110803-IT-502-V2

Module Name: Course Code: Term: Credit: Maximum Marks:

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IILM Graduate School of Management

Module Manual: Enterprise Resource Planning Academic Year: PGDM/2011-12

Module Name Sector Job Profile Enterprise Resource Planning On completion of this course -Business Analysts students will be able to get -ERP project management jobs in all sectors. team member -User of ERP either in Finance, Sales or Inventory

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1.Introduction to the Module and Module Objective With the increasing need for information fluidity across enterprises, the need for systems which are able to connect all functions of the organizations is becoming paramount. Traditionally IT played the role of a support service and was limited to management reporting. However, now technology and its proliferation have resulting in IT moving to a more strategic role. Most of the leading organizations today understand that their success depends on how effectively they manage information across the entire enterprise. ERP is an integrated packaged software solution covering business processes and functions of diverse industry needs and refer to large programs which help manage enterprise wide business processes, using a common database and shared management reporting tools. Once configured, ERP allows information to be entered at a single point in the process, and also updates a single, shared database for all functions that directly or indirectly depend on this information. These systems are therefore complex and extensive. For an organization, ERP systems represent a significant business investment. Unless deployed and used effectively, ERP can be a drain on resources rather than resulting in efficiency and competitive advantage. In order to leverage value from ERP systems, it is extremely important for all future managers to understand all functional and managerial aspects of ERP systems. This module facilitates students to understand what an Enterprise Resource Planning (ERP) system is and how it can be used in an organization. The module delves on the evolution, implementation, and advantages of ERP, providing a comprehensive coverage of the ERP market as well as the different ERP modules. It aims to provide an overview of the major players Vendors, Users, Consultants, of the ERP market. Current trends and decision making issues are addressed through a cross-functional view of ERP. Using SAP, the market leader amongst all ERP packages, the module aims to impart an understanding of how the fundamental business processes interact with SAP ERP in functional areas such as Sales and Distribution, Material Management, Production Planning, Financial Accounting, Controlling and Human Capital Management.

110803-IT-502-V2 2.Introduction to the Tutors 2.1 Area Chair Name: Pitamber Dwivedi Phone Number: 0120-6670600 Email ID: pitamber.dwivedi@iilmgsm.ac.in Cabin Location: 321 Website URL: http://www.iilmgsm.ac.in/faculty/diwedi.html

2.2 Module Leader 2.3 Tutors S.No Tutors Mr. Abdul Majid Khan 1.

Website Link

http://www.iilmgsm.ac.in/faculty/abdu l-khan.html

3. Module Pre-requisites The approach to teaching and learning starts from the position that you know very little about Enterprise Resource Planning systems and that you need to be introduced to the basic concepts about Enterprise systems and their potential. However the module assumes that you are conversant with concepts and issues generic to Information Systems.

110803-IT-502-V2 4. Module Overview Sessi Topic on 1 ERP and organizations 2 ERP Life Cycle 3 ERP Systems Architecture 4 ERP Implementation Strategies & Governance 5 Organizational Change and Business Process Re-engineering 6 Security Management Hands-on Exercises on SAP 7 Introduction to SAP ERP and Navigation in SAP Solutions 8 Case Study: Global Bike Inc. 9 Sales and Distribution Module 10 Case Study: Sales and Distribution 11 Case Study: Sales and Distribution (contd.) 12 Materials Management Module 13 Case Study: Materials Management 14 Case Study: Materials Management (contd.) 15 Guest Lecture 16 Production Planning (PP) Module 17 Case Study: production Planning ( exercise 1) 18 Case Study: production Planning ( exercise 2) 19 Financial Accounting (FI) module 20 Controlling (CO) Module 21 Introduction to Human Capital Management Module 22 Case Study : HCM 23 Case Study: HCM (contd.) 24 Project Viva Instructor Module Instructor

Module Instructor

Guest Speaker

110803-IT-502-V2 5. Module Readings

5.1 Main Texts 1. Luvai F. Motiwalla & Jeff Thompson, Enterprise Systems for Management, Pearson Education 2. You will be referring to the SAP handouts and exercise set for the handson sessions on SAP which will be provided to you by the module instructor. 5.2 References 1. Mahadeo Jaiswal& Ganesh Vanapalli, Text Book of Enterprise Resource Planning, Macmillan India Ltd. 2. Mary Sumner, Enterprise Resource Planning, Pearson Education. 3. Alexis Leon, ERP Demystified, Tata McGraw Hill, 2nd edition 4. Rajesh Ray, Enterprise Resource Planning- Text & Cases, Tata McGraw Hill.

