USERGUIDE

Plantronics VoYaGEr 510-UsB

BLUETOOTH HEADSET SySTEm

T ABLE OF CONTENTS

PACKAGE CONTENTS

PackageContents Features Charging Powering Pairing InstallingPerSonoCallSoftware AdjustingFit UsingYourHeadset IndicatorLights Troubleshooting TechnicalAssistance WarrantyAndService RegulatoryNotices

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Headset (FrontandSideView)

PerSonoCall SoftwareCD

3EarTips (Small,Medium,Large)

HeadsetACCharger

HeadsetUSBChargingCable

ChargingStand

REGISTER YOUR PRODUCT ONLINE

Visitwww.plantronics.com/productregistrationtoregisteryourproductonline sowecanprovideyouwiththebestpossibleserviceandtechnicalsupport.

USBExtensionCable(3')

TravelPouch

USBBluetoothAdapter

FEA TURES

CHARGING

HorizontalBoom Adjustment CallControl Button Charge Connection Noise-Canceling Microphonewith WindSmartTechnology

ACCharging

USBCharging

Power/MuteButton ListenVolume AdjustButton+/EarTip

Pairing/Connect Button

ACCharging withChargingStand

USBCharging withChargingStand

IndicatorLight

Beforeusing,youmustfirstchargeyourheadset.Theindicatorlightflashesredwhile chargingandturnssolidbluewhentheheadsetisfullycharged. 20minutes=minimumcharge 3hours=fullcharge

NOTE: Do not use headset while charging and do not connect the charger while headset is in use.

POWERING Powering Headset

PAIRING Pairing Headset with Bluetooth Phone

Pressandholdthepower/mutebutton forthreesecondstoturntheheadset onoroff.

Theindicatorlightflashesbluewhenthe headsetison. Theindicatorlightwillflashredwhen thebatterybecomeslow.

Beforeusingyourheadsetforthefirsttime,youmustpairitwithyourBluetoothphoneor device.Besuretheheadsetisfullycharged.ForsetupandpairinginstructionswithBluetooth devicesotherthanmobilephones,pleaseconsultyourBluetoothdeviceuserguide. Turnonbothdevices. 1. Simultaneouslypressthelistenvolume adjustbuttonmarked+(volumeup) andthecallcontrolbutton.Releasethe buttonswhentheindicatorlightbegins toflashredthenblue. 2. Whiletheheadsetisflashingredand blue,usethephonemenutosearch forBluetoothdevicesandselect510 Plantronics . 3. Whenpromptedforpasskeyenter 0000.Theheadsetwillflashbluewhen pairedsuccessfully.

Powering USB Bluetooth Adapter

TheUSBBluetoothadapterisautomaticallypoweredonuponinsertingintotheUSBport ofthecomputer.IfyourUSBportonthecomputerishardtoaccess,youcanusetheUSB extensioncable.

NOTE: The USB Bluetooth adapter is automatically active with the current paired headset upon powering on.

PAIRING Pairing Headset with USB Bluetooth Adapter

INSTALLING PERSONOCALL SOFTWARE

PlantronicsPerSonoCallsoftwareprovidesthelinkbetweenyourBluetoothheadsetand thesoftphoneapplicationonyourcomputer.PerSonoCallsoftwareprovidestheabilityto remotelydetectandanswer/endacallfromyoursoftphoneapplicationviatheheadset callcontrolbutton.

2 sec.

InadditionPerSonoCallprovidessomebasicconfigurationandstatusinformationabout thesystem.Seepage10formoredetails. 1. WiththeCDinserted,gotothePerSonoCallmainscreenandclickonInstallthe PerSonoCallSoftware. 2. Yoursoftphonemayrequireyoutochoosewhichaudiodeviceyouwishtouse.Please refertosoftphonedocumentationfordetails. NOTE: When the USB Bluetooth adapter is installed, it becomes the default audio device in your computer. You can set preferences manually in the Windows operating system through the Sounds and Audio Devices option in the Control Panel.

