Job Description

MESG Student Manager

Job title: Student Manager for MESG at University of Porto Job Identification:
The student manager plays an important role in the continuing development of the student caller program. As a manager you will have supervisory control of calling sessions. You will be responsible for managing, motivating, training, and supporting student callers per four-hour sessions. You will report directly to the Assistant Director of MESG. Because of the high degree of responsibility and broad scope of duties, it is important for Student Managers to work together as a team. To this end, a high commitment to the job and a willingness to be flexible and accommodating in sharing and scheduling the workload are essential components of this job.

Specific Duties and Expectations:

Manage and oversee team and operations with care and understanding Attend weekly meetings with the Assistant Director of the University to discuss strategy, ideas, and any other necessary issues. Provide feedback to the Assistant Director of the University regarding program and individual caller performances. Participate in student recruitment, selection, and admission, making admissions recommendations when required to do so. Lead in calling statistics. Maintain calling results and donor database. Help to monitor goal setting as well as team and personal progress. Keep calling room clean and organized. Help plan, oversee, and carry out games and incentives in an organized and fun manner for students. Encourage team and callers to work together and be productive. Motivate students to do their best and help deal with conflicts as they arise. Update the semester and yearly goals charts regularly. Develop a greater understanding of the fundraising philosophy and services provided of MESG. Display initiative to undertake new projects and work on them with a minimum of direct supervision. Advise students on issues such as course selection, progress toward graduation, and career decisions.

 Direct, coordinate, and evaluate the activities of personnel, including support staff, engaged in administering academic institutions, departments or alumni organizations. Establish operational policies and procedures and make any necessary modifications, based on analysis of operations, demographics, and other research information. Represent institutions at community and campus events, in meetings with other institution personnel, and during accreditation processes. Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions. Develop or provide technical resources, such as course management and videoconferencing systems, networking, and webcasting, for distance learning programs. Prepare and distribute schedules of distance learning resources, such as course offerings, classrooms, laboratories, equipment, and web sites. Provide technical or logistical support to users of distance learning classrooms, equipment, web sites, or services. Analyze data to assess distance learning program status or to inform decisions for distance learning programs. Assess distance-learning technological or educational needs and goals. Communicate to faculty, students, or other users availability of, or changes to, distance learning courses or materials, programs, services, or applications. Create and maintain web sites or databases that support distance learning programs. Develop distance learning program goals or plans, including equipment replacement, quality assurance, or course offering plans. Direct and support the technical operation of distance learning classrooms or equipment. Evaluate the effectiveness of distance learning programs in promoting knowledge or skill acquisition. And, most importantly, Have Fun!

Job Specifications:
Have Bachelors Degree in relative field Dependability Punctuality Initiative Good physical condition Possesses good judgment skills and interacts in a professional manner Ability to get along well with others Communication skills Customer service skills Ability to work in team Knowledge in MS office