5.3 Websites http://www.sdn.sap.com/irj/uac/student

110803-IT-502-V2 6.Session Plans 6.1-Session 1 ERP AND ORGANIZATIONS This session will introduce the students to the role of ERP in organizations. ERP systems play a vital role in integrating the functional silos of an organization. They help an organization improve its efficiency and productivity. While on one hand ERP systems bring advantages to an organization, they also have some limitations and challenges. Learning Outcome At the end of the session, students will be able to understand the benefits and limitations of ERP systems. They will also be able to understand the impact of ERP systems on organizational structure; know what is system integration and understand the role of ERP systems in systems integration. Required Readings Motivalla &Thompson Chapter 1 ( pg 21-38)

Case Study The FoxMeyer Drugs' Bankruptcy: Was it a Failure of ERP?, Judy E. Scott The case can be downloaded from: http://bcc.aucegypt.edu/Who/dr_rateb/syst549/ERP%20Articels/Mohamed%20Fayez %20Mansour%20(800060497)/FoxMeyer1.pdf

6.2-Session 2 ERP Life Cycle ERP projects need to be managed carefully. The life cycle for any information system consists of pre-implementation, implementation and postimplementation activities. In case of ERP systems, due to their inherent complexity, these activities need careful execution and monitoring.

Learning Outcome The students will be able to get an overview of the implementation ERP life-cycle ie pre-implementation, implementation and post implementation activities associated with ERP. The student will be able to understand the role of the consultant, vendors, and the people in at various stages of the ERP life-cycle.

Required Readings Motivalla &Thompson Chapter 1 ( pg 39-53)

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6.3-Session 3 ERP Systems Architecture ERP systems have evolved from mainframe based architecture to client server architecture and are finally moving towards distributed component architecture. ERP systems can be implemented as Two-tier, Three-Tier, Web-based Architecture or Service Oriented Architecture. It is important for a manager to be able to do a comparative analysis of the various architectures as the architecture affects the implementation strategy and costs. Learning Outcome The students will be able to understand the various types of ERP architectures and the related benefits and drawbacks of each. They will also be able to understand SOA and its impact on ERP. Using the case Nestles ERP Implementation the students will be able to look at a real world decision on ERP implementation

Required Readings Motivalla &Thompson Chapter 3 ( pg 86-99)

Cases Nestle's ERP Odyssey, By Worthen Ben. The case study can be downloaded from: http://web.eng.fiu.edu/ronald/ERP/Nestle.pdf

6.4-Session 4 ERP Implementation Strategies & Governance ERP implementation is a project of several months and like any other project, the success depends on how effectively the project is managed. Project management of ERP systems requires strategies for managing Scope Creep and managing ERP resources Hardware, software and people resources. The Implementation methodologies are dependent on factors such as use of Third Party Products, database requirements, ERP governance and platform issues. ERP Governance outlines and defines committees and workgroups that are responsible for the different components of the implementation.

Learning Outcome By the end of this session the students will be able to understand scope creep and how it can be managed. Students will understand why third party products are needed, and will be able to compare different implementation strategies

110803-IT-502-V2 such as different implementation methodologies ie vanilla vs chocolate and their impact on the organization. This session will give an appreciation of the skills required for project management, identify the critical success factors in ERP implementation, and realize the value of a control process for managing scope creep. The student will also understand the roles and responsibilities of the Owner, Project Executive, Steering Committee, Application Steward and Project Management Office. Required Readings Motivalla &Thompson Chapter 5 ( pg 134-149)

6.5-Session 5 Organizational Change and Business Process Re-engineering ERP implementations bring about changes in the organizational structure, processes and work culture. Change management strategies are required for effective deployment. Studies have shown that causes of ERP failure in most cases can be attributed to people related issues. Moreover, ERP implementations result in change in business processes which vary from incremental improvement to radical de-redesign. Learning Outcome Students will be able to understand how ERP systems lead to BPR. They will be able to identify the role of Change Management and develop change management strategies.

