It must ensure that some self-selection among applicant take place and only qualified applicant responds the advertisement copy should be prepared by using a four-point guide called AIDA . The letters in the acronym denote that advertisement should attract Attention, gain Interest, arouse a Desire and result in Action. However, not many organizations mention complete detail about job positions in there advertisement. What happened is that ambiguously worded and broad-based advertisements may generate a lot irrelevant application, which would, by necessity, increasing the cost of processing them. Professional Associations: Very often, recruitment for certain professional and technical positions is made through professionals association also called Headhunters. Institute of Engineers, All India Management Association, etc., provide placement service to the members. The
professional associations prepare either list of jobseekers or publish or sponsor journal or magazines containing advertisements for their member. It is particularly useful for
attracting highly skilled and professional personnel. However, in India, this is not a very common practice and those few provide such kind service have not been able to generating a large number of application. Campus Recruitment: This is another source of recruitment. Though campus recruitment is a common phenomenon particularly in the American organizations, it has made rather recently. Of late, some organizations such as HLL, HCL, L&T, Citibank, Cadbury ANZ Grind lays, etc., in India have started visiting educational and training institute/ campuses for recruitment purposes. Many Institutes have regular placement cells / offices to serve liaison between the employer and the students. Tezpur Central University has one Deputy Director (Training and Placement) for purpose of campus recruitment and placement. The method of campus recruitment offers certain advantages to the employer organizations. First, the most of the candidates are available at one place; second, the interviews are arranged at short notice; third, the teaching is also met; fourth, it gives them opportunity to sell the
organization to a large students body who would be graduating subsequently. The disadvantages of this of recruitment are that organizations have to limit their selection to only entry positions and they interview the candidates who have similar education and experience, if at all. Deputation: Another source of recruitment is deputation I.e., sending an employees to another organization for the short duration of two to three years. This method of recruitment is practice in a pretty manner, in the Government department and public sector organization does not have to incurred the initial cast of induction and training. However, the
disadvantages of this of deputation is that deputation period of two/three year is not enough for the deputed employee to provide employee to prove his/her mettle, on the one hand, and develop commitment with organization to become part of it, on the other.
Word-of-mouth: Some organizations in India also practice the word-of-mouth method of recruitment. In this method , the word is passed around the vacancies or opening in the organization. Another form of word-of-mouth method of employee-pinching i.e., the employee working in another organization is offered by the rival organization. This method is economic, in terms of both time and money. Some of the organization maintain a file applications and sent a bio-data by a job seeker. These serve as a very handy as when there is vacancy in the organization. The advantage of this method is no cost involved in recruitment. However, the disadvantages of this method of recruitment are non- availability of the candidates when needed choice of candidates is restricted to a too small number. Raiding or Poaching: This is another sources of recruitment whereby the rival firm by offering terms and conditions, try to attract qualified employees to join the. This raiding is a common feature in the Indian organizations. For instance, service executive of HMT left to join Titan Watch Company, so also exodus of pilot from Indian Airlines to join the private air taxi operator. In fact, raiding has become challenge for the human resource manager. Besides these, walk - ins, contractors, radio and television, acquisitions and merger, etc., art some other sources of recruitment used by organization.
Being a more open process, it is likely to attract a large number of applicants/application. The in turn, widens it option of selection.
With the large pool of applicants, it becomes possible for organization to have talented candidate from the outside. Thus, it introduces new blood in the organization. Opportunity to Select the Best Candidate:
With the large pool of applicants, selection process becomes competitive. This increases prospects for selection the best candidates. Provides healthy competition:
As the external members are supposed to be more trained and efficient. With such a background, they work with the positive attitude and greater vigor. This helps create healthy competition and conductive work environment in the organization. DISADVANTAGES: However, the external sources of recruitment suffer from certain disadvantages too, these are:
As candidates some outside the organization, they are not familiar with tasks, job nature and the international scenario of the organization. Discourage the Existing Employee:
Existing employees are not sure to get promotion. This discourages them to do the hard work. This, in turn, boils down to decreasing productivity of the organization.