NOTE: The headset and USB Bluetooth adapter are paired to each other at the factory. However, if you have purchased a USB Bluetooth adapter separately, or if you wish to use a replacement headset with your existing adapter, the units must be paired. Powerontheheadset.InserttheUSBBluetoothadapterintheUSBportofyourcomputer. 1. Simultaneouslypressthelistenvolume adjustbuttonmarked+(volumeup) andthecallcontrolbutton.Release thebuttonswhentheindicatorlight beginstoflashredthenblue. 2. Pinchthepairing/connectbutton foratleast2secondsuntiladapter flashesredandblueandbeginpairing withyourBluetoothheadset.

NOTE: Once installed we recommend that you set PerSonoCall to launch whenever the Windows operating system starts. See page 10 for details.

NOTE: Take caution when manually pairing the USB adapter. Do not press hard. Please pinch with both fingers rather than push on the adapter to avoid damage to the adapter or USB port.

System Tray Icons

Afterinstallingthesoftware,oneofthefoursystemtrayiconswillappearinthetraybar atthebottomofyourscreenshowingstatusofheadsetcommunicationwithPerSonoCall. :Noheadsetdetected :Headsetdetected,noradiolinktoUSBBluetoothadapter :Headsetdetected,andradiolinktoUSBBluetoothadapteractive :Headsetdetected,andradiolinktoUSBBluetoothadapterislockedon

INST ALLING PERSONOCALL SOFTW ARE

RightclickontheheadsetsystemtrayiconandchooseOptionsThiswillbringupthePerSonoCallBasicOptionsandCurrentStatusScreens. .

Basic Options Screen

Current Status Screen

NOTE: Some PerSonoCall features are grayed and not applicable to the Voyager 510-USB system. Launch PerSonoCall Whenever Windows Starts CheckthisboxtoautomaticallylaunchthePerSonoCallapplicationwheneveryou startyourcomputer.Thisisrecommended. Lock Headset Radio Link On CheckthisboxtopreventPerSonoCallfromturningofftheradiolinkwhennocalls arepresent.SeeAnswering/ending/makingcallswithPerSonoCallonsoftphone onpage14tolearnmore.Beawarethatlockingtheheadsetradiolinkonwill dramaticallyreduceheadsetstandbyandtalktime. Allow Call Control Button to Toggle the Headsets Radio Link Checkthisboxtoturntheradiolinktotheheadsetonandofftosupportmultipoint functionality.Seepage15. Show Warning if the Headsets Radio Link is Left on for a Long Time Checkthisboxtobegivenareminderifyourheadsetradiolinkisleftonformore than30minutes.Leavingtheheadsetradiolinkonforlongperiodsoftimewill dramaticallyreduceheadsetstandbyandtalktime.

NOTE: Some PerSonoCall features are grayed and not applicable to the Voyager 510-USB system. Headset Status Box Providesinformationyoumayneedfortechnicalassistance.TheHeadsetIndicators listedwillbecheckedifactive. Softphone Status Box Liststheselectableoutgoinglinesaswellasthenumberofcallsactive,ringing,on holdandcompleted. NOTE: In some cases compatible softphones may not show the available outgoing line in the Softphone Status box. This will not affect how the softphone operates with PerSonoCall.

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ADJUSTING FIT Inserting a New Ear Tip Wearing the Headset

Rotatethemicrophonehorizontallyandverticallyasillustrated,toselectforleftorright earwearing.Theillustrationshowsconversionfromrighttoleftearwearing.Reversethe proceduretoconvertfromlefttorightearwearing.

Replacing the Ear Tip

Slidetheheadsetoverandbehindyourear.Pressgentlytowardsyourearforasnugfit. Adjustthemicrophonepositionsothatitisdirectedtowardsyourmouth.