Required Readings M&T Chapter 9 (pg 232-246) Case Study Enhancing Business Value Through ERP Enabled E-Business Transformation - M. P. Jaiswal, The Case study is available at the following link http://journalofe-business.org/Volume%20II%20No%202.pdf#page=18

6.6-Session 6 Security Management

110803-IT-502-V2 With integration and transparency of information, legal and security issues have become important. Thus issues such as Legal Issues, Security and Disaster Recovery need to be handled.

Learning Outcome They will be able to evaluate various models such as Outsourcing, Offshoring, Cloud Computing /SaaS models of using ERP and also understand the legal and security issues related to ERP systems. Students will understand the numerous components to system security and why security must be planned, tested, and ready by the time the ERP implementation is at Go-Live stage.

Required Readings Motivalla &Thompson & Chapter 10 ( pg 265-293)

6.7-Session 7 Introduction to SAP ERP and Navigation in SAP Solutions This session is intended to explain how the fundamental business processes interact with SAP ERP in functional areas such as Sales and Distribution, Materials Management, Production Planning, Financial Accounting, Controlling, and Human Capital Management. Since most students are unfamiliar with SAP systems, the session will introduce them to the SAP environment. The general understanding of GBI, the company, prior to embarking on hands-on exercises in the SAP Client is essential.

Learning Outcome On completion of this session, students will be able to understand how SAP plays an important role in integrating all functional areas of an organization. On completion of the session, the students will be able to navigate through the user interface to work on business processes on their own. Required Readings SAP Handout files Intro_ERP_Using_GBI_SAP_slides_v2.01.pdf Intro_ERP_Using_GBI_Navigation_course[A4]_en_v2.01.pdf Intro_ERP_Using_GBI_Navigation_slides_en_v2.01.pdf

110803-IT-502-V2 6.8-Session 8 Case Study: Global Bike Inc. A general understanding of GBI (the company) prior to embarking on hands-on exercises and case studies in the SAP ERP client is essential. This session provides a historical background for how GBI began and an overview of its operations and strategy. This information will be used extensively throughout the SAP GBI 2.0 curriculum material Learning Outcome On completion of this session, students will be able to understand the operations and strategy of Global Bike Inc. They will also understand the organizational structure of GBI. Using the data about GBI, students will be able to understand the master data, organizational structure, rules and transaction data s defined in SAP. Required Readings SAP Handout Intro_ERP_Using_GBI_Story[A4]_en_v2.01.doc

6.9-Session 9 Sales and Distribution Module The sales and distribution activities include the sales support, Sales, shipping and transportation, billing and credit management.The session will introduce the students to the S&D module of SAP. The session will introduce the SD organizational structure, Master Data and Processes.

Learning Outcome Students will be able to carry out the sales order cycle for GBI. Using SAP the students will be able to learn all the steps in a sales order cycle such as creation of sales order, creating a delivery note for sales order, checking Stock Status, picking material on Delivery Note, posting Goods Issue, billing and finally posting receipt. Required Readings 1. Intro_ERP_Using_GBI_Exercises_SD[A4]_en_v2.01. pdf 2. Intro_ERP_Using_GBI_Slides_SD_en_v2.01.pdf

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6.10-Sessions 10 Case Study Sales and Distribution This case study explains an integrated sales and distribution process in detail and thus fosters a thorough understanding of each process step and underlying SAP functionality. The data entry requirements in the sales & distribution exercises ( done in session 9) were minimized because much of the data was stored in the SAP system. This stored data, known as master data, simplifies the processing of business transactions. In the sales order process, we used master data for customers, materials (the products we sold) and pricing to simplify the sales order process. These sessions would involve creating a new master data, carrying out transactions and studying the document trail. Learning Outcome On completion of the session the students will be able to understand how to perform the order to cash cycle, starting from creating the customer, creating quotation to starting the delivery process.

