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Practice Analysis

Recare

Wellness

Marketing

Social Media

Team Harmony

Partnering to achieve YOUR GOALS

Coding

Periodontal Management

OSHA

This tool provides dentists with a 1-year SnapShot of whats happening in the practice. We use this to create a plan of action to help dentists reach their goals. By understanding where the practice is currently and how it compares to other practices, dramatic changes can be achieved. -Jeff Blair Henry Schein Regional Manager

Practice Analysis
The Dental Practice Analysis is a tested process, unique to Henry Schein, that analyzes your practice and provides solutions to meet your professional goals. The Dental Practice Analysis Tool uses data from your own practice to uncover opportunities to lower overhead, increase
Jeff Blair Practice Analysis Expert

profitability, and reduce stress. You will learn the positive financial impact of coding corrections, adjusted fees, hygiene changes, equipment and technology investments, and other actions that can benefit your business.

Request a Practice Analysis from your Henry Schein Sales Consultant


We can help you: Compare fees to those in your area Review the number of active hygiene patients and effect on production Evaluate radiography and exams performed against office standard of care Review the percent of patients receiving periodontal treatment

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Recare
Recare is not just about keeping your chair filled. Ensuring your patients receive regular, preventative dental treatment is essential to their health. According to the ADA, 78% of the adult population has some form of periodontal disease. Studies have been published linking periodontal disease to heart disease, strokes, impairment of fetal growth, and weakened immune systems. With each new study that is published, it becomes clear that there is a definite link between oral health and general health. In fact, according to Dr. Charles Mayo of the Mayo Clinic, visiting a dentist on a regular basis can extend life expectancy by 10 years.
Kerry Straine, Recare Expert

After working with dentists for more than twenty years, I partnered with Henry Schein to train its team of dental professionals on the prerequisites for developing successful hygiene departments. Together we have had the privilege of serving thousands of dental practices all across the country by creating comprehensive hygiene strategies that reect the clinical, economic, and standard of care philosophies of their owners. -Kerry Straine President and CEO Of Straine Consulting

Request a Recare Program Analysis from your Henry Schein Sales Consultant
We can help you: Analyze and benchmark your current recare program Set strategies to achieve patient endorsement Prevent broken hygiene appointments

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We have now entered the era of Complete Health Dentistry. This team-driven, educationally-based practice model has doctors and teams tying the value of dentistry, beyond just xing symptomatic problems, to what patients truly want but do not know how to ask for. The result is the Triple-Win: Healthy Practice. Healthy Patients. Healthy Lives. - Gary Kadi CEO of NextLevel Practice

Wellness
Dental professionals know that the mouth is a window into the health of the rest of the body. It can show signs of systemic disease or infection before they are visible elsewhere. Do patients understand the importance Dentistry plays in overall health? A Wellness Program can assist dentists in educating patients on the oral systemic health connection and prepare them for their health discussion with the dental team. Teach your patients that regular visits to the dentist do not just maintain oral health, but may help prevent serious health conditions and maintain optimal overall well being.
Gary Kadi, Wellness Expert

Additional Wellness Resources - Total Health: Beyond the Mouth - Sleep Complete - Velscope - OralDNA

Request a Wellness Presentation from your Henry Schein Sales Consultant


We can help you: Provide oralsystemic information to patients Decrease cancellations and increase treatment acceptance Improve patient health

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Marketing and New Patients


Whatever you are doing or not doing is currently defining your practice to your customer base. No matter how you feel about marketing, it is already having an impact on your practice. How the team answers the phone, the first impression of the reception area, and how patients are greeted upon arrival are all a function of marketing. When you set marketing goals, create a plan, and implement strategies, you can affect tremendous change in your practice more easily than you think. Work with the four phases of practice marketing to achieve your goals: Create Awareness, Build Trust, Retain Patients, and Cultivate Referrals.
Jim Philhower, Marketing Expert

Request a Marketing Presentation from your Henry Schein Sales Consultant


We can help you: Increase production from your current patient base Implement a patient referral program Update new patient protocols

Often practices overlook one of their greatest marketing opportunitiesthe existing strengths of the practice. I teach Henry Schein Sales Consultants and doctors how to use these strengths to create effective internal marketing programs that generate referrals. The rst step is to establish your new patient goal, with the guideline that the average ofce needs 2025 new patients per month per dentist for continued growth. After determining the right goal for you, our team will help you implement a marketing plan to reach that goal. -Jim Philhower Director of Sales Leadership Development

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My customers and I discuss the social media opportunities and select the environments they are most comfortable with. Then I help them build a community of patients, associates, healthcare professionals, and friends to help network and grow their practice, in addition to solidifying the sense of value and purpose in the practice. -Jack Abrams Henry Schein Sales Consultant