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USING YOUR HEADSET Answering/Ending/Making Calls with PerSonoCall on Softphone

To make a call,pressthecallcontrolbuttontotakethesoftphoneoffhook.Youshould hearadialtone. To answer or end a call,pressthecallcontrolbutton. WhenusingPerSonoCall,theradiolinkbetweentheheadsetandtheUSBBluetoothadapter willonlybeactiveduringacall.Thisisthedefaultsettingintendedtopreservethebattery lifeoftheheadset.However,youmaywishtohavetheradiolinkactivewhennotonacall soyoucanlistentootheraudiosources,suchasstreamingaudioonyourPC.Youcanlock theradiolinkonintwoways: BasicOptionsscreenchecktheboxfor"Lockheadsetradiolinkon"seepage10. Rightclickonsystemtrayiconandchoose"Lockradiolinkon" . NOTE: Locking the radio link on for extended periods of time will significantly reduce the standby and talk time of the headset. For Softphones Not Compatible with PerSonoCall CheckthePerSonoCallcompatibilitylistatwww.plantronics.com/personocallforthemost currentinformationonsoftphonecompatibility. IfyoursoftphoneisnotcurrentlysupportedbyPerSonoCall,remotedetectionandanswer/ endviatheheadsetdoesnotfunction.Pressingthecallcontrolbuttonontheheadset willonlyopenandclosetheradiolinkprovidingaudio;youmustanswerthecallfrom thesoftphone. Rejecting a Call Whenreceivinganincomingcall,press andholdthecallcontrolbutton.Youwill hearatone.Whenyouhearasecond tone,thecallhasbeenrejectedandyou canreleasethebutton. Using Voice Dialing

Multipoint Versatility
TheVoyager510-USBheadsethasmultipointtechnologywhichallowsyoutoseamlessly switchbetweentwoaudiodevices.YoucanansweracallfromeitheryourPC-based softphoneoryourmobilephonebypressingthecallcontrolbutton.Theheadsetmustbe pairedtobothdevices,andthentoenablethisfunctionality,see"Allowcallcontrolbutton totoggletheheadsetsradiolink"ontheBasicOptionsscreenonpage10.

Additional Features Only with Mobile Phone

Redialing Last Number Toactivatelastnumberredial,double clickthecallcontrolbutton.Youwillhear ahightoneforeachkeypress.Whenyou hearafurthertone,thelastnumberhas beenredialed. Switching a Call From Phone to Headset Toswitchanactivecallfromyourphone toyourheadset,brieflypressthecall controlbutton. Switching a Call From Headset to Phone Toswitchanactivecallfromyourheadset toyourphone,pressandholdthecall controlbuttonuntilyouhearatone. Whenyouhearasecondtone,thetransfer hasbeencompletedandyoucanrelease thebutton.

Answering/Ending/Making Calls with Mobile Phone

Withtheheadseton,pressandhold thecallcontrolbuttonfor2seconds, untilyouhearasecondtone,toactivate voicedialing. NOTE: To use voice activated dialing, the voice dialing feature must be enabled on your phone. See your Bluetooth phone manual for instructions.

To answer or end a call,brieflypressthecallcontrolbutton. To make a call,enternumberonyourphone,presssend,andthecallisautomatically transferredtoheadset;noneedtopressthecallcontrolbutton.

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USING YOUR HEADSET Adjusting Volume

INDICA TOR LIGHTS Headset Indicator Lights

Headset Status
Power Charging FullyCharged BatteryLow

Light
FlashesBlue FlashesRed SolidBlue FlashesRed FlashesRedandBlue FlashesBlue

Toincreaselisteningvolume,presstheupperend(+)ofthevolumebutton.Todecrease listeningvolume,pressthelowerend(-). Toadjustthelistenorspeakvolumeofthesoftphone,pleaserefertothesoftphone userdocumentation. Toadjustthelistenorspeakvolumeoftheaudiodeviceonthecomputer,usetheSound andAudioDevicesectiononthecontrolpanel.

Pairing BluetoothDevice ConnectedtoHeadset

Muting a Call

Bluetooth USB Adapter Indicator Lights

Action
DisconnectedfromtheHeadset ConnectedtotheHeadset RadioLinkActive PairingMode

Light
FlashesPurple SolidBlue FlashesBlue FlashesRedandBlue

Duringacall,brieflypressthepower/mutebuttontomutethemicrophone.Whenmuted, theheadsetwillsoundtwotonesevery30seconds. Tounmutepressthebuttonagain.