Required Readings Intro_ERP_Using_GBI_Case_Study_SD[A4]_en_v2.01.pdf

6.11-Session 11 Case Study Sales and Distribution The session will help complete the Sales and Distribution cycle started in the previous session. The exercises in this session will deal with creating and picking delivery note, posting goods issue and will culminate with posting receipt of the final payment. In order to process a complete order-to-cash process the student will take on different roles within the GBI Company, e.g. sales agent, warehouse worker, accounting clerk. Overall, they will be working in the Sales and Distribution (SD), the Materials Management (MM) and the Financial Accounting (FI) departments Learning Outcome

110803-IT-502-V2 On completion of the session, students will be able to learn how to post goods issue, create invoice for customer, display document and pots payment. On completion of sessions 10 and 11, students will be able to understand the integration of SD, MM and FI modules. Required Readings Intro_ERP_Using_GBI_Case_Study_SD[A4]_en_v2.01.pdf

6.12-Session 12 The Materials Management Module The MM module deals with all aspects related to inventory management, purchasing, MRP, physical inventory, valuation of finished /semi finished goods and raw materials, invoice verification and product catalogues. The session will introduce the students to the MM organizational structure, Master data and Processes.

Learning Outcome On completion of this session, the students will be able to understand the organizational structure, master data and processes for the MM module. They will also to able to carry out all steps of the procure-to pay- process ie create a purchase order, create goods receipt, create invoice receipt and post payment to vendor. Required Readings Intro_ERP_Using_GBI_Exercises_MM[A4]_en_v2.01.doc

6.13-Session 13 Case Study: Materials Management The case study is designed to help the students understand and complete a purchasing process cycle. The students will create a new vendor and process quotations.

Learning Outcome On completion of this session the students will be able to create a new vendor, create materials master, display stocks, create purchase requisition, display stocks, create request for quotation, maintain quotation and evaluate quotation. They will be able to understand the process for order goods/material from the vendor.

Required Readings Intro_ERP_Using_GBI_Case_Study_MM[A4]_en_v2.01.pdf

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6.14-Session 14 Case Study: Materials Management The complete purchasing cycle carried out in the previous session is incomplete. The cyle gets completed when goods are received from the vendor along with the creating invoice receipt from the vendor and finally posting of payments to the vendor. Learning Outcome On completion of this session students will be able to understand how invoices are received from vendor, good are received and gods receipt generated and finally payment is posted to vendor. The session 13 and 14 will introduce to the students how transactions in MM affect the Financial Accounting, thus highlighting the integration between the two modules. Required Readings Intro_ERP_Using_GBI_Case_Study_MM[A4]_en_v2.01.pdf

6.15-Session 15 Guest Lecture ERP packages are used across various organizations. The aim of a guest lecture would be to sensitize students to the issues and challenges associated with a real life deployment of ERP. Learning Outcome On completion of this session, the students will be able to get a practitioners perspective of ERP implementation and its related issues.

6.16-Session 16 Production Planning (PP) Module SAP divides production into multiple processes - Production Planning, Manufacturing Execution and Production Process Industries. The module can be customized to handle production planning in Discrete, Repetitive Manufacturing or for process industries involving batch oriented process manufacturing such as chemicals, pharmaceutical, food and beverages. The session will introduce students to the PP module of SAP. Learning Outcome Students will be able understand the Bill of Material (BoM), display multi levels of BoM, display the various routing options and display the work bench. They will be

110803-IT-502-V2 able to understand how production plans are created and work centers are scheduled. Required Readings Intro_ERP_Using_GBI_Exercises_PP[A4]_en_v2.01.pdf

6.17-Session 17 Case Study : Production Planning : exercise 1 This case study explains an integrated production planning and execution process in detail and thus fosters a thorough understanding of each process step and underlying SAP functionality. Learning Outcome Students will be able to understand how to create a forecasting view and associated consumption values that will permit forecasting in future. They will know how to prepare a sales and operations plan including defining the route of a finished good.

Required Readings Intro_ERP_Using_GBI_Case_Study_PP[A4]_en_v2.01.pdf

6.18-Session 18 Case Study : Production Planning : exercise 2 Master Production Scheduling(MPS) generates a series of orders that satisfy the requirements of the Sales and Operations Plan. The planned orders from the explosions of the BOM also have to be handled in order to ensure smooth production planning. This session will take the students through all the exercises required for creation of a production plan. Learning Outcome On completion of the session students will be creating consumption values for a finished production plan and will be able process a complete manufacturing cycle. Required Readings Intro_ERP_Using_GBI_Case_Study_PP[A4]_en_v2.01.pdf

