Vmwareview4 100609094954 Phpapp02

VMware View 4 Built for Desktops
AGENDA
The Desktop Revolution is Here What is Driving the Virtual Desktop? VMware View 4 Built for Desktops VMware View 4 Deployment VMware View 4 Next Steps Q&A
Copyright 2009 VMware Inc. All rights reserved. Confidential and proprietary.
The Desktop Revolution is Here
What keeps you up at night?

Information and data is our most How do I maintain or improve desktop management when
Im required to do more with less?
We spend too much time recovering lost data from stolen laptops.
important asset.
I spend a lot of time on desktop support calls. But I

really need to focus on strategic IT initiatives that really add value.
Windows 7 is here, I need to

prepare for it!
It is difficult to respond quickly when employees are mobile and

scattered across the world.
The costs of managing PCs is staggering

For every $1 spent on hardware, companies spend $3 to manage
$3 $3
$1 CAPEX OPEX IDC Study 2009 Source:
Increasing IT costs
Desktop virtualization is the answer now

Conditions are ripe for virtual PCs Wall Street Journal Lower TCO by 50% Ease Windows 7 migration Technology is ready User adoption on the rise Broad partner ecosystem support
VMware is the leader in desktop virtualization
2009
PColP
VMware 1st
Most proven, mature technology Over 1 million seats sold, 7000+ customers Over 1700 channel partners selling View Broadest technology ecosystem
2008
VMware 1st
2006
VDI
2004
2001
ESX
VMware 1st
2000
1999
Workstation
VMware 1st
What is Driving the Virtual Desktop
The desktop dilemma: User Freedom vs IT control
User
Anytime, anywhere access Device, OS and apps diversity Increasing IT costs
IT
Security and compliance risks
Device-centric computing is the problem

Components (Apps, OS, profile and data) bound to device
Data
Virtualization unlocks components

Freedom for users, efficiency and control for IT
Data
Deliver desktops as a managed service
Profile
Persona
Persona
Apps
Persona Apps OS Apps OS Apps OS
OS
Persona
Data
Persona Apps
Data
OS
Benefits of delivering desktops as a managed service
IT Control Desktops and data are secure in datacenter Manage from a central location Reduced Costs
End-User Freedom Desktops tied to end user identity not devices Applications and data available 24/7 Rich desktop experience
Persona Apps OS
Requirements to deliver desktops as a managed service

User Experience
Display, Multimedia, Peripherals, Offline

Management
Provision, Deploy, Broker, Secure Platform, Image, Apps, Persona

Platform
Server, Client, Mobile
VMware View 4 Built for Desktops
VMware View 4 is built for desktops

VMware View 4.0
User Experience
PCoIP Protocol View Multimedia View Display View Direct View Print Offline
Deliver Superior User Experience
Management Simplify Desktop Management

View Manager View Composer ThinApp
Platform Standardize on Leading Platform
vSphere for Desktops
Reduces IT costs
Where do the cost savings come from?

CAPEX Savings
Lower cost Storage and Hardware Concurrent user pricing Delayed Hardware Refresh
VMware View 4 Reduces Desktop TCO by up to 50%
OPEX Savings
Average 50% fewer help desk calls 55% reduced desktop management time Ability to provision users in minutes Patch or update from a single image
Increased Productivity
68% reduced end-user downtime Automated desktop and data backup
VMware View 4 Built to deliver desktops as a managed service

Platform
VMware vSphere for desktops
Management
VMware View Manager Vmware View Composer VMware ThinApp
User Experience
PCoIP Print Multi-monitor display Multimedia USB redirection
VMware View 4 platform features

VMware View 4.0
User Experience
Management
View Manager View Composer vCenter ThinApp
Platform
Features Availability Scalability Performance
Seamless Integration with vSphere

Mature and proven platform Tuned and optimized specifically for hosting virtual desktops Most widely deployed virtualization platform Over 140,000 customers worldwide
Providing higher levels of desktop availability

Reduce downtime for desktops

Availability
High Availability (HA) VMotion Storage VMotion Fault Tolerance

Increase Desktop Availability
Protect critical data and information
Automated backup and data sync
Enterprise class scalability with vCenter

Manage more than 1,000 hosts and up to 10,000 VMs per vCenter instance Save and replicate server profile configurations for faster virtual desktop deployments
Scalability
vCenter
Enterprise Class Scalability
Optimize for desktop delivery