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TROUBLESHOOTING FOR VOY AGER 510-USB

Problem
My Voyager headset does not work with the softphone I am using on my PC. (I cannot answer or disconnect from the headset call button).

Solution
Checkcompatibilitylistonwww.plantronics.com/ personocall toensureyoursoftphoneis compatibleforremoteansweranddisconnect. Headsetbatteryneedstobecharged.Seepage5. HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8. WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate. BesurePerSonoCallsoftwareisinstalled andrunning.Seepage9.

Problem
Sound in headset is distorted. I can hear echo in headset.

Solution
Lowerthelistenvolumeonyoursoftphoneuntil thedistortiondisappears. Ifthedistortionisstillpresent,lowerthelisten volumecontrolonthecomputer. Adjustvolumeonheadset.Seepage16.

I can hear too much background conversation or noise.

Speakvolumeistoohigh.Lowerthespeak volumeonyoursoftphoneuntilthenoise disappears.Ifthenoiseisstillpresent,lowerthe microphonevolumecontrolonthecomputer. TheUSBBluetoothadapterwillsetitselfasthe .UsetheAudio defaultaudiodeviceinWindows settingsinWindowsunderSoundsandAudio Devicestochangethedeviceusedforaudio. Headsetbatterymaybedead,sobesurethe headsetisfullycharged.Seepage5. WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate.

Ive plugged in the USB Bluetooth adapter but my headset does not respond to button presses.

HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8. Headsetbatteryneedstobecharged.Seepage5. HeadsetmaybeoutofrangeoftheUSB Bluetoothadapter.Moveclosertoadapteruntil theheadsetiswithinrange.Rangevarieswith officeenvironment. WhenaPCgoesintostandbyorhibernation,the USBBluetoothadapternolongerispoweredon. BesureyourPCisinanactivestate.

The other headset I was using to listen to music does not work any more.

My headset stops responding to button presses.

Ive installed PerSonoCall and the USB Bluetooth adapter but the system tray icon shows a red X (denoting no connection). I cannot hear caller/dial tone.

HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8.

Battery talk time or standby time is significantly degraded even after a full charge.

Batteryisgoingbad;replacethebattery withanewbatterypack.CallPlantronicsat (866)363-BLUE(2583). Theheadsetradiolinkislockedon.Besureyou donotlocktheradiolinkonforlongperiodsof timeasitwillsignificantlyreducestandbyand talktimeoftheheadset.Seepage10.

HeadsetisnotpairedtotheUSBBluetooth adapter.Seepage8. Headsetbatteryneedstobecharged.Seepage5. TheUSBBluetoothadapterisnotsetasthe defaultaudiodevice.UsetheAudiosettingsin WindowsunderSoundsandAudioDevicesto selectPlantronicsBTAdapterastheaudio device. Listeningvolumeistoolow.Pressthevolumeup buttonontheheadset.Seepage16. I hear beeps in the headset.

Onebeepevery10secondsiscausedbyalow batterywarning.Rechargebatterybyreturning headsettothechargingstandforonetothree hoursuntilindicatorlightturnsblue. Onebeepisanoutofrangewarning. MoveclosertotheUSBBluetoothadapter. Twobeepsevery30secondsindicateyourmuteis on.Pressthemutebuttononcetoturnmuteoff.

Callers cannot hear me.

Headsetismuted.Pressthemutebuttonon headsettounmutethemicrophone.Seepage16. Headsetmicrophoneboomalignedincorrectly. Aligntheheadsetboomwithyourmouth. Speakvolumeistoolow.Increasethespeak volumeonyoursoftphoneuntilyoucanbeheard bycallers.Ifthevolumeisstilltoolow,increase themicrophonelevelonyourcomputer. Headsetbatteryneedstobecharged.Seepage5. TheUSBBluetoothadapterisnotsetasthe defaultaudiodevice.UsetheAudiosettingsin WindowsunderSoundsandAudioDevices toselectPlantronicsBTAdapterasthe audiodevice. Pressing the call control button on the headset when I have an incoming call on my softphone hangs up the call. I am using my headset to answer calls from both my softphone and my cell phone, and pressing the call control button on the headset takes my softphone off hook instead of answering my ringing cell phone.