6.19-Session 19

110803-IT-502-V2 Financial Accounting (FI) Module Financial Accounting is designed to collect the transactional data that provides a foundation for preparing the standard portfolio of reports. In general, these reports are primarily, but not exclusively, directed at external parties. Standard reports include: - Balance Sheet - Income Statement - Statement of Cash Flows The session will introduce the students to the FI module of SAP. The FI module of SAP is fully integrated with all modules of SAP namely Sales and Distribution (SD), Materials Management (MM), Production Planning and Execution (PP) and Managerial Accounting (CO). Learning Outcome On completion of the session students will be able to understand the organizational structure, master data and transaction data of the FI module. They will be able to view the Chart of Accounts, view all general Ledger accounts and will be able to make postings in the General Ledger accounts. They will also be able to understand how a document trail is maintained in SAP.

Required Readings Intro_ERP_Using_GBI_Exercises_FI[A4]_en_v2.01.pdf

6.20-Session 20 Controlling Module (CO) Managerial Accounting also termed Controlling is designed to collect transactional data that provides a foundation for preparing internal reports that support decision-making within the enterprise. These reports are exclusively for use within the enterprise and include: - Cost center performance - Profit center performance - Budgets analyses These reports are designed for Executives, Senior Management, Department Managers, Controllers, and Cost Accountants. Learning Outcome Students will be able review the cost center structure of GBI, display cost elements and view the document trail.

Required Readings Intro_ERP_Using_GBI_Exercises_CO[A4]_en_v2.01.pdf

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6.21-Session 21 Introduction to The Human Capital Management Module SAPs Human Capital Management (HCM) module is a comprehensive, integrated human resources management solution. HCM gives organizations the tools needed to manage the most important asset: its people. The solution provides the framework to help executives, human resources (HR) professionals, and lineof-business (LOB) leaders engage employees and identify, retain, and develop key talent through a robust talent management offering built on a core HCM foundation. The presence of a comprehensive HR system increase efficiency while reducing costs through automation of transactional processes, as well as shared services maintaining a single record of the truth compliant with local and global requirements.

Learning Outcome Students will be able to understand the organizational structure of the HCM module. Taking the example of GBI, the students will be able to create the structure such as employee group, employee subgroups. They will be able to create how the options and settings selected during configuration impact their transactions . The student will also be able to use the document flow and review all the entire transaction carried out.

Required Readings 01_Intro_ERP_Using_GBI_Solutions_HCM[A4]_en.pdf

6.22-Session 22 Case Study: Human Capital Management This case study explains a human capital management process using organizational management and personnel administration. The students will be introduced to organizational plan and recruitment process. This case study explains a Human Capital Management process using recruitment, personnel administration and personnel development.

Learning Outcome Students will be able to understand the organizational structure, organizational plan and the recruitment policy.

110803-IT-502-V2 Required Readings 02_Advanced_Using_GBI_Slides_HCM_en.pdf 02_Advanced_ERP_Using-GBI-Exercise_Preparations_HCM[A4]_en_v2.pdf 02_Advanced_ERP_Using_GBI_Exercises_HCM[A4]_en_v3

6.23-Session 23 Case Study: Human Capital Management In the scenarios context of the HCM case study introduced in the previous session, a new department in the GBI company is created. Three positions are defined within the new department, from which two are assigned to employees in the course of the case study Learning Outcome Students will be able to create a positions for a new security organizational unit and will be able to understand the processes of hiring employees and maintaining personnel master records. The session will help students understand how personnel master data is created and maintained.

Required Readings 01_Intro_ERP_Using_GBI_Casestudy_HCM[A4]_en_v3.pdf 02_Advanced_Using_GBI_Slides_HCM_en.pdf 02_Advanced_ERP_Using-GBI-Exercise_Preparations_HCM[A4]_en_v2.pdf 02_Advanced_ERP_Using_GBI_Exercises_HCM[A4]_en_v3

6.24-Session 24 Summing up session :Case Discussion The concepts discussed so far will be summed with the help of small caselets. These caselets will help students apply concepts learnt in the previous sessions.

Learning Outcome On completion of this session, students will be able to create the SAP defined organizational structure for various departments across different sample organizations. They will also learn about the various ERP implementations.