Recruitment Planning:
The first involved in the recruitment process is planning. Hire, planning involves to draft a comprehensive job specification for the vacant position, outline its major and minor responsibilities; the skills, experience and qualifications needed; grade and level of pay; starting date; whether temporary or permanent; and mention of special condition, if any, attached to the job to be filled.
Strategy Development:
Once it is known how many with what qualification of candidates are required, the next step involved in this regard is to device a suitable strategy for recruitment the candidates in the organization. The strategic considerations to be considered may include issues like whether to prepare the required candidates themselves or hire it from outside, what type of recruitment method to be used, what geographical area be considered, for searching the candidates, which source of recruitment to be practiced, and what sequence of activities to be followed in recruiting candidates in the organization.
Searching:
This step involves attracting job seeders to the organization. There are broadly two sources used to attract candidates. These are: Internal Sources External Sources.
Screening:
Through some view screening as the starting point of selection, we have considered it as an integral part of recruitment. The reason being the selection process starts only after the application have been screened and short listed. Let it be exemplified with an example. In the Universities, application is invited for filling the post of Professors. Application received in respond to invitation, i.e. advertisement are screened and short listed on the basis of
eligibility and suitability. Then, only the screened applicant are invited for seminar presentation and personal interview. The selection process starts from here, i.e., seminar presentation or interview. Job specification is invaluable n screening. Applications are screened against the qualification, knowledge, skills, abilities, interest and experience mentioned in the job specification. Those who do not qualify are straightway eliminated from the selection process. The techniques used for screening candidates are vary depending on the source of supply and method used for recruiting. Preliminary applications, de-selections tests and screening interviews are common techniques used for screening the candidates.
In view of above, it is necessary for a prudent employed to try answering certain questions like: Whether the recruitment methods are appropriate and valid? Whether the recruitment process followed in the organization is effective at all or not?
Direct Method:
In this method, the representatives of the organizations are sent to the potential candidates in the educational and training institutes. They establish contacts with the candidates seeking jobs. Person pursuing management, engineering, medical, etc. programmers are mostly
picked up the manner. Sometimes, some employer firm establishes with professors and solicits information about student with excellent academic records. Sending the recruiter to the conventions,
seminars, setting up exhibits at fairs and using mobile office to go to the desired centers are some other methods used establish direct contact with the job seekers.
Indirect Method;
Indirect methods include advertisements in the newspaper, on the radio and television, in professional journals, technical magazines, etc. this method is useful when Organization
does not find suitable candidates to be promoted to fill up the higher posts, When the organization want to reach out a vast territory, and When organization wants to fill up scientific, professional and technical posts. The experience suggests that the higher the position to be filled up in the organization, or the skill sought by the sophisticated one, the more widely dispersed advertisement is likely to be used to reach too many suitable candidates. Sometimes, many organizations go for what referred to as blind advertisement in which only Box No. is given and the identity of the organization is not disclosed. However, organizations with regional or national repute do not usually use blind advertisements for obvious reasons. While placing an advertisement to reach to the potential candidates, the following three points need to borne in mind: To visualize the type of the applicant one is trying recruit; To write out a list of the advantages the job will offer; To decide where to run the advertisement , i.e., newspaper with local, state, nationwide and international reach or circulation.
professional bodies pr associations, employee referral or recommendation, voluntary organization, trade banks, labor contractors, etc., to establish contact with the job seekers. Now, a question arises; which particular method is to be used to recruit employee in the organization? The answer to it is that it will depend on the policy of the particular firm, the position of the labor supply, the government regulations in this regard and agreements with labor organizations. Notwithstanding, the best recruitment method is to look first within the organization.
An ethically sound fool-proof telling an applicant all about the job and its position, the firm to enable the candidate to judiciously decide whether or not to apply and join the firm, if selected.