UnchecktheboxintheBasicOptionsscreenfor Allowheadsetcallcontrolbuttontotogglethe headsetsradiolink. Seepage11. ChecktheboxintheBasicOptionsscreenfor Allowheadsetcallcontrolbuttontotogglethe headsetsradiolink. Seepage11.

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TECHNICAL ASSIST ANCE

VisitourWebsiteatwww.plantronics.com/supportfortechnicalsupportincluding frequentlyaskedquestions,compatibilityandaccessibilityinformation.ThePlantronics TechnicalAssistanceCenter(TAC)isalsoreadytoassistyouintheU.S.at866-363-BLUE (2583)andinCanadaat(800)540-8363.
AAAEQ##TXXXX.Ifrequested,thisinformationmustbeprovidedtoyourtelephonecompany. Aplugandjackusedtoconnectthisequipmenttothepremiseswiringandtelephonenetwork mustcomplywiththeapplicableFCCPart68rulesandrequirementsadoptedbyACTA.A complianttelephonecordandmodularplugisprovidedwiththisproduct.Itisdesignedtobe connectedtoacompatiblejackthatisalsocompliant.Seeinstallationinstructionsfordetails. TheRENisusefultodeterminethequantityofdevicesyoumayconnecttoyourtelephoneline. ExcessiveRENsonatelephonelinemayresultinthedevicesnotringinginresponsetoan incomingcall.Inmost,butnotallareas,thesumoftheRENsshouldnotexceedfive(5.0).Tobe certainofthenumberofdevicesyoumayconnecttoyourline,asdeterminedbytheREN,contact yourlocaltelephonecompany.ForproductapprovedafterJuly23,2001,theRENforthisproduct ispartoftheproductidentifierthathastheformatUS:AAAEQ##TXXXX.Thedigitsrepresented by###aretheRENwithoutthedecimalpoint.(Forexample,03representsaRENof0.3.)For earlierproducers,theRENisseparatelyshownonthelabel. Ifthistelephoneequipmentcausesharmtothetelephonenetwork,thetelephonecompanywill notifyyouinadvancethattemporarydiscontinuanceofservicemayberequired.Butifadvance noticeisntpractical,thetelephonecompanywillnotifythecustomerassoonaspossible.Also, youwillbeadvisedofyourrighttofileacomplaintwiththeFCCifyoubelieveitisnecessary. Thetelephonecompanymaymakechangesinitsfacilities,equipment,operations,orprocedures thatcouldaffecttheproperfunctioningofyourequipment.Iftheydo,youwillbenotifiedin advanceinorderforyoutomakenecessarymodificationstomaintainuninterruptedservice. Iftroubleisexperiencedwiththisunit,forrepairorwarrantyinformation,pleasecontact customerserviceat(800)544-4660.Iftheequipmentiscausingharmtothenetwork,the telephonecompanymayrequestthatyoudisconnecttheequipmentuntiltheproblemisresolved. DONOTDISASSEMBLETHISEQUIPMENT:Itdoesnotcontainanyuserserviceablecomponents. WerecommendtheinstallationofanACsurgearresterintheACoutlettowhichthisequipment isconnected.Telephonecompaniesreportthatelectricalsurges,typicallylightingtransients,are verydestructivetocustomerterminalequipmentconnectedtoACpowersources.

