Prof.

Rushen Chahal

IMS Engineering College - Ghaziabad

MTU Production and Operations Management -MBA 025 Question Bank for 2012 Final Paper
Section A
Q1. What is a Product Lifecycle? State with reason whether the life cycle of a product can be extended. In the growth stage of the product / service lifecycle, the operation is likely to focus on which combination of performance objectives, Explain-Speed, Dependability & Cost - Dependability, Quality & Cost - Speed, Quality & Cost - Speed Dependability & Quality

Q2. Distinguish among the characteristic features of job batch and flow production. Mention with reason the type of production process you will like to recommend for a. An Industrial unit manufacturing drugs and medicines b. A Commercial bank c. A Car company

Q3. Describe the Operations of the following organizations using the transformation model. Carefully identify the transforming resources, transformed resources, the type of transformation process, and the outputs from the transformation process. International Airport Supermarket High Volume car plant

Prof. Rushen Chahal

IMS Engineering College - Ghaziabad

Q4. Define Quality? What are the prime determinants of quality? Mention various costs of quality? How does the definition of quality differ for a good or service? Discuss use of Control & Pareto chart for quality improvement with the help of an example.

Q5. Explain the terms PPC in detail (need, objectives, functions, phases, factors, elements).

Q6. Explain Inventory Management Factors, Process & Control techniques -ABC, VED, EOQ, SED, and FSN analysis.

Q7. Explain Forecasting & its Types and Methods.

Q8. Explain in Detail the Plant Location, Layout & Planning process with diagrams? Identify the layout that might be adopted by the following a. Holiday Resort b. Dairy Farm c. Surgeon d. Bank e. Bakery

Prof. Rushen Chahal

IMS Engineering College - Ghaziabad

Section B
1. A model for Comparing gap between market requirements and achieved performance is a. Operations Strategy Mix b. Hill Methodology c. Operations Resource Perspective d. Platts- Gregory Procedure

2. List Classification of Operations & Responsibilities of an Operations Manager? 3. Explain the New Product Development & Design process? 4. What mixture of goods and services are produced by the following operations- Aeroplane manufacturer - Volvo motor cars -5 Star Hotel - Sugar factory 5. Why is operations management relevant to managers in other organization functions?

6. A Successful operations strategy would address the following issues-Distinctive Capabilities, Performance Goals, Core Competencies -Economic Order Quantities, Stock Replenishment, Route Planning -Marketing Capability, Production Scheduling, Equipment Maintenance - Sales Forecast, Work Study, Method Study 7. Explain the difference- Corporate, Business, Functional Strategy?

Prof. Rushen Chahal

IMS Engineering College - Ghaziabad

8. Select the right fit and explain why? a. Super Market b. Self Service Cafeteria c. Process with Low Volume and High Variety d. Layout where plan, equipment, people move as necessary Choose the correct Options option from the table 1. Fixed Position Layout on the right 2. Process Layout 3. Cell Layout

4. Product Layout 9. Explain EOQ in Detail. Which model is appropriate for control of stock in a hotel bar? Order Point Poke- Yoke Materials Requirement Planning Periodic Review Two Bin System JIT

10. Explain the Concept of Quality Circle? 11. In SCM- Explain the following -Resource Based View - Transaction Cost Analysis -Knowledge Based View - Strategic Theory - Institutional Theory - Agency Theory - Systems Theory - Network Perspective

Prof. Rushen Chahal

IMS Engineering College - Ghaziabad

12. Automation Tools- Explain - ANN Artificial Neural Networks -DCS Distributed Control Systems - HMI Human Machine Interface - SCADA Supervisory Control and Data Acquisition - PLC Programmable Logic Controller

Section C
Explain the following a. TQM b. Outlines Process Chart, Operations Process Chart, Flow Process Chart, Man Machine Chart, SIMO c. Flow Diagrams, String Diagrams, Cycle Graph d. Work Measurement, Work Study and Method Study e. Manufacturing Operations & Service Operations f. Modular Design & Standard Reference to Product Design g. Degree of Customer Contact & Degree of Vertical Integration h. Forming Process & Job Design i. Professional Services & Mass Services j. Network Diagram & Critical Path in Project Management k. Six Sigma l. SIPOC m. Jurans Quality Trilogy n. Demings 14 principles o. DMAIC