High VM density for desktop workloads Automatically balance desktops across servers for optimal performance Tuned for large concurrent VM boots Optimized for VM suspends and resumes to ensure desktop responsiveness Reduce VM memory requirements for better consolidation and reduced costs
Performance
The VMware View 4 platform benefits

VMware View 4.0
User Experience
Management
Platform
Benefits
Scales for enterprise wide deployments High desktop availability High VM density
VMware View 4 management features

VMware View 4.0
User Experience
Management
Features Provision, deploy and manage desktops centrally Single image management Application virtualization
Platform
Desktop deployment - simple and fast

VMware View 4.0
Create SQL DB Install View Composer Install Connection Server
Deploy Desktops
5 steps to implement
Define CS Admin Install License
Other Vendors
Create Install Install
15+ steps to implement

Build Build
Configure
Install
Run
Run
Install
Run
Install
Install
Configure
Install
VMware View is easier to deploy and manage than competitive offerings The Tolly Group
Single administrative interface

View Manager simple web based interface to create desktops, entitle users, set policies and more
Manage Desktops
Provision desktops in minutes

Automate provisioning from a template On-demand provisioning Multiple types of desktops Persistent, Nonpersistent, Individual Apply group policies
Banner Health was able to provision 2600 users in under 10 days.
vCenter View Manager
Provision Desktops
Template
Secure and Scalable support for desktops and users
Manage Desktops
Scalable for large enterprise deployments

View Manager
Data stored centrally SSL encrypted connections Security Server Integration with SecurID for two-factor authentication Single Sign On Support
Smart Card Proximity Card Biometric authentication
Security Server
Secure brokering and management extended to other platforms

Broker secure connections to other platforms

Manage Desktops
Terminal servers Blade PCs Physical PCs
Balance loads of multiple terminal servers Monitor and audit within View Manager
Separation of user data and base image

User Data Disk Persistent disk to store user data and settings Consistent user experience while maintain tight control and compliance
User Data User Data
Single Image Management
Application Application
Base Image Highly managed OS disk Reduce provisioning time Simplified updates and patches
Operating System Operating System
Optimize storage with View Composer

Traditional VDI
View Composer
VMware View helps reduce storage costs by 70%
Simplify desktop image management

Manage thousands of desktops Streamline desktop management with View Composer

Image Updates
Quick provisioning Simplify update, patch, and upgrade activities while retaining user settings Guarantee updates are applied to every desktop
ThinApp for application virtualization Features

Decouple applications and data from OS Agent-less architecture Wide platform and application support Plug into existing application management tools
Application Virtualization
Operating System
Application
App Files
Application
App Files
Benefits
Minimize the number of desktop images managed Streamline application patch updates Enable the use of multiple versions of applications
Application sandbox Application sandbox
VOS
VOS
Operating System
View Composer with ThinApp

View Composer +ThinApp
Application Virtualization
Redirect all application writes to the user data disk, by default Reduce the number of master images and size of base disk Provide simplified entitlement, deployment, and management of applications Seamlessly update users Reduce storage costs
Application updates are kind of a non-event now Norton Healthcare
VMware View 4 management benefits

VMware View 4.0
User Experience
Management
Benefits Quick and easy deployment Simple, secure, and scalable 50% TCO reduction
Platform
VMware View 4 user experience features

VMware View 4.0
User Experience
Features Flexible Desktop Access Display Protocol Seamless Desktop Experience
Management
Platform
Flexible access to desktops from multiple devices

Traditional PC/Laptop Browser Access
Flexible Desktop Access
Thin Client Support
Windows or repurposed PCs
Browser access on Windows, Linux and Mac
Broad industry support
Provide a superior experience from LAN to WAN using PCoIP

Built for desktops Designed for the LAN and WAN Uses end-to-end software implementation Superior desktop experience from task worker to power user Flexibility to address the widest variety of use cases
Display Protocol
Provide a seamless desktop experience

Rich media and graphics Multimedia redirection Progressive build of graphics
Seamless Desktop Experience
Productivity applications True multi-monitor USB redirection
Enable offline access and mobility

Offline is currently experimental Check-out hosted VM to local physical computer Extend security and encryption policies Heartbeat back to the datacenter; administrators can deactivate if necessary Check in the delta only
Deliver superior user experience across the enterprise

Task Workers Knowledge Workers Power Users
Mobile Users
Static desktop Repetitive tasks Few apps
Personalized desktop Rich user experience Multiple apps
Device flexibility 24x7 access Custom apps Install requirements Best user experience across all apps
Device flexibility Disconnected Multiple apps Best user experience across all apps Remote office
VMware View 4 user experience benefits