Social Media
When used properly, social media can be a valuable addition to your other practicemarketing activities. As more and more of our communications migrate to the Web, its importance as a business tool continues to increase exponentially. Your search engine ranking, Internet reputation, and overall presence on the Web can have a significant impact on your patient flow. Developing and implementing a social media strategy can take less time than you think, and pay off beyond your expectations.
Jack Abrams, Social Media Expert

Request a Social Media Presentation from your Henry Schein Sales Consultant
We can help you: Evaluate social media opportunities Build reputation marketing plan Develop a social media content plan

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Team Harmony
How you and your dental team communicate can affect every area of your practice. We can assist you in discovering new ways to listen to your dental team members. We want to help you plan and build a strong team and project this positive image to your patients. Team
Jeff Rice, Team Harmony Expert

A team harmony presentation opens up communication within the dental team. The information is educational, but also entertaining as staff self analysis leads to laughs and nods of recognition. As the team identies behavioral styles in the group, they quickly transfer that insight to patients. -Jeff Rice Henry Schein Sales Consultant

harmony can increase productivity, efficiency, and best of allit helps prevent staff turnover. In the average dental office, a staff member turns over every 8 months. At a cost of up to 2 months in salary to replace an employee, this expense is monetarily and emotionally draining. With the appropriate communication and HR tools in place, you can create a stable, efficient team that will help your practice thrive.

Request a Team Harmony Presentation from your Henry Schein Sales Consultant
We can help you: Understand the four different behavioral styles and how they affect communication Review how behavioral style affects communication Adjust communication to reduce broken appointments and increase case acceptance

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With years of experience writing and speaking about coding, I have seen rsthand the impact that improper coding and record keeping can have on a practicefrom loss of revenue, malpractice lawsuits and nes to jail time. Thats why I spend more than 50 hours a year teaching Henry Schein Sales Consultants about coding and how they can help dentists put procedures in place to protect their license. -Dr. Charles Blair

Coding
Understanding how to code and document dental procedures correctly is essential to getting dental claims paid. Training in correct coding can help prevent errors that can delay or even prevent reimbursement, costing the practice time and money. In addition, improper coding can have more severe consequences if deemed intended to defraud. Dedicating just a small amount of time to training in coding can have tremendous results in your practice.
Dr. Charles Blair, Coding Expert

Request a Coding Analysis from your Henry Schein Sales Consultant


We can help you: Implement a review process for coding reports Use missing codes to identify potential areas of practice growth Maximize legal Insurance reimbursement

Additional Coding Resources - Coding With Condence Manual - Insurance Solutions Newsletter - Coding DVDs

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Periodontal Management
According to the ADA, 78% of the adult population has some form of periodontal disease. When you consider how your patient base compares to the general population, you should be able to estimate what percentage of your patients
Kristen Esler Periodontal Management Expert

is likely to have periodontal disease and then consider the percentage of those patients being treated for the disease. In most cases, the percentage of patients in periodontal therapy is very small. Setting clinical standards of care for soft-tissue management and determining office protocols to adhere to them is essential to the health of your patients and the health of your practice.

As a dental hygienist, periodontal disease was one of my biggest concerns. To improve the health of my patients, I researched how to motivate patients and learned how to code correctly to improve reimbursement for perio codes. Now I teach Henry Schein Sales Consultants how to do the same for their customers by implementing a Periodontal Management program. -Kristen Esler Henry Schein Regional Manager

Request a Periodontal Management Presentation from your Henry Schein Sales Consultant
We can help you: Create a protocol for perio diagnosis Motivate patients to accept treatment Code appropriately for insurance reimbursement

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During the 15 years I practiced dentistry, OSHA was an on going source of stress for my ofce. As a Henry Schein Sales Consultant, I was thrilled to learn that I could become an OSHA trainer/instructor and provide my customers with the type of assistance that I could have beneted from in my own practice. Helping dental ofces understand and comply with OSHA regulations is one of the most rewarding parts of my job. -Dr. Sam Barry Henry Schein Sales Consultant

OSHA
Enacted in 1970, the Occupational Health and Safety Act (OSHA) ensures safe and healthful working conditions for working men and women by setting and enforcing standards and by providing training, outreach, education, and assistance. Employers have the responsibility to provide a safe workplace that does not have serious hazards and conforms to all OSHA safety and health standards. OSHA further requires that employers have to try to eliminate or reduce hazards by making changes in working conditions rather than just relying on masks, gloves, or other types of personal protective equipment. Annual training must be completed by the entire dental office team to remain in compliance with this act.
Dr. Sam Barry, OSHA Expert

Request an In-Ofce OSHA Certication from your Henry Schein Sales Consultant
We can help you: Prepare for unannounced OSHA inspections Avoid fines and penalties from inadvertent OSHA violations Maintain compliance with changing OSHA regulations

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Putting Henry Schein Business Solutions to work in your Practice


1. What is your practice doing well?

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2. What would you like to improve?

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3. What is your practices goal?

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4. How will you measure success?

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