CHAPTER 4
COMPANY PROFILE
4.1 National Biscuit Industries Ltd S.A.O.G 4.2 Members management 4.3 Cash flow 4.4 Recruitment process of NABIL 4.5 Recruitment process chart
MANAGEMENT Chief Executive Officer Finance Manager Plant Manager Human Resource and Administration Manager
4.3 PRODUCT LIST Crackers Cream biscuits Digestive biscuits Glucose Marie Milk & Malt Sweet & Salt Wafers Tea biscuit Mix nut cookies Snack- corn Nice biscuit
VICE - CHAIRMAN
DIRECTORS REPRESENTATIVE
DIRECTOR
DIRECTOR
DIRECTOR
DIRECTOR
C.E.O
FINANCE MANAGER
PRODUCTION MANAGER
PERSONAL ASSISTANCE
HR EXECUTIVE MANAGER
HR ADMINISTRATIVE MANAGER
HR MANAGER RECRUITMENT
RECRUITMENT
FINANCIAL STATEMENT
2010(First Quarter) 2011(First Quarter)
Balance Sheet
Accounts Receivables
2,092.689
2,107.744
3,155.148
3,155.838
3,666.02
3,376.513
Total Assets
6,821.168
6,532.351
3,086.237
3,150.941
1,641.545
1,196.201
Total Liabilities
4,727.782
4,347.142
2,076.668
2,166.601
2,093.386
2,185.209
6,821.168
6,532.351
Cash Flow
173.758
468.117
(3.883)
(25.409)
(263.926)
(442.241)
(94.051)
0.467
111.907
282.592
Job rotation suitable employees are transferred from one position to another which leads to better designation and power as well as responsibilities. Job rotation is done only at the top level management as they require reliable and trustworthy employees EXTERNA L SOURCES OF RECRUITMENT An external source of Recruitment is considered from the combination of the following options: CONSULTANT
Consultants are given the requirement specifying qualifications, experience and all other necessary details. In consultant we consider the employment agencies, educational and technical institute, casual, labor and mail applicants, trade unions and other sources. ADVERTISEMENT
All recruitment advertisements are placed centrally by the HRD Department. The advertisement is drafted by HRD Department in consultation with the concerned Department. All related documents of Advertisements released are maintained in the "Advertisement" file. SELECTION SCREENING/SHORTLISING received from consultants and/or from the advertisements released in
Resumes
Newspaper/Magazine are screened by HRD Department in consultation with the concerned department. INTERVIEW CALL
The shortlisted candidates are contacted for interview through an interview call letter/telephone call/e-mail or through the consultants
INTERVIEW SCHEDULE
Interview schedule is prepared and sent to the concerned Department's HOD, Interview panel and a copy is kept for HRD Department records. The Interview Schedule includes the following requirement. SELCTION OF THE CANDIDATE
The concerned HODs along with the HR manager selects the best candidate among the available applicants for the job OFFER LETTER
The candidate is offered an offer letter which has the salary, travel allowance and housing allowance and once the candidate accepts the offer letter the next step is followed VISA APPLICATION
Once the candidate accepts the offer the company provides them with a visa for 2 yrs that allows them to work in the firm legally.
RESUME DETAIL
NO REQUISITION
EVALUATION PROCESS
REJECTION/HOLD
CHAPTER 5
METHODOLOGY
5.1 TITLE OF THE STUDY 5.2 RESEARCH PROBLEM 5.3 RESEARCH METHODOLOGY
CHAPTER 6
DATA ANALYSIS
6.1 Table 6.2 Chart 6.3 Inference
TABLE 6.1 TABLE SHOWING WHICH SOURCE THE ORGANIZATION MOSTLY RELIES ON SOURCE INTERNAL EXTERNAL TOTAL RESPONSE 12 38 50 PERCENTAGE 24 76 100
CHART 6.1 CHART SHOWING WHICH SOURCE THE ORGANIZATION MOSTLY REPLIES ON
Inference: As we know that the Nabil mostly follows external sources for recruitment, thus, we find that 76 % of the employees say that the organization follows external sources of recruitment and only 24% of the employees say that the organization follows internal source.