VMware View 4.0
User Experience
Benefits Task worker to power user support Seamless user experience LAN, WAN and offline access
Management
Platform
VMware View 4 is built for desktops

VMware View 4.0
User Experience
Deliver Superior User Experience

Seamless PC Experience Task Worker to Power User LAN, WAN, and Offline
Management Simplify Desktop Management

Quick and Easy Deployment
Simple, Secure, Scalable
50% TCO Reduction
Platform Standardize on Leading Platform

Mitigate Risks
High Availability
High VM Density
Reduces IT costs
VMware View 4 Deployment
Customers use VMware View in a variety of ways

Business Continuity and Disaster Recovery Desktops as a Secure, Managed Service Remote or Branch Offices Windows 7 Migration
Provide a continuous availability of desktops Ensure highly available desktop Provide a costeffective, simpler, and more reliable disaster recovery solution
Eliminate the need for moves, adds, or changes Allow third parties to access corporate applications in secure, controlled way Expedite integration of companies in mergers and acquisition scenarios
Provide offshore developers control while keeping IP in the data center Remove the need of IT resources at branch Manage remotely desktops centralized at branch or in corporate datacenter
Reduce high costs, and application compatibility with OS migrations Extend life of existing desktop hardware to access virtual Windows PC desktops Reduce application conflicts and costly application porting
Windows 7 Migration: Ready, Set, Go
..
Virtualize Windows XP or Vista applications using ThinApp Start Windows 7 Pilot Use VMware View to deploy Windows 7 as virtual desktop with full application compatibility
University of Toledo
Challenges
Limited IT resources Difficult to secure information on local hard drives Time consuming application upgrades Limited availability for student lab time No remote access to applications or University resources
Solution
VMware View with View Composer and ThinApp ThinApp on shared network drive Thin clients on campus Both LAN and WAN access
VMware View really extends the boundaries of the university out to our students wherever they arestudents can access their H drives, applications, and network resources even if theyre off campus. Joshua Spencer, Desktop Development, University of Toledo
Results
Over 2000 computers have access to over 30 virtual apps through ThinApp 500 virtual desktops Student labs now available 24 x 7 x 365 from any network connection Upgrades with Thin App take five minutes from single point Able to provision virtual desktop in under two minutes
Norton Healthcare
Challenges
Current architecture was Citrix XenApp with thin clients and wireless carts Poor performance and some apps were not available in this model Providers wanted a similar experience to a normal PC High number of support calls
Solution
VMware View with View Composer Re-use Thin Clients on wireless carts onsite Both LAN and WAN access
Our physicians could go to a thin client, login, access a patient list and then walk down the hall to another thin client, and their patient list would be right where they left it. The staff recognized the benefit of that capability immediately. Brian Cox Director of Customer Service, Norton Healthcare
Results
950 virtual desktops in production 92% reduction in help desk calls Easy to use "follow me" desktop with no application compatibility issues Upgrades accomplished in a fraction of the time High level of end user satisfaction Familiar desktop experience Ability to customize
VMware View 4 Next Steps
Learn more about VMware View 4
More information on VMware View:

http://www.vmware.com/products/view/
Download and evaluate VMware View:

www.vmware.com/download/view/
Take advantage of VMware View service offerings to accelerate your deployments
Use the VMware View TCO calculator:

http://www.vmware.com/products/vi/calculator.html
Overview of VMware View 4 pricing and packaging

View Enterprise vSphere 4 (desktop) vCenter 4 (desktop) View Manager 4 View Composer Offline Desktop1 ThinApp 4 Pricing per seat(concurrent connection)
1
View Premier
$150
$250
Experimental in View 4
Comparison of VMware View 4 competitive feature
VMware View 4 Enterprise class virtualization platform Streamlined installation Simplified management Flexible desktop provisioning Validated reference architectures High-impact user experience
Citrix XenDesktop
Microsoft RDS
Questions and Answers
Thank You!
Appendix
How customers typically start: stage 1

Individual Users Individual Desktop VMs
Pilot group of 50500 users Each user gets a dedicated desktop Leverage existing processes and management
View Manager
How VMware View solution evolves: Stage 2

Individual Users Pool of Virtual Machines
Persistent pool desktops Virtual machine allocated and dynamically personalized
View Manager
How VMware View solution evolves: Stage 3

External Users View Manager Individual Users Pool of Virtual Machines
View Manager
View Manager
Stream Applications
ThinApp
Hear what our customers say about VMware View