7.Assessment Plan

110803-IT-502-V2 Internal Assessment: 60% Group Project: 30% SAP BPI Exercises & Viva: 30% End Term Examination: 40% Total: 100%

Details of Assessment 7.1 Component 1: Group Project (30%) The group project has to be done by a group of 5-6 students. Each group will be given a project which would involve secondary or primary research. The evaluation of the project will consist of two components a project report and viva. The project report should consist of 8-10 pages, types in Arial font with a font size of 11 and line spacing of 1.15. The report cover should clearly state the title, group number and names and IDs of group members. The assessment of the report would be on the basis of relevance of the contents and the depth of understanding. The report will carry 20% weightage. Warning: Plagiarism of any kind shall be dealt severely and can lead to the dismissal of submitted work. Please refer to the detailed plagiarism policy available on Basecamp for more information. The viva will be individual viva and will have a weigtage of 10%. All group members have to be present for the viva. The viva will be based on the report submitted and its application to the theoretical concepts discussed in class.

7.2 Component 2: SAP BPI Exercises & Viva: 30% The Continuous Assessment will be based on the students performance in the hands-on SAP Lab sessions. 20% weightage would be given to the lab exercises. These lab sessions would include sessions on FI-CO Module, S&D module and MM module and would be assessed by successful completion of exercises and viva. The viva will carry 10% weightage and will be aimed at gauging the understanding of SAP concepts.

7.3 Component 3:End Term Exam (40%) The end term examination will be a 1.5 hour closed book assessment. The examination will test the students ability to apply theoretical concepts to business situations. The examination will also test the student on his/ her ability to apply SAPs organizational model to real life situations.

8. Format of Submission of Coursework

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All assessments must be submitted according to the deadlines specified by the instructor. Failure to submit without good cause (illness supported by a medical certificate or similar) will result in a zero mark. Submissions are to be mailed to the instructor. When sending files on e-mail, you must ensure the following: The files should be saved giving them the name in the following format: Group number The Subject Line of the mail should read "Group project_group number" The body of the email should specify the enclosed attachments and your details is Group number, names of group members, their IDs .

110803-IT-502-V2 9. Assessment

9.1 Assessment Map This table shows main assessment methods which are used across module and its stages: Methods of Assessment Module A1 ERP *

A2 *

A3

A4 *

A5

Notes: A1: Individual test/ Assignment A2: Group Assignment/ Project A3: Open Book Examination A4: Close Book Examination A5: Group Presentation

9.2 Teaching Map

This table shows main delivery methods which are used across module and its stages: Methods of Delivery Module T1 ERP *

T2

T3

T4 *

T5 *

Notes: T1: Lectures T2: Seminar/ Tutorials T3: Live Projects & Presentations T4: Lab Session T5: Guest Lectures/ Industrial Visits

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9.3 Curriculum Map This table shows the main learning outcomes which are developed and/or assessed in this module: Methods of Delivery Module L1 L2 L3 L4 L5 L6 L7 L8 ERP * * * * *

L9

Notes: L1: An understanding of organizations, their external context and their management. L2: An awareness of current issues in business & management which is informed by research & practice in the field. L3: An understanding of appropriate techniques sufficient to allow investigation into relevant business & management issues. L4: The ability to acquire & analyze data and information. L5: The ability to apply relevant knowledge to practical situation. L6: The ability to work & lead effectively in a team based environment. L7: An improvement in both oral & written communication skills. L8: Be cognizant of the impact of their individual & corporate actions on society and recognize ethical business practices. L9: Be sensitive to the social economic and environmental responsibilities of business.

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ANNEXURE I

Rubrics for Group Project Assessment (30%)

Student Name (SURNAME, First name, Initials): _____________________________
Criteria Description Content Knowledge 0 (<40 %) 1 40-49% 2 50-59% Shows a sufficient understanding and application of concepts are competent, A range of appropriate reference used. Appropriate concepts and theories included but not fully integrated to the solution.