TABLE 6.2 TABLE SHOWING IF THE EMPLOYEES AT NATIONAL BISCUIT INDUSTRIES LTD SAOG ARE SATISFIED WITH THE RECRUITMENT SYSTEM
RESPONSE 8 22 8 12 50
PERCENTAGE 16 44 16 24 100
CHART 6.2 CHART SHOWING IF THE EMPLOYEES AT NATIONAL BISCUIT INDUSTRIES LTD SAOG ARE SATISFIED WITH THE RECRUITMENT SYSTEM
INFRENCE: As Nabil follows external sources of recruitment 44% feel that its good because it brings in fresh talent and new ideas will be involved. 16% of the employees feel that the current recruitment system is excellent, 16% of the employees are satisfied and 24% of the employees are not at all satisfied with it because they feel internal recruitment should be given more importance as this can motivate the employees to perform better.
TABLE 6.3 TABLE SHOWING IF THE RECRUITMENT SYSTEM IS TRANSPARENT AT ALL THE LEVELS OR NOT TRANSAPRENCY NOT AT ALL TO SOME EXTENT TO GREAT EXTENT TOTAL RESPONSE 7 30 13 50 PERCENTAGE 14 60 26 100
CHART 6.3 CHART SHOWING IF THE RECRUITMENT SYSTEM IS TRANSPARENT AT ALL THE LEVELS OR NOT
INFRENCE: 60% of the employees that come under the middle level management say that the recruitment process is transparent to some extent where as the top level management (26%) say that the recruitment process is transparent to great extent and only 14% of the employees which belong to the production level management feel that the recruitment process is not at all transparent.
TABLE 6.4 TABLE SHOWING IF THE RECRUITMENT PROCESS IS UNIFORM AT ALL THE LEVEL RESPONSE YES NO VARIES AS PER DEPT TOTAL RESPONSE 12 12 26 50 PERCENTAGE 24 24 52 100
CHART 6.4 CHART SHOWING IF THE RECRUITMENT PROCESS IS UNIFORM AT ALL THE LEVEL
INFRENCE: The above chart shows the uniformity of the recruitment process which shows that 52% of the employees say that the recruitment process depends as per the department and 24% of the employees feel that the recruitment process is uniform at all the levels and the rest 24% of the employees do not feel that its uniform.
TABLE 6.5 TABLE SHOWING IF THE DEPT HEADS ARE CONSTITUTED IN THE INTERVEIW AT THE TIME OF RECRUITMENT PROCESS RESPONSE TOTALLY LINKED PARTIALL LINKED NOT AT ALL TOTAL RESPONDENT 37 13 0 50 PERCENTAGE 74 26 0 100
CHART 6.5 CHART SHOWING IF THE DEPT HEADS ARE CONSTITUTED IN THE INTERVEIW AT THE TIME OF RECRUITMENT PROCESS
Series1
INFRENCE: The above chart shows that 74% of the employees responded by saying that the department heads are totally linked with the interview at the time of recruitment and the rest 26% say that they are partially linked.
TABLE 6.6 TABLE SHOWING IF THE WRITTEN TEST GIVES THE REAL ADVANTAGE OR NOT RESPONSE NOT AT ALL SATISFIED TOTAL SATISFACTION TOTALLY GOOD EXCELLENT TOTAL RESPONDENT 25 15 2 8 0 50 PERCENTAGE 50 30 4 16 0 100
CHART 6.6 CHART SHOWING IF THE WRITTEN TEST GIVES THE REAL ADVANTAGE OR NOT
INFRENCE: The above chart shows that 50% of the employees feel that the written interview test does not give the real personality about the candidates, whereas, 30% of the employees are satisfied with the written test and 16% of the employees feel totally good about it and only 4% are totally satisfied about it.