With VMware View, I can honestly say that there are months that go by where I dont have to think about the infrastructure because it just works.
Chris House, Senior Network Analyst, Metro Health
Application upgrades are kind of a non-event now .[we] received zero helpdesk calls for the virtual desktops.
Brian Cox , Director of Customer Service, Norton Healthcare
VMware View really extends the boundaries of the university out to our students wherever they are.
Josh Spencer, Team Lead, Desktop Development Group, University of Toledo
We could provide a workstation to any client, in any seat, at any office in the world in just 8 minutes.
Frank Sabatelli, Director of Virtual Technology Infrastructure, IQOR
By using VMware View, we were able to provide a virtual desktop, with all Banner applications functional, to 2,500 users 10 days post merger.
Pat Hanks, Senior Director, Information Services, Banner Health
VMware has a strong partner ecosystem

Protocol / Network
Thin Clients
Management / Security
Servers / Storage
Desktop Service Offerings VMware View 4

Enterprise Class Desktop Design for large-scale production deployments Preliminary design Proof of Concept Prototyping Education End-user pilots for preproduction use
Coming Soon
Strategic Value
Best-practices based implementation
View Assessment VMware View/ThinApp Jumpstarts VMware ICM Education Offerings
View Upgrade Service Plan and Design for VMware ThinApp Plan & Design for VMware View
VMware View Pilot
VMware View Assessment
Adopt
Expand
Standardize
Reduce Desktop TCO by 50%

VMware View: Lowers TCO by 50% Saves $610 per user per year Delivers an ROI of 367% Provides payback in as little as 5.6 months
If you are a large or diverse organization that uses server virtualization, but dont run virtual desktops, you arent thinking hard enough! Michael Rose, IDC
$1.000 $1.500
Annual Cost of Supporting a User/Year
$610 savings per user per year
$500
$0 Traditional PC
IT Help Desk Staff Devices
VMWare View
IT Install Staff IT Admin Staff Server, Storage, Software
Source: IDC White Paper 2009
Unified Management for HW to HW and SW to SW
VMware View Soft Client
Task Workers Knowledge Workers Power Users Physicians Traders
Designers Illustrators 3D Artists Physicians Traders
VMware View Soft Client
PCoIP Integrated Displays
PCoIP Protocol Virtual Machines
PCoIP Protocol Blade/Rack Workstations
VMware View Manager

PCoIP Zero Clients

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VMware View 4 Built for Desktops

The Desktop Revolution is Here

What keeps you up at night?

Im required to do more with less?

I spend a lot of time on desktop support calls. But I

Windows 7 is here, I need to

It is difficult to respond quickly when employees are mobile and

The costs of managing PCs is staggering

$1 CAPEX OPEX IDC Study 2009 Source:

Desktop virtualization is the answer now

VMware is the leader in desktop virtualization

What is Driving the Virtual Desktop

The desktop dilemma: User Freedom vs IT control

Security and compliance risks

Device-centric computing is the problem

Virtualization unlocks components

Deliver desktops as a managed service

Benefits of delivering desktops as a managed service

Requirements to deliver desktops as a managed service

Display, Multimedia, Peripherals, Offline

Provision, Deploy, Broker, Secure Platform, Image, Apps, Persona

Server, Client, Mobile

VMware View 4 Built for Desktops

VMware View 4 is built for desktops

Deliver Superior User Experience

Management Simplify Desktop Management

Platform Standardize on Leading Platform

vSphere for Desktops

Where do the cost savings come from?

VMware View 4 Reduces Desktop TCO by up to 50%

VMware View 4 Built to deliver desktops as a managed service

VMware View 4 platform features

vSphere for Desktops

Features Availability Scalability Performance

Seamless Integration with vSphere

Providing higher levels of desktop availability

High Availability (HA) VMotion Storage VMotion Fault Tolerance

Protect critical data and information

Automated backup and data sync

Enterprise class scalability with vCenter

Enterprise Class Scalability

Optimize for desktop delivery

The VMware View 4 platform benefits

vSphere for Desktops

VMware View 4 management features

vSphere for Desktops

Desktop deployment - simple and fast

15+ steps to implement

Single administrative interface

Provision desktops in minutes

Secure and Scalable support for desktops and users

Scalable for large enterprise deployments

Secure brokering and management extended to other platforms

Terminal servers Blade PCs Physical PCs

Separation of user data and base image

Single Image Management

Optimize storage with View Composer

Single Image Management

VMware View helps reduce storage costs by 70%

Simplify desktop image management

Single Image Management

ThinApp for application virtualization Features