W ARRANTY AND SERVICE

LIMITEDWARRANTYforPlantronicsNon-commercialProductsPurchasedintheUnited StatesandCanada. ThiswarrantycoversdefectsinmaterialsandworkmanshipofNon-commercial Productsmanufactured,soldorcertifiedbyPlantronicswhichwerepurchasedandused intheUnitedStatesandCanada. ThiswarrantylastsforoneyearfromthedateofpurchaseoftheProducts. Thiswarrantyextendstoyouonlyifyouaretheenduserwiththeoriginalpurchase receipt. Wewill,atouroption,repairorreplacetheProductsthatdonotconformto thewarranty.Wemayusefunctionallyequivalentreconditioned/refurbished/ remanufactured/pre-ownedornewProductsorparts. Toobtainservice,contactPlantronicsintheUnitedStatesat(866)363-BLUE(2583) andinCanadaat(800)540-8363.Ifyouneedadditionalinformation,pleasecontactour servicecentersatthenumbersprovided. THISISPLANTRONICSCOMPLETEWARRANTYFORTHEPRODUCTS. Thiswarrantygivesyouspecificlegalrights,andyoumayalsohaveotherrightswhich varyfromstatetostateorprovincetoprovince.Pleasecontactyourdealerorour servicecenterforthefulldetailsofourlimitedwarranty,includingitemsnotcoveredby thislimitedwarranty.

EXPOSURE TO RF RADIATION

Theinternalwirelessradiooperateswithintheguidelinesfoundinradiofrequencysafety standardsandrecommendations,whichreflecttheconsensusofthescientificcommunity. Independentstudieshaveshownthattheinternalwirelessradioissafeforusebyconsumers. Visitwww.plantronics.comformoreinformation.

INDUSTRY CANADA NOTICE Radio Equipment

REGULA TORY NOTICES

FCC REQUIREMENTS PART 15
ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo conditions: 1.Thisdevicemaynotcauseharmfulinterference,and 2.Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycause undesiredoperation. ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice, pursuanttoPart15oftheFCCRules.Theselimitsaredesignedtoprovidereasonableprotection againstharmfulinterferenceinaresidentialinstallation.Thisequipmentgenerates,uses, andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththe instructions,maycauseharmfulinterferencetoradiocommunications. However,thereisnoguaranteethatinterferencewillnotoccurinaparticularinstallation.If thisequipmentdoescauseharmfulinterferencetoradioortelevisionreceptionwhichcanbe determinedbyturningtheradioortelevisionoffandon,theuserisencouragedtotrytocorrect interferencebyoneormoreofthefollowingmeasures: 1.Reorientorrelocatethereceivingantenna. 2.Increasetheseparationbetweentheequipmentandreceiver. 3.Connecttheequipmentintoanoutletonanothercircuit. 4.Consultthedealeroranexperiencedradio/TVtechnicianforhelp. NOTE: ModificationsnotexpresslyapprovedbyPlantronics,Inc.couldvoidtheusersauthorityto operatetheequipment.

Operationofthisdeviceissubjecttothefollowingtwoconditions:(1)thisdevicemaynotcause interference,and(2)thisdevicemustacceptanyinterference,includinginterferencethatmay causeundesiredoperationofthedevice. ThisproductmeetstheapplicableIndustryCanadatechnicalspecificationsoftheRSS-213Issue2. TheRingerEquivalenceNumberisanindicationofthemaximumnumberofdevicesallowed tobeconnectedtoatelephoneinterface.Theterminationonaninterfacemayconsistofany combinationofdevicessubjectonlytotherequirementthatthesumofallRENsofallofthe devicesdoesnotexceedfive.

S O U N D I N N O VAT I O N

Plantronics, Inc. 345EncinalStreet SantaCruz,CA95060USA www.plantronics.com

2006Plantronics,Inc.Allrightsreserved.Plantronics,thelogodesign,PlantronicsVoyager,PerSonoCall, andSoundInnovationaretrademarksorregisteredtrademarksofPlantronics,Inc.TheBluetoothnameand theBluetoothtrademarksareownedbyBluetoothSIG,Inc.andareusedbyPlantronics,Inc.underlicense. WindowsiseitheraregisteredtrademarkoratrademarkofMicrosoftCorporationintheUnitedStatesand/ orothercountries.Allothertrademarksarethepropertyoftheirrespectiveowners.PatentsU.S.5,210,791; 6,923,688;D512,984;Australia303054;EM293964-0004-0006andPatentsPending. 73046-01(3/06)

FCC REGISTRATION INFORMATION - Part 68

ThisequipmentcomplieswithPart68oftheFCCrulesandtherequirementsadoptedbyACTA. OntheexteriorofthisequipmentisalabelthatcontainsaproductidentifierintheformatUS:

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