TABLE 6.7 TABLE SHOWING IF THE RESPONDENTS AGREE THAT THE HR DEPT IS EXPLORING AND IDENTIFYING NEW OPPURTUNITIES FOR THE EXISTING EMPLOYEES RESPONSE YES NO SOMEWHAT TOTAL RESPONDENT 13 22 15 50 PERCENTAGE 26 44 30 100
CHART 6.7 CHART SHOWING IF THE RESPONDENTS AGREE THAT THE HR DEPT IS EXPLORING AND IDENTIFYING NEW OPPURTUNITIES FOR THE EXISTING EMPLOYEES
INFRENCE: The above chart says that 44% of the employees feel that the HR department is not identifying or exploring new opportunities for the employees but 26% of the employees feel it is identifying and exploring new opportunities for them, whereas, 30% of the employees feel that they are somewhat trying to explore new opportunities.
TABLE 6.8 TABLE SHOWING IF THE EMPLOYEES ARE SATISFIED WITH THE BENEFITS GIVEN RESPONSE HIGHLY MOTIVATING MOTIVATING MODERATLY NO RESPONSE TOTAL RESPONDENT 18 15 11 6 50 PERCENTAGE 36 30 22 12 100
CHART 6.8 CHART SHOWING IF THE EMPLOYEES ARE SATISFIED WITH THE BENEFITS GIVEN
Series1
INFRENCE: The above chart shows that a high percent of employees are highly motivated with the benefits given to them (36%) and 30 % find the benefits motivating. But they are those section employees who belong to the top level management. The middle level management who are 22% find the benefits motivating and the 12% of the employees did not respond to it.
TABLE 6.9 TABLE SHOWING IF THE RECRUITMENT PROCESS IS MOTIVATING THE EMPLOYESS OR NOT RESPONSE YES NO SOMEWHAT TOTAL RESPONDENT 10 20 20 50 PERCENTAGE 20 40 40 100
CHART 6.9 CHART SHOWING IF THE RECRUITMENT PROCESS IS MOTIVATING THE EMPLOYEES OR NOT
INFRENCE: The above chart shows that 20% of the employees are satisfied with current recruitment process another 40% are not happy with it and the rest 40% are somewhat happy with the existing recruitment process.
TABLE 6.10 TABLE SHOWING IF THE EMPLOYEES ARE INVOLVED AT DECISION MAKING OR NOT RESPONSES YES NO OCCASIONALLY TOTAL RESPONDENT 5 3 42 50 PERCENTAGE 10 6 84 100
CHART 6.10 CHART SHOWING IF THE EMPLOYEES ARE INVOLVED AT DECISION MAKING OR NOT
INFRENCE: The above chart says that 84% of the employees are occasionally involved in the decision making process, 10% of the employees say that they are involved in the decision making process and 6% say that they are not involved in the decision making process.
TABLE 6.11 TABLE SHOWING IF THE HR DEPT ARE INTRESTED IN MOTIVATING THE EMPLOYEES OR NOT RESPONSES STRONGLY AGREE AGREE NEUTRAL DISAGREE TOTAL RESPONDENT 10 5 30 5 50 PERCENTAGE 20 10 60 10 100
CHART 6.11 CHART SHOWING IF THE HR DEPT ARE INTRESTED IN MOTIVATING THE EMPLOYEES OR NOT
Series1
INFRENCE: The above chart says that 60% of the employees are neutral about the management being interested in employee motivation, 20% of the employees strongly agree with the statement, 10% agree with it and the rest 10% disagree with it.
Test of hypothesis
Statistical test of hypothesis is a process or procedure under which a statistical hypothesis is laid down and it is accepted or rejected on the basis of random sample drawn from the population. The test conducted to accept or to reject the hypothesis are known as statistical test of hypothesis. Commonly used statistical tests are Z-test, T-test, x2 test, F-test. In this study , x2 test is used for testing the hypothesis. The result is summarized below:
Chi square test between the existing recruitment process and employee motivation of
National Biscuit Industries Ltd SAOG
Hypothesis
H0 = There is no relation between the existing recruitment process and employee motivation. H1 = There is a relation between the existing recruitment process and employee motivation.
(Oi-Ei)2 __________ Ei
Computed value
HM EXCELLENT GOOD SATISFIED NOT AT ALL TOTAL 2.88 7.92 2.88 4.32 18
TOTAL 8 22 8 12 50
Solution table
(O-E)2
0.7744 0.0064 0.0144 0.4624 0.36 0.16 0.16 0.36 0.0576 0.7056 0.0576 0.1296 0.16 0.1296 0.16 0.1936
O
2 8 3 5 3 7 2 3 2 4 2 3 1 3 1 1
E
2.88 7.92 2.88 4.32 2.4 6.6 2.4 3.6 1.76 4.84 1.76 2.64 0.96 2.64 0.96 1.44
O-E
(0.88) 0.08 0.12 0.68 0.6 0.4 (0.4) (0.6) 0.24 (0.84) 0.24 0.36 0.04 0.36 0.04 0.44
(O-E) 2/E
0.269 8.080 0.005 0.108 0.15 0.024 0.067 0.1 0.032 0.146 0.032 0.050 0.167 0.050 0.167 0.134 9.575
TOTAL
Table value
Degree of freedom = (Row 1) * (Col 1) Degree of freedom = (4 1) * (4 1) = 9 at 5% significance
Conclusion
A comparison between the calculated value (9.575) and the table value (16.919) of the chisquare reveals that the table value of chi-square is much more than its calculated value. So we accept the null hypothesis that is there is no relationship between existing recruitment process and employee motivation
CHAPTER 7 FINDINGS
FINDINGS
The data analyses that was done on the employees of National biscuit industry ltd SAOG, Showed that only 3.4% of the employees felt that the recruitment process of Nabil was excellent, where as 50% percent of the employees felt its good and 30% of the employees were not satisfied with it.
By the survey done it is shown that the recruitment process of Nabil varies as per the department as responded by 53% of the employees, whereas still 23% of the employees who feel that the recruitment process is uniform and the other 23.4% of the employees say that its not uniform. This proves that the employees are unaware about the recruitment process.
73.4% of the employees said that the department heads are totally linked with the interview at the time of recruitment and only 26.6% of the employees said that the department heads are partially linked.
It shows that only 20% of the employees are happy with the current recruitment system and 40% are not happy with it, whereas, 40% have no issues with the current existing recruitment system.
83.4% of the employees are occasionally involved in the decision making of their respective department and 10% of the employees are always involved with it and only 6.65% of the employees are not involved with the decision making process.
Only 20% of the employees strongly agree that the management is deeply concerned with employee motivation and 10% agree with the statement whereas 60% are playing neutral and 10% of the employees disagree with the statement.
CHAPTER 8 LIMITATION
LIMTATIONS
The most important limitation that was found was that Nabil does not have a flexible recruitment process as they opt for external sources mostly for the recruitment of employees Only at occasions the employees are involved at the time of decision making, only if , the management involves them for the decision making this will motivate the employees more
CHAPTER 9
CONCLUSION AND RECCOMENDATION
CONCLUSION
The globalization of business is forcing managers to struggle with complex issues as they seek to gain or sustain a competitive advantage. National Biscuit Industries Ltd SAOG (NABIL) is one of the large biscuit company in Oman. They enjoy outstanding recruitment and selection practices in each successful employee hired. So, their hires are better fits in their work groups. They also share values, traits and behaviors that are highly regarded for success in the organization. They reach the qualified applicants through the use of innovative recruiting channels. Traditionally, employers have focused on assessment methods that are highly correlated to the content of the job, hence most able to predict ability to perform the required duties and tasks. However, organizations have come to realize that success of the candidate hinges on more than just the ability to carry out tasks and duties well. The foundation of superior performance lies in the synergy created by a close fit with the work group and with the organization culture. No process is complete without an evaluation of its success.
CHAPTER 10
BIBLIOGRAPHY AND ANNEXURE
BIBLIOGRAPHY BOOKS:
1. C.R Kothari: Research Methodology methods and techniques , 2nd edition , New Age International (P) limited , Publishers, 4835/24, Ansari Road, Daryaganj, New Delhi 110002 2. H.R Ramanath, Research Methodology & Operations Research, Himalaya Publishing House , Bangalore, 2010 3. Ranjit Kumar, Research Methodology , 3rd edition , Sage Publication, New Delhi 110002, 2011 4. S.P Gupta, Statistical Methods, Sultan Chand & Sons, New Delhi 110002, 2010 5. Anju Khandelwal, Business Statistics, New Age International Private limited new Delhi 110002 2011 6. Dr J.K. Tyagi, Business Statistical, Khanna Book Publication Co. Private limited New Delhi 110002 7. Tanuja Agarwal, Strategic Human Resource Management, Oxford University Press, New Delhi 110002, 2009 8. Cynthia D. Fisher; Lyle F. Schrenfeldt; James B. Shaw, Human Resource Management, biztantra , New Delhi 110002 , 2009 9. Gary Dessler; Biju Varkkey, Human Resource Management , Manipal Press, New Delhi 11002, 2009
WEBSITES
1) www.nabilbiscuits.com 2) www.wikipedia.com 3) www.askme.com 4) www.google.com 5) www.ehow.com 6) www.air.org
ANNEXURE-1
QUESTIONNAIRE
QUESTIONNAIRE NAME: OCCPATION: AGE: 1) Which source your organization rely heavily on for recruitment? Internal External 2) Are you satisfied with the recruitment system at National biscuit Industry Ltd? Excellent Good Satisfied Not at all 3) Is the recruitment system transparent at all level? Not at all To some extent To great extent 4) Is the recruitment process uniform at all the level? Yes No Varies as per department 5) Whether the department heads are constituted in the interview at the time of recruitment process? Totally linked
Partially linked Not at all 6) Does the written test design gives real advantage or satisfaction? Not at all Satisfied Highly satisfied Moderately Excellent 7) Do you agree that the HR department is also to identify and explore new opportunities for the existing employees? Yes No Somewhat 8) Are you satisfied with the benefits provided by the organization? Yes No Somewhat 9) Does the current existing recruitment process is motivating the employees of Nabil? Highly motivating Motivating Moderately No response
10)
Yes No Occasionally 11) motivating the employees? Strongly agree Agree Neutral disagree Management is really interested in
CHI-SQUARE TEST-X2
a) Chi Square test- A chi-square test is a statistical test commonly used for testing independence and goodness of fit. Testing independence determines whether two or more observations across two populations are dependent on each other (that is, whether one variable helps to estimate the other). Testing for goodness of fit determines if an observed frequency distribution matches a theoretical frequency distribution. In both cases the equation to calculate the chi-square statistic is X2=(Oi-Ei)2 ___________ Ei Where Oi equals the observed frequency and Ei the expected frequency. The results of a chi-square test, along with the degrees of freedom, are used with a previously calculated table of chi-square distributions to find a p-value. The p-value can then be used to determine the significance of the test. The quantity X2 describes the magnitude of the discrepancy between theory and observations. X2 is defined as below: X2 (Oi-Ei) 2
___________
1) Ei is calculated using the following formula: Ei=RT x CT _________ N Where Ei= Expected Frequency RT= Row total for the row containing the cell CT= Column total for the column containing the cell N= Total number of observations 1) Oi has been found out through the Questionnaire The calculated value of X2 is compared with the value for the given degree of freedom at a certain specific level of significance. If the calculated value of X2 is more than the table of X2, the difference between theory and observations is considered to be significance. While comparing the calculated value of X2 with the table value we have to determine the degree of freedom. Degree of freedom means the number of classes to which the value can be assigned randomly or it will without violating the limitation place. The degree of freedom for all the cell frequencies equal to (R-1) x (C-1) where C refers to columns and R refers to rows. In this study X2 is worked out at 95% confidence level. For the purpose of analysis of the relevant data, a null hypothesis and alternative hypothesis is established and the significance level is selected for rejection of null hypothesis. If table value is greater than the calculated value we accept the null hypothesis(Ho) and reject the null hypothesis and accept the alternative hypothesis(H1)
ANNEXURE ABBREVIATION