Reg. Number: ______________________

3 60-69% Shows a good understanding and application of concepts are sufficient, A wide range of relevant up-to-date references. Appropriate concepts and theories included and largely integrated to the solution 4 70-79% Shows a very good grasp and understanding and application of concepts. A very wide range of references. Appropriate concepts and theories included and well integrated to the solution. Structure supports the concept clearly.. Presentation is clear and appropriate Very good understanding of the problem and its application. Can analyse a range of information about the topic 5 >80% Shows an excellent understanding and Demonstrate good awareness of all key concepts and their application. Very good references. Appropriate theories fully integrated into the solutions and used for further analysis. Clearly comprehensive, summarized and precise Structure guides the reader through the concept presented. Excellent presentation and sequencing

RUBRICS FOR PROJECT REPORT (20%) Students must provide their findings and analysis for a situation. This will include a good discussion of background, identification of important issues and lessons learnt. No attempt, or, shows a vague understanding. NO grasp of understanding, very limited range of references. Little or no consistency in report Shows a relevant understanding of core concepts evidenced through use of some relevant references but no application of concepts

Structure and Presentation

The students must be able to present the report in a format which is structured, bring a sequence to the concepts. The viva will be based on the report submitted and its application to the theoretical concepts discussed in class.

Structure unclear and incoherent. Poorly presented.

Problems with structure and presentation.

Structure coherent Presentation good

Structure and presentation satisfactory

RUBRICS FOR INDIVIDUAL VIVA (10%) Content Knowledge (Individual Assessment) No understanding of the problem. No application to concepts and fails to identify key concepts and cannot analyse any additional information Some understanding of the problem but misses most of the application to concepts. Very limited ability to analyse the range of information. Some understanding of the problem its application to concepts Can analyse limited range of information Good understanding of the problem and its application to concepts Can analyse with guidance and can present ideas in predictable way. Excellent understanding of the problem and its application to concepts Has completed researched the topic and can provide novel solutions

SUB TOTAL:

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ANNEXURE II

Rubrics for SAP LAB Exercises and VIVA (30%)

Student Name (SURNAME, First name, Initials): _____________________________
Criteria Descriptio n SAP BPI Exercises & Viva (INDIVIDUAL) The aim is to evaluate the understanding of the student about - SAP environment -SAP functional modules and their underlying issues and applicability 0 (<40 %) Has not done any exercises and shows no understanding. 1 40-49% Has completed less than 30% exercises Shows very little understanding of application of concepts 2 50-59% Has completed less than 50% exercises Shows some understanding of application of concepts 3 60-69% Has completed about 75% exercises Shows good understanding of the exercises and application of concepts 4 70-79% Has completed all exercises Shows good understanding of the exercises and application of concepts 5 >80% Has completed all exercises Shows excellent understanding of the exercises and application of concepts

Reg. Number: ______________________

SUB TOTAL

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ANNEXURE III

Rubrics for End term Exam (40%)

Student Name (SURNAME, First name, Initials): _____________________________ Reg. Number: ______________________

Criteria Description -Identification of various concepts -- Application of the key concepts -Analysis and Synthesis 0 (<40 %) No attempt, or, shows a vague understanding 1 40-49% Shows a little understanding but no application of concepts Unable to analyze the synthesize 2 50-59% Shows some understanding with little application of concepts Unable to analyze the synthesize 3 60-69% Shows a sufficient understanding and application of concepts are competent, Able to give some analysis of situations/cases and their synthesis with problem. 4 70-79% Shows a good understanding and application of concepts are sufficient, Appropriate concepts and theories included and somewhat fully integrated to the solution 5 >80% Shows an excellent understanding and Demonstrate good awareness of all key concepts and their application

END TERM EXAM

SUB TOTAL :

Case Title No. Brief Cases The FoxMeyer Drugs' Bankruptcy: 1. Was it a Failure of ERP?, Judy E. Scott 2. 3 Nestle's ERP Odyssey

Topic Discussed ERP systems and their impact on organizations

No of pages 3

Shared/ isolated 110803-IT-502-V2 Isolated

4 Cases 1. 2. 1.

ERP systems architecture Enhancing Business Value Through ERP enabled ERP Enabled E-Business Business Transformation - M. P. Jaiswal, Process Reengineering Global Bike Inc., SAP case study SAP exercises

6 9

Isolated Isolated

12

Isolated

Total No of pages Book Chapters Total No. of Pages 1. SAP exercises Desired Readings Carrying out transactions using SAP across FI-CO, MM, SD, PP and HR modules Videos 1. 2. 3. 4. Essential Reading Theoretical concepts about ERP systems

30 93 = 93 +30 = 123 322 Will be used in Inventory Management an HR courses Isolated

Total No. of pages

322