E A R LY B I R D ( S a v e $ 2 0 0 ) Before 2 March 2012

GettinG more from your Balanced Scorecard

One-day study group 20 April 2012 The Sebel Surry Hills, Sydney

This comprehensive one-day study group will give attendees the practical skills and know-how to successfully manage the Balanced Scorecard within their organisation.

Measuring organisational culture and leadership with the Balanced Scorecard Facilitated by: Paul Fanning, Managing Director, Fanning Performance; Alan McGilvray, Managing Director, Norvox Consulting

A team of experienced professionals will present four interactive micro-workshops, covering: - Engaging your organisation at the operational, management and executive levels

Strategic measures less is often more Facilitated by: Ken Huxley, Director, Intelligent Manoeuvres

- Adapting the Balanced Scorecard to your organisations specific needs - Simplifying and streamlining the data collection process for better reporting - Clearly defining and communicating organisational strategy using a strategy map

Really simple Balanced Scorecard Facilitated by: Sandra Wood, Managing Director, Sandra Wood Consulting

Strategy mapping: getting visual with your organisation Facilitated by: Chris Blackman, Managing Director, ASVP Group

Supported by:

Produced by:

Study Group: Friday, 20 April 2012

The Balanced Scorecard is a highly effective strategic management and planning tool, popular across a wide range of industries and organisations. Using a Balanced Scorecard gives an organisation the ability to align operational activities with strategy, and measure performance in a more meaningful way than traditional financial reporting. Implementing a Balanced Scorecard system across your organisation is, however, a rigorous process, and to get the most from the Balanced Scorecard, intensive ongoing management is necessary. Introductory presentation: Making the Balanced Scorecard a part of your organisations DNA
Introduction starts: 9.00 am Introduction ends: 9.30am Facilitated by: Bob McDonald, Director, BMcD Consulting

About the introduction:

This presentation will highlight some of the main challenges organisations face in embedding the Balanced Scorecard as part of the way they operate, and will offer a number of practical steps that any organisation can take to ensure the Balanced Scorecard becomes a part of their organisational DNA.

About your facilitator:

Since 2001, Dr Bob McDonald has been involved in facilitating over 100 Balanced Scorecard workshops, both in-house and as a consultant, in a variety of settings in Australia and overseas. He is the Director of BMcD Consulting, a Senior Associate of Balanced Scorecard Australia and a Balanced Scorecard Master Professional.

8:15 8.45

Registration and refreshments Chairpersons opening remarks Paul Fanning, Managing Director, Fanning Performance Introductory presentation: Making the Balanced Scorecard a part of your organisations DNA Bob McDonald, Director, BMcD Consulting Micro-workshop A: Measuring organisational culture and leadership with the Balanced Scorecard Paul Fanning, Managing Director, Fanning Performance; Alan McGilvray, Managing Director, Norvox Consulting

11:30 Micro-workshop B: Really simple Balanced Scorecard Sandra Wood, Managing Director, Sandra Wood Consulting 1.00 Networking lunch 1.45 Micro-workshop C: Strategic measures: less is often more Ken Huxley, Director, Intelligent Manoeuvres 3:15 Afternoon refreshments and networking 3.45 Micro-workshop D: Strategy mapping: getting visual with your organisation Chris Blackman, Managing Director, ASVP Group 5.15 Chairpersons closing remarks and end of the study group

9:00

9.30

11:00 Morning refreshments and networking

About the workshop:

Engaging the board, executive management and staff in the value of the organisations Balanced Scorecard is vital to its success. The most important step in ensuring the buy-in is addressing the organisations culture and attitudes. Organisations are becoming increasingly aware that the leadership styles displayed by the board, executive management and staff at all levels throughout an organisation will form the culture, which in turn will impact upon the performance. Career sustainability is another reason to encourage leaders to develop and further improve their leadership effectiveness. It is critical to ensure that all of these are documented through the Balanced Scorecard. During this workshop and presentation we will: Uncover why the board, executive management and staff need to be engaged Discuss ways in which the Balanced Scorecard can be used effectively in measuring organisational culture Explore the link between leadership, culture and performance Describe how leadership has the greatest impact on performance Examine case studies of business and personal career sustainability

Measuring organisational culture and leadership with the Balanced Scorecard

Workshop starts: 9.30 am Workshop ends: 11.00am Facilitated by: Paul Fanning, Managing Director, Fanning Performance, Alan McGilvray, Director, Norvox Consulting

About your facilitators:

Paul Fanning has over 25 years of senior executive management experience. With the valuable lessons he learnt through his own leadership development journey as a CEO, his values and the desire for continued achievement drove him to initiate improved Balanced Scorecard reporting and his own organisational culture change program. Paul is a Graduate of the Australian Institute of Company Directors, Associate Fellow of the Australian Institute of Management, Fellow and CPM of the Australian Marketing Institute and holds Post Graduate Management qualifications from the University of Wollongong. Alan McGilvray works at all levels within an organisations structure from the Board to middle managers. Alan has extensive board chairmanship and chief executive experience gained during 25 years with Bayer AG. He has a PhD in Polymer Science. During his tenure as CEO of Bayer ANZ, Alan initiated and implemented a leadership development programme which catalysed a huge shift towards an adaptive culture. This in turn produced improved business performance, and also led to the organisation securing the Hewitt award for Top 10 Best Employer in Australia.

Really simple Balanced Scorecard

Workshop starts: 11:30 am Workshop ends 1:00 pm Facilitated by: Sandra Wood, Managing Director, Sandra Wood Consulting

About the workshop:

The Balanced Scorecard is now a universally accepted business tool. It is defined as a strategic performance management framework which organisations use to complete three key tasks: Agree on strategic priorities Agree on key activities that will help deliver strategic priorities Keep track of the execution of activities and delivery of strategic aims Much of the literature though on the Balanced Scorecard is not an easy-read, and makes the rules around implementation far more complicated than they need to be. The Balanced Scorecard is a great framework for strategic planning and a useful performance management tool, so lets keep it really simple so that more organisations can benefit from using it. While the process is simple, it does take some learning, like any new organisational system. The real benefit of the Balanced Scorecard is that it takes your performance data and highlights what is important in terms of organisational performance. The emphasis is on collecting and reporting data that leads to insights, learning, growth and improvement.

About your facilitator:

Sandra Wood has extensive human resources and organisational development experience having held management positions in both the private and public sectors. For the last 11 years Sandra has been running her own management and HR consulting practice and has worked with a wide range of clients. Sandra is passionate about helping organisations and people achieve their potential. Her qualifications include a Bachelor of Adult Education with a major in Human Resource Development and a Graduate Certificate in Management. She has completed numerous accreditations in coaching and 360 degree feedback and is an accredited Workplace Trainer and Assessor. Sandra is committed to her own ongoing professional development and is a member of the Australian Institute of Management (AIM), the Australian Institute of Training and Development (AITD) and the Australian Association for Psychological Type (AusAPT).

Strategic measures less is often more

Workshop starts: 1:45 pm Workshop ends: 3:15 pm Facilitated by: Ken Huxley, Director, Intelligent Manoeuvres

About the workshop:

There is a shared understanding that the more complex a problem becomes, the less likely we are to experience success through relying on intuition. A result of this view is that many companies have a raft of measures that drown the organisation in noise, as they not only spend large amounts of resources collecting and collating the data, but sifting through the data to make sense of what is really important. One of the strengths of the Balanced Scorecard is the clear alignment between the strategy and the measures, targets and subsequent initiatives. This alignment and value is increased if the measures that are chosen are not only appropriate but also valid. At this workshop you will learn: what makes a good measure how to measure what really matters common mistakes to avoid the benefits of automation of the scorecard

About your facilitator:

Ken Huxley, Director of Intelligent Manoeuvres Consulting has over 20 years experience in education and facilitation and has held a number of management and a General Management position. He is the current treasurer of the Institute of Management Consultants (QLD) and consults and coaches into both the SME and corporate sectors. His qualifications include Master of Business Administration, Graduate Institute of Company Directors and Balanced Scorecard Professional.

About the workshop:

If you were commanding a military operation, or leading a civilian rescue operation in unfamiliar territory, you would need maps to show the geography and topography of the land ahead of you on your mission. Imagine heading off somewhere you had never been before without a folding map, or better still, an electronic map like a GPS system, to guide you on your way. Regrettably, many senior managers and organisational leaders attempt to do that every day. Worse still, they describe in various forms their own impression of what the target looks like, and the pitfalls and dangers that lurk en route, to a management team that then recounts their limited understanding from this vague description to the poor, unwitting troops who have to face the unknown on a daily basis while doing the best they can with what theyve been given. The Balanced Scorecard allows organisations to link operations with strategy, and strategy maps provide a powerful tool through which to communicate strategy clearly, giving employees a direct line of sight into how their daily working tasks are linked to the overall organisational objectives, enabling them to work in co-ordination, collaboratively, to achieve the companys goals. Strategy maps provide a visual representation of the core objectives, and the relationships between them create the essence of the organisational performance. At this workshop, youll learn to: How to build your organisational strategy map quickly How to use the strategy map to fine-tune organisational strategy and improve performance Where strategy maps work best How often you need to change the map When maps fail How to avoid defeat!

Strategy mapping: getting visual with your organisation

Workshop starts: 3:45 pm Workshop ends: 5:15 pm Facilitated by: Chris Blackman, Managing Director, ASVP Group

About your facilitator:

Chris Blackman, Managing Director of ASVP Group, is a Strategic Management Consultant who accumulated almost two decades of hands-on, corporate general management experience before commencing a consulting career in 1999. Through his work in a number of different companies and business units, Chris rapidly developed capabilities and skills across a wide range of industries and the full gamut of corporate disciplines required to run and make more profitable almost any kind of business. He uses that wide expertise today, consulting with clients ranging from start-up, to SME and to some of Australias largest organisations. Chris has worked in the UK, Europe, Scandinavia, USA, Japan and S E Asia.

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Getting more from your Balanced Scorecard

20 april 2012, sydney
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Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. All cancellations must be received in writing. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. Delegates are responsible for their own travel, accommodation and visa requirements. 5. 6. 7. 8. 9.

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