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reviled, and brutalized their victim 24 hours a day, sometimes for weeks or mont on end. If the authorities felt that the prisoner was basically uncooperative, tt~:" manacled his hands behind his back and chained his ankles, which made.him ((;!"}-pletely dependent on his cellmates for the fulfillment of his basic needs. It was reduction to an animal-like existence in front of other humans which constituted th::o ultimate humiliation and led most reliably to the destruction of the prisoner's imaS',= of himself, Even in his own eyes he became something that was not worthy of t,:: regard of his fellow man. If, to avoid complete physical and personal destruction, the prisoner began
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confess in the manner desired of him, he was usually forced to prove his sincerity '-' making irrevocable behavioral commitments, such as denouncing and implicating h2 friends and relatives in his own newly recognized crimes. Once he had done this '~Jf
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DEVELOPING SELF,AWARENESS
became further alienated from his former self, even in his own eyes, and could seek security only in a new identity and new social relationships. Aiding this process of confessing was the fact that the crimes gave the prisoner something concrete to which to attach the free-floating guilt that the accusing environment and his own humiliation usually stimulated. A good example was the plight of the sick and wounded prisoners of war who, because of their physical confinement, were unable to escape from continual conflict with their interrogator or instructor, and who therefore often ended up forming a close relationship with him. Chinese Communist instructors often encouraged prisoners to take long walks or have informal talks with them and offered as incentives cigarettes, tea, and other rewards. If the prisoner was willing to cooperate and become a "progressive," he could join with other "progressives" in an active group life. Within the political prison, the group cell not only provided the forces toward alienation but also offered the road to a "new self." Not only were there available among the 'fellow prisoners individuals with whom the prisoner could identify because of their shared plight, but once he showed any tendency to seek a new identity by truly trying to reevaluate his past, he received again a whole range of rewards, of which perhaps the most important was the interpersonal information that he was again a person worthy of respect and regard.
SOURCE:
Schein, 1960.
Discussion Questions
1. What specific techniques were used to bring about the destruction of self-awareness among the prisoners? 2. What opposite processes could be used to create the reverse process, that is, a strengthening of the self-concept? 3. Assume that you are charged with the orientation of a cohort of new managers in your organization. How would you help them understand their own strengths and inclinations and how they could best contribute to the firm? 4. What mechanisms do people use, and what mechanisms could the prisoners of war have used, to resist a change in their self-concepts? 5. What could be done to reform or rebuild the self-awareness of these prisoners? What can be done to help individuals without self-awareness to improve that skill?
Computerized Exam
Graduate business school students were all required to take a one-credit-hour current events course. Like other courses in the business school, the final exam was administered on a computer. From a memory bank containing 350 questions, the computer was programmed to select 40 questions for each student, flashing them on the screen one at a time. Students could take the exam any time after the course began in January, whenever they felt ready. Unfortunately, problems arose. When the test was computerized, a "skip feature" was added to the computer program. This feature was designed so that students could pass over a question they didn't want to answer immediately. The question, theoretically, would return to the screen at a later time, simulating the way in which students skip over and then return to questions on a written exam. However, the skip feature didn't work correctly. Instead of recycling skipped questions back to the student, the computer simply threw them out. Thus, the skip feature became a way for students to avoid any questions they couldn